Email

• punbusadmin [at] travelyaari [dot] com (If you are not able to cancel ticket)
• refund [at] punbusonline [dot] com (Refund Request)
• refundchd [at] punbusonline [dot] com (For cancellation & refund related queries-Chandigarh Depot)

Important Links

• Check Your Booking/View Booking
• Ticket Cancellation
• Feedback Form

Install App

For any Help/Query/Online Booking section

Transport Helpline

• Chandigarh Transport Undertaking has set up the following help line for the facility of public: -
• Email: ctu-chd [at] nic [dot] in (For complaint against the crew)

Refund Queries

• For refund related issues/queries please send your queries to
  Email Id mentioned in the ticket copy.
• If you need any assistance for repayments you can contact
  Call Centre 080-47107878.

Inquiry Numbers of Bus Stops/Depots

Note*

Please Carry following documents compulsorily before boarding

• Travel Ticket (1 Copy Or Ticket On Mobile)
• Photo Identity Card (One Copy - Govt. Approved)

Other Information

• Reporting time is 30 minutes before scheduled departure.
• The arrival & departure time mentioned on the ticket are tentative timings and
  may change due to unforeseen events.
• The coach will not leave the source before the time that is mentioned on the ticket.
• Seats Will Be Confirmed Only After Successful Payment. (Depending Upon Seat Availability).
• Management reserves the right to change the seat numbers.
• Co-Seats of lady passenger travelling alone to be confirmed to a lady passenger only in case
  of online passenger.
• Full ticket amount will be charged for children above 3 yrs age.

Baggage & luggage

• Maximum 20kg of Baggage & Luggage is allowed per passenger.
• Above 20kgs is chargeable as per policies.
• Management is not responsible for any loss, theft or damages to the goods or property of the passenger.
• Luggage & Baggage is carried at your own risk.
• No Contraband articles are permitted to be carried by any passenger.