Federal Bank Credit Card No. 1800 425 1199

Organization:

Federal Bank

Toll free Number(s):

1800 425 1199 (For Customer Support)
1800 420 1199 (For Alternate Customer Support)

All India Number(s):

0484-2630 995 (For Contact Support)
0484-2630 994 (To Generate Credit Card Pin)
080-4967 0455 (To Activate Card Via Missed Call)

Website:

Official Website

iOS App:

FedMobile

Android App:

Federal Bank - FedMobile

IVRS Menu: 1800 420 1199/ 1800 425 1199/ 0484-2630 994

Select your preferred language

Press 1 : To report unauthorized transaction and blocking up service
Press 2 : For general banking service
Press 3 : For credit card service

Email

creditcards [at] federalbank [dot] co [dot] in (For Credit Card Query)
contact [at] federalbank [dot] co [dot] in (For General Queries)

Important Links

How To Generate Credit Card PIN?

To Activate your Physical Credit Card for POS/ATM/Contactless you need to first Set the PIN.

You can set your credit card PIN via either of the following options.

Using FedMobile App: Login FedMobile >> Credit Card >> Set Credit Card Pin
Using FedNet: Login FedNet >> Credit Cards >> Manage Card >> Set Credit Card Pin
Using Interactive Voice Response (IVR) System by dialling 0484-2630994

How To Activate Credit Card?

Activate your Federal Bank credit card instantly by giving a missed call from your registered mobile number to 080-49670455 .

Grievance Redressal

Level 1:

For any query/complaint you can call at 18004201199, 18004251199, 0484-2630994 or mail at creditcards [at] federalbank [dot] co [dot] in .

Level 2:

If your query is not resolved or you are not satisfied with the resolution given in level 1, then you can contact the Principal Nodal Officer by mail at support [at] federalbank [dot] co [dot] in .

Level 3:

You can also lodge your complaint online through Complaint Management System CMS Portal .

To Block Credit Card

For help with a misplaced Federal Bank credit card, Indian residents can call 18004251199 or 18004201199, and international cardholders can contact +91-484-2630994 or mail at creditcards [at] federalbank [dot] co [dot] in
To block your lost or stolen Federal Bank credit card, log in to FedNet, navigate to the 'Credit Card' module, select 'Manage Credit Card,' and then choose 'Report Credit Card.'

Head Office

Federal Bank Limited,
Federal Towers, Bank
Junction, Aluva, Kerala-683101
Fax: 0484-2626366

Parent Article:

Federal Bank Customer Care No. 1800 425 1199

India Customer Care