Email

• contact [at] dhanlap [dot] com (For General Query)

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• Contact Form
• Frequently Asked Questions

For Complaint

Level 1:

• For any query/complaint you can contact to the customer service center team details given below:
  Designation: Grievance Officer
  Contact No.: 9600031869
  Email: contact [at] dhanlap [dot] com
  Address: New no 22, 92nd Street, 18th Avenue, Ashok Nagar, Chennai - 83.
• Your complaint will be resolved within 14 working days.

Level 2:

IFIN Securities Finance Limited (ISFL)

• If your query not resolved, or you are not satisfied with the resolution given then you can contact to the IFIN Securities Finance Limited (ISFL) details given below:
  Designation: Grievance redressal officer
  Contact No.: 044-40050344, 044-28306600
  Email: gro [at] isflonline [dot] com
• If your query still not resolved within 30 working days, then you can lodge your complaint online through the:
  • Complaint Management System (CMS) portal
  • RBI Sachet Portal

Emkay Consultants Limited (EMKAY)

• If your query not resolved, or you are not satisfied with the resolution given then you can contact to the Emkay Consultants Limited (EMKAY) details given below:
  Contact No.: 033-24486060, 033-24487070, 033-40099799 (Mon-Sat, 10am-7pm IST)
  Email: support [at] emkayconsultant [dot] com
  Address: Swati Hisaria 5B, Judge Court Road,
  Kolkata-700027, West Bengal

Shriram Finance Limited (SFL)

• If your query not resolved, or you are not satisfied with the resolution given then you can contact to the Shriram Finance Limited (SFL) details given below:
  Designation: Grievance Redressal Officer
  Contact No.: 044-24642733
  Email: grievance [at] shriramfinance [dot] in
  Address: Shriram Finance Limited 144, Santhome High Road, Chennai-600004 Tamil Nadu, India.

• If your query not resolved within 30 days, or you are not satisfied with the given resolution then you can lodge your complaint online through the Complaint Management System (CMS) portal .

Shriram Credit Company Limited (SCCL)

• If your query not resolved, or you are not satisfied with the resolution given then you can contact to the Shriram Credit Company Limited (SCCL) details given below:
  

  Sr No.	Designation	Name	Contact No.	Email
  1	Principal Nodal Officer	Mr. Amit Sankar Gupta	9831036436	gupta [at] shriram [dot] com
  2	Grievance Redressal Officer	Ms. Trina Nandi	9830368162	trina [dot] nandi [at] shriraminsight [dot] co [dot] in

For Bajaj Finance Limited

• If your query not resolved, or you are not satisfied with the resolution given then you can contact to the Bajaj Finance Limited .

Level 3:

• You can also lodge your complaint online through RBI Sachet Portal.

Office Address

Ark Neo Financial Services Pvt. Ltd,
15/22, 92nd Street, 18th Avenue,
Ashok Nagar, Chennai-600083

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