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Brihanmumbai Electric Supply & Transport Undertaking (BEST) No.
Updated on Tuesday, 17 March 2026 - 5:54pm
Email
Organization:
Govt of Maharashtra Toll free Number(s):
- 1800 227 550 (For Contact Support)
Website:
Official Website
iOS App:
miBEST
Android App:
miBEST - electric [at] bestundertaking [dot] com (For Electric Related Query)
- transport [at] bestundertaking [dot] com (For Transport Related Query)
Important Links
Important Contact Details
| Sr No. | Services | Zone | Contact No. | |
|---|---|---|---|---|
| 1 | Electric Supply/Off Supply/Breakdown/Fault Related Complaints/Suggestions | South Mumbai | 022-22085888, 022-22082875 | electric [at] bestundertaking [dot] com |
| 2 | Electric Supply/Off Supply/Breakdown/Fault Related Complaints/Suggestions | North Mumbai | 022-24145888, 022-24114891 | electric [at] bestundertaking [dot] com |
| 3 | Transport Related Complaints/Suggestions | - | 1800227550 | transport [at] bestundertaking [dot] com |
| 4 | On line/ECS Payment of Electricity bill/Complaints/Suggestions | South Mumbai | 022-22799559 | - |
| 5 | On line/ECS Payment of Electricity bill/Complaints/Suggestions | North Mumbai | 022-24145888 | - |
For Street Light (Lamps)
| Sr No. | Days | Contact No. |
|---|---|---|
| South Mumbai | ||
| 1 | Mon-Sat, 9am-5pm | 022-23771839 |
| 2 | All Days after 5pm-9am | 022-22066611 |
| 3 | All Days after 5pm-9am (Phatakwadi Fault Control) | 022-22066661 |
| North Mumbai | ||
| Email: deslm [at] bestundertaking [dot] com , electric [at] bestundertaking [dot] com | ||
| 4 | Mon-Sat, 8am-10pm | 022-24101517, 022-24194534 |
| 5 | All Days, 10pm-8pm | 022-24146611 |
| 6 | All Days, 10pm-8pm (Dadar Fault Control) | 022-24146683 |
Ward Officers Contact Details
| Sr No. | Ward | Name | Contact No. | |
|---|---|---|---|---|
| Divisional Engineer Customer Care | ||||
| 1 | A | Mr. Sharad N Pawar | 022-22799406, 8657906861 | deccaward [at] bestundertaking [dot] com |
| 2 | B | Mr. Ram J. Deshmukh | 022-22799541, 8657906862 | deccbward [at] bestundertaking [dot] com |
| 3 | C | Mr. P.S. Narkhede | 022-22080517, 022-22080558, 022-22071718, 9969878588 | decccward [at] bestundertaking [dot] com |
| 4 | D | Mr. Milind S. Kamble | 022-23026718, 022-23026715, 8657906365 | deccdward [at] bestundertaking [dot] com |
| 5 | E | Mr. Sudhakar M. Taur | 8657906866, 7304456201 | decceward [at] bestundertaking [dot] com |
| 6 | FS | Shri S.B. Mukane | 022-24190726, 022-24190715, 9821489183, 8657906867 | deccfsward [at] bestundertaking [dot] com |
| 7 | FN | Mr. Audheshkumar R Tiwari | 022-24190689, 022-24190646, 8657906869 | deccfnward [at] bestundertaking [dot] com |
| 8 | GS | Mr. Dattatraya G. Patil | 022-24190720, 022-24194551, 8657906870 | deccgsvard [at] bestundertaking [dot] com |
| 9 | GN | Mr. J.L. Pawar | 022-24194515, 022-24194518, 8657906871, 9702261112 | deccgnward [at] bestundertaking [dot] com |
Transport Service Contact Details
| Sr No. | Service/Designation | Contact No. | Addres | |
|---|---|---|---|---|
| 1 | General Bus Operation Information | 1800227550 | - | - |
| 2 | Emergency & Accidents, Traffic Control Room/Bus Control Room | 022-24137937, 022-24143611, 022-24146262, Extn: 801 | - | - |
| 3 | Bus Operation Suggestion for Routes | - | transport [at] bestundertaking [dot] com | - |
| 4 | Refund of Passenger Balance, Sr. Administrative Manager (Ticket and Cash) | 022-24183360, 022-24157179 | transport [at] bestundertaking [dot] com | 1st floor, Traffic Administration Building, Wadala Depot, Mumbai 400 031 |
| 5 | Accident and Claim | 022-23087393 | transport [at] bestundertaking [dot] com | 2nd floor Mumbai Central Bus Depot, Mumbai Central, Mumbai |
| 6 | Lost Property Claims, Senior Administrative Officer (Traffic) | 022-24128596 | transport [at] bestundertaking [dot] com | 2nd floor, Traffic Administration Building, Wadala Depot, Mumbai 400 031 |
| 7 | Divisional Engineer, Planning Network | 9869401952 | deplnet [at] bestundertaking [dot] com | - |
Public Relations Department Contact Deatils
Email: probestundertaking [at] gmail [dot] com
Address: 2nd Floor, Electric House, BEST Marg, Colaba, Mumbai 400 001
| Sr No. | Name | Designation | Contact No. |
|---|---|---|---|
| 1 | Smt. Sucheta Kishor Utale | Public Relations Officer | 8454939141 |
| 2 | Shri Dattatraya Dada Dagade | Dy.Public Relations Officer | 022-22799395, 022-22799396, 9867404059 |
For Complaint
- For any complaint, you can contact at the details given below:
Sr No. Office/Service Contact No. Email Address 1 Consumer Grievance Redressal Forum 022-22799528 decgrf [at] bestundertaking [dot] com Regulatory Cell, Ground Floor, Multistoried Bldg., Electric House, BEST Marg, Colaba, Mumbai - 400 001. 2 Office of the Electricity Ombudsman (Mumbai) 022-49691092 electricityombudsmanmumbai [at] gmail [dot] com 606, 6th floor, Keshva, Bandra-Kurla Complex (BKC), Bandra (East), Mumbai - 400 051 - You can also lodge your complaint online through Complaint Portal .
- You can also contact at the details given below:
Sr No. Ward Name Contact No. Fuse Controllers Attending Off-Supply 1 A D.G. Kelkar 9987091328 2 A S.V. Khopkar 9869422019 3 A S.M. Kolekar 9773798295 4 B S.R Mistry 9372390973 5 B A.R.M Desilva 8169936147 6 B A. J.Dubey 9869423390 7 B A.J. Sane 9768178600 8 C N.H. Patil 9892168161 9 C U.S. Thorat 9819560195 10 C D.G. Kamble 9594958061 11 C S.S. Zende 9664261251 12 D R.D. Tupte 9987014428 13 D S.S. Singh 9869527433 14 D P.S. Ghorpade 9326267913 15 D M.K. Wadate 9821161643 16 E R.N. Manchekar 9820480838 17 E A.T. Rane 8104180771 18 E S.R. Adhatrao 9820480898 19 E M.B. Dhadwad 9702646542 20 GS G.L. Chavre 9702074546 21 GS R.V. Raut 9594305706 22 GS G.M. Kambale 9372959547 23 GS P.K. Kadam 9819968024 24 GN S.R. Gawade 9869272081 26 GN C.K. Tipri 8652861841 27 GN B.M. Pabale 9987793644 28 GN S.S. Kankekar 9869303175 29 GN P.K. Shetty 9819198789 30 GN A.W. Nagargoje 9867238534 31 GN C.B. Agraokar 9029713224 32 FS M.G. Ghogale 9594991393 33 FS D.S. Lohar 9172145050 34 FS N.S. Thorat 9029325570 35 FS V.V. Walkunde 9892491298 36 FN S.D. Jalgoankar 8149756076 37 FN S.S. Kaikani 9930975050 38 FN S.T. Bhalekar 9869003715 39 FN S.V. Narvekar 9967468686 40 FN S.P. Sadadekar 9082078397 41 FN P.S. Bhawari 9819657950 42 FN S.S. Choudhari 8108308888 43 FN B.S. Sonawane 7506800729 Technical Officers Attending Billing Working Hours: Mon-Fri 9am-5pm 44 A Mrs. Nanda Shegokar 7021275603 45 A Mrs. Rupali Bagwe 9987264166 46 A Mrs. Vidya Wagh 8850093961 47 B A.M.Ayub 9967416127 48 B P.R. Patil 9867095643 49 C A.D. Surywanshi 7021728584 50 C Mrs. S.S. Mainkar 9152985561 51 C M.A.Waghmode 8450957417 52 C B.L.Wandre 8652518927 53 D R R Nagpure 9969878968 54 D V R Giribuwa 9768545757 55 E P.V. Mydeo 9987793646 56 GS Y.N. Mayekar 7208971165 57 GN Nilesh S. Sarmalkar 8657906871 58 GN Tufail Ahmed 9769695496 59 FS V. V. Jadhav 9220567921 60 FS K. P. Khadke 9967304372 61 FS Deepa H. Jadhav 9594071409 62 FS P.G. Deogirikar 8928456970 63 FN S.P. Karkare 9819128068
Disaster Management Contact Details
Internal Complaint Committee Contact Details
Supply Related Complaints
| Sr No. | Ward | Control | Contact No. | Address |
|---|---|---|---|---|
| Fuse Control | ||||
| No supply complaint (Fuse blown, LT off supply) | ||||
| 1 | A | Colaba | 022-22156748, 022-22156749, 022-22184242 | - |
| 2 | B | Masjid | 022-23474242, 022-23454297 | - |
| 3 | C | Pathakwadi | 022-22084242, 022-22066351, 022-22084243 | - |
| 4 | D | Tardeo | 022-23094242, 022-23099686, 022-23018169 | - |
| Burnt meter, shock, fire, building collapse, water falling on service position, voltage fluctuation etc. | ||||
| 5 | E, F/S | Supari Baug | 022-24114242, 022-24161217, 022-24117734 | - |
| 6 | F/N | Dadar | 022-24124242, 022-24123162, 022-24124993 | - |
| 7 | G/S | Worli | 022-24954242, 022-24953363 | - |
| 8 | G/N | Mahim | 022-24444242, 022-24161634, 022-24314242 | - |
| Fault Control | ||||
| Supply is not available to the service, partial area off supply | ||||
| 9 | A, B, C, D | Pathakwadi | 022-22066661, 022-22066611, 022-22087234 | Gr. Flr., Vidyut Bldg., Pathakwadi, Nr. G.T. Hospital, Mumbai - 02 |
| 10 | E, F/S, F/N | Dadar | 022-24146683, 022-24146987, 022-24146611 | Gr. Flr., Transportation Engg. Bldg., Tilak Rd., Dadar - 14 |
| 11 | G/S | Worli | 022-24117753, 022-24117754, 022-24186611 | Gate no. 5, 2nd floor, Beside supervisory control, Dadar |
| 12 | G/N | Mahim | 022-24326611, 022-24326612, 022-24326613 | Mahim Receiving, Gokhale Road North, Dadar, Nr. Pole no. GRN-74 |
| System Control | ||||
| Area off supply / HV consumer off supply | ||||
| 13 | A, B, C, D | System Control (South Zone) | 022-22085888, 022-22082875, 022-22067893 | 2nd Flr., Vidyut Bldg., Pathakwadi, Nr. G.T. Hospital, Mumbai - 02 |
| 14 | E, F/S | Zonal Control Centre (North Zone) | 022-24975888, 022-24962155, 022-24962133 | Ambika Mill Compound, Rakhangi Chowk, Tulsi Pipe Rd., Above DBA RSS |
| 15 | F/N, G/S, G/N | Supervisory Control (North East / North West Zone) | 022-24145888, 022-24144897, 022-24131385 | 2nd Flr., Gate no. 5, Transportation Engg. Bldg., Tilak Rd., Dadar - 14 |
Officers Contact Details
| Sr No. | Designation/Department | Contact No. | |
|---|---|---|---|
| 1 | Asst. General Manager | - | agmes [at] bestundertaking [dot] com |
| 2 | Asst. General Manager (TE) | - | asrao [at] bestundertaking [dot] org |
| 3 | Assistant General Manager (Legal Department) | - | agml [at] bestundertaking [dot] com |
| Officer Of Electric Supply Branch | |||
| 4 | Chief Engineer Regulatory | 022-22799565 | cerc [at] bestundertaking [dot] com |
| 5 | Chief Engineer Maintenance & Works | 022-22799502 | cem [at] bestundertaking [dot] com |
| 6 | Chief Engineer Planning | 022-22799581 | cepl [at] bestundertaking [dot] com |
| 7 | Chief Engineer Customer Care | 022-22799566, 022-22799405 | cecc [at] bestundertaking [dot] com |
| 8 | Deputy Chief Engineer (Distribution North) | 022-24194503 | dcedn [at] bestundertaking [dot] com |
| 9 | Deputy Chief Engineer (Distribution South) | 7208972481 | dceds [at] bestundertaking [dot] com |
| 10 | Deputy Chief Engineer (Works) | 8097584818 | dcew [at] bestundertaking [dot] com |
| 11 | Deputy Chief Engineer (Customer Care South) | 022-24194503 | dcedn [at] bestundertaking [dot] com |
| 12 | Deputy Chief Engineer (Customer Care North) | 022-24101532 | dceccne [at] bestundertaking [dot] com |
| 13 | Deputy Chief Engineer (Review) | 022-22799732 | dcerc1 [at] bestundertaking [dot] com |
| 14 | Deputy Chief Engineer (Power)/(Regulatory) | 022-22799530 | dcemerc [at] bestundertaking [dot] com |
| 15 | Deputy Chief Engineer (Street Lighting) | 7208940674 | dcesl [at] bestundertaking [dot] com |
| 16 | Divisional Engineer Project | 7208975906 | depro [at] bestundertaking [dot] com |
| 17 | Divisional Engineer Telecommunication & Electronics | 7208940616 | dete [at] bestundertaking [dot] com |
| 18 | Divisional Engineer Vigilance (North) | 7208940654 | devignorth [at] bestundertaking [dot] com |
| 19 | Divisional Engineer Vigilance (South) | - | devigsouth [at] bestundertaking [dot] com |
| Transport Branch | |||
| 20 | Chief Manager (Traffic) | 8104039700 | dycmtrplng [at] bestundertaking [dot] com |
| 21 | Chief Manager (Operation) | - | aslad [at] bestundertaking [dot] org |
| 22 | Chief Manager (Works) | - | rnbandi [at] bestundertaking [dot] org |
| 23 | Depot Manager-Worli & Overall In Charge Of South & East Zone | 8850075986 | dycmtrsouth [at] bestundertaking [dot] com |
| 24 | Depot Manager-Oshiwara & Overall In Charge Of (North & West Zone) | 9326879208 | dycmtrwest [at] bestundertaking [dot] com |
| Various Department | |||
| 26 | Deputy Chief Security Officer | 022-22799351, Extn: 351 | csvo [at] bestundertaking [dot] com |
| 27 | Dy.M(A)-1 Overall Incharge Of The Internal Audit Dept. | 022-22799370 | agmaudit [at] bestundertaking [dot] com |
| 28 | Chief Engineer, Civil Engineering | 9869485111 | cecivil [at] bestundertaking [dot] com |
| 29 | Personnel Manager | 7045947367 | personneldept [at] bestundertaking [dot] com |
PIO/Appellate Authority Contact Details
Electric Supply Branch
| Sr No. | Department | Designation | Contact No. | Address | |
|---|---|---|---|---|---|
| Public Information Officers | |||||
| 1 | Ames'S Office (Establishment Matter Of Electric Supply Branch) | Senior Administrative Officer (Electric Supply) | 022-22799558, Extn: 558 | ames [at] bestundertaking [dot] com | 6th Flr., Multistoried Bldg., Accommodation Road, Mumbai - 400001 |
| 2 | Vigilance (South) | Senior Administrative Officer, Vigilance (ES) South | 022-22799731 | devigsouth [at] bestundertaking [dot] com | 3rd Flr., Multi-Storied Building, Colaba Depot, Mumbai - 400005 |
| 3 | Vigilance (North) | Administrative Officer, Vigilance (ES) North | 022-24172725, 7208940654 | devignorth [at] bestundertaking [dot] com | 4th Flr., New Ancillary Building, Wadala Bus Depot, Opp. Dr. Ambedkar College, Wadala, Mumbai - 400031 |
| 4 | Planning Network | Assist. Administrative Officer Planning Network | 8097584800 | aaopl [at] bestundertaking [dot] com | Plot No.149/150, 4th Flr., Backbay Veej Bhavan, Gen. J. Bhosale Marg, Nariman Point, Mumbai - 400021 |
| 5 | Planning (Materials) | Superintendent Engineer (Planning Materials) | 022-22811254 | deplm [at] bestundertaking [dot] com | Plot No.149/150, 3rd Flr., Backbay Veej Bhavan, Nariman Point, Mumbai - 400021 |
| 6 | Materials Testing & Standards | Assist. Administrative Officer (MTS) | 8097584822 | demts [at] bestundertaking [dot] com | 1st Flr., Bijlee Bhavan, Kussara Bunder Road, Mazgaon, Mumbai - 400010 |
| 7 | Customer Care ('A' Ward) | Assist. Administrative Officer (P), Customer Care ‘A’ Ward | 022-22799514 | deccaward [at] bestundertaking [dot] com | Electric House, 1st Flr., Shahid Bhagat Singh Marg, Colaba, Mumbai - 400001 |
| 8 | Customer Care ('B' Ward) | Assist. Administrative Officer, Customer Care ‘B’ Ward | 022-22799598 | igrcccbward [at] bestundertaking [dot] com | Ground Flr., BEST Bhavan, BEST Marg, Mumbai - 400001 |
| 9 | Customer Care ('C' Ward) | Assist. Administrative Officer, Customer Care ‘C’ Ward | 9833776912 | decccward [at] bestundertaking [dot] com | Vidyut Building, 3rd Flr., Opp. G.T. Hospital, Pathakwadi, Mumbai - 400002 |
| 10 | Customer Care ('D' Ward) | Assist. Administrative Officer, Customer Care ‘D’ Ward | 7304456162 | deccdward [at] bestundertaking [dot] com | Tardeo Bus Station, 2nd Flr., Near Navjeevan Society, R.S. Nimkar Marg, Mumbai - 400008 |
| 11 | Customer Care ('E' Ward) | Assist. Administrative Officer, Customer Care ‘E’ Ward | 8657906866 | decceward [at] bestundertaking [dot] com | Printing Press Building, 2nd Flr., Morland Road, Mumbai Central Depot, Mumbai - 400008 |
| 12 | Customer Care ('F/S' Ward) | Assist. Administrative Officer (P), Customer Care ‘F/S’ Ward | 022-24127599, Extn: 715, 7208971168 | deccfsward [at] bestundertaking [dot] com | New Ancillary Bldg., 3rd Flr., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 13 | Customer Care ('F/N' Ward) | Assist. Administrative Officer (P), Customer Care ‘F/N’ Ward | 8657906869 | deccfnward [at] bestundertaking [dot] com | New Ancillary Bldg., 6th Flr., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 14 | Customer Care ('G/S' Ward) | Administrative Officer, Customer Care ‘G/S’ Ward | 022-24190728, 7208971165 | deccfnward [at] bestundertaking [dot] com | 4th Flr., New Ancillary Bldg., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 15 | Customer Care ('G/N' Ward | Assist. Administrative Officer, Customer Care ‘G/N’ Ward | 022-24146262 Ext. 530 | igrcccgnward [at] bestundertaking [dot] com | Transportation Engineering Bldg., 2nd Flr., Tilak Road, Khodadad Circle, Dadar, Mumbai - 400014 |
| 16 | Customer Care (Simha) | Assist. Administrative Officer, Customer Care (SIMHA) | 022-24190710 | deccsimha [at] bestundertaking [dot] com | New Ancillary Bldg., 5th Flr., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 17 | High Value Consumers | Divisional Engineer (High Value Consumers) | 7304456095 | deea [at] bestundertaking [dot] com | Tardeo Bus Station, 4th Flr., R.S. Nimkar Marg, Mumbai - 400008 |
| 18 | Computer Applications | Divisional Engineer (Planning Materials) | 7208970731 | deplm [at] bestundertaking [dot] com | Plot No.149/150, 3rd Flr., Backbay Veej Bhavan, Nariman Point, Mumbai - 400021 |
| 19 | Power Management | Divisional Engineer (Power Management) | 022-22828365, 022-22799555 | depower [at] bestundertaking [dot] com | BEST Multi Storied Annexe Bldg., 1st Flr., Accommodation Road, Colaba, Mumbai - 400001 |
| 20 | Project | Assistant Engineer (Project-1) | 7208975906 | depro [at] bestundertaking [dot] com | 2nd Flr., Backbay Veej Bhavan, Nariman Point, Mumbai - 400021 |
| 21 | Construction | Supervisor (Construction) | 7208940829 | - | Sewree Receiving Station, 2nd Flr., Annexe Bldg., Sewree, Mumbai - 400015 |
| 22 | Training & Industrial Engineering | Assistant Engineer, Training & Industrial Engineering Dept. | 7208833173 | detie [at] bestundertaking [dot] com | Club Road Bldg., 3rd Flr., Maratha Mandir Marg, Mumbai Central, Mumbai - 400008 |
| 23 | Meters | Assist. Administrative Officer (Meters) | 022-24186353, 022-24164951, 022-24146262, Extn: 571 | smagte [at] bestundertaking [dot] com | Technical Training Centre Bldg., 2nd Flr., Wadala Bus Depot, Mumbai - 400031 |
| 24 | Consumer Advisory & Servicesservices | Superintendent (CAS) | 8097584890 | scas [at] bestundertaking [dot] com | Vidyut Bldg., 1st Flr., Pathakwadi Lane, Opp. G.T. Hospital, Mumbai - 400002 |
| 25 | Consumers Grievances Redressal Forum | Senior Administrative Officer (CGRF) | 022-22799528, 022-22799535 | decgrf [at] bestundertaking [dot] com | Multi Storied Annexe Bldg., Ground Flr., Accommodation Road, Colaba, Mumbai - 400001 |
| 26 | Regulatory Cell | Dy. Chief Engineer (Regulatory) | 022-22853483, 022-22799530 | dcemerc [at] bestundertaking [dot] com | BEST Multi Storied Annexe Bldg., Ground Flr., Accommodation Road, Colaba, Mumbai - 400001 |
| 27 | Street Lighting Construction | Administrative Officer, DCESL’s Establishment | 7208940678 | - | Sewree Receiving Station, Annexe Bldg., 1st Flr., Sewree, Mumbai - 400015 |
| 28 | Street Lighting Maintenance | Assist. Administrative Officer, Street Lighting (M) | 8097584832, 8369822467 | deslm [at] bestundertaking [dot] com | Bijlee Bhavan, 1st Flr., Kussara Bunder Road, Mazgaon, Mumbai - 400010 |
| 29 | Tele Communication & Electronics | Divisional Engineer (T & E) | 022-23090036 | dete [at] bestundertaking [dot] com | Tardeo Bus Station, 5th Flr., R.S. Nimkar Marg, Mumbai - 400008 |
| 30 | Operation & Maintenance (South) | Assist. Administrative Officer (O&M South) | 022-22154428 | - | 2nd Flr., Colaba Offshore Bldg., Colaba, Mumbai - 400005 |
| 31 | Operations & Maintenance (Central South) | Assist. Administrative Officer (O&M CS) | 7208972488 | aaomcs [at] bestundertaking [dot] com | Vidyut Bldg., 4th Flr., Pathakwadi Lane, Mumbai - 400002 |
| 32 | Operation & Maintenance (North West) | Divisional Engineer (O&M NW) | 7208940971 | demnw [at] bestundertaking [dot] com | 2nd Flr., Dadar Workshop, Dadar, Mumbai - 400014 |
| 33 | Operations & Maintenance (North East) | Assist. Administrative Officer (O&M NE) | 8097585083 | aaomne [at] bestundertaking [dot] com | 2nd Flr., Traffic Bldg., Anik Depot, Mumbai - 400022 |
| 34 | Operations & Maintenance (Central North) | Assist. Administrative Officer (O&M CN) | 7304456157 | demcn [at] bestundertaking [dot] com | Pit Shed Bldg., 1st Flr., Wadala Bus Depot, Mumbai - 400031 |
| 35 | Erection (South) | Assist. Administrative Officer, Erection (South) | 7208972472 | aaoes [at] bestundertaking [dot] com | 2nd Flr., Bijlee Bhavan, Mazgaon, Mumbai - 400010 |
| 36 | Erection (North) | Assist. Administrative Officer, Erection (North) | 7208973140 | aaoen [at] bestundertaking [dot] com | 2nd Flr., Bijlee Bhavan, Mazgaon, Mumbai - 400010 |
| 38 | Electric Works | Superintendent (Electric Works) | 022-24190801 | sew [at] bestundertaking [dot] com | Ground Flr., TTC Bldg., Wadala Bus Depot, Mumbai - 400031 |
| 39 | Power Purchase | Divisional Engineer (Power Purchase) | 022-22799733, 022-22799595 | derc [at] bestundertaking [dot] com | Power Purchase Division, BEST Multi Storied Annexe Bldg., 1st Flr., Accommodation Road, Colaba, Mumbai - 400001 |
| 40 | System Protection | Superintendent (System Protection) | 022-24186353, 022-24164951, 022-24146262, Extn: 571 | desp [at] bestundertaking [dot] com | Technical Training Centre Bldg., 2nd Flr., Near Wadala Bus Depot, Opp. Dr. Ambedkar College, Tilak Road Extn., Mumbai - 400031 |
| 41 | Review Committee | Superintendent Review Committee | 022-22799732 | - | 7th Flr., New Ancillary Bldg., Accommodation Marg, Colaba, Mumbai - 400001 |
| 43 | Demand Side Management (Dsm Cell) | Assistant Engineer (DSM Cell) | 022-22799537, 022-22799539 | dcedsm [at] bestundertaking [dot] com | Ground Flr., Multistoried Annexe Bldg., BEST Colaba Depot, Accommodation Road, Mumbai - 400001 |
| Appellate Authority | |||||
| 44 | Ames'S Office (Establishment Matter Of Electric Supply Branch) | Assistant Administrative Manager (Electric Supply) | 022-22799558, Extn: 558 | ames [at] bestundertaking [dot] com | 6th Flr., Multistoried Bldg., Accommodation Road, Mumbai - 400001 |
| 45 | Vigilance (South) | Superintendent Engineer, Vigilance (ES) South | 022-22799576 | devigsouth [at] bestundertaking [dot] com | 3rd Flr., Multi-Storied Building, Colaba Depot, Mumbai - 400005 |
| 46 | Vigilance (North) | Superintendent Engineer, Vigilance (ES) North | 022-24172725, 7208940654 | devignorth [at] bestundertaking [dot] com | 4th Flr., New Ancillary Building, Wadala Bus Depot, Opp. Dr. Ambedkar College, Wadala, Mumbai - 400031 |
| 47 | Planning Network | Superintendent Engineer, Planning Network | 8097584800 | splnw [at] bestundertaking [dot] com | Plot No.149/150, 4th Flr., Backbay Veej Bhavan, Nariman Point, Mumbai - 400021 |
| 48 | Planning (Materials) | Divisional Engineer (Planning Materials) | 022-22811254 | deplm [at] bestundertaking [dot] com | Plot No.149/150, 3rd Flr., Backbay Veej Bhavan, Nariman Point, Mumbai - 400021 |
| 49 | Materials Testing & Standards | Assistant Engineer (MTS) | 8097584826 | demts [at] bestundertaking [dot] com | 1st Flr., Bijlee Bhavan, Kussara Bunder Road, Mazgaon, Mumbai - 400010 |
| 50 | Customer Care ('A' Ward) | Superintendent Engineer, Customer Care ‘A’ Ward | 022-22799406, Extn: 406 | deccaward [at] bestundertaking [dot] com | Electric House, 1st Flr., Shahid Bhagat Singh Marg, Colaba, Mumbai - 400001 |
| 51 | Customer Care ('B' Ward) | Superintendent Engineer, Customer Care ‘B’ Ward | 022-22799517 | deccbward [at] bestundertaking [dot] com | Ground Flr., BEST Bhavan, BEST Marg, Mumbai - 400001 |
| 52 | Customer Care ('C' Ward) | Superintendent Engineer, Customer Care ‘C’ Ward | 9029379074 | decccward [at] bestundertaking [dot] com | Vidyut Building, 3rd Flr., Opp. G.T. Hospital, Pathakwadi, Mumbai - 400002 |
| 53 | Customer Care ('D' Ward) | Superintendent Engineer, Customer Care ‘D’ Ward | 7208836091 | deccdward [at] bestundertaking [dot] com | Tardeo Bus Station, 3rd Flr., R.S. Nimkar Marg, Mumbai - 400008 |
| 54 | Customer Care ('E' Ward) | Divisional Engineer, Customer Care ‘E’ Ward | 8657906866 | decceward [at] bestundertaking [dot] com | Printing Press Building, 2nd Flr., Morland Road, Mumbai Central Depot, Mumbai - 400008 |
| 55 | Customer Care ('F/S' Ward) | Superintendent Engineer, Customer Care ‘F/S’ Ward | 7208971168 | deccfsward [at] bestundertaking [dot] com | New Ancillary Bldg., 3rd Flr., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 56 | Customer Care ('F/N' Ward) | Superintendent Engineer, Customer Care ‘F/N’ Ward | 8657906869 | sccfn [at] bestundertaking [dot] com | New Ancillary Bldg., 6th Flr., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 57 | Customer Care ('G/S' Ward) | Superintendent Engineer, Customer Care ‘G/S’ Ward | 022-24190551, 7208971165 | deccfnward [at] bestundertaking [dot] com | 4th Flr., New Ancillary Bldg., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 58 | Customer Care ('G/N' Ward) | Superintendent Engineer, Customer Care ‘G/N’ Ward | 022-24146262, Extn: 544 | supdtccgn [at] bestundertaking [dot] com | Transportation Engineering Bldg., 2nd Flr., Tilak Road, Khodadad Circle, Dadar, Mumbai - 400014 |
| 59 | Customer Care (Simha) | Superintendent Engineer, Customer Care (SIMHA) | 022-24190647 | deccsimha [at] bestundertaking [dot] com | New Ancillary Bldg., 5th Flr., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 60 | High Value Consumers | Dy. Chief Engineer, Customer Care South | 022-22799503, 022-22841675 | dceccs [at] bestundertaking [dot] com | Electric House, 2nd Flr., Shahid Bhagat Singh Marg, Colaba, Mumbai - 400001 |
| 61 | Computer Applications | Dy. Chief Engineer (Review Committee) | - | dcerc [at] bestundertaking [dot] com | Electric House, 7th Flr., Multistoried Bldg., Accommodation Road, Mumbai - 400001 |
| 62 | Power Management | Dy. Chief Engineer (Regulatory) | 022-22853483, 022-22799530 | dcemerc [at] bestundertaking [dot] com | BEST Multi Storied Annexe Bldg., Ground Flr., Accommodation Road, Colaba, Mumbai - 400001 |
| 63 | Project | Divisional Engineer (Project) | 7208975906 | depro [at] bestundertaking [dot] com | 2nd Flr., Backbay Veej Bhavan, Nariman Point, Mumbai - 400021 |
| 64 | Construction | Superintendent (Construction) | 7208940826 | vschavan91171 [at] gmail [dot] com | Sewree Receiving Station, 2nd Flr., Annexe Bldg., Sewree, Mumbai - 400015 |
| 65 | Training & Industrial Engineering | Superintendent Engineer, Training & Industrial Engineering Dept. | 7208833173 | detie [at] bestundertaking [dot] com | Club Road Bldg., 3rd Flr., Maratha Mandir Marg, Mumbai Central, Mumbai - 400008 |
| 66 | Meters | Assistant Engineer (Meters) | 022-24101532, 022-24194200, Extn: 681 | aemeter2 [at] bestundertaking [dot] com | New Ancillary Bldg., 5th Flr., Tilak Road Extn., Wadala Depot, Mumbai - 400031 |
| 67 | Consumer Advisory & Servicesservices | Dy. Chief Engineer (Distribution South) | 7208972481 | dceds [at] bestundertaking [dot] com | Vidyut Bldg., 4th Flr., Pathakwadi Lane, Mumbai - 400002 |
| 68 | Consumers Grievances Redressal Forum | Secretary (CGRF) | 022-22799528, 022-22799535 | decgrf [at] bestundertaking [dot] com , secretarycgrf [at] bestundertaking [dot] com | Multi Storied Annexe Bldg., Ground Flr., Accommodation Road, Colaba, Mumbai - 400001 |
| 69 | Regulatory Cell | Chief Engineer (Regulatory) | 022-22040081, 022-22799565 | cer [at] bestundertaking [dot] com | BEST Multi Storied Annexe Bldg., 1st Flr., Accommodation Road, Colaba, Mumbai - 400001 |
| 70 | Street Lighting Construction | Superintendent, Street Lighting (Construction) | 7208940678 | - | Sewree Receiving Station, Annexe Bldg., 1st Flr., Sewree, Mumbai - 400015 |
| 71 | Street Lighting Maintenance | Assistant Engineer, Street Lighting (M) | 8097584832 (O), 7045522898 | deslm [at] bestundertaking [dot] com | Bijlee Bhavan, 1st Flr., Kussara Bunder Road, Mazgaon, Mumbai - 400010 |
| 72 | Tele Communication & Electronics | Dy. Chief Engineer, Street Lighting | 022-24116023 | - | Sewree Receiving Station, Annexe Bldg., 1st Flr., Sewree, Mumbai - 400015 |
| 73 | Operation & Maintenance (South) | Divisional Engineer (O&M South) | 022-22154428, 022-22799504 | dems [at] bestundertaking [dot] com | 2nd Flr., Colaba Offshore Bldg., Colaba, Mumbai - 400005 |
| 74 | Operations & Maintenance (Central South) | Superintendent Engineer (MCS) | 7208972488 | smcs1 [at] bestundertaking [dot] com | Vidyut Bldg., 4th Flr., Pathakwadi Lane, Mumbai - 400002 |
| 75 | Operation & Maintenance (North West) | Chief Engineer (Maintenance & Works) | 022-22799504 | cem [at] bestundertaking [dot] com | 6th Flr., Multistoried Bldg., Accommodation Road, Colaba, Mumbai - 400001 |
| 76 | Operations & Maintenance (North East) | Superintendent (O&M NE) | 8097585096 | supdtmne2 [at] bestundertaking [dot] com | 2nd Flr., Traffic Bldg., Anik Depot, Mumbai - 400022 |
| 77 | Operations & Maintenance (Central North) | Superintendent Engineer, O&M (CN) | 7304456157 | smcn2 [at] bestundertaking [dot] com | Pit Shed Bldg., 1st Flr., Wadala Bus Depot, Mumbai - 400031 |
| 78 | Erection (South) | Assistant Engineer, Erection (South) | 7208972472 | aees2 [at] bestundertaking [dot] com | 2nd Flr., Bijlee Bhavan, Mazgaon, Mumbai - 400010 |
| 79 | Erection (North) | Superintendent, Erection (North) | 7208972484 | sen [at] bestundertaking [dot] com | 2nd Flr., Bijlee Bhavan, Mazgaon, Mumbai - 400010 |
| 80 | Electric Works | Chief Engineer (Civil) | 022-22799461 | cecivil [at] bestundertaking [dot] com | 1st Flr., Electric House, BEST Marg, Colaba, Mumbai - 400001 |
| 81 | Power Purchase | Dy. Chief Engineer (Regulatory) | 022-22799530, 022-22799539 | derc [at] bestundertaking [dot] com | BEST Multi Storied Annexe Bldg., Ground Flr., Accommodation Road, Colaba, Mumbai - 400001 |
| 82 | System Protection | Deputy Chief Engineer, Distribution (North) | 022-24194503 | dcedn [at] bestundertaking [dot] com | Workshop Building, 2nd Flr., Tilak Road, Khodadad Circle, Dadar, Mumbai - 400014 |
| 83 | Review Committee | Deputy Chief Engineer, Review Committee | 022-22799762 | dcerc [at] bestundertaking [dot] com | 7th Flr., New Ancillary Bldg., Accommodation Marg, Colaba, Mumbai - 400001 |
| 84 | Demand Side Management ( Dsm Cell) | Dy. Chief Engineer (Regulatory) | 022-22799530, 022-22799539 | dcemerc [at] bestundertaking [dot] com , dcedsm [at] bestundertaking [dot] com | Ground Flr., Multistoried Annexe Bldg., BEST Colaba Depot, Accommodation Road, Mumbai - 400001 |
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