Aditya Birla Capital Life Insurance Toll Free No. 1800 270 7000

Updated on Thursday, 24 November 2022 - 11:57am

Organization:

Birla Sun Life Insurance Company Ltd.

Toll free Number(s):

1800 270 7000 (Mon-Sat, 10am to 7 pm)

All India Number(s):

+91-80-45860777 (Customer service outside india)
88288 00040 (WhatsApp Support)
76766 90033 (Missed Call no., To get registered on whatsapp)
+91-22-66917777 (Calling form outside india)
567679 (SMS 'OPTIN' from your registered mobile no.)

Website:

Official Website

Email

care [dot] lifeinsurance [at] adityabirlacapital [dot] com (Customer Care)
absli [dot] nrihelpdesk [at] adityabirlacapital [dot] com (For NRI Customer)

Important Links

SMS Service

Send SMS with Keyword to 567679

Service	Keyword
Update your Email address	Email<Space><Policy Number><Space><your email ID>
Update your Mobile Number	UPDATE<Space><Policy Number><Space><DOB of life insured in DDMMYYYY format>
Receive Premium Paid Certificate	PPC<Space><Policy Number>
Receive details of Policy status, premium amount and frequency	POLICYDETAILS<Space><Policy Number>
Receive current Fund Value of your Policy	FUNDVALUE<Space><Policy Number>
Receive Policy renewal due date, premium amount and frequency	RENEWAL<Space><Policy Number>
Receive details of future premium allocation (fund name and %)	ALLOCATION<Space><Policy Number>
Receive NAV of a specific fund	BSLINAV<Space><FUND OPTION>
Receive NAV as on a particular date	BSLINAV<Space><MM/DD/YYYY>
Update your PAN card details	PANCARD<Space><Policy Number><Space><PAN Number>
Advice regarding returns/benefits of your existing policy/plan via a call from our experts	SALAHKAR<Space><Your Policy Number>
SMS sent to 567679 will be charged as premium SMS, as per service provider

Grievance Redressal Precedure

If you have any query/ complaint, you can firstly contact to :

Toll free (Within India):18002707000
Outside India: :+91 8045860777(Call charges apply)
Between 10 am to 7 pm, All 7 Days

Level 1

If you have a grievance, please Register Your Complaint (Dropdown options are given for all levels). You will receive a response within 10 days.

Level 2

If the resolution you receive does not meet your expectations, please write to Grievance Redressal Officer, enter your token no.. They will respond to you within 10 days .

Level 3

If you are still dissatisfied with the resolution you receive, please write to our Chief Grievance Redressal Officer, enter your token no.. They will respond to you within 10 days .

Level 4

If you are still dissatisfied with the resolution you receive, please write to Grievance Redressal Committee, enter your token no.. They will respond to you within 10 days .communication.

If after having followed steps 1, 2 , 3 & 4 your complaint remains unresolved, you may approach the Insurance Ombudsman located in your region.

You can also get in touch with CEO: ABSLI [dot] CEODESK [at] adityabirlacapital [dot] com
In case of senior citizen, please write to ABSLI [dot] SeniorcitizenLifeinsurance [at] adityabirlacapital [dot] com

You can also submit your grievance by writing:

Aditya Birla Sun Life insurance,
Grievance Redressal Department,
G-Corp Tech Park, 6th Floor,
Kasar Wadavali, Ghodbunder Road,
Thane - 400601

Claim Form & Downloads

Registered Office

One World Center Tower 1,
16th Floor, Jupiter Mill Compound,
841, Senapati Bapat Marg, Elphinstone
Road, Mumbai - 400013.

Social Sites

Comments

Mon, 02/10/2023 - 12:09pm — Ajeet Maurya (not verified)

Mera loan close ho gaya fir bhi active dikha Raha hai

Mera loan close ho gaya fir active dikha Raha hai abhi aap batao kya karna hai Mera kab close kar rahe ho aap jab me payment nhi kar Raha tha to aap log charge pe charge laga rahe the abhi loan close kar ke bad bhi fir bhi mera account open dikha Raha hai Aisa qu hai majbur muche khucha faisla Lena padhe ga (Ajeet Maurya Bhagirathpur)

Sat, 30/09/2023 - 1:22pm — Vishal Sangwan (not verified)

Paytm postpaid

Sir mene Paytm postpaid se loan liya tha but use bhrne me time jyada lg gya or bad me mene vo bhr ke complete kr diya ..

But ab unhone mujhe fraud kr diya sir ab khi bi kuch bi apply nhi kr skta hr jgh pan no.dalte hi block aa jata h plz sir help me mera Paytm postpaid se account anblock kiya jaye aage in future Mai dobara aise galti nhi kruga....plz sir

Thank you

Sat, 14/10/2023 - 10:26am — Ameet Kumar giri (not verified)

Paytm postpid

सर मेने paytm postpid से 500रुपया लिया था और मेर और आप के तरफ से कॉल आया था तो आप लोग बोलो की 20% का डिस्काउंट देता हु आप पैसा पाय कर दो काप का लोने हटा दिया जाये गा और मै पे कर दिया अमाउंट पै कर दिया मगर अभी तक लोंन हटा नहीं सर मै जानता हु मेरी गलती है मै टाइम से पैसा नहीं दे पाया मगर सर आप से यही बिनती है आप मेरा लोन को हटा दो कृपया कर के मेरा लोन हटा दिया जाये

Mon, 26/06/2023 - 11:21am — Anonymous (not verified)

India Customer Care