BSNL Customer Care No. 1800 345 1500

Organization: 
Toll free Number(s): 
  • 1800 345 1500 (Landline - from other operator mobile or Landline)
  • 1800 180 1502 (WLL / CDMA)
  • 1800 180 1503 (GSM Postpaid / Prepaid)
  • 1800 345 1504 (Broadband Complaint Booking)
  • 1800 425 1957 (BSNL - For MPLS & Other Data Services)
  • 1800 425 7007 (Enterprise Services - MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
  • 1909 (DND from Landline / Mobile)
  • 1500 (Landline/Broadband)
  • 1503 (Mobile)
All India Number(s): 
  • 94821 57007 (SMS Other Operators)

IVRS Menu For 1800 345 1500

First Selected Language,

  • Press 1: Hindi
  • Press 2: English

After select Prefered language,

  • Press 1: For Landline Services
    • Press 1: For Complaint Booking
    • Press 2: For bill Enquiry
    • Press 3: For Directory Enquiry
    • Press 4: To Speak To The Customer Care Executive
    • Press 5: Do not call registry
    • Press 7: To repeat Menu
  • Press 2: For Broadband Services
  • Peess 3: For NGN based VAS (WINGS) Services
  • Press 7: Registering and appeal against to Complaint

Details for Complaint Procedure and contact details of Complaining Officer of your circle are also given on the back side of your Telephone Bills.

BSNL Bill Back Side

Important Links

Install App

Customer Care

LandLine

1500 from BSNL mobile or Landline
1800-345-1500 from other operator mobile or Landline

Broadband

1504 from BSNL mobile or Landline
1800-345-1504 from other operator mobile or Landline

GSM Postpaid / Prepaid

1503 from BSNL mobile or Landline
1800-180-1503 from other operator mobile or Landline

WLL / CDMA

1502 from BSNL mobile or Landline
1800-180-1502 from other operator mobile or Landline

Enterprise Services( MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)

Toll Free No-18004257007
SMS Short Code for BSNL-57007
SMS Other Operators- 9482157007
Email Id- ebenquiry [at] bsnl [dot] co [dot] in
Leased Line Call Centre: 1800-425-1957

Global Satellite Phone service

Contact No. : 0120-2755877
Fax No. : 0120-2755877
Call center : 1800 425 1957
Email : satphone [dot] india [at] bsnl [dot] co [dot] in , dn_sahai [at] bsnl [dot] co [dot] in

Download center

Grievance Redressal

Tier : 1 Customer Care No. (Given Above)

Tier : 2 Appellate authority

State Name of PG Appellate Authrity Phone Email Address Fax
Andman and
Nicobar
V. Jagadeesan, CGM 03192-233800 cgm_an [at] bsnl [dot] co [dot] in O/o CGMT, A and N Circle,
Port Blair
03192-233660
Andhra
Pradesh
Shri K. S. Vara Prasad,
GM CFA
0866-2444165 gmcfaap [at] gmail [dot] com Room No:407, 4TH
Floor,BSNL Bhavan,
O/o CGMT , A.P
Circle, Vijaywada- 520004
N/A
Assam Kishor Kumar,
GM(HR & Admn)
0361-2736394   gmadmin_assam [at] bsnl [dot] co [dot] in O/o CGMT, Assam
Telecom Circle,
Guwahati-781001
0361-2736395
Bihar Shri M. S. Dhaker,
GM(NWO-CFA)
0612-2239938  gmo_bihar [at] bsnl [dot] co [dot] in 5th Floor, O/o CGMT,
Bihar Telecom Circle,
Sanchar Sadan, Budhh Marg,
Patna, Bihar 800001
0612-2221681
Chhattisgarh Shri Vijay Kumar Chhablani,
PGM(CFA)
0771-2229300 pg_cgappeal [at] bsnl [dot] co [dot] in Office of CGMT
Chhattisgarh Telecom Circle
Khamhardih Raipur
(Chhattisgarh)-492007
0771-2228300
Chennai Shri. ILANTHIRAI V S,
GM(CFA)
044-26411300 pg_chennai [at] bsnl [dot] co [dot] in O/o CGMT, Chennai
Telecom Distt., Chennai
044-26426888
Gujarat Shri Rahul Patel, GM (CFA) 079-26481366 appellate [dot] guj [at] bsnl [dot] co [dot] in 8th Floor, Telephone Bhavan,
C.G.Road,
Navrangpura,
Ahmedabad-380006
079-26481416
Himachal
Pradesh
Sh. Charan Singh PGM (CFA) 0177-2620440 app_auth_hp [at] bsnl [dot] co [dot] in O/o CGMTHP Circle,
SDA Complex, Kasumpti,
Block NO.11 Shimla-9 .
Mob- 09412710300
0177-2628881
Calcutta S N Banerjee, GM(S&M) 033-22438000 gmsmctd [at] bsnl [dot] co [dot] in O/o CGM, Kolkata Telephone Circle,
Ground Floor, Telephone Bhawan,
34, B.B.D. Bag, Kol- 700 001  
N/A
Haryana Sh. Satish Kumar Chopra,
PGM(CFA)
0171-2602700 gm_cfa_har [at] bsnl [dot] co [dot] in O/o CGMT, Haryana Circle, 107,
The Mall,
Ambala Cantt. - 133001
0171-2603155
Jharkhand Sh. Sanjay Kumar,
PGM(CFA)
0651-2208800 pgmcfa [dot] jkd [at] gmail [dot] com O/o CGMT, Jharkhand Circle,
ARTTC Campus, BSNL,
Ranchi - 835217
N/A
Jammu &
Kahmir
Shri Ravindra Kumar
LL & BB,
GM(CFA)
0191-2477222 gmcfajk [at] gmail [dot] com O/o CGMT, BSNL J&K Circle,
4th Floor, North Block,
Bahu Plaza, Jammu
0191-2477255
M. K. Yadav [Mobile],
GM(CM)
0191-2477789 gmnwpcmjk [at] gmail [dot] com 4th Floor, Trikuta Nagar
Exchange Building, Jammu
0191-2477555
Kerala Sri. Sathesh .R,
GM(HR & Admn)
0471-2306600 gmhrkerala [at] gmail [dot] com   O/o CGMT, Kerala Circle,
PMG Junction,
Thiruvananthapuram-695033
0471-2305922
Karnataka Sri G R Ravi, PGM(CFA),
Addl charge of PGM-CM
(Excluding Bangalore & Kolar),
Karnataka
080-25362244 appellate_ktk [at] bsnl [dot] co [dot] in Area of Jurisdiction--Basic and Mobile,
Karnataka Circle
(Excluding Bangalore and Kolar),
Room No.205, O/o CGMT KTK,
Halasuru,
Bangluru-560008
N/A
Karnataka Sri Manoj Kumar, GM(HR/A)
(only Bangalore and Kolar)
Karnataka
080-22865300 gmhrabgtd [at] gmail [dot] com Area of Jurisdiction --Basic and Mobile,
Karnataka Circle
(only Bangalore and Kolar),
5th floor, O/o PGM-BGTD
Rajbhavan road,
Bangaluru-560001
N/A
Karnataka Sri Atul Wakhle, GM-CM
(Excluding Bangalore & Kolar),
Karnataka
080-25555111 gmcmktk [at] bsnl [dot] co [dot] in Area of Jurisdiction--Mobile,
Karnataka Circle
(Excluding Bangalore and Kolar),
Room No.326, O/o CGMT KTK,
Halasuru,
Bangluru-560008
N/A
Maharashtra Smt Jyotsana Ekka, PGM(CFA) 022-26600389 pgmd_mah [at] bsnl [dot] co [dot] in 2nd Floor, A Wing, Admn Bldg.,
BSNL Complex,
Juhu Road, Santacruz west,
Mumbai - 400054
N/A
Madhya
pradesh
Neeraj Khare,
PGM (NWO-CFA)
0755-2570700   gm_regulation [at] bsnl [dot] co [dot] in O/o CGMT MP telecom Circle,
Hosgangabad Road, Bhopal  
0755-2572424
Norh east 1 Shri Shivendra Nath, GM(HR) 0364-2224737 gmhrne1 [at] gmail [dot] com Room No. 225, Ist Floor, O/o CGMT,
CTO Building, N.E-1 Circle,
Shillong - 793001, Meghalaya.
N/A
North east 2 Shri BABU Ram, GM(S & M) 03862-234470 N/A O/o CGMT, BSNL, NE-II
Telecom Circle, Dimapur
N/A
Odisha Manoj Kumar Patel, GM(CFA) 0674-2535399 gmcfaor [at] gmail [dot] com O/o CGMT, BSNL Odisha Circle,
Room No. 305, 3rd floor,
BSNL Bhawan,
Unit-II, Bhubaneswar, 751009  
0674-2534545
Punjab Sh A.K. Kararha,
[Basic and Internet],
PGM (CFA)
0172-2604747 pg_appellate_pb [at] bsnl [dot] co. in Room no 226, O/o
CGMT Punjab Circle,
Sector 34A, Chandigarh
0172-2664100
Punjab Sh A.K. Kararha,
[Cellular], PGM(CMTS)
0172-2673050 appelate_cmpb [at] bsnl [dot] co [dot] in BSNL T.E Building, Sector 49-C,
Chandigarh
0172-2673030
Rajasthan Shri Mukesh Kumar,
[Basic & Mobile],
GM(CFA)
0141-2365050 pg [dot] appellate [dot] raj [at] bsnl [dot] co [dot] in O/o CGMT, Sardar Patel Marg,
C-Scheme, Jaipur-8
N/A
Tamil Nadu T.PONKODI ,
PGM(NWO-CFA)
044-28293914 gmo_tn [at] bsnl [dot] co [dot] in O/o CGM, TN Circle, 6th Floor,
16 Greams Road, Chennai -600006  
044-28293915
UP East Neeraj Verma, PGM(OP) 0522-2621200 gmnwocfa_upe [at] bsnl [dot] co [dot] in O/o CGMT, UP(East) Telecom Circle,
Hazaratganj, Lucknow
0522-2230300
UP West Sh A K Srivastava,
GM(HR)
0121-2600786 gmhrupw [at] bsnl [dot] co [dot] in O/o CGMT UP West, 1st Floor,
BSNL Telephone Exchange,
Shastri Nagar
N/A
Uttaranchal B. S. Rauthan,
DGM(NWO-CFA)
0135-2714100 pg_ual [at] bsnl [dot] co [dot] in O/o CGMT Uttarakhand,
Windlass Shopping Complex 3rd Floor
Rajpur Road, Dehradun-248001  
0135-2714300
West Bengal Sri Ashok Kumar,
PGM (OP)
033-22483635 pgmo_wb [at] bsnl [dot] co [dot] in O/o CGM, West Bengal Telecom
Circle, BSNL
N/A
West Bengal Sri Tridip Kumar Sinha,
AGM (OP)
033-22100812 grop [dot] wbtc [at] gmail [dot] com CTO Building, 8, Red Cross place,
Kolkata-700001
N/A
Telangana Smt. T.Anila Kiran,
PGM(NW-CFA)
040-23201212 pgmcfacott [at] bsnl [dot] co [dot] in 2nd Floor, Doorsanchar Bhavan,
Nampally Stn Road, Abids,
Hyderabad-1, Telangana
N/A

Tier : 3 If you are not satisfied with consumer grievance redressal You can contact further :

Name of Public Grievance
Officer / Designation
Telephone no. Email Office Address
GM(CDN) 011-23717055
011-23312021 (FAX)
ddgpg [at] bsnl [dot] co [dot] in Room No. 27, IR
Hall, Eastern Court,
Janpath ,
New Delhi-110001
AGM(PG)/DM(PG) 011-23766621   ddgpg [at] bsnl [dot] co [dot] in O/O GM (CDN),
BSNL CO IR Hall
Eastern Court, Janpath ,
New Delhi-110001

Cabinet Secretarate Directorate of Public Grievance

The Secretary
Directorate of Public Grievance,
2nd Floor, Sardar Patel Bhawan, Sansad Marg,
New Delhi-110001
Tel. No. : 011-23743139, 011-23741228, 011-23363733
Fax No. : 011-23345637
Email : secypg [at] nic [dot] in

Registered & Corporate Office

Bharat Sanchar Bhavan
Harish Chandra Mathur Lane
Janpath,
New Delhi-110 001

Social Sites


Comments

COMPLAINT AGAINST BSNL BROADBAND SERVICE

I am a BSNL broadband user with unlimited download tariff plan. My number is 0452-2642964. Oftenly my phone remains dead and my BSNL broadband connection frequently disconnects. i feel myself unable to lodge a complaint on 198 as my BNSL phone is not working and no bsnl phone is available nearby. Without Broadband, my work is also getting unduly affected. I got some broadband complaint number '1504','1800-345-1504, whenever I try to contact the above phone numbers there was a busy tone but when incidently the ring passes they dont answer. My work has been affected as the broadband connecetion was not properly available. So Kindly direct the related officer to look into the matter.

I am a BSNL broadband user

I am a BSNL broadband user with unlimited download tariff plan. My number is 0452-2642064. Oftenly my phone remains dead and my BSNL broadband connection frequently disconnects. I feel myself unable to lodge a complaint on 198 as my bsnl phone is dead for the past few months and no bsnl phone is available nearby. Without Broadband, my work is getting unduly affected. I got some broadband complaint number '1504', '1800-345-1504'. Whenever I try to contact the phone numbers from my number there was a busy tone but when incidently the ring passes they dont answer. My work has been affected as the broadband connecetion was properly available. So Kindly direct the related officer to look into the matter.

Activation of NCPR on land line

My landline no. is 0712-2221132, as per activation procedure of NCPR I am trying 1909 from my landlie continuously but I am not getting it. Please inform how to activate NCPR on my landline.

Not receiving Deposti

I applied for surrinding and closing the LL 0261-2234339 in priscribed formin July 2011 and requested to refund the deposit. But till date I have not received the deposit. I was told we are outsourcing and enquiered on there on enquiry I was told you are in que. Why they are taking this much time? When we have to pay to for any thing they are applying penalty and cut the service. Are we helpless in this matter? Why we are not getting the deposit in time?

preventing the deduction of money for monthly radio pack

respected sir,

  actually i didnt subscribe for any monthly radio package......but i
got a message regarding it and money is getting deducted.......25rs is
being deducted daily.....please..resolve the problem as early as
possible...and unsubscribe from that radio pack.....
number is 9481784570

BSNL Employees Enjoying All

BSNL Employees Enjoying All Benefits But BSNL Customers Everyday Lose their Benefits Just Like SMS Charging For Public Holidays.Why?

some idiot are calling to my land line

how can we find unknown caller without a caller id?????
any one knows please reply me???

Landline and Broadband connection shifting to my new address

Dear Sir / Madam,

Sub : Landline and Broadband connection shifting to my new address

Ref : Landline no.22680087

This is to bring to your kind notice that yesterday I have shifted my home to the new address below from 1/318, Elumalai Street, Portion B-2, Nanmangalam, Chennai 600 117.

Flat No.G1, Ground Floor

Maragatham Flats, Plot No.1D

Perumal Nagar, Nanmangalam

Chennai 600 117.

Today I have placed a request with Madipakkam branch customer care for shifting the landline and broadband to the above new address. I have also contacted the JTO of Kovilambakkam branch. He said it is not possible as there is no cable provision given in Perumal Nagar and the shifting is not possible. I asked him whether I should cancel the landline and broadband connections on the whole. JTO said it is good to do that.

Kindly do the needful in this regard. If you suggest me to cancel this then I will. How come such a great BSNL cannot provide a connection to the very nearby area ?

Regards,

W Sathya Sai Prasad

Moile : 98407 61220

unauthorised cutting on pre-paid connection

Sir,
I am using BSNL pre-paid connection of A & N circle No.9476072361. Since last three months a message is being sent to me that Explore pack will be activated with charge of Rs.30/-PM to unsubscribe sent message to 55678 as unsubxp and charge will be Rs.2/-. First month Rs.2/- was charged as I sent message for unsubscribe. Next month I did not sent any message hence they charged Rs.30/-. Then I lodged a complain and it was acknowledged also for refund. This month again Rs. 30/- deducted and I receive a call from service center asking whether that service is continue or not. When I replied that again they have deducted Rs. 30/- that individual asked me to contact on 1503 number, which I tried but could not contact. Please do the need full.

BSNL LANDLINE NOT WORKING

RESPECTED SIR ,
WITH DUE RESPECT I WOULD LIKE TO BRING TO YOUR NOTICE THAT,OUR TWO NO.OF LANDLINE IN NOT WORKING LAST ONE MONTH.WE HAVE GIVEN SO MANY COMPLAINT TO LOCAL BSNL OFFICE THEY ARE TAKING THE COMPLAINT AFTER THAT THEY NOT RESPONDING.

I personally request you to take this as complaint and take action about such useless people who are disgrading the bsnl services.

Reg/Utpal Aich
Mob.No-9864046559

Discontnuation of caller tune

Dear sir, 10/11/2011

I want to discontinue immediately BSNL tune service and BSNL CRBT

subscription. As I could not get information regarding same from local BSNL consumer care center please arrange to discontinue the above said services. Mobile no: 09421825459
Thanking you.
Jotsna Patel

complaint for no incomingon roaming

dear sir i have to complaint that when i m in roaming i have no incoming calls during roaming only sms are incoming

503Gprs complaint

Sir ,
Since last four year I am using the B S N L connection . Last two months we use the bsnl gprs 503 ( six months pack ) . Now me check my balance to show zero balance . In total 16 gb connection, even 1 gb not using . Every time we contact the customer care, we can here the busy tone . Then we will try 30 minutes , no responds the customer care . There after we contact the bsnl branch they told that me using the 49 ps plan. Early am using 1 ps per second plan, then me add 503 pack. There is come to this plan automatically cut my 503 pack . Every time I told the customercare they are not inform me to cut the 503 pack . So change the 49 ps above ten times to contact the customer care , but even one time no information from your customer care. If to low the call charge my 503 pack is cut . so kindly give me the 503 pack .

Regards
Lijo John ( 9447931323 )

request

Respected Sir
I am using BSNL no 919439757754, may I get a record of Calls and detailed SMS in my mail or by Post Whichever is possible for the month of 01 Sept 2011 to 12 oct 2011. Kindly help me.

Prepaid sim call detail

Kindly, know about how to get call detail in my mail by sending text msg through my bsnl noumber.

Please Disconnect My WLL No 01334-213304

To,
The Ganaral Manager
BSNL – Haridwar (Uttarakhand)

Sub.: Please Disconnect My WLL No 01334-213304

My instrumsents WLL is not working last 6 months from april to September 2011, I had complaints to S D O SIr, he has give rebates on my bills (because instruments of WLL was dead) so I give all formalities regarding rebates to Mr Nautiyal (Mr Barthwal he changed my instruments and opened my phone.) But after few days my phone officially disconnected by BSNL & no body give me any rebates. I asked Mr Chauhan accounts manager on today sir why not gives any rebates for us he told me I M sorry we don't have any received by you submitted rebates bills. Sir, I M specially told to Mr Nautiyal please submit our rebates bill to accounts managers they promise me you don't vary "APNE Sabhi Sign and formalities Karwa Diye hain AAPKA BILL THEEK KAR DIYA JAYEGA” I Called Mr. Nautiyals Mobile No 941200038 but he is not interested for picked my phone. (7830800601)

But I M Sorry to say I M not happy for this kind of service of your peoples. So please disconnect my phone against my securities deposited amount & send me balance bill then I will deposit after receiving balance bill.
Because you’re BSNL people given all like GOLIs. How can use your (WLL SEVA) telephone. I do not advise to any one “do not use BSNL”.

PLEASE DISCONNECT MY WLL TELEPHONE.

Thanks for your Rubbish and Pathetic services.

Chandi Prasad Sati
Telephone No. 01334-213304
C/o Staff Quarters
Hotel Classic Residency
Haridwar

what is timing of bsnl

what is timing of Bsnl customer care office, i m facing a problem, i have a recharge coupon and i m unable to recharge because of bad customer care facility????????????

DEDUCTING AMOUNT AND UNWANTED MESSAGE

I have BSNL En Anbadan SIM card 9489344780 which is deducting much amount and also sending unwanted messages without opting. Much amount has been deducting since long for without opting the facilities and sending unwanted messages to my mobile. I don't want this facilities and i want to use the mobile only for dialing and receiving the calls only. Please stop deducting the amount in future.

Need to know Validity plan

Hi All,

Am using BSNL GSM Prepaid,Number is 9489520917,Plan name is "EN NANBAN SUPER" Plan,First six month free validity got over,Now how much amount should i recharge for get validity,

Kindly revert to me Soon.

Regards,
Michael.J

activation of sim card which is failed

Dear Sir,

I am using BSNL Prepaid service from 2007 with No. +91-9421284657

this is lifetime card. but unfortunaly sim card registrationis failed because recharge time is passed

please sujjest now what can i do for re activate this no. again.

THANKS

Rahul

mobile prepaid plan

I am using BSNL Prepaid service with no.9497591830. this is liftime card. but unfortunately simcard registration failed because recharge time is passed.sometime, the message displayed the card is locked.

Internet not getting connected..

i really don't understand why call centre people dont pick the phone..and if the pick they will not solve the problem i m fed up of using BSNL my 3G WHICH I USE FOR INTERNET.. i charge every month but they stop the service from there end.. n if i ask them they ll tell change the setting.. i m going to stop using BSNL....

Getting charged for STD calls even though recharged with 501

Dear Madam/Sir,

My name is Swapna and Iam from Warangal.Iam using bsnl mobile and my mobile number is 8500310383(Nestham plan),
and every month iam recharging my mobile with Rs.501
for which iam getting free to all bsnl local and STD.Now my problem is iam getting charged for making calls to STD bsnl mobile.
I recharged my mobile with 501 on 25th of last month.
From 29th onwards iam getting charged. I made a call to customer care for many times but the executives are not responding well.
For two days they said that there is a problem in network
and now they are saying that the number to which iam getting charged is not a BSNL number,
the no is 09013894234(MTNL, My husband number).This is an Delhi number,There is no BSNL there, so MTNL taking the network
on behalf of BSNL.For the same number I am not charged for 4 months when I recharged with 501.
If that number is not BSNL then I have to charged for those 4 mnths,then how can those people say that
it is not an BSNL.My complaint tkt# is 'I01AP299421'.For your information the executives are just disconnected the call twice while speaking
and twice they said that we are connecting to our superior and they just disconnected the call.This is how you are providing the services.Plz understand my
position and do the needfull.I think you will take the necessary action.

Thanks & Regards,
Swapna.

DND registered still getting promotional messages

Respected Sir/Madam,
With due regards I wants to inform you that I Chander Mohan own a Bsnl prepaid mobile number +919456271879. I have registered the number for do not disturb service and on June 20 2011 I received my unique id for DND request 2006111250250. But sorry to inform you that till now I am getting promotional messages from Bsnl.
kindly resolve the issue
Chander mohan
+919456271879

09432516260

Hi,
Sir/mam My self Biplab Hait .I am a BSNL customer last 2 year I have a BSNL GSM mobile in case activate some services like Caller tune, Cricket SMS alert,without my concern in my no. 9432516260 And for that deducted my main balance, so I want to Deactivate all services on my bsnl mobile want to refund my amount. thank you,
kindly: Revert back
yours.
Biplab Hait
soumyarfi [at] gmail [dot] com

landline phone not working

we have complained many times with BSNL by phone and exchange but we haven't getting any response

Phone no. 01462-231770
Mobile No.9460609641
city Bijainagar (ajmer),Rajasthan

Regards
A.K.P

For Internate Service to mobile phone

My Mobile is IMOBILE 9700
Quad-band: GSM850 / GSM900/ DCS1800 / PCS1900 MHz
is not getting the service to BSNL SIM Mobile No.: 9422091075
i.e. for 3G, Wify ---Internate service.

SURYAKANT MAHADIK

Regarding SMS Details

Hi
Is it possible in BSNL to get the complete details of the sms transactions including the contents of the messages and the numbers between which they were sent?????

BSNL Landline disturb from 2 years

Dear Sir,

This is for your kind information that we have telephone number 01473 – 265038 in Barisadri Dist. Chittorgarh(RAJ). From last two years this number not works properly. It have heavy noise, no ring on incoming and no caller ID facility, when we do many complains in local BSNL office then he work on it and after two-three day same happen as past.

In barisadri 40% & above BSNL LL have disturbance but no one wants to find fault.

Sorry to say that Today’s where every person have mobile phone BSNL Landline not work in barisadri because some people not want to take any incentives so Kindly requested to you please take any action so people have BSNL connection with good services.

Phone Number – 01473 – 265038

Name – Subhash Chandra Kanthaliya

Place – Barisadri, Dist. Chittorgarh(RAJ)

Regards

Deepak Kanthaliya

Mob. 9460328176

poor service

RESPECTED SIR ,
WITH DUE RESPECT I WOULD LIKE TO BRING TO YOUR NOTICE THAT, MY MOBILE NUMBER 09445912937 (BSNL)
CHENNAI WAS RECHARGED WITH RUPEES 3OO BOOSTER TO MAKE FREE CALLS TO LOCAL BSNL NUMER . BUT I AM STILL
BEING CHARED FOR LOCAL BSNL CALLS . I DID THE RECHARGE ON 30 TH JUNE 2011 ,FROM NUMBER 09444691529 AT
6:55 PM REF NO. 841686454. I DID RECIVE THE CONFIRMATION SMS ABOUT THE RECHARGE .
SO I REQUEST U TO KINDLY LOOK IN MATTER , AND RESTORE THE SERVICE AS SOON
AS POSSIBLE.

THANKING YOU,
ANIMESH KUMAR MISHRA
09445912937/09176138128
MBBS
SHRI SATHYA SAI MEDICAL COLLEGE AND RESEARCH INSTITUTE
AMMAPETTAI, NELLIKUPPAM
KANCHEEPURAM-603108

Selfcare.sdc.bsnl.co.in not responding

Hi this is Shalini i live in RTPP(PRODDUTUR).I am using bb combo plan 600 so i want to check my broad band usage details but selfcare.sdc.bsnl.co.in is not at all responding please rectify this problem immediately.

complaint against call center persons

Respected sir
I had called Bsnl call center from my phone 9449598300 at 5.50pm and asked about the micro sim but that person who had told I will transfer the call to senior and put the music and no answer fro 10min(can be cross verified by call logs records)
I had again contacted at 6pm asked to lodge complaint against that person as the new person told me that he left to house by keeping my phone on hold
This person not ready to take complaint and give the complaint number to me.he told me that he will transfer to seniors
But I had waited 21min no reply
I personally request you to take this as complaint and take action about such useless people who are disgrading the bsnl services
Regards
Arun udupa
Dgm
Jsw steel ltd
Toranagallu
Bellary
Sent from BSNL with my BlackBerry® smartphone "LOVE WHAT YOU DO"

3g for my mobile.

I am praveen. I think to take a mobile connection with 3G facility. I new to chennai. So what need to provide and were to take and details of 3G. I have voter ID card with bangalore address only. No other address proof. Please Help me.

Deactivation Services on BSNL GSM prepaid

Hi,
Sir/mam My self DHARMENDRA SINGH I am a BSNL customer last 3 year I have 3 BSNL GSM mobile (9456958740,9456958735 and 7599340574) in case activate some services like Caller tune, Cricket SMS alert, so I want to Deactivate all services on my bsnl mobile thank you,
kindly: Revert back
yours
DHARMENDRA SINGH
9456958740
supportnw [at] gmail [dot] com

FOR ALL

If you want to know the services which are activated on a mobile and the deactivation codes for the services which are activated, then dial *456*00# from the mobile and press call button.

· Then you will receive activated service name with deactivation code.

· While deactivating, after dialing the deactivation code for example *456*12# for cricket. A confirmation will be asked, for which "1" should be given as reply and the call button should be pressed.

· You will be getting the message:

· "You request for BSNL express alerts - Cricket has been received. It will be deactivated shortly", confirming your deactivation.

· Note that the reply "1" should be given within 30 seconds.

· If no service is activated on your mobile and still you are dialling *456*00# then you will be getting message:

· "No service active Please dial *456*01# to subscribe BSNL Express Alerts Combo Pack Rs.50/month"

· Please inform this to all our subscribers to deactivate themselves as deactivation is free and they can try any number of times.