BSNL All India Call Center Number 1800-345-1500


Help Desk Support

  • 1500 (Landline/Broadband) | 1503 (Mobile)
Services For any Enquiry
BSNL Landline

Landline Call Center
Number '1500'

Number '1800-345-1500'

BSNL Mobile

BSNL Mobile all India Helpline
Number '1503'

Number '1800-180-1503'


WLL/WiMax Call Center
Number '1502'

Number '1800-180-1502'

BSNL Broadband

BSNL Broadband Helpline
Number '1504'

  Number '1800-345-1504'


Number '1800-425-1957'

Toll Free Numbers

Dial the following numbers in case of Assistance/ Help

  • Some of the services are available in select cities only. Please check the availability in your city.
  • Services written in yellow color are available on STD also.
Services Numbers
PSTN Call Center (for any queries related to landline telephone, ISDN etc.
Also accessible from CellOne, Excel & Tarang phones)
Kisan Call Center (for any queries related to agriculture) 1551
Police 100
Fire 101
Ambulance 102
Billing complaint center 166 / 1660-69
Trunk booking 1580
Trunk assistance 1581
STD complaints 1582
National Directory Enquiry (NDQ) Service 1583
International trunk booking 1586
International trunk enquiry 1587
International Trunk delay information 1588
Telex complaints 1589
Directory enquiry service 197
Telephone Complaint Booking 198
Emergency Relief Centre on National Highways 1033
Relief Commissioners of Central/State/Union territory 1070
Control room of District Collector/Magistrate 1077
Public Grievance Cell Telecom Circle HQs 12727
Public Grievance Cell Kolkata/Chennai 1095
Crime stopper cell of police in Kerala, Rajasthan, Andhra Pradesh & Mumbai 1090
Women crisis response 1091
Earth-quake Help line service 1092
Natural disaster control room 1096
AIDS help line service 1097
Children in difficulty/ Child Distress Service 1098
Catastrophe & Trauma service 1099
Free Phone Enquiry 1600
India Telephone Card Enquiry 1602
Billing Complaint Center (Interactive Voice Response System) 1671-73
Maritime Search and Rescue control room of coastal guard 1718
Blood bank information Service 1910
Dial a doctor 1911
Leased Circuits Fault Booking 1918
Eye bank information service 1919
Change number announcement (Hindi) 1951
Changed number announcement (English) 1952
Changed number announcement (Regional language) 1953
Changed number announcement (in case of shift) 1954
Sancharnet Internet Help desk service 1957
Leased Circuit Fault Booking (WTR) 1958

Customer Support For

  • New Service Request
  • Complaint Booking
  • Complaint Status
  • UCC Complaint Booking & Consent/Preferences
  • Status of Appeal Docket
  • Helpdesk Information
  • Loyalty Account Faq's

Forms Center

Registered & Corporate Office

Bharat Sanchar Bhavan
Harish Chandra Mathur Lane Janpath,
New Delhi-110 001




sir! Ma saudia arab ma rahta hon lakin mari famliy india hi ma hai our ma use masage krta ho to usko ak bhi nahi milata ma chahta hon ki uski problam soloved ho jaye pleases

restarting of WLL

I had a WLL phone purchased on 60/60/2012 but unfortunately it sopped working becase I couldnot recharge the same in time.Now my WLL is completely dead its only showing tower but no incoming or outgoing.My number was 2901558.I don't know what is to be done for its revival.If any option is left then kindly mail me.I am in despair.
Manoj kr.

pleasee disconnect MUSIC ON DEMANDS

Respected sir, we have broad band connection, but every month we are getting RS 149 extra for "MUSIC ON DEMAND" we have been complainting about this issue several times but we are not using "MUSIC ON DEMAND" please disconnect "MUSIC ON DEMAND"