BSNL Prepaid Customer Care Numbers

Company Name: 
Toll free Number(s): 
  • 1800 345 1500 (Landline - from other operator mobile or Landline)
  • 1800 180 1502 (WLL / CDMA)
  • 1800 180 1503 (GSM Postpaid / Prepaid)
  • 1800 345 1504 (Broadband Complaint Booking)
  • 1800 425 1957 (BSNL - For MPLS & Other Data Services)
  • 1800 425 7007 (Enterprise Services - MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
  • 1909 (DND from Landline / Mobile)
All India Number(s): 
  • 9482157007 (SMS Other Operators)

BSNL provide Prepaid services on both type of connections i.e. CDMA & GSM.

Following are the services provided by BSNL Mobile - prepaid: 

  • Mobile to mobile voice calls.
  • Mobile to land line voice calls.
  • Various supplementary services like:
  • CLIP (Calling Line Identification Presentation).
  • SMS (Short Messaging Service).
  • Call forwarding, call wait, Voice mail etc"

How to know balance:

Dial 123 and follow the IVRS instructions.

For service related problem:

For all service related problems our 24-hour help line number is 1800-180-1503/ 1503.

Requires PUK Number:

The PUK No can be obtained from help line (9415024365) on giving mobile No. and SIM serial number.

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