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Catholic Syrian Bank Toll Free No. 1800 266 9090
Updated on Wednesday, 12 January 2022 - 4:04pm
Email
Organization:
Catholic Syrian Bank Toll free Number(s):
- 1800 266 9090
All India Number(s):
- 0422-2228422 (Phone Banking)
- 0422-6612300 (Other No. For Phone Banking)
- 97029 88880 (CSB WhatsApp Banking)
- 88288 00900 (Instant Balance Enquiry Missed Call)
- 0484-6451631 (For ATM Related Queries & Lost Cards)
- 0484-2368032 (Other No. For ATM Related/Lost Cards)
- +91-422-6612300 (Outside India, ISD charges applicable)
Website:
Official Website IVRS Options-
First Select Language
- Press 1- For atm card blocking and hostlisting
- Press 2- For atm card enquiry
- Press 3- For Internet banking services
- Press 4- For mobile banking services
- Press 5- For assistance on international fund transfer
- Press 6- To repeat menu
- Press 0- To go to main menu
- Press 9- To talk to customer care executive
(*CSB Phone Banking 24X7 at 1800 266 9090 (Domestic), +91 422 2228422(NRI) or +91 422 6612300
between 8.00 am to 8.00 pm IST.)
- customercare [at] csb [dot] co [dot] in (Customer Support)
- branchservice [at] csb [dot] co [dot] in (General queries/Grievances)
- mobilebanking [at] csb [dot] co [dot] in (For help/assistance in Mobilebanking operations)
- atm [at] csb [dot] co [dot] in ( For ATM related queries and Lost Cards)
- netbanking [at] csb [dot] co [dot] in (For help/assistance in Netbanking operations)
- careers [at] csb [dot] co [dot] in (Careers)
- upisupport [at] csb [dot] co [dot] in (For UPI Transaction)
Internet Banking Link
Important Links
App
SMS
Send SMS <CSBMOB> to 56161* from registered mobile number (For Registration for Mobile & App)
Controlling Office
Ph: Same For All Offices (0487-2333020)
| Name | |
|---|---|
| Chief Financial Officer Shri. B K Divakara |
bkdivakara [at] csb [dot] co [dot] in |
| Head HR Shri. T Jayashankar |
jayashankart [at] csb [dot] co [dot] in |
| GM – Accounts Shri. P V Antony |
pvantony [at] csb [dot] co [dot] in |
| Chief Risk Officer Shri. Arvind K Sharma |
arvindksharma [at] csb [dot] co [dot] in |
| Head - Retail Banking Shri.Bharath Mani |
bharathmani [at] csb [dot] co [dot] in |
| Chief Compliance Officer Shri. Vincy Louis Pallissery |
vincylouispallissery [at] csb [dot] co [dot] in |
| Head-Credit Monitoring & Recovery Shri. V. Ganesan |
vganesan [at] csb [dot] co [dot] in |
| Head – Audit Shri. Arun Kumar Ramchandran |
arunkumarr [at] csb [dot] co [dot] in |
| Head - Treasury Shri.K Rayar |
krayar [at] csb [dot] co [dot] in Ph: 9072601521 |
Internal Ombudsman
| Name | Contact No. | |
|---|---|---|
| Internal Ombudsman Shri. Laxminarayana Rao |
0487-2333020 | laxminarayanarao [at] csb [dot] co [dot] in |
Compliance & PMLA Cell
| Designation & Name | Contact No. | Address |
|---|---|---|
Asst General Manager Sri. S S Narayanan |
0487-6619250 | CSB Bank Ltd (formerly The Catholic Syrian Bank Ltd) Compliance & PMLA Cell, Head Office, CSB Bhavan St. Mary’s College Road, Thrissur, Kerala, 680 020 e-mail: pmla [at] csb [dot] co [dot] in |
Centralised Processing Cell
| Designation & Name | Contact No. | Address |
|---|---|---|
| Asst. General Manager Shri. Shibu P Varghese E-Mail: shibupvarghese [at] csb [dot] co [dot] in |
9072601527 9072601528 |
CSB Bank Ltd (formerly The Catholic Syrian Bank Ltd) Centralised Processing Cell 2nd Floor, D.J.M Building Market Road Ernakulam - 682 011 e-mail: cpcgeneral [at] csb [dot] co [dot] in |
Zonal Offices
| Zone | Phone No. | Address | |
|---|---|---|---|
| Chennai | chennaizone [at] csb [dot] co [dot] in | 044-28294078 044-28292624 |
P.B No.1069, Rani Seethai Hall, 7th Floor, 603, Anna Salai, Chennai - 600 006. |
| Coimbatore | coimbatorezone [at] csb [dot] co [dot] in | 0422-2383053, 0422-6450524, 0422-6456928 |
2nd Floor,Shiva Complex, 54, Old Post Office Road, Coimbatore, TamilNadu - 641 018 |
| Ernakulam | ernakulamzone [at] csb [dot] co [dot] in | 0484-2371301, 0484-2380441, 0484-2381933, 0484-2381936 |
P.B No. 1154, Market Road, Ernakulam, Kochi -682 011. |
| North Kerala | northkeralazone [at] csb [dot] co [dot] in | 0495-2725621, 0495-2720649, 0495-2725622 |
Ground Floor, C.M Mathew Brother Arcade, Chakkorathkulam, Kannur Road Kozhikode 673 006. |
| Western Zone | westernzone [at] csb [dot] co [dot] in | 022-22047627, 022-22021579, 022-22040187 |
No. 42,43,49 & 44,Jolly Maker Chambers, No.2, 4th Floor,Back Bay Export Premises Co-op Society Ltd.,Plot 225, Vinayak Kumar Shah Marg,Nariman Point, Mumbai 400021 |
| South Kerala | southkeralazone [at] csb [dot] co [dot] in | 0471-2465411, 0471-2575125, 0471-2576276 |
Malankara Building Complex, Palayam, Tiruvananthapuram, 695 034. |
| Thrissur | thrissurzone [at] csb [dot] co [dot] in | 0487-2333478, 0487-2333020 |
P.B No.502, College View, St. Mary's College Road, Thrissur - 680 020. |
| Northern Zone | northernzone [at] csb [dot] co [dot] in | 011-29223606, 011-29223830, 011-29223831 |
1st & 2nd Floor, Sanatana Dharma World University Trust.20, South Patel Nagar, |
| Deccan | Deccanzone [at] csb [dot] co [dot] in | 9072616104 | Unit No.501-A,5th Floor,132 Devatha Plaza, Residency Road, Bangalore-560025 |
| Zone | Zonal Manager | Contact No. (Residence) | |
|---|---|---|---|
| Deccan Zone | Shri. Sreenivasan M P | mpsreenivasan [at] csb [dot] co [dot] in | 9072616104 |
| Chennai Zone | Shri. A Ganesh | aganesh [at] csb [dot] co [dot] in | 044-28291812 044-64500521 044-28363022 |
| South Kerala Zone | Shri. Jiss Mammen | jissmammen [at] csb [dot] co [dot] in | 0471-2463570 |
| Coimbatore Zone | Shri. John A L | johnal [at] csb [dot] co [dot] in | 0422-2383050 0422-6450521 0422-2324266 |
| Thrissur Zone | Shri. Bijoy Tharayil | bijoytharayil [at] csb [dot] co [dot] in | 0487-6451701 0487-2322502 |
| Ernakulam Zone | Shri. Jobins Chirackel | jobinschirackel [at] csb [dot] co [dot] in | 0484-2361018 0484-6451611 0484-2361018 |
| North Kerala Zone | Sri. Pradeep Kumar | pradeepkumar [at] csb [dot] co [dot] in | 0495-2725621 0495-6451610 0495-2357950 |
| Northern Zone | Shri. Gaurav Mahajan | gauravmahajan [at] csb [dot] co [dot] in | 011-29223606 011-64501220 011-65186028 |
| Western Zone | Shri. Rohit Dhar | rohitdhar [at] csb [dot] co [dot] in | 022-22821636 |
Complaints Redressal
Level I: Offline/Online Complaint Registration
- The first level, grievance can be lodged at the Branch
- If customer is unable to visit a CSB Branch for registering a
complaint, customers can register their
complaints online, Customer Complaints Registration Form
Level II: Zonal Nodal Officers
- The unresolved grievance may be taken up
with the Zonal Nodal Officer
Level III. Banks' Principal Nodal Officer
-
Shri V. Ganesan,
Head – Recovery & Credit Monitoring,
CSB Bank Ltd,
Head Office, “ CSB Bhavan”, St. Mary’s College Road
Thrissur 680 020, KERALA
Phone: 0487-2333020
vganesan [at] csb [dot] co [dot] in
Level IV Banking Ombudsman
- If the customer feels disappointed with the solutions provided by the various
levels within the bank, he may approach the Banking Ombudsman located
in the respective state capital.
International Banking Division
| Designation & Name | Contact No. | Address |
|---|---|---|
| Head – Treasury Shri. Rayar K E-Mail: krayar [at] csb [dot] co [dot] in |
022-22020828 022-22020827 |
CSB Bank Ltd, No 44, Jolly Maker Chambers II 4th Floor, Vinay.K.Shah Marg, Nariman Point Mumbai, Maharashtra - 682011 |
Core Banking Project Office
| Designation & Name | Contact No. | Address |
|---|---|---|
CHIEF TECHNOLOGY OFFICER |
022-68395311 | CSB Bank Ltd, 1st Floor, Mafatlal House, H T Parekh Marg, Backbay Reclamation, Churchgate, Mumbai, Maharashtra - 400020, India. |
RTGS Centre
| Designation & Name | Contact No. | Address |
|---|---|---|
| Chief Manager |
0484-6615504 0484-6615505 9072601527 9072601528 |
RTGS Center DJM Building, Third Floor, Market Road Ernakulam Kochi- 682 011 E-mail: rtgs [at] csb [dot] co [dot] in |
SME Banking
| Cluster Name | Cluster Head | Mobile No. | Email id | Indicative Locations |
|---|---|---|---|---|
| Chennai | Mr. Naveen Madgula | 7904729759 | madgulanaveen [at] csb [dot] co [dot] in | Chennai, Puducherry, Nellore, Sriperumbudur, Vellore, Vaniyambadi, Cuddalore |
| Tiruppur | Mr. Stalin S | 9361165511 | stalins [at] csb [dot] co [dot] in | Tiruppur, Avinashi, Erode, Salem, Palakkad, Karumathampatti, Gobi, Udumalpet, Pollachi |
| Coimbatore | Mr. Karthikeyan J | 9884434805 | karthikeyanj [at] csb [dot] co [dot] in | Coimbatore, Annur, Madurai, Karur, Tirunelveli, Sathy, Avinashi, Dindugul, Trichy, Thanjavur |
| Thiruvananthapuram | Mr. Karthikeyan J | 9884434805 | karthikeyanj [at] csb [dot] co [dot] in | Thiruvananthapuram, Nagercoil, Kollam, Thiruvalla, Pathanamthitta |
| Ernakulam | Ms. Anitha P Emmanuel | 9249410270 | anithapemmanuel [at] csb [dot] co [dot] in | Ernakulam, Kottayam, Muvattupzha |
| Thrissur | Mr. Anto Jose | 9980890241 | antojose [at] csb [dot] co [dot] in | Thrissur, Chalakuddy, Irinjalakuda, Kunnamkulam, Guruvayoor, Kozhikode, Kannur, Wayanad, Kasargod, Mangaluru, Malappuram |
| Bengaluru | Mr. Ravi T N | 9620060099 | ravitn [at] csb [dot] co [dot] in | Bengaluru, Hosur, Belgaum |
| Mumbai | Mr. G Ram Mohan | 9920769582 | gsrammohan [at] csb [dot] co [dot] in | Mumbai, Pune, Aurangabad, Nashik, Ahmedabad, Vadodara |
| New Delhi | Mr. Saurabh Goel | 9718485222 | saurabhgoel [at] csb [dot] co [dot] in | Delhi, NCR, Chandigarh, Ludhiana, Jalandhar |
| Pune | Mr. Sinith Kumar K S | 8010024077 | sinithkumar [at] csb [dot] co [dot] in | Pune |
| Ahmedabad | Mr. Munish Sharma | 8283050030 | munishsharma [at] csb [dot] co [dot] in | Ahmedabad |
| Hyderabad | Mr. Vinay Madhogaria | 9830404488 | vinaymadhogaria [at] csb [dot] co [dot] in | Hyderabad, Vijayawada, Kolkatta, Bhubaneswar |
Corporate Office
CSB Bank Ltd,
1st Floor, Mafatlal House,
H T Parekh Marg, Backbay Reclamation,
Churchgate, Mumbai, Maharashtra - 400 020, India.
Ph: 022-68395300
Head Office
| Address | Contact No. |
|---|---|
| CSB Bank Ltd., Head Office, CSB Bhavan, P.O Box No. 502, St. Mary's College Road, Thrissur - 680 020, Kerala, India. |
Phone: 0487-2333020, 0487-2333277, 0487-2333420, |
