Email

• customercare [at] cboi [dot] in (For Customer Care/Card Hotlisting)

SMS Service

• To Block your lost card Send a SMS to 9967533228 from your registered mobile no.
  

  Sr No.	Service	Keywords
  1	For blocking all cards linked to mobile	LOST
  2	For blocking specific card no.	LOST <space> card no.
  3	For blocking card in specific account	LOST<space>Account no.

SBI Credit Card Customer Care No.

Contact No.: 18605001290 , 18601801290
Prefix local STD code: 39 02 02 02 or 18001801290 (Toll Free No.)
Date and Timing: 8am-8pm From Mon-Sat

Grievance Redressal

Level 1

• For any query/complaint, you can contact at 18003030, 6364861866 (WhatsApp) or mail at customercare [at] cboi [dot] in .
• You can also lodge your complaint online through this Complaint Portal .

Level 2

• If your query is not resolved, then you can also contact on the details given below:
  Contact No.: 022-61648787, 022-61648708
  Address: Customer Care Department, Central Bank Building,
  2^nd floor MG, Hutatma Chowk, Fort, Mumbai 400 023

Level 3

• If your query is still not resolved, then you may also approach to the nodal officer at the details given below:
  

  Sr No.	Zone	Designation	Contact No.	Email
  Zone/Region Wise Nodal Officers
  1	Ahmedabad	AGM	9619083234	agmoperahmzo [at] centralbank [dot] co [dot] in
  2	Bhopal	CM	7982854387	operbhoprzo [at] centralbank [dot] co [dot] in
  3	Chandigarh	AGM	9718964469	operchanzo [at] centralbank [dot] co [dot] in
  4	Chennai	CO	9867835775	operchenzo [at] centralbank [dot] co [dot] in
  5	Delhi	AGM	9927178262	agmrecovery [at] centralbankofindia [dot] co [dot] in
  6	Guwahati	CM	8811034303	cmoprguwazo [at] centralbank [dot] co [dot] in
  7	Hyderabad	AGM	7045455918	operhydezo [at] centralbank [dot] co [dot] in
  8	Kolkata	CM	6292191378	operkolkzo [at] centralbank [dot] co [dot] in
  9	Lucknow	CM	6307995951	agmoperluckzo [at] centralbank [dot] co [dot] in
  10	Mmzo	CM	8053995858	opermmzo [at] centralbank [dot] co [dot] in
  11	Patna	-	9264292009	cmoperpatnzo [at] centralbank [dot] co [dot] in
  12	Pune	AGM	9607046667	agmpunezo1 [at] centralbank [dot] co [dot] in
  13	Raipur	CM	9955544717	ccdraipzo [at] centralbank [dot] co [dot] in
  Nodal Officers at Regional Offices
  Ahmedabad
  14	Vishnu Sharma	CM	8103522858	operahmero [at] centralbank [dot] co [dot] in
  15	Rakesh Jain	CM	9425671271	cm1baroro [at] centralbank [dot] co [dot] in
  15	Sumendra Kumar	CM	7486021573	cm2ganaro [at] centralbank [dot] co [dot] in
  16	Ankush Drolia	CM	9099008588	cmoperjamnro [at] centralbank [dot] co [dot] in
  17	S S Rawat	CM	7906053265	operrajkro [at] centralbank [dot] co [dot] in
  18	Mithlesh Kumar	CM	9953887234	cmsuraro [at] centralbank [dot] co [dot] in
  Bhopal
  19	Darshan Kumar Dhingra	CM	7837335731	drmbhopro [at] centralbank [dot] co [dot] in
  20	Sanjay Kumar	CM	8226003800	cmoperchhiro [at] centralbank [dot] co [dot] in
  21	Sushil Verma	CM	7354888663	opergwalro [at] centralbank [dot] co [dot] in
  22	Ajit Jha	CM	6204741979	operhoshro [at] centralbank [dot] co [dot] in
  23	Kamlesh Diwakar	CM	9522273401	operindoro [at] centralbank [dot] co [dot] in
  24	Anil Naik	CM	8226014333	cmoperjabaro [at] centralbank [dot] co [dot] in
  25	Navin Kumar Sharma	CM	9920531470	drmratlro [at] centralbank [dot] co [dot] in
  26	Kamal Kumar	CM	9522285811	opersagaro [at] centralbank [dot] co [dot] in
  27	Prem Chandan	CM	7903823371	opershahro [at] centralbank [dot] co [dot] in
  Chandigarh
  28	Satish Kumar	CM	9893460550	drmamriro [at] centralbank [dot] co [dot] in
  29	Jagdish Parihar	CM	9888802538	operchanro [at] centralbank [dot] co [dot] in
  30	Ativ Manoj Vasudeo	CM	9877525038	operjalaro [at] centralbank [dot] co [dot] in
  31	Manoj Kumar Pati	CM	9992904449	operkarnro [at] centralbank [dot] co [dot] in
  32	Sandip Wadhwa	CM	9982768600	operludhro [at] centralbank [dot] co [dot] in
  33	Ramesh Kataria	CM	8901508220	operrohtro [at] centralbank [dot] co [dot] in
  34	Pradeep Singh	CM	9913296996	opershimro [at] centralbank [dot] co [dot] in
  Chennai
  35	B V Srinivasa Rao	CM	8885679231	operchenro [at] centralbank [dot] co [dot] in
  36	Gopalram Meghwal	CM	9983685884	cm1coimro [at] centralbank [dot] co [dot] in
  37	Rajesh M	CM	7506111590	opercochro [at] centralbank [dot] co [dot] in
  38	Direndra Kumar	CM	9004591831	cmopermaduro [at] centralbank [dot] co [dot] in
  39	Deepak Kumar Mehta	CM	7509632434	operthirro [at] centralbank [dot] co [dot] in
  40	Ashwani Pankaj	CM	9110126423	cm1tircro [at] centralbank [dot] co [dot] in
  Delhi
  41	Vimal Kumar	CM	9412143917	armdehrro [at] centralbank [dot] co [dot] in
  42	Vinod Bansal		9811539397	cmdelcro [at] centralbank [dot] co [dot] in
  43	Shipra Kaya	CM	9431811418	cmoperdelaro [at] centralbank [dot] co [dot] in
  44	Rakesh Sharma	CM	9958484409	operdelbro [at] centralbank [dot] co [dot] in
  45	Bhuddhi Prakash Jatav		7727871608	cmoperjaipro [at] centralbank [dot] co [dot] in
  46	Hina Kachawaha	CM	9602097103	cmjodhro [at] centralbank [dot] co [dot] in
  47	Prem Shankar Sharma	CM	8109547450	operkotaro [at] centralbank [dot] co [dot] in
  Guwahati
  48	Amrendra Yadav		9004421373	drmbarpetaro [at] centralbank [dot] co [dot] in
  49	Shri Nitesh Kumar	CM	7587190751	cm4guwaro [at] centralbank [dot] co [dot] in
  50	Sushanta Kumar Ghosh	CM	7908913092	cmupparo [at] centralbank [dot] co [dot] in
  Hyderabad
  51	Nagaraj Hasyagar	CM	9538893712	cmoperbangro [at] centralbank [dot] co [dot] in
  52	Raj Shekhar	CM	9505816140	cm3guntro [at] centralbank [dot] co [dot] in
  53	Mudit Manohar	CM	9538867546	cm3hublro [at] centralban [dot] co [dot] in
  54	Ambadas Dwivedi	CM	6304903706	operhydero [at] centralbank [dot] co [dot] in
  55	Umendra Singh	CM	6304906605	cmvijaro [at] centralbank [dot] co [dot] in
  56	Adil Rahman	CM	6206786088	cm1visaro [at] centralbank [dot] co [dot] in
  57	Chandra Shekhar Azad	CM	7317470172	cm2wararo [at] centralbank [dot] co [dot] in
  Kolkata
  58	Prashant Kumar	CM	7202932829	cmbankro [at] centralbank [dot] co [dot] in
  59	Tanushree Singhla	SM	7002379670	opercoocro [at] centralbank [dot] co [dot] in
  60	Chandan Kumar	CM	8695624205	cmdurgro [at] centralbank [dot] co [dot] in
  61	Rohit Panna	CM	9903675694	operjalpro [at] centralbank [dot] co [dot] in
  62	Anjan Roy	CM	9432545495	operkolknro [at] centralbank [dot] co [dot] in
  63	Ranjan Prasad Sinha	CM	9830070206	cm1kolksro [at] centralbank [dot] co [dot] in
  64	Debjit Sarkar0	CM	8240432726	drmsiliro [at] centralbank [dot] co [dot] in
  Lucknow
  65	Shruti Agrawal	CM	9336485295	operagraro [at] centralbank [dot] co [dot] in
  66	Alok Ranjan Srivastav	CM	8303714303	operayodro [at] centralbank [dot] co [dot] in
  67	Sapan Goel	CM	8303716059	operbarero [at] centralbank [dot] co [dot] in
  68	Rupak Shekhar Prem	CM	9336477646	cmoperdeorro [at] centralbank [dot] co [dot] in
  69	Uma Shankar	CM	8303714101	cmoperetawro [at] centralbank [dot] co [dot] in
  70	Rohit Nigam	CM	9336464095	opergoraro [at] centralbank [dot] co [dot] in
  71	Anil Kumar	CM	8303716070	cm1jhanro [at] centralbank [dot] co [dot] in
  72	Sushil Kumar	CM	8795818605	operkanpro [at] centralbank [dot] co [dot] in
  73	Arun Kumar	CM	8303713747	cmpersluckro [at] centralbank [dot] co [dot] in
  74	Vinin Garg	CM	9166622588	drmmeerrro [at] centralbank [dot] co [dot] in
  75	Sanjay Sinha	CM	8957406891	cmvararo [at] centralbank [dot] co [dot] in
  Mmzo
  76	Kumari Rituraj		9833723363	cmoprmro [at] centralbank [dot] co [dot] in
  77	Rajeev Kumar	CM	9430238015	cmrecoverymsro [at] centralbank [dot] co [dot] in
  78	Sunil Nayak	CM	9423883499	cmpana [at] centralbank [dot] co [dot] in
  79	Lata Ganesh	CM	8655783861	cmthanro [at] centralbank [dot] co [dot] in
  Patna
  80	Rajeev Kumar	CM	9967639842	cmopergdarbro [at] centralbank [dot] co [dot] in
  81	Y D Mishra	CM	8010740576	cm2dhanro [at] centralbank [dot] co [dot] in
  82	Abhishek Kumar Sinha	CM	8197401733	cmopergaya [at] centralbank [dot] co [dot] in
  83	Karnail Singh	CM	9264291810	cm1katiro [at] centralbank [dot] co [dot] in
  84	R K Pandey	CM	9264292122	cmopermotiro [at] centralbank [dot] co [dot] in
  85	D P Sinha	CM	7002479155	cm1muzro [at] centralbank [dot] co [dot] in
  86	Sanjay Kumar Sharma	CM	9955705399	cm2patnro [at] centralbank [dot] co [dot] in
  87	Shahid Akhtar	CM	8789108223	cm2purnro [at] centralbank [dot] co [dot] in
  88	Prashat Deshpande	AGM	9422654648	drmrancro [at] centralbank [dot] co [dot] in
  89	Manas Kerthikye	CM	9264292099	oprsiwaro [at] centralbank [dot] co [dot] in
  Pune
  90	Virendra Tiwari	CM	7310179092	cmopernagaro [at] centralbank [dot] co [dot] in
  91	Anurag Nigam	CM	9935524395	drmakol [at] centralbank [dot] co [dot] in
  92	Sunil Dohare	CM	9424431651	cm1amraro [at] centralbank [dot] co [dot] in
  93	Chandan Kumar	CM	8554990418	operauraro [at] centralbank [dot] co [dot] in
  94	Abhishek Nandeshwar	CM	9960352577	cmoperjalgro [at] centralbank [dot] co [dot] in
  95	Md Arif Khan	CM	7262079444	cmnagpro [at] centralbabk [dot] co [dot] in
  96	A K Pandey	CM	7798986454	armnasiro [at] centralbank [dot] co [dot] in
  97	Uday Shankar	AGM	8544322697	drmpunero [at] centralbank [dot] co [dot] in
  98	P N Chowdhary	CM	9934209899	drmsolaro [at] centralbank [dot] co [dot] in
  Raipur
  99	Neeraj Goswami	CM	9616366260	cmambiro [at] centralbank [dot] co [dot] in
  100	Mihira Kant Tripathi	CM	7381000131	operbhubro [at] centralbank [dot] co [dot] in
  101	Shashibhushan Sharma	CM	8340101331	operraipro [at] centralbank [dot] co [dot] in
  102	Ranjan Kumar	CM	6370060729	opersambro [at] centralbanl [dot] co [dot] in

Level 3

• If you are not satisfied with the resolution given, then you can also contact to the banking ombudsman at the details given below:
  Contact No.: 14448
  Address: CRPC, Reserve Bank of India,
  4^th Floor, Sector 17, Chandigarh - 160017
• You can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman or through RBI Complaint Management System (CMS) Portal .

Downloads Forms

Address

Central Bank of India,
Central Card Dept 15/16 1^st Floor Bajaj Bhavan,
Barrister Rajani Patel Marg,
Nariman Point, Mumbai - 400021
Fax : 022-22024004