Bajaj Allianz Life Insurance Toll Free No. 1800 209 7272

Toll free Number(s): 
  • 1800-209-7272 (Mon-Sat, 9am-7pm Queries/Complaints/Service)
  • 1800-209-4040 (For Online Policy / Renewal)
  • 1800-103-7272 (For support)
  • 1800-3000-7272 (Agents & ATI's Queries/Complaints)
All India Number(s): 
  • 880 6727 272 (Call/WhatsApp Support)
  • +91 20 67871700 (NRI Helpline, Mon-Sat 9am-7pm)
  • 020-67688888 (For NRI Sales Enquiry)
  • 808 057 0000 (Give missed call for purchase query)


  • customercare [at] bajajallianz [dot] co [dot] in (For help & support)
  • websaleslife [at] bajajallianz [dot] co [dot] in (For sales enquiry)
  • donotcall [at] bajajallianz [dot] co [dot] in (For DND)
  • cyber [dot] cell [at] bajajallianz [dot] co [dot] in (fraudulent sales material online)

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Important links

SMS Service (8108222251)

Service Type keyword
For Callback for service related queries SUPPORT<space>POLICY NO
For Callback for renewal premium
payment related queries
(From Registered Mobile Number)
For Branch Address BRANCH<space>PIN CODE
For Callback for Reinvestment related
queries (From Registered Mobile Number)
For Fund Value of Policy
(From Registered Mobile Number)
For Account Statement
(From Registered Mobile Number)
To Update Email Address
(From Registered Mobile Number)
EREG<space>Unique ID*<space>DOB
of policyholder in
DDMMYYYY<space>email id
For Callback for queries
related to fund switching
For IT Certificate (From
Registered Mobile Number)
For Claim status CLAIM<space>POLICY NO

Grievance Redressal Process

For any query you may please reach out to Customer Experience team through:

  • Can contact through website -
    • Contact numbers 1800-209-7272 (Monday to Sunday: 9:00 am to 7:00 pm (IST) or email customercare [at] bajajallianz [dot] co [dot] in from your registered email address
  • Contact your insurance advisor / sales relationship officer .
  • You can also visit nearest Branch Locators
  • You can contact the designated Grievance Redressal Officer

In case you do not receive a response within 15days or if you are not satisfied with the resolution, you can approach-

  • Mr. Gaurav Sadana
    Grievance Redressal Officer Bajaj
    Allianz Life Insurance Co. Ltd.
    Bajaj Allianz House, 5th floor
    Airport Road Yerawada, Pune,
    District - Pune
    Maharashtra -411006
    Email Id: gro [at] bajajallianz [dot] co [dot] in

In case the resolution does not meet your expectations, you may register a complaint at the Integrated Grievance Management System of the Authority.

In case your grievance / complaint is still unresolved, you may directly approach the Insurance Ombudsman for redressal.

Registered Office

Bajaj Allianz Life Insurance Company Ltd.
Bajaj Allianz House,
Airport Road, Yerawada,
Pune-411006, Maharashtra
Tel No: 020-66026773
Fax No: 020-66026789

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Parent Article: 


Bajaj Allianz is fraud

The service is very bad PlS no one buy the service

Bajaj Allianz is fraud

Bajaj Allianz is fraud system. In which when bajaj executive wants to sale his policy then they will follow customer.but When customer need proper guidance and wants to claim then not responding properly's too cheap insurance company in my views

not respond live office my coity kota

please healpe me

My claim is not yet processed

My policy number is OG201000602100017165
My husband has submitted all documents and verification in person is also done on October 9th.
Still there is clearance from your side. And no proper response

Health insurance

Dear Sir/ madam,
I am all documents are submitted .so till not a process my claim.

Mediclaim policy

Iam submitted mediclaim policy ducument but am not conformation mediclaim policy