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Bandhan Life Insurance Customer Care No. 1800 209 9090

Updated on Thursday, 4 June 2026 - 3:22pm
Organization: 
Toll free Number(s): 
  • 1800 209 9090 (For Customer Support, Mon-Sat, 9am-7pm, IST)
  • 1800 123 9446 (To buy a new policy, Mon-Sat 9am-7pm)
All India Number(s): 
  • 98674 52226 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu: 1800 209 9090

Select your preferred language

  • Press 1 : To notify a claim
  • Press 2 : For any unclaimed amount related query
  • Press 3 : In case you wish to buy a new product
  • Press 4 : For any other information or request

Email

  • customer [dot] care [at] bandhanlife [dot] com (For Customer Support)

Important Links

Claim Process

  • If you have any query related to Claim Process then firstly you have to call 18002099090, 9867452226 (For Whatsapp Support) or email at claims [at] bandhanlife [dot] com or you can visit your Nearest Branch.
  • You can make a claim request via fill this form Initiate A Claim
  • For more information related to Claim Process please read

For Complaint

Level 1 :

  • For any query/complaint you can contact at details given below:
    Contact No.: 18002099090 (Mon-Sat, 9am-7pm), 9867452226 (WhatsApp)
    Email: customer [dot] care [at] bandhanlife [dot] com
  • Your complaint will be resolved within 14 days.

Level 2 :

  • If your complaint is not resolved, then you can contact the grievance officer through the details given below:
    Email: escalation [dot] desk [at] bandhanlife [dot] com
  • Your complaint will be resolved within 7 days

Level 3 :

  • If your complaint is not resolved, then you can contact the head of customer service through the details given below:
    Email: customer [dot] grievance [at] bandhanlife [dot] com
  • Your complaint will be resolved within 7 days

Level 4 :

  • If your complaint is not resolved, then you can contact the grievance redressal officer through the details given below:
    Email: gro [at] bandhanlife [dot] com
  • Your complaint will be resolved within 7 working days

Level 5 :

Form Center

Office Addresses

Sr No. Location Address
(Bandhan Life Insurance Limited)
1 Mumbai (Registered Office) A - 201, 2nd Floor, Leela Business Park, Andheri-Kurla Road, Andheri (E), Mumbai - 400059.
Contact No. 022-61180100
Fax No.: 022-61180200
2 Kolkata 712, Adventz Infinity, Sec-V, Advantz Infinity, Kolkata, West Bengal 700091
3 Delhi  B-21, Second Floor, B Block, Lajpat Nagar, Part 2, Lala Lajpat Rai Marg, New Delhi 110024

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