Pepperfry Customer Care No.

Updated on Wednesday, 12 August 2026 - 12:47pm

Organization:

pepperfry.com

All India Number(s):

022-6116 7374 (For Contact Support, 10am-7pm)

Website:

Official Website

iOS App:

Pepperfry Furniture Store

Android App:

Pepperfry Furniture Store

Email

cs [at] pepperfry [dot] com (For General Query)

Important Links

Return/Refund/Cancellation And Warranty

For any query/complaint regarding Return/Refund/Cancellation And Warranty kindly contact the customer support team.
You can cancel an order within 24 hour or before it is shipped.
You can return a product within 7 days from the date of delivery.
You can choose to get your refund either in the original mode of payment or to your Pepperfry Wallet.
For more information, please read .

For Complaint

For any query or complaint, you can contact the customer support team.
If your query or complaint is not resolved, you can contact the Grievance Officer at grievanceofficer [at] pepperfry [dot] com .

Registered Office

Pepperfry House
Next to UHDE House, Opp. Cipla R&D Centre,
Surya Nagar, LBS Road, Vikhroli (West),
Mumbai, Maharashtra - 400083, India
Email: feedback [at] pepperfry [dot] com

Social Sites

Comments

Mon, 01/04/2024 - 4:02pm — Jaya (not verified)

Defective sofa set

Seems Pepperfry is not interested in resolving issues anymore.There is no action taken beside sending people n not doing g anything. It is merely a harassment for us.
First, my 3 seater sofa is damaged, complained n after various follow-up n tech visits, took the sofa, kept for 10days in yor warehouse but to nothing....it is still damaged when returned.
The 2seater frame has a crack, due to which it's one leg looks broken.
We do not hv anything to sit on when we bght all our furniture fm Pepperfry trusting it's product.

Again following up with everyone fm Pepperfry but to no respite.
We do not need any more visits fm Pepperfry tech, we want it to be replaced or return our money back.