IVRS Menu: 1800 420 1199/ 1800 425 1199/ 0484-2630 994
Select your preferred language
- Press 1 : To report unauthorized transaction and blocking up service
- Press 2 : For general banking service
- Press 3 : For credit card service
Email
- creditcards [at] federalbank [dot] co [dot] in (For Credit Card Query)
- contact [at] federalbank [dot] co [dot] in (For General Queries)
Important Links
To Block or Hotlisting
- By Contact No: You can call 18004251199 & 18004201199 and +91-484-2630994 (for outside india cardholder)
- By Email: You can send an email to creditcards [at] federalbank [dot] co [dot] in
- By Mobile Banking: You can block your Credit Card through iOS and Android App .
- By Net Banking: You can also block your Credit Card by Internet Banking .
login to FedNet→ Pay →navigate to the 'Credit Card' module→select 'Manage Credit Card → choose 'Report Credit Card.
How To Generate Credit Card PIN?
To Activate your Physical Credit Card for POS/ATM/Contactless you need to first Set the PIN.
You can set your credit card PIN via either of the following options.
- Using FedMobile App: Login FedMobile >> Credit Card >> Set Credit Card Pin
- Using FedNet: Login FedNet >> Credit Cards >> Manage Card >> Set Credit Card Pin
- Using Interactive Voice Response (IVR) System by dialling 0484-2630994
How To Activate Credit Card?
Activate your Federal Bank credit card instantly by giving a missed call from your registered mobile number to 080-49670455 .
- Login to FedMobile App >> Credit Card >>Accept the Terms and Conditions
Grievance Redressal
Level 1:
- For any query/complaint you can call at 18004201199, 18004251199, 0484-2630994 or mail at creditcards [at] federalbank [dot] co [dot] in .
Level 2:
- If your query is not resolved or you are not satisfied with the resolution given in level 1, then you can contact the Principal Nodal Officer by mail at support [at] federalbank [dot] co [dot] in .
Level 3:
Head Office
Federal Bank Limited,
Federal Towers, Bank
Junction, Aluva, Kerala-683101
Fax: 0484-2626366
Comments
Credit card Lost
I lost my credit card. I think someone has used my credit card. Plz help Me