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Catholic Syrian Bank (CSB) Customer Care No. 1800 266 9090

Updated on Friday, 25 September 2026 - 1:53pm
Organization: 
Toll free Number(s): 
  • 1800 266 9090 (For Banking Queries/Transaction Support, 24x7)
  • 1930 (For Cyber Crime Helpline)
All India Number(s): 
  • 022-6957 8500 (For Phone Banking, 24x7)
  • 97029 88880 (For WhatsApp Banking)
  • 8828 800 900 (Missed Call No. For Balance Enquiry)
International Numbers: 
+91-22-69578505 (For NRI Customer Support)
+91-22-45393939 (Alternate NRI Customer Support)
Website: 
Official Website
iOS App: 
CSBMobile+: Smart Banking
Android App: 
CSBMobile+: Smart Banking

Note: These are Catholic Syrian Bank (CSB) official contact numbers. For your safety, the bank will only call you from numbers starting with 1600113131, 1600118181, 1600109131.

Email

  • customercare [at] csb [dot] bank [dot] in (For Customer Care)

Important Links

SMS Services

  • Send SMS <CSBMOB> to 56161 from your registered mobile number .
  • To get your Customer Id SMS "GETCUSTOMERID" to 56161 from your registered mobile number .

Important Contact Details

Sr No. Service Contact/Email
1 For Phone Banking 022-45393950, 022-69578500
2 Missed Call service for Instant Balance Enquiry 8828800900
3 DigiSaathi Helpline 24x7 18008913333, 14431
4 For ATM related query 0484-6451631, 0484-2368032,
atm [at] csb [dot] bank [dot] in
5 For Net Banking netbanking [at] csb [dot] bank [dot] in
6 For UPI transactions upisupport [at] csb [dot] bank [dot] in
7 Credit Information Report credit [at] csb [dot] bank [dot] in
8 For Cyber Crimes / Online Frauds dcpc [at] csb [dot] bank [dot] in
9 For FRM Cell (Digital Payment Frauds) 0484-6690850, 9072600128
10 Outside India +91-22-45393939, +91-22-69578505

To Block or Hotlisting Debit Card

  • By Contact No.: Call 24x7 customer Care at 18002669090, 022-69578500 International: +91-22-69578555 .
  • By Email: You can block your debit card by emailing at atm [at] csb [dot] bank [dot] in, customercare [at] csb [dot] bank [dot] in .
  • CSB Mobile banking: Log into CSB Mobile+ app→Value Added Services→ Card Management→ Card Activity On/Off
  • CSB Internet Banking: Log into Net Banking→Card Request→ "Card Blocking"→confirm the block
  • By WhatsApp: Save 9702988880 and Send "Hi" on WhatsApp → Select All Services → Choose Card Management/Block Card → Follow the instructions to block your card.
  • By Branch: You can also visit the nearest Bank branch and submit Debit Card blocking request

Grievance Redressal

Level 1

Level 2

  • If your query is not resolved, then you can contact to the regional nodal officers at the details given below:
    Sr No. Zone Name Contact No. Email Office Address
    1 Northern Region Ms. Jyoti Chopra 9288097845 jyotichopra [at] csb [dot] bank [dot] in CSB Bank Ltd., Northern Zone, 20, First Floor, South Patel Nagar, Delhi - 110008
    2 Karnataka, AP and Telangana Ms. Ujwala Nandru 9072557411 ujwalanandru [at] csb [dot] bank [dot] in CSB Bank Ltd., Zonal Office, 4th Floor, D No. 7/1/621/93, Main Road, Sanjeeva Reddy Nagar, Hyderabad - 500038
    3 Western Region Mr. Ashutosh Bhoot 9072603184 ashutosh [dot] bhoot [at] csb [dot] bank [dot] in Plot No. 1/B, Gr. Flr., Gera Imperium Rise, Phase 2, Wipro Circle, Zone A, Hinjawadi, Pune - 411057
    4 Tamil Nadu Mr. Siddharth Sudarsan 9072602275 siddharthsudarsan [at] csb [dot] bank [dot] in 54 Shiva Complex, Old Post Office Road, Opp. Collectorate, Coimbatore - 641018, Tamil Nadu, India
    5 Kerala Mr. Gopinath S 9072667971 gopinath [dot] ns [at] csb [dot] bank [dot] in CSB Bhavan, Head Office, St. Marys College Road, Thrissur, Kerala - 680020
    6 Central Nodal Officer Mr. Renjith Ramachandran 9072666756 nodalofficer [at] csb [dot] bank [dot] in CSB Bhavan, Head Office, St. Marys College Road, Thrissur, Kerala - 680020

Level 3

  • If your query is still not resolved, then you may approach to the principal nodal officer at the details given below:
    Designation: Principal Nodal Officer for Customer Grievances
    Contact No.: 0487-2333020
    Email: pno [at] csb [dot] bank [dot] in
    Address: CSB Bank Limited
    Head Office, CSB Bhavan, St Marys College Road
  • Your query will be resolved within 5 working days.

Level 4

NEFT/ RTGS Customer Facilitation Centres

Forex Contact Details

Sr No Service Contact/Email
Email: treasury [at] csb [dot] bank [dot] in
1 Dealing Room (Forex) 022-69805707, 022-69805708, 022-69805709
2 Back Office (Forex) 022-69805718, 022-69805720, 022-69805721, 022-69805732
3 Dealing Room (Domestic) 022-69805702, 022-69805704, 022-69805711
4 Back Office (Domestic) 022-69805716, 022-69805719, 022-69805723, 022-69805730, 022-69805731
5 DGM (Treasury) 022-69805722
6 Forex Centralised Processing Cell (Forex CPC) 9072601520, 9072601522, forexcpc [at] csb [dot] co [dot] in

NRI Contact Details

Contact No.: +91-22-45393939, +91-22-69578505

Sr No Service/Location Contact No.
1 KSA (Saudi Arabia) 8008501339
2 Qatar 800101098
3 USA 18339753958
4 UAE 8000181017
5 For reporting fraud or blocking your debit card +91-22- 69578555

Small and Medium Enterprises (SMEs) Banking Officer Contacts

S. No Region Name Name Contact No. Email Locations
1 Chennai James Xaviour 8939583399 jamesxaviour [at] csb [dot] co [dot] in Chennai, Puducherry, Nellore, Sriperumbudur, Vellore, Vaniyambadi, Cuddalore
2 Coimbatore Stalin S and Sasikumar G S 9361165511, 9787944226 stalins [at] csb [dot] co [dot] in , sasikumargs [at] csb [dot] co [dot] in Coimbatore, Annur, Madurai, Karur, Tirunelveli, Sathy, Avinashi, Dindugul, Trichy, Thanjavur
3 Tiruppur Brijesh M D 9787012400 brijeshmd [at] csb [dot] co [dot] in Tiruppur, Erode, Salem, Palakkad , Pollachi , Gobi, Karumathampatti, Udumalpet
4 Ernakulam Sabarinadh Sreedharanpillai 9633303008 sabarinadhs [at] csb [dot] co [dot] in Ernakulam, Kottayam, Muvattupzha
5 Thrissur Ramesh P 8606107788 ramesh [dot] p [at] csb [dot] co [dot] in Thrissur, Kozhikode, Kannur, Wayanad, kasargod, Mangaluru, Malappuram
6 Bangalore Uday V. Biradar 9845905539 udayvbiradar [at] csb [dot] co [dot] in Bangalore, Mysore, Hubli
7 Andhara Pradesh and Telangana Vinay Madhogaria and sateesh garaga and Mani Kumar Racharla 9830404488, 8886888116, 9121354888 vinaymadhogaria [at] csb [dot] co [dot] in , sateeshgaraga [at] csb [dot] co [dot] in ,
maniracharla [at] csb [dot] co [dot] in		 Hyderabad, Vijayawada, Krishna, Vizag, Rajahmundri
8 Delhi Vishal Vaibhav and Prahlad Giri and Arun Garg and Alok Phartyal 9919656644, 9953002584, 8287176985, 9650807809 vishalvaibhav [at] csb [dot] co [dot] in , prahladgiri [at] csb [dot] co [dot] in , arungarg [at] csb [dot] co [dot] in , alokphartyal [at] csb [dot] co [dot] in Delhi, NCR, Chandigarh, Ludhiana, Kanpur, Lucknow, Agra, Jaipur
9 Mumbai Mehul Sinsinwar and Dheeraj Sawant and Shrijit Debnath 9930674104, 9819751616, 8805686976 mehulsinsinwar [at] csb [dot] co [dot] in , dheerajpsawant [at] csb [dot] co [dot] in , shrijitdebnath [at] csb [dot] co [dot] in Mumbai , MMR, Nashik
10 Pune Biswarup Thakur 9930584990 biswarup [dot] thakur [at] csb [dot] co [dot] in Pune, Nagpur, Kolhapur
11 Gujarat Anand Soni 8980008117 anandsoni [at] csb [dot] co [dot] in Ahmedabad, Surat, Baroda, Rajkot

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Registered/Head Office

CSB Bank Ltd.
CSB Bhavan, P.O. Box No. 502,
St. Mary's College Road,
Thrissur -680020, Kerala, India
Fax No.: 0487-2338764

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