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- Press 1: For KYC related inquiries or issues
- Press 2: For app related issues
- Press 3: For payment related concerns
- Press 4: For account related concerns
- Press 5: To report a fraud
- Press 6: For card related queries
- Press 7: For UPI 2.0 related queries
- Press 8: For KEEPA and DigiGold related queries
- Press 9: For gift cards and GRPC
Email
- support [at] triotech [dot] co [dot] in (For General Query)
Address
3rd Floor, Obeya Verve, L376 / A,
14th B Cross Rd, Sector 6, HSR Layout,
Bengaluru, Karnataka 560102
Social Sites
Comments
amount took from my account
MY NAME IS A JERARD NITHISH I AM A STUDENT. I AM USING YOUR FAMPAY RARELY FOR MAKING SOME SMALL TRANSACTIONS AND TO BUY SMALL ITEMS, SO I DIDN’T MAINTAIN ANY BALANCE IN MY ACCOUNT, I AM GETTING MONEY FROM MY FATHER TO USE IT. NOW I FOUND THAT YOU HAD CHARGED PENALTY AND RECOVERED AMOUNT FROM MY FATHER’S ACCOUNT STATING THAT NON MAINTAINING MINIMUM BALANCE AND NOT USING PROPERLY. THEY CLOSED MY ACCOUNT AND CHARGED PENALTY FROM MY FATHERS ACCOUNT.
SINCE I GAVE HIS PHONE NUMBER FOR OPENING, THEY RECOVERED RS: 1500/- ON 30TH OF JULY 2026 AND 550.00 ON 6TH OF AUGUST 2026. SIR, AS I TOLD I AM NOT USING YOUR FAMPAY FOR REGULAR USEAGE SINCE I AM STUDENT THERE IS NO NEED FOR ME TO USE MONEY, FAIRLY TELLING I DON’T KNOW YOUR RULES AND REGULATIONS FOR STARTING AND WANT TO MAINTAIN MINIMUM BALANCE ARE PROPER MAINTAINACE, AND NO ONE WAS INFOMRED ME ABOUT THIS, THEN HOW CAN THEY TAKE MONEY FROM MY FATHER’S ACCOUNT, SO I HUMBLY REQUEST YOU TO PLEASE REFUND MY RECOVERED AMOUNT.
WE ARE MIDDLE CLASS FAMILY IT IS VERY IMPORTANT FOR ME. BECAUSE MY FATHER REFUSED TO PAY MY SCHOOL FEES SINCE RS. 2050/-- WAS RECOVERED FROM HIS ACCOUNT TO YOU, IT IS VERY DIFFICULT FOR US TO SURVEY AND MY FATHER IS SUFFERING TO PAY MY SCHOOL FEES, IN THIS SUTIVATION THIS PENALITY IS VERY BAD TO US, SO PLEASE KINDLY UNDERSTAND MY PROBLEMS AND KINDLY REFUND MY RECOVERED AMOUNT AND HELP ME TO PAY MY SCHOOL FEES. SINCE I AM NOT EARNING AND I AM A STUDENT NO ONE HAS TOLD ABOUT FAMPAY RULES, SO I REQUEST YOU TO KINDLY REFUND MY RECOVERED AMOUNT FROM WHERE YOU TOOK AND HELP MY FATHER TO PAY MY FEES.
KINDLY DO THE NEEDFUL IN THIS REGARDS. FOR YOUR KIND INFORMATION THIS EMAIL IS MY FATHER’S EMAIL.
MY ACCOUNT NAME DominicJerard.A@FAM
UNUSUAL ACTIVITY DETECTED
UNUSUAL ACTIVITY DETECTED PROBLEM
unusual activity detection
please reopen my account i haven't done anything unusual at all this is just ridiculous. cant pay anyone now
Account Temporary Suspended
Hi Team,
My account is temporary suspended I don't know why Please Unsuspend my account Number 80xxxx9214 - Mail sgg84412 [at] gmail [dot] com
Unusual Activity Detected issue
എന്റെ അക്കൗണ്ട് Unusual Activity Detected എന്നാ ഇഷ്യൂ വന്നകണ് അത് റെഡി ആക്കി തേടണം പ്ളീസ്.
My number:+91 xxxxxxxxx
My email:sh4heem [at] gmail [dot] com
Name :Hu tu
Divice : android
Pls help me
Fam pay number change
Please help me my friend a number has been blocked I request change my fampay number and save my money please sir tell me I helpless
No. Not verifying
Plzz do something last year in month of October I have paid rupees 5000 into a wrong persons account and when I asked him get them back he didn't give any of them back and he also changed my no. From a otp and now I am not abe to use fampay so plzz help me .
Fampay email id Exhausted problem Please solve my problem
Fampay email id Exhausted problem Please solve my problem
Fampay
Dear FamPay Team,
I am writing this to report an issue with my account verification process. While trying to complete my KYC/Identity verification, I encountered a "Verification Failed" message stating that I have exhausted all attempts.
Due to some technical reasons or document mismatch, the verification was not successful, and now I am unable to try again. I am ready to provide all the necessary and valid documents to complete my verification manually.
My Account Details:
* Registered Mobile Number: [******7690]
* Full Name: [Rakesh Ram ]
I request you to please reset my verification attempts or guide me on how I can verify my identity so that I can continue using FamPay services. I have also attached the screenshot of the error for your reference.
Looking forward to a quick resolution.
Best regards,
[Rakesh Ram ]
Refund
Maine phone per debit card se 642 Flipkart ko payment Kiya but payment Flipkart ko receive nahin hua but Mera payment cut Gaya
Login after 12 months
Please repoen my account my mobile no is xxxxxxxxxx adhar no xxxxxxxxxxxx
Sent money to wrong person
I've made a wrong payment and now my account limit has reached so what can I do ?
money send wrong
sent money to wrong upi id
Number bandh he aur payment kar diye he
I give refund
Sir my fam account keeper is
Sir my fam account keeper is not working please check and solve the problem
Please unblocked my fampay a this is account number
Unblock my account
Kyc unpushed
Im rahil abbas your fampy user my account kuc pushed please I need rekyc and account unpushed.
Thank you
To change the aadhar card no.
I want to change my aadhar no. in my fampay
Change of adhar card
I don't have pan card so i want to change the adhaar card at fampay
Number change
Well i have changed my sim my sim card got lost
Is there there way i can change my fampay's phone number using my aadhar. Please tske my concern seriously.
To change adhar card no
I am teenagers and firstly I login fampay with our father's adharcard nom but now I want to change and use our adhar card no.
Location error
Whenever I complete the process of logging in to Fampay, I always get a location error. So how do I solve it? Please help me help [at] fampay [dot] in
Verification failed You've exhausted all verification attempts.
Verification failed
ou've exhausted all verification attempts. Ww notify you when you can try
Sar is problem ka solution kab ayega
Submitted by dhanendra chauhan student
Sir mera kyc Verification nhi ho raha hai main ne apne gender ko galti se other me tick kar diya is karan se verification failed ho raha hai please is problem ko solve kare
Verification fail ho ja raha
Verification fail ho ja raha hai
Email
Please don't have access my gamil account sir
Please change my gamil account
I can't send sim verification message
After depositing 850 rupees my fampay I'd get logout by itself and now when I tried to login then my sim is not verifying
Unblock my fam pay account
My account has been temporarily blocked. My details are: 01/08/1952
Name: Jamuna devi
Registered mobile number:
Registered Email ID: jamntidevi3 [at] gmail [dot] com
Amount: 1117
Please help me unblock my account
Request to unblock my account
My FamPay account is temporarily blocked.
I am not able to login.
Please unblock my account as soon as possible.
I have not done anything wrong.
Remove my complaint
Please remove my complaint
Change email id
Please change my email id
Payment deducted
My payment is deducted but not reach the destination and does not also comes back FMPIB2601086206 is the transaction I'd
Dear FamPay Support Team, I
Dear FamPay Support Team,
I transferred money through my FamPay account, and the amount has been deducted from my account. However, the receiver has not received the payment yet.
Please check the transaction status and help me resolve this issue as soon as possible. If the transaction failed, kindly refund the amount to my account.
Transaction Details:
Date:31/072026
Time:1:17pm
Amount: ₹39
Transaction ID (UTR): FMPIBxxxxxxxxxx
Thank you.
English
The amount was paid to another person and it showing successfully paid but it was not credited to there account
My reedem code is not working in play store
I purchased 799 rs reedem code from fampay app but code is not working in play store it's showing invalid code
Subject: Request to Unblock
Subject: Request to Unblock My Device from Suspicious Activity
Dear [App Name] Team,
I recently received a "Suspicious Activity" message on my device, and my access has been blocked. I understand this might have been due to multiple logins/signups unintentionally. I request you to please review and unblock my device/account.
Phone Number: [Your Number]
Device Model: [Phone model]
Screenshot attached.
Thank you,
Amit Mishra
Please unblock my account and
Please unblock my account and why my account blocked
Please Unblock My Acount
My account has been temporarily blocked. My details are: 02/January/2006
Name: satyam kumar
Registered mobile number:
Registered Email ID: satyamjatav555424 [at] gmail [dot] com
Amount: 3000
Please help me unblock my account.
My account is unblock
My. Account is unblock plz sir help me
My account number change karne ke liye
Please sir can you change my account mobile number
Aadhar change
Asha devi wala aadhar change krna h
My fampay is not login in
Sir/mam mera fampay login ni ho rha hai enter no ke baad verification maang rha hai sms ka
Uske baad login ni hora.
Please help me sir/madam
Reactive my account
Sir/mam my account is not active in 12 months. So today login try but not login. Because 12 months. Is no active.
Please mam my account is active today
My mobile number is blocked
Mera mobile number band ho gaya hai mere fampay account mein paise hai ...mujhe mere paise lane mein madat karo
Account is locked
Please unlock my fampay account it is locked
Temporary block se htane ke liye
Sar Mera account temperature block dikha raha hai kripya Meri usko Sahi karne ki help kijiye tatha mujhe Mera account wapas chahie hoga jis se bhi puchta hun sab aise hi bolate Hain ke ye frod app h eska kuch nhi ho skta h
Sir help me please
scammed
i got scammed is there any way i could get my money back?
I want my money back.
I had made payment to a person some time back but he ran away with the money after scamming me, so I want my money back, if you can help me in any way, please help me.Please help me in getting my money back.
I mistakenly sent money to unknown person
I mistakenly sent money to unknown number
I made the transaction to the wrong person
Can u make the money return in my account as soon as possible
I accidentally sent money to the wrong person.
I would like the money to be refunded to my account as soon as possible.
Wrong payment refund
My money pls refund me all persons
Wrong transaction
I send money with wrong person please refund my money
3500 Money can't recived
3500 Money can't recived
KYC PAN Card verification Problem
Sir I am a Student from Taki Government College, I want to open a account in Fampay but i don't have Pan Card, So how can i open a account in Fampay Without Pan Card
Verification kyc limits
Please verification one more chance kyc me open account fampay app and apply card
Pan card
I am student, aisa i can making a account in fampay but I didn't have pan card so what can I do
I have made a wrong transaction please help me resolve the issue
As,I was doing transaction by mistake the money got transferred to another account. Can you please help me get back my money As soon as possible.
Selfie check failed
I am not verfied in selfie check can you pls give 3 attempts
Account unblock
My fampay account has been blocked please help me to unblock my account
My fampay account has been blocked
Please my account has been unblock mara account block krr dya gya h
Account block
My account was blocked upi: gowthampspk@fam
Please unblock my account
Account is blocked
My account is blocked.
Plz fix this problem.
I have not done payment from my account
Sir I have not done payment from my account but my money transfer to another person pls I want my money back
I do wrong transaction
Sir I can you refund my money
The reacharge was debited the reacharge was not successful
Permenent was debited from account reacharge was not successful please refund my money back
Amount Prosesing
Hlo sir mera paisa processing me chala gya hai meko vapis chahiye plz thak sir
My account please unblock
My account is block please unblock my account
Fampay
I am not doing any harmful in fampay just I am using for my online transaction. so please unblock my fampay account
Amount Prosesing
My amount was Prosesing and many hours⌛ and not come my wlatte please give my amount
My amount was processing and many hours and not come my wlatte
My amount was processing and many hours and not come to my wlatte please give my money re send to that account
To unblock my account
My 4047 rupees are there in my fampay account and as i go to shop and make the payment the fampay app show that my fam account is temporarily blocked . So I just want my money back
Unblock karne ka kasht Kare
My personal account block ho gaya hai kripa karke unblock karne ka kasht Karen
Sent money to wrong account
On August 11 2024 I have sent 1000 rupees to an wrong account
send money wrong account
i send money in wrong account
Gmail change
Sir, my Gmail has been deleted, I have to add a new email.
Chenge my email ID please 9
Chenge my email ID please 9
To change my email account
Change my email account
Please help me my Gmail change
Please help me my Gmail change from PC please
Gmail change...
Sir I request you my Gmail will be changed.
Please I request you to add my new gmail account.
Thank you so much
Want to change my gmail
Sir i forget my email password so i want to change it into my old plx help me
hindi
change my email id with fampay account
Account delete
Please my Fampay account delete
Account delete
I want to close my account permanently
Please close that fastly
Delet account
Delet my account
To change my email account
Sir my gmail account was deleted how I Register now email account
Sir i do a wrong transaction
Sir i do a wrong transaction please refund my money back I fill my email above
Wrong payment
Sir by mistake I do payment to wrong means before some days I do payment ofcprabhu@okaxis on this upi I'd and today I do again by mistake 400 and he is not returning my money so pls help m
I lost my phone on my college
I lost my phone on my college and also the fampay account was on that phone plus the sim. How do I get back my fampay account?
I have done wrong upi transaction please I need my money back
One scammer done scame with me he take my money and block me please help me I need money back 4/5/24