Aditya Birla Capital Life Insurance Toll Free No. 1800 270 7000

Toll free Number(s): 
  • 1800 270 7000 (Mon-Sat 9am to 9pm)
All India Number(s): 
  • +91 022 67239100
  • +91 22 66917777(Between 9 am to 9 pm, All 7 Days)

E-Mail

  • customerservice [at] birlasunlife [dot] com (For Individuals)
  • care.lifeinsurance@adityabirlacapit

Branch Offices

Search Branch Offices Nearby -Branch Locator

Outside India Customer Care

Phone Number:+91 22 66917777 (Between 9 am to 9 pm, All 7 Days)

Registered Office Address

One India Bulls Center, Tower I,
16th Floor, Jupiter Mill Compound,
841, Senapati Bapat Marg Elphinstone Road
Mumbai 400013, Maharashtra

Address for Complaints / Grievances

G Corp Tech Park, 5th & 6th Floor,
Kasar Wadavali, Ghodbunder Road,
Thane West – 400601 

Zonal Office Address

15th Floor, at R-Tech Park,
Off Western Express Highway,
Goregaon (East), Mumbai – 400063 ​

Complaint Register Process

Step 1

  • First Register Your Complaint -Click Here within 10 days you will receive respone

Step 2

  • If your complaint not solve after registered complaint within 10 days, you can report to grievance redressal officer .
  • Enter your token that was sent to your email id .

Step 3

Step 4

  • If you are still dissatisfied with the resolution you receive, please write to our Grievance Redressal Committee . You Will reponse within 10 days from the date of receiving your communication. 

List of Ombudsmam Officers

CONTACT DETAILS JURISDICTION
AHMEDABAD
Office of the Insurance Ombudsman,
2nd floor, Ambica House,
Near C.U. Shah College,
5, Navyug Colony, Ashram Road,
Ahmedabad – 380 014
Tel.:- 079-27546150/139
Fax:- 079-27546142
Email:- bimalokpal [dot] ahmedabad [at] gbic [dot] co [dot] in
State of Gujarat and Union Territories of Dadra & Nagar Haveli and Daman and Diu.

BENGALURU

Office of the Insurance Ombudsman,
Jeevan Soudha Building,
PID No.57-27-N-19, 
Ground Floor, 19/19, 24th Main Road,

JP Nagar, 1st Phase,
Bengaluru-560 078.
Tel.:- 080-26652048 / 26652049
Email:- bimalokpal [dot] bengaluru [at] gbic [dot] co [dot] in
Karnataka.
BHOPAL
Office of the Insurance Ombudsman,
Janak Vihar Complex,
2nd Floor, 6, Malviya Nagar, 
Opp.Airtel Office, 
Near New Market,
Bhopal – 462 033.
Tel.:- 0755-2769200/201/202
Fax:- 0755-2769203
Email:- bimalokpalbhopal [at] gbic [dot] co [dot] in
States of Madhya Pradesh and Chattisgarh.
BHUBANESHWAR
Office of the Insurance Ombudsman,
62, Forest park,
Bhubneshwar – 751 009.
Tel.:- 0674-2596461 / 2596455
Fax:- 0674-2596429
Email:- bimalokpal [dot] bhubaneswar [at] gbic [dot] co [dot] in
State of Orissa.
CHANDIGARH
Office of the Insurance Ombudsman,
S.C.O. No. 101, 102 & 103, 2nd
Floor,
Batra Building, Sector 17 – D,
Chandigarh – 160 017.
Tel.:- 0172-2706196/5861 / 2706468
Fax:- 0172-2708274
Email:- bimalokpal [dot] chandigarh [at] gbic [dot] co [dot] in
States of Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir and Union territory of Chandigarh.
CHENNAI
Office of the Insurance Ombudsman,
Fatima Akhtar Court,
4th Floor, 453 (old 312), Anna Salai,
Teynampet,
CHENNAI – 600 018.
Tel.:- 044-24333668 / 24335284
Fax:- 044-24333664
Email:- bimalokpal [dot] chennai [at] gbic [dot] co [dot] in
State of Tamil Nadu and Union Territories - Pondicherry Town and Karaikal (which are part of Union Territory of Pondicherry).
DELHI
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
Tel.:- 011-23239611/7539/7532
Fax:- 011-23230858
Email:- bimalokpal [dot] delhi [at] gbic [dot] co [dot] in
State of Delhi
ERNAKULAM
Office of the Insurance Ombudsman,
2nd floor, Pulinat Building,
Opp. Cochin Shipyard, M.G. Road,
Ernakulum - 682 015.
Tel.:- 0484-2358759/2359338
Fax:- 0484-2359336
Email:- bimalokpal [dot] ernakulum [at] gbic [dot] co [dot] in
Kerala, Lakshadweep, Mahe-a part of Pondicherry
GUWAHATI
Office of the Insurance Ombudsman,
'Jeevan Nivesh’, 5th Floor,
Nr. Panbazar over bridge, S.S. Road,
Guwahati – 781001(ASSAM).
Tel.:- 0361- 2132204 / 2132205
Fax:- 0361-2732937
Email:- bimalokpal [dot] guwahati [at] gbic [dot] co [dot] in
States of Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.
HYDERABAD
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court"
Lane Opp. Saleem Function Palace,
A. C. Guards, Lakdi-Ka-Pool,
Hyderabad - 500 004.
Tel.:- 040-65504123/23312122
Fax:- 040-23376599
Email:- bimalokpal [dot] hyderabad [at] gbic [dot] co [dot] in
States of Andhra Pradesh, Telangana and Union Territory of Yanam - a part of the Union Territory 
of Pondicherry.

JAIPUR

Office of the Insurance Ombudsman,
Jeevan Nidhi-II Bldg., Ground Floor, Bhawani Singh Marg,Jaipur - 302005.
Tel.:- 0141-2740363
Email:- bimalokpal [dot] jaipur [at] gbic [dot] co [dot] in

State of Rajasthan.
KOLKATA
Office of the Insurance Ombudsman,
Hindustan Building Annexe, 
4th floor, 4, CR Avenue,
Kolkata - 700 072.
Tel.:- 033-22124339 / 22124340
Fax:- 033-22124341
Email:- bimalokpal [dot] kolkata [at] gbic [dot] co [dot] in
States of West Bengal, Bihar, Sikkim and Union Territories of Andaman and Nicobar Islands.
LUCKNOW
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan,
Phase-II, Nawal Kishore Road,
Hazratganj,
Lucknow-226 001.
Tel.:- 0522-2231330 / 2231331
Fax:- 0522-2231310.
Email:- bimalokpal [dot] lucknow [at] gbic [dot] co [dot] in

District of Uttar Pradesh:  Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varansi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sulanpur, Maharajganj, Santkabirnagar, Azamgarh, Kaushinagar, Gorkhpur, Deoria, Mau, Chandauli, Ballia, Sidharathnagar.

MUMBAI
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.
Tel.:- 022-26106928/360/889
Fax:- 022-26106052
Email:- bimalokpal [dot] mumbai [at] gbic [dot] co [dot] in
States of Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.
NOIDA
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace,
4th Floor, Main Road,
Naya Bans, Sector-15,
Gautam Budh Nagar, Noida
Email:- bimalokpal [dot] noida [at] gbic [dot] co [dot] in

States of Uttaranchal and the following Districts of Uttar Pradesh:. Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozabad, Gautam Budh Nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.

PATNA
Office of the Insurance Ombudsman,
1st Floor, Kalpana Arcade Building,
Bazar Samiti Road,
Bahadurpur,
Patna - 800 006.
Email:- bimalokpal [dot] patna [at] gbic [dot] co [dot] in
States of Bihar and Jharkhand.
PUNE
Office of the Insurance Ombudsman,
Jeevan Darshan Building, 3rd Floor,
CTS Nos. 195 to 198,
NC Kelkar Road, Narayan Peth, 
Pune - 411 030
Tel: 020 -32341320
Email:- bimalokpal [dot] pune [at] gbic [dot] co [dot] in

States of Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region.



Office Of The Governing Body Of Insurance Council
The Secretary, 
Address: GOVERNING BODY OF INSURANCE COUNCIL, 
3rd Floor, Jeevan Seva Annexe, 
S. V. Road, Santacruz (W),
Mumbai - 400 054.
Tel: 022 - 26106889 / 671 / 980
Fax: 022 - 26106949
E-mail: inscoun [at] gbic [dot] co [dot] in

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