Delhivery Courier Customer Care No. 1800 103 6354

Organization: 
Toll free Number(s): 
  • 1800 103 6354 (For Customer Support, 9am-9pm)
All India Number(s): 
  • 080-6985 6101 (For Contact Support)

Emails

  • crossborder [at] delhivery [dot] com (For General Query)
  • import [at] delhivery [dot] com (For Import)
  • export [at] delhivery [dot] com (For Export)

Install App

Important Links

Regional Offices

Sr No. Office Address
1 Mumbai Prima Bay, B-wing, 6th floor, CTS No.
117A/1D, Gate no. 5, TC - II, Saki Vihar
Road, Powai, Mumbai - 400072
2 Bengalore Prestige Towers, 6th floor, 99 and 100,
Residency Rd, infront of Cash Pharmacy,
Shanthala Nagar, Ashok Nagar, Bengaluru,
Karnataka - 560025
3 Goa Plot No.59A-1 and 59A-2, Pilerne Industrial
Estate, Pilerne, Bardez, Goa - 403521
4 Hyderabad Aurobindo Galaxy, Plot No. 1 forming part of
Sy. No. 83/1, Hyderabad Knowledge City,
Raidurg, Hyderabad - 500081

Offices Address

Sr No. Office Address
1 Registered Office N24-N34, S24-S34, Air Cargo Logistics
Centre-II, Opposite Gate 6 Cargo Terminal,
IGI Airport, New Delhi – 110037
2 Head Quarter Plot 5,sector 44 Gurgaon, Haryana - 122001

Social Sites

Comments

Waiting for parcel

I got notification that my parcel reached at delivery station before 2 days still I didn't get any call or message nor delivery. I tried to call given contact numbers but both are incorrect how customers should contact with you?

My parcel is lost by you, I

My parcel is lost by you, I ordered from bl fabrics first delivered wrong product then you lost it
This lehnga is for my sangeet
How pathetic service you people doing
Dont understand customers problem or when they want to reach out you didnt reply is this your professionalism
Is this the way of you to take care of people's

I want you to resolve my problem as soon as possible otherwise I will complain further

Payment has been made.

Payment has been made. Waiting for pick up. Then i get a message that package not ready??!! Wtf is this kind of service?
I am ready and waiting with the package. NO ONE has showed up to pick the package?? What kind of sloppy service is this??

bad behavior of delivery persons

AWB42094010017065, DELIVERY PERSONS BEHAVIOR IS VERY BAD, VERY RUDE LANGUAGE, THEY DROPPED THE GOODS ON MY SHOP , I TELL TO DELIVER AT MY HOME , THEY ARE NOT AGREE TO SHIFT , WHEN I NOT GIVING OTP, THEY ARE SHIFT BY MY CYCLE VAN. NEED TO POLITE AND HELP FULL. THEY ARE COME 7.15 P.M. THEY HAVE MORE DELIVERY , BUT THOSE ARE NOT MY PROBLEM

I have not recieved my parcel

I have not recieved my parcel it was pickep up on 24th August till now it is not delivered 25 days can you imagine ?

Incapable and worst Service - Delivery Courier

Dear Team,

I am extremely disappointed with the way your company has handled my courier. Please find attached the feedback I have already posted on one site, and I will be posting the same feedback on other platforms as well.

You claim that I was unresponsive, but the truth is **no one ever contacted me on WhatsApp, no one called me properly, and no one even reached my office.** Yet you wrote in your records that I was not responding. This is nothing but cheating your customers with false updates.

I am sharing this so that you understand how badly you are serving your customers. Such unprofessionalism and dishonesty are unacceptable for a courier service.

Complain

When you called, I was on another call. I called this number again, but the delivery boy spoke rudely.

Pickup issues

Mera ek parcel peck kiya hua pda hai 25-8-25 se abhi tak koi lene nhi aya hai, bahut phone kiya hu ,tickets raise karke complaints ki , mail karke complaints ki par jvab nhi aya aaj din tak . Bahut ghatiya service hai

Pickup

Dear Sir/Madam

Kindly give me pickup contact number. Chennai Poonamallee Area.

Wrong parcel received

I ordered a linen shirt from under clothing and received an old pair of used pants I want to return it please help me

Parcel not delivered taken back and now no contact

Package came but take back as i was not at home. Now no reply. No contact. Tired of chasing the parcel but no help from the courier company. Very bad service. Not acceptable at all. Very disappointed

Package wants be delivered on 10 th june but not till 21 st june

My package was booked from assam sent to Anchepalya Bengaluru the delivery date was 10 th june 2025 but not delivered till date of 21 st june 2025 . I am getting notifications that out for delivery but their is no call from any executives and at it gets a notification that executive is unable to reach but today means 21 june 2025 I got an notification that package is out for delivery I called to executive 3 times from morning he speaked to me and I confirmed the address also he told that he deliver the package today at the same notification executive is unable to reach. This courier service don't have an any service center and also no reply from any other ivr services over all its a bullshitting company

Delay my order from your side.

Hi,

I booked my order 12 june.. but still today I didn't get any delivery from your company ,I am doing so many time tracking on you app but no one phone me about my problemi was faced 12 june to till now, i frequently generated ticket from your app but no one responded me. I am not free for watching on my door side whole day. I am working person any products which I bought for my personal use when I need that time you are not able to deliver me what should I do.

Regarding false delivery status update

Sir/ madam
This is regarding an order from Amazon being delivered by Delhivery courier service in Bangalore, actually I ordered a package containing flo-matress from Amazon and it was sent through Delhivery bearing tracking ID: 13371575927xxx. Named Devika Radhakrishnan, The app notifies that it had delivered the package but we haven't received any. Yesterday they attempted the delivery but the given phone number was wrong so I asked amazon to update the phone number and send it as delivery instructions to the delivery agent. But haven't recieved any. The number has been updated through Amazon

Please do the needful as soon as possible.

Thank you

Package Not delivered and executive updated wrong status

My package has not been delivered yet. The delivery agent is falsely reporting that the customer requested delivery to re-schedule or restricted area etc... None of this is true. Everyday the delivery status shows ‘out for delivery’ but no package has arrived yet.
Even i had called them asked not return the order. Delhivery has given bad service for the first time. False updates shown on the app everyday and finally the pkg is returned to the seller saying customer not available! Delhivery has the worst customer service. Everything running on automated voice! No real person to address customer concerns.

Koi responsibility Nai hai

Koi responsibility Nai hai na call lagta hai na pickup line ja rha hai Mai to payment kr ke fas gya hu

No answering

Chutiyyyaa Company banaya hai delhivery k nam se bc call nhi uthate to service ku start karte ho

Package not delivered by delivery executive

My package has not been delivered yet. The delivery agent is falsely reporting that the address is wrong or customer moved or customer requested delivery re-schedule. None of this is true. Everyday the delivery status shows ‘out for delivery’ but no package has arrived yet. Delhivery has given bad service for the first time. False updates shown on the app everyday and finally the pkg is returned to the seller saying customer not available! Delhivery has the worst customer service. Everything running on automated voice! No real person to address customer concerns! At this rate the company will be doomed soon!

Ye sab kam chor hai koi kaam

Ye sab kam chor hai koi kaam nahi karna chata hai Delhivery wale sab ke sab kam chor hai s

24/3/2025ko book kiya hua

24/3/2025ko book kiya hua saman31,3,2025tak nahi milta 2kg packet ke 300rs diya sab kamchor hai sttaf to 1number ka kamchor hai staff kamchor jab hota hai jab malik kamchor ho india ki kisi kone se kisi bhi kone me3 se char deen delevery hojati hai lekin inko koi parwahi hahi actually kiya hota hai jiska jiyada kaan chalta hai jiyada paisa ane lagta hai ti to aise logo ko jaldi musti ajati hai ab jo humara nuksan hua hai uska jimmedar kon

Delivery delayed. Worse service.

My parcel was picked up on 11th february at Hariyana and delivery date was today on 16th Feb. And its website was showing that the parcel will be delivered by today itself till morning, but when I went to receive my parcel to delivery office suddenly the parcel delivery date is delayed don't know till when.
I asked the agent of my nearest office, he said my parcel is still at Hariyana where it was picked on 11th Feb.
Please, delivery do something on it...

Delivery me jitne bhi

Delivery me jitne bhi delivery agent hai kabhi bhi time pe courior nahi late hamesa delay karte h pata nhi kyu ye khol k rakhe h band kr dena chahiye enko..

USELESS SERVICE

POOREST PERFORMING COURIER SERVICE
Should close down.Management most inefficient.STRONGLY RECOMMENDED TO BE BANNED WORLDWIDE.

Nuisance of delivery boys

bhikari log hai ye. anphad logo ko delivery ke liye bhejte hai. inko band kar diya hai ana

Delayed item

Chutiyo jab kaam karna hi nahi hota hai to bc gand marane ke liye office khol rakhi hai.
The package has been seating in their office literally few km from home ye bc inko delivery karne ke wajaye delay kar. Ja rahe

Worst ever

My US bound shipment is stuck for Delhi for five days and I cannot even contact any customer service. This is the worst ever logistic company.

Not responsible company

We parcel book ,from Noida to budaun, and paid full amount by UPI, but not receive parcel , and not responding coustomer care, we lonch coustomer form for, and against the company company for service,

No delivery whatsoever

I will never recommend this courier service to anybody now or in the near future.

Delivery delay

Very very worst service in delivery courier service coimbatore kaniur hub my order item reached 19/12/2024 kaniur hub delivery date 21/12/2024 but not received

delivery complain

very very bad services

Delhivery service is worst

Delhivery service is worst ever service in my life delivery boy and staff members are lazy and having bad behaviour with their clients and not giving proper attention towards their job and parcel they have.

Delayed my package

Very very bad service provide this app very worst I m facing day by day delay in my package about 15 days I was using this app first time very bad experience

Complain delhivery pickup boy

प्रिय डेल्हीवरी टीम मैं मीशो पर एक ऑर्डर की रिटर्न डाली थी जिसका पिकअप का काम आपकी टीम को मीशो की तरफ से दिया गया था,
जिसका आज पिकअप होने वाला था वो पिकअप आपकी टीम का पिकअप बॉय (नाम- श्री राजीव यादव शाखा: एटा उत्तर प्रदेश पिनकोड: 207001) काम करता है जो कि आज शाम को मेरे पास पिकअप लोकेशन पर आया लेकिन ऑर्डर पिकअप नहीं किया उसकी वजह मुझसे बहस गाली देने लगा फिर मुझे धमका कर के चला गया।
प्रिय डेल्हीवरी टीम आपके टीम सदस्य ने जो मेरे साथ घटिया हरकत की है उसमें मेरा नाम आपका नाम खराब करने की कोशिश की है कृपया आपसे अनुरोध आप जल्दी से जल्दी कोई कार्रवाई करें बहुत बहुत धन्यवाद।.

WORST OF THE WORST courier service. DONT EVER USE THIS DELHIVERY

If you want to experience the WORST courier service, then you use these most UNPROFESSIONAL Delhivery. Out of few boxes, they forgot one box to deliver.

Now, as of today, which is almost 1 week since I have been following up with these guys, nothing has happened. First the manager of their Bangalore branch does not answer the phone and when he answers, he is very rude and since 5 days keeps telling that it is already out for delivery and cuts the phone abruptly. Their customer service center is the same story since 5 days, that it will be delivered today.

WORST OF THE WORST courier service. DONT EVER USE THIS DELHIVERY.

For delay service

Very bad and worst service by Delhivery. My shipment delivery day by day late. Don't use this type of delivery service any time

Worst service ever

Their service executive is not delivering my parcel he just comes stays for a while in society compound and goes away and then he keeps rescheduling the delivery,
delivery executive is very rude and never reaches out to my home for delivery
i live at 4th floor of A block of my society and the main gate is so far from us
delivery person just calls me that too whenever he wants to do so without considering i would be busy that time or not
and most of the time i am not at home so he just simply goes back without delivering the parcel or without even knocking at my home even once
this is worst type of delivery experience ive ever got

delhivery not proper

worst courier service at Maihar
i am facing problem last 10 days my son laptop not receive me
My son's laptop was not given to me. If I did not opt ​​from the courier shop then they would not give it. You are a useless courier, never do anything.
Rgds,
Ashish Nagar
XXXXXX2373 (M)

It's a fraud company

Have not seen a bad service like this. I paid for express delivery and the parcel has still not reached in 10 days. This was an urgent shipment and this is causing me enough agony and trauma. They should be taken to court and the company should shut down

Delay deliver

AWB2827736538xxx

Day by day change deliver date.
Every day showing excuse like missing address, political issues, But I delivered early to this same address. 20th Nov despatched parcel. Still not deliver. Please do something.

COMPAIN

booked for a delivery which has not been delivered till date

awb no10115510002332

Delayed delivery

Delhivery frequently delays delivery if the package arrives earlier than the projected date. My package has been in Lucknow for the last 3 days but has not been delivered yet.

late delivery

this is the worst courier service i have ever faced. It promises to deliver within 48 hours and i am waiting for my package since last 4 days excluding sunday

Worst service

Delivery delayed by 11days, still no response and worst services and worst outdated policies

My shipment delivered delayed

Worst service in courier logistics no one responce and still my shipment not delivered

Worst Service And No Reply For Delay

Please close your courier service, you don't know how to handle materials, your company is the worst company I see in my life. You don't have any official contact number, you didn't reply any mail. You don't deliver product on time neither your company gave Any deliver aggent contact number. Please stop embarrassing people.

Worst Service

I have never ever experienced the worst courier service than Dhelivery courier .
Request all don't waist your time & Money by using Dhelivery courier service .

OTP not received on my mobile phone

I had ordered a t-shirt from Ajio app but due to non-receipt of OTP on my mobile. The delivery boy returned from my house please solve my problem and activate OTP option.

Otp problem

Bro they also did this to me... They give another one's mobile number to my parcel, I won't unable to receive my parcel for otp.

mis behaving

worst service ever
delivery boy mis-behaving with customer
not delivering on time

Delay

Please close your courier service, you don't know how to handle materials, your company is the worst company I see in my life. You don't have any official contact number, you didn't reply any mail. You don't deliver product on time neither your company gave Any deliver aggent contact number. Please stop embarrassing people.

Worst service in the

Worst service in the world.
11 days passed, pick up not attempted by Delhivery.
No customer service.
Daily speaks lies.
False updates on pickup .
I am facing troubles due to this idiot Delhivery.

Worst courier ever

My parcel was supposed to b delivered by 5th April, then 7 th, now 8 th.. it's already 15 days late, now daily they are postponing my courier daily.. no contact numbers , worst ever seen

Worst courier company ever

Worst courier company ever

WORST DELIVERY SERVICE

No customer service call working,
No proper delivery communication.
Puts false comments in delivery comments

Seriously its so irritating

Seriously its so irritating that its 7 days now and till now didn't get my parcel and they say that thier delivery is fast seriously? I m trying to call them but the no.is invalid.

Where is my order . I ve paid

Where is my order . I ve paid and they didn't called me . They instead of calling me sent the package back . I need my money as well as my courier.

Worst service ever.

Worst service ever. I was getting delivery attempted message, But nobody contacted me to deliver the package.

Same here, I specifically

Same here, I specifically provided 2 mobile numbers to contact but none was contacted - showing Customer refused the delivery. Which customer refused that none knows

Same happened for me too, my

Same happened for me too, my delivery centre is in balussery, Kozhikode, Kerala. Where is yours?

Delay

Just replied by email, it's been in my city for 6 days, but none of my parcels are delivering to me, they don't have any contact number also,

WORST DELIVERY SERVICE

No customer service call working,
No proper delivery communication.
Puts false comments in delivery comments

Very very worst service

Very worst services so I suggest you close your company, irresponsible people in delhivery company.

They are not only

They are not only irresponsible they are mad ,

Worst service

Delhivery Courier has such a poor service that don't ask, it makes the customer the only chutiya. They are not able to get orders delivered in 15 days saying 5 days and other services like Blue Dart they deliver orders before them. To take the order, they send it very quickly, does the grandmother die while delivering. I will also tell other people that instead of Delhivery, if you suck any other courier service then it will be better than this lousy. And the one who is the owner of this Delhivery has no idea what is going on in his company as if he has left everything by making this. It does not matter to him as if he has donated this company to the public for free. Hey brother, if you are not able to get the work done, then stop it, do not loot money from the public.

WORST DELIVERY SERVICE

No customer service call working,
No proper delivery communication.
Puts false comments in delivery comments

Irresponsible people,,worst

Irresponsible people,,worst peopl,placed an order 15 days ago,tracking status is showing up its near my area from past 7-8 smdays.didn’t recieve anything,now they hv arranged some new ntd since 4-5 days,still not delivery my parcel.Useless

Worst delivery service ever

No customer service call working,
No proper delivery communication.
Puts false comments in delivery comments.

Very poor service

Goods Not Receive After 11 Days
Not Work Any Customer Care No.

Very poor service

they allow frauders to use their services to do frauds .this site is doing shopping frauds and make money .this need to be shut down and stop stealing money and they dont even refund money and customer services are worst

The product is theft from the package

Very poor services and unofficial staff. Today I had received the tampered package and after opening the package the product was missing and was filled will waste paper. the courier is not taking any responsibility and delivery boy doesn't have any Id proof

Its a pathetic service we

Its a pathetic service we have from delhivery no response to email phone number doesnt connect all and people sitting down there are enjoying i am requesting gor this delivery as its more than a month now and no one is doing anything to get it checked at all nt delievering the order if you cant then why do you take the parcel awb no

WORST SERVICE!!! NO direct

WORST SERVICE!!! NO direct customer service available. Package is stuck for 10 days and no one is bothered!!!! Worst!!

Very Very Poor Service

Goods Not Receive After 12 Days
Not Work Any Customer Care No.

Unsatisfy service

Not satisfied with ur service nd misbehaved by Delivery Boy..
I hope I wll not again part of ur services

Not get my parcel

Seriously its so irritating that its 7 days now and till now didn't get my parcel and they say that thier delivery is fast seriously? I m trying to call them but the no.is invalid.

Bad service by delhivery courier service

My consignment has not been delivered even after 4days of expected delivery date, i am still waiting . Their delivery boys fake about unavailability of receiver. Receiver has to visit their office to collect his parcel. They donot even share the contact no. Of delievery boy. And also they dont have any phone no. For complaint and enquiry.

My return pick up is delayed by 10 days and counting

Worst service I have ever seen. I am getting a message daily saying that package will be picked up today but no one is coming to pick up the package. Even the agent contact number given in the message is not working. Customer service contact also not working. Its been a week. Don't know how Samsung believed you as delivery partner.

I have to return my order

I have to return my order

Did not reach scheduled

Did not reach scheduled committed date and time delivered material please update when delivered to the material.

My order did not reach on time

Delivery erandol did not delivered my order on time.they only missed call to me and shows delivery attempt is fail.what can I do ?

fraud complaint

they allow frauders to use their services to do frauds .this site is doing shopping frauds and make money .this need to be shut down and stop stealing money and they dont even refund money and customer services are worst

TRACKING

Oh my goodness what a harassment..daily receiving messages that ur shipment will be delivered today from past 15 days but no one is coming or calling me on my no for my order..when I tracked my order it showed that consignee refused to take order and it's going back it was very important package because it contains medicines ...but on their own they wrote that I cancelled my delivery ..I mean what is this and since now I am daily receiving messages that my order is coming today.. totally priceless pathetic courier service

My match will coming on

My match will coming on Monday and Iam not receive my bat from delHubertand it's important please quickly.

Useless people worst services

daily receiving messages that ur shipment will be delivered today from past 10 days but no one is coming or calling me on my no for my order.

Better you people name your company as Delayvery instead of Delhivery worst services , I cant understand how SBI is sending couriers with your company
That is one worst service provider for SBI card customers and there joined with you people who are same

You both people are playing with Customers TIME and MONEY..

Do u think we have any other works than just sitting and tracking parcels in your website, it showed as parcel reached on 27th January 2022 to Hyderabad will I receive it Atleast by December 2022 or I need to wait for more than that

local courier services are better then you people atleast we receive in a week.

Need my parcel ASAP

DELIVERY ISSUES

NOT COMMENTING ON SINGLE INSTANCE, BUT HAVE EXPERIENCED THIS 2-3 TIMES. EVEN DURING CLEAR WEATHER CONDITIONS THE DELIVERY BOYS CALL AND INQUIRE THE ADDRESS WHEREIN THE ADDRESS IS IN THE HEART OF THE CITY. THEY WILL ALWAYS CALL AND TELL YOU TO COME OUT OF THE LANE OR HOUSE AND COLLECT THE PARCEL WHEREAS THEY HAVE TO HOME DELIVER THAT. NEITHER DO THEY INFORM THE DATE OF DELIVERY IN ADVANCE, WILL RECEIVE A MESSAGE A DAY PRIOR THAT DUE TO COVID ISSUES DELIVERY WILL BE LATE AND NEXT DAY HE STANDS AT YOUR DOOR AND SAYS THE PARCEL IS THERE FOR DELIVERY. ABSOLUTELY UNPROFESSIONAL AND WHEN WE ARE IN OFFICE YOU DO NOT EXPECT SUCH INTERRUPTIONS LIKE GIVING DELIVERY CODE AND OTHER DETAILS. IN CASE OF COD ORDERS ARRANGING CASH IS NECESSARY SO PRIOR INTIMATION IS A MUST. TODAY ONLY I HAD A ALTERCATION WITH THE DELIVERY PERSON AS HE WAS NOT ENTERING THE LANE DUE TO MINOR WORK REPAIRS OF A PIPELINE, BUT WHEN A CAR CAN PASS THROUGH A BIKE SHOULD EASILY DO. GAVE HIM MY PIECE OF MIND AND HAVE ALSO INFORMED THE OEM TO NOT DEAL WITH DELHIVERY FOR FURTHER ORDERS. ITS TOTALLY A HARROWING EXPERIENCE DEALING WITH THESE GUYS. PLEASE DO REMEMBER YOU ARE A SERVICE AGENT HENCE THE OPERATIONAL AND BEHAVIOUR PATTERN SHOULD BE SOBER.

delivery

i never saw a poor service like yours
customer support is very poor too
i will necer visit again nd m trying to contact with cust care number not working and biggest problem not getting delivery boy number on tracking site

Very worst company.

Very worst company.
Not at all taking any action against the fraud delivery person one who kept/theft my parcel.

VERY WORST COURIER SERVICE I NEVER SEEN IN MY LIFE

VERY WORST COURIER SERVICE I NEVER SEEN IN MY LIFE

I received a missed call from delivery person. That is typically it was a missed call, it didn't ring at all. He disconnected the call before it rang but it is listed in the missed call item.

Then I have received a SMS saying that "missed you - attempted delivery"

Immediately I dialled the number and spoke to him and asked why are doing this? And he asked me to come to the main road to collect the courier because of the rain. I agreed and waited for more than 2 hrs. he committed. But he hasn't turned up and no response for my calls.

Also no response for the number given in the web and call received from them.

Complaint

I did not receive a single call even missed call from delivery person.
Then I have received a SMS saying that- delivery failed.
What is this nonsense ?
Your customer care number also not work.

very true...they pick up from

very true...they pick up from mumbi say on 2nd jan and deliver on 9-10th jan...TAT for interstate being so long is indeed not accepatable