Eureka Forbes Customer Care Numbers

All India Number(s): 
  • 3988 3333 (With City STD Code)

→In this site for both Aquaguard & Eureka Forbes customer care information is same.

Customer Confidence Center

You are extremely cautious about letting a person you don't know into your home. And very rightly so, after all, the safety of your family matters most to you. We
entirely understand and appreciate your concern.

Innumerable imitators claim to be from Eureka Forbes because they seek to capitalise on the goodwill that we built over 29 years. They want to leverage the
trust with which over 8 million customers welcomed our Eurochamps in to their homes with confidence and enjoyed relationship for life.

So, how can you be sure that an unknown person who says he is from Eureka Forbes really is from our Company?
How can you open your door with confidence?
In keeping with our history of listening closely to our customer and being the first to introduce a host of services that anticipate their needs, we have introduced yet
another unique facility for the first time in India. It is inspired by the faith our customers repose in us to safeguard their families. We call it Customer
Confidence Center.

Be Safe. Feel Secure. In 5 Easy Steps.

  • Request our Sales/Service Specialist who has called on you for his ID card and ask for his Unique password.
  • Dial 1860 200 3434  (Not for Sales enquiry or Service).
  • Communicate the name of our Sales/Service Specialist who is at your door.
  • Our center will give you Id Number and Unique Password.
  • If both the Number on ID card and the Unique password match, you can open your door
    with confidence, assured that he is our bonafide employee.

Then, go ahead, welcome the friendly man from Eureka Forbes and enjoy a relationship for life.
For your service queries, dial the Euro Helpline 3988 3333


Service request not attended

My service request no given but not attended

Spares not available easily

I have purchased euroclean star in 2013 with in some time the dust collection bag got damaged since then the cleaner is of no use, suggest me some address so that I can purchase the bag in Bangalore.

Bad Service and No Guarantee/ warranty card with product

I have purchased Euroclean Srorm on 21-07-14. Your rep has not given me Guarantee/ warranty card,
Only hand written on user manual.
I want to know whether this is a usual practice or something fishy.
Kindely give me these information by return enabling me to start using the poduct.
I also have Euroclean Wet and Dry Vacuum cleaner. Fire Guard and Nova Water purifier.
Your service is very bad no body contact after sale of product and your reps. Give wrong information/promise to sell the product
I have purchased all the products from Goa.
Expect your reply by return

very very bad service

We have a Eureka Forbes Green RO model which is order to 30th June 2014. We have a complaint on their service helpline number No.39883333 on 14th July and the complaint was registered no.89951384 . We have been calls to the customer service number after 4/5 days and we are promised that a technician would attend to the problem in the next 2 hours!!!! (yet to happen!!!!!!!!!!!!) so know i want cancel my order.

We are disgusted with the Eureka Forbes. I am not recommend any one.

Claim for higher charges for all surface cleaner brush

Dear Sir/Madam
I am proud owner of Eureka Fobes Vacuum cleaner.Purchased a long -long back.Still working fine except for the all surface cleaner brush which lost its hair significantly. Recently on 06.03.2013 purchase one such brush from DUBEY ASSOCIATES,Sec No.1,Navjeevan Vihar,Vindhyanagr,Singrauli(MP),486885.,Ref Bill No. 555 Dated 06.03.2013.The price charged is Rs.450.00.The item was procured direct from the shop,no home delivery.The same party last year on DIWALI sold me one inline Water purification system .So the customer is not new and my house NH-1,D-23 is just at walking distance. The Brand Image of the company in the mind of customer is very good but may change if spare part are not priced and delivered at reasonable rate.May please look into the price of spare part.If it is too steep,then I thinks customer like me will search for other brand.
Thanking You

non attendance of service

i have been complaining regarding the service of my r o for last 20 days on mob nos. 9792319591, 9984454560, 9455561922, 9415376968 in azamgarh, but to no avail.
such poor service i have not seen ever.

Disgusting service by Eureka Forbes

We have a Eureka Forbes Classic Aquaguard model which is out of order since 3rd June 2012. We have lodged a complaint on their service helpline number No.39883333 on 4th June and the complaint was registered vide ticket no.0066974335 on 4th June. We have been making several follow up calls to the customer service number every day and we are promised that a technician would attend to the problem in the next hour!!!! (yet to happen!!!!!!!!!!!!)

We are totally disgusted with the casual approach shown to customer complaint redressal by a market leader like Eureka Forbes. I would definitely not recommend them to any one else for their lousy service.

I am unable to get through to any of their higher ups in their web site. Hence please take it up at the appropriate forum.


Not attending complaint

This is regarding complaint no.65517102 dated 8.2.12, 13.2.12, 16.2.12, 22.2.12. Nobody is attending complaint. What is the use of purchaing the machine if they are not giving any service. One mechanic Sitesh told us in November 2011 that they want extra money.


failure of giving service

i have the annual servicing contract of my purifier from 07-08-2009 to 06-08-2012. the service people has done servicing for only one year. for the year 2011 no body turned up or even bothered to inform that we are not able to do the service. what a rediculus sevice they are providing.i have lost my money also.

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