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Evok Customer Care No. 1800 120 7577
Updated on Wednesday, 7 September 2022 - 12:25pm
Email
Toll free Number(s):
- 1800 120 7577 (Customer Support, 11am - 7pm)
All India Number(s):
- 080-6914 5666 (Contact Support)
Website:
Official Website - evokcare [at] evok [dot] in (Customer Support)
Important Links
Exchange, Return & Cancellation
- For any complaint and query about Exchange, Return & Cancellation Contact call centre by
toll free no 1800 120 7577 (10.30am-7.30pm) or Email: evokcare [at] evok [dot] in - Exchange request can be accepted within 14 days of delivery.
- Return request can be accepted in case where there is a material defect / damage found in the product.
- The Refund can be provided by Company if replacement is not in stock.
- Customer can Request cancellation within 24 hours of placing the order.
- For More Information Please Read.
Contact Matrix for escalations
| Communication Level |
Timelines | Email Address |
|---|---|---|
| 1st Level | Response in 24 Hour | deliveryupdate [at] evok [dot] in |
| 2nd Level | If no response received from Level 1 within 2 working days |
servicehead [at] evok [dot] in |
| 3rd Level | If no response received from Level 2 within 2 working days |
businesshead [at] evok [dot] in |
For Franchise
- Mr. Ghanshyam Deep
Contact number: 1800 1207 577/
9810992002
Email: ghanshyamdeep [at] evok [dot] in/
gaurav [dot] sharma1 [at] evok [dot] in - Mr.Gaurav Sondhi
Contact number: 1800 1207 577 /
8054091930.
Email: gaurav [dot] sondhi [at] evok [dot] in - Franchise Enquiry
Project Inquiry
Contact number: 1800 1207 577 /9910992425.
Email: projects [at] evok [dot] in
Head Office
Hindware Home Retail Pvt. Ltd.
68, Echelon Inst. Area, Sector-32,
Gurugram, Haryana 122 001, India.
Email : evokcare [at] evok [dot] in
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