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BSNL Prepaid Customer Care Numbers
Updated on Wednesday, 11 December 2024 - 12:43pm
Company Name:
BSNL Toll free Number(s):
- 1800 4444 (Call/WhatsApp Support for FTTH broadband queries)
- 1800 345 1500 (Landline - From Other Operator Mobile or Landline)
- 198/1500/1800 345 1500 (For Landline, Broadband and FTTH Complaints)
- 1800 345 1504 (Broadband Complaint Booking)
- 1909 (DND from Landline / Mobile)
- 1500 (Landline/Broadband)
- 1503 (For Mobile Complaints)
- 1800 425 7007 (MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
All India Number(s):
- 94821 57007 (SMS Service)
Website:
Official Website BSNL provide Prepaid services on both type of connections i.e. CDMA & GSM.
Important Links
How to know balance
- Dial 123 and follow the IVRS instructions.
For service related problem:
- For all service related problems our 24-hour help line number is 1800-180-1503/ 1503.
Requires PUK Number:
- The PUK No can be obtained from help line (9415024365) on giving mobile No. and SIM serial number.
Helpline Numbers
| Sr No. | Service Name | For Any Enquiry | To Apply |
|---|---|---|---|
| 1 | BSNL Mobile | BSNL Mobile all India Helpline Number '1503' Number '1800-180-1503' |
Customer Service Center For Mobile |
Customer Care Numbers
| Sr No. | Service Provider | Contact No. |
|---|---|---|
| 1 | GSM Postpaid / Prepaid | 1503 from BSNL mobile or Landline 18001801503 (from other operator mobile or Landline) |
Parent Article:
Comments
Network issue
Hello sir my name is Jeyabalamurugan and my BSNL prepaid number is 88700xxxxx I have been using this number for over 10 years Until last year I have been using the BSNL network without any problem but I am having a great deal of trouble after turning my 3G SIM card into a 4G SIM card I was very depressed and ported to switch to an alternative network from the BSNL network but my number was in the police plan and the other network could not be switched to another network It is locked all the time I am now unable to switch to a different company It is very stressful that I am very depressed In addition the BSNL network is not available in my area all day and this day is unable to make any call and answering to any call please find an immediate solution to this problem and the Vilathikulam BSNL office which is not open to the service without doing their work by not opening the customer service center I urge you to take appropriate action against responsible officers thank you
Mobile issues.
For the past few months, whenever I make calls the dialling is going on for nearly 30 seconds and then calling is coming. I have to wait for a long time. And my relatives and friends are telling me your number is always out of reach. Kindly address my grievance immediately and make me a happy customer are otherwise I have to take other decisions.
I also facing the same
I also facing the same problem
No network
Not a single line network in my area in my home bsnl network issue calling issue not even 2g network here in davanagere Millath colony Shiva nagar
Poor network. Unable to make
Poor network. Unable to make calls and browse internet.
Complaint been registered since November 2023
Reactivate BSNL prepaid sim
I have recharged my BSNL prepaid sim on 23rd April 2023by 107rs plan
But after this recharge too even i do not only get any call sms but also i can not call to anyone.
Please resolve this problem and suggestreactive process
Recharge to validity
I have a recharge by Google pay rs.107/- on 19.03.2023. above amount dr.my bank a/c same date. But validity not updated . Please see.my velidity expire on 20.03.2023.
Please network 4g tower
Please network 4g tower location pincode 711314 mollahat shaympur howrah
Recharge not successful
My bsnl number is xxxxxxx542 , I've recharged ₹75 on 24th oct. but not show it and service is grace period 2 . To contiue it what shall I do .plz inform the min.recharge amount or validity amount .
Poor internet speed
Hi,
Bsnl is providing poor internet speed in ta:kheralu dsit: mahesana state:gujarat
Please your problems is solve.
Network issue
I purchased new sim before one month but IDK internet is not working properly even all data passed without use of me
Inspite of advance recharge, Outgoing barred
Ref : xxxx851200
* Advance recharge made (ninty nine) on 8th Jun
* Inspite of message confirming activation of recharge mentioning new expiry date , the Outgoing appears to be barred on & from 10th Jun
* No body care this inspite of my complaint at '1503'.
* Without my fault,my BSNL SIM is facing outgoing problem.
PLEASE SEE AND RESTORE THE OUTGOING FACILITY IMMEDIATELY.
Poor internet speed, some time no signal
Hi,
Bsnl is providing poor internet speed in Bathua Bazar, pin 841425.
Also some time no signal for calling.
Toll free no not working
dear sir,
toll free no not working
no signal from last few hrs
dear bsnl many times signal is not available for many hrs., so whats the use of mobile without operator signal..? i am calling to consumer care no one is receiving the call. so where to contact bsnl. i am thinking i had done big mistake by porting to bsnl very worst services.....
Please accept my request
Please accept my request restart of my incoming call on my mobile number.my incoming call is closed from 25-09-21. So I requested to you accept my request sir.
Thanking you
My bsnl no.-94600*****
Signal,SMS not working
Worst service ,I made a mistake to port my official number from airtel to BSNL few months ago.No signal alltime even not receving any sms .Even I try to send PORT message which is not sending.Cusomer care is worthless like they are the boss no help from their side.Just get rid of BSNL just provide me port number.
Re service my number
Kindly requesting you to instruct how to re service my number or if you can clear from their please do the necessary things because my main balance have enough money. Your quick response will be highly appreciated.
Thanking you
Mohamed Ismail
My service is expaired
How to re service my num
Airtel to BSNL port
Airtel postpaid SIM port bsnl
Sim port karana jio ki
Sim port karana jio ki
Converting Three G to FourG mobile service
For converting my BSNL sim card 3G to 4G, I went to office of Telecom today at Aurangabad (Maharashtra). The concerned clerk asked me to fill the form and asked the xerox copy of Adhar card. For xerox, I would have been to go outside of the office and to search the xerox centre. I asked the clerk, that I have Adhar card and other identity proofs with me, you can check it. But he refused and insisted for xerox copy. In this digital era Govt intends to go for paperless work and BSNL is asking papers for converting sim 3G to 4G. In fact I wanted to charge BSNL for annual plan and intend to skip Jio plan this time. Unfortunately, the process of BSNL is not consumer friendly and disgusting. Anyway, I dropped my idea of BSNL annual plan, though I am a customer of BSNL since 17 years. Kindly change the attitude and typical red ribbon process of BSNL, otherwise day will not be far that BSNL will have to be handed over to Private service provider. Govt loses image due to such small things. No doubt I will continue my BSNL number future too but with minimum balance only. Please for God sake save BSNL. Improve your process, which must be user friendly. You can learn from Jio or Airtel.
BSNL mobile network problem
Sir,
Sir mere sim me network problem aa rha hai plz help me
Network nhi aarha hai
Network nhi aarha hai
Sms not working
Sms incoming outgoing not working
SMS not working
I have changed my old sim to 4G sim and also changed my phone. But SMS is not working in the new phone and using the new sim.
Request for bsnl sms costumer
My bsnl sms not working they are bsnl costumes please
Kn in
Restart of incoming call of my Number
Sir
Please accept my request restart of my incoming call on my mobile number.my incoming call is closed from 29 Jun 20. So I requested to you accept my request sir.
Thanking you
Incoming call is not comong
I want to update my SIM . Please tell me how much amount to be recharged .