Email

• support [at] dspfin [dot] com (For Customer Support)

For Complaint

Level 1:

• For any query/complaint, you can contact at 022-41484529 (9am-5pm) or mail at support [at] dspfin [dot] com .

Level 2:

• If your query is not resolved, then you can contact to the Officers at the details given below:
  Contact No.: 022-41484529 (Same For All)
  

  Sr. No.	Designation	Email
  1	Grievance Redressal Officer	grievance [dot] officer [at] dspfin [dot] com
  2	Principal Nodal Officer (Chief Operations Officer)	pno [at] dspfin [dot] com , cco [at] dspfin [dot] com

Level 3:

• If your query is still not resolved, then you can escalate the issue at the details given below:
  Turnaround Time (TAT): 10 Working Days (Same For All)
  

  Level	Designation	Email
  1	Grievance Redressal Officer (GRO)	grievance [at] dspfin [dot] com
  2	Principal Nodal Officer (CGRO - Chief Grievance Redressal Officer)	nodalofficer [at] dspfin [dot] com

Level 4:

• If your query is still not resolved and you are not satisfied within 30 days, then you can lodge your complaint online through RBI Complaint Management (CMS) Portal
  Address: Centralized Receipt and Processing Centre (CRPC)
  Reserve Bank of India,
  Central Vista, Sector 17,
  Chandigarh - 160 017
• You can also lodge your complaint online through RBI Sachet Portal .

Cancellation And Refund

• For any query related to cancellation and refund, you can contact to the Customer Support Team .
• For can make a cancellation request by mail at support [at] dspfin [dot] com within 24 hours .
• Refund will be initiated within 3 working days.
• For more information, please read .

Headquarter

DSP Finance Pvt. Ltd.,
11^th Floor Mafatlal Centre,
Nariman point Mumbai,
Maharashtra 400021
Contact No.: 022-49427777