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City Union Bank FASTag Contact No. 1800 258 7200

Updated on Thursday, 8 December 2022 - 11:59am
Organization: 
Toll free Number(s): 
  • 1033 (NHAI Toll Free For FASTag Complaints)
  • 1800 258 7200 (Fastag Helpline - For any queries, or support)
All India Number(s): 
  • 80800 83786 (Missed Call No.- FASTag wallet balance)
Website: 
Official Website

Email

  • fastagcare [at] cityunionbank [dot] in (Customer Support)

Frequently Asked Questions

Faq's, Fee and Charges, Helpline Information, Document Requirement, all details given in the main front page.

Enquiry Through Missed Call

  • FASTag balance enquiry through missed call - Dial 8080083786 from your registered mobile number.

Grievance/Complaints

  • In case of any complaint or query firstly contact toll free number or email at fastagcare [at] cityunionbank [dot] in
  • If your FASTag lost/Stolen Or complaint is regarding of any incorrect amount debit, call at Bank Call Centre number 1800 258 7200 to register your complaint and also can register your complaint at City Union Bank.

NHAI/IHMCL/MORTH has launched 1033 helpline number for addressing NETC FASTag complaints related to Toll Plaza. You can simply dial 1033 from Mobile/Landline for the following issues:

  • Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
  • Plaza not accepting FASTag
  • Plaza is not able to read the Tag
  • Plaza is not supporting for monthly pass issuance.
  • Any other applicable issue for FASTag.

In case of harassment/misconduct/discourteous/rude behavior of toll collection staff :

  • Your complaint is to be lodged with respective project directors at the Toll Plaza. Email at etc [dot] nodal [at] ihmcl [dot] com or call on toll free number 1033.

 

Also See: 
City Union Bank Customer Care No. 044-7122 5000