IVRS Menu
- Press 1: To book a new order
- Press 1: To buy foreign currency or a Forex Card
- Press 2: To sell foreign currency
- Press 3: To reload or unload your Forex Card
- Press 4: To send an international money transfer
- Press 5: To buy travel insurance
- Press 2: To get assistance with an existing order
Email
- care [at] bookmyforex [dot] com (For Customer Care)
- hello [at] Bookmyforex [dot] com (For General Support)
Important Links
Refund And Cancellation
- For any query/complaint, you can contact the customer support team.
- Order can be cancelled before processing charges may apply depending on the order condition.
- Refund will be initiated within 7-21 days in original payment method.
- For more information, please read .
For Complaint
Level 1:
- For any query/complaint, you can contact at the details given below:
Timing: Mon-Fri, 9:30-8pm, Sat, 9:30am-8pm
| Sr.No. |
Service |
Contact No. |
Email |
| 1 |
For general query/complaint related to order |
9212219191 |
care [at] bookmyforex [dot] com |
| 2 |
For disputes/complaints related to BMF-YBL Prepaid Forex Card |
8045651100 |
bmfyblcard [at] bookmyforex [dot] com |
Level 2:
- If your query is still not resolved and you are not satisfied, then you can lodge your complaint online through:
Registered Office
BookMyForex Private Limited
P-701 to P-705, 7th Floor, Tower C,
JMD Megapolis, Sohna Road, Sector-48,
Gurugram, Haryana - 122018
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