Bajaj Allianz Life Insurance Toll Free No. 1800-209-7272

Toll free Number(s): 
  • 1800- 209- 7272 (Complaints/Service)
  • 1800-209-4040 (For Online Policy / Renewal)
  • 1800-3000-7272
  • 1800-233-7272
  • 1800- 103- 7272
All India Number(s): 
  • 8080 570 000(Missed Call Service)
  • 020 6602 6777
  • 020 6768 8888


  • customercare [at] bajajallianz [dot] co [dot] in 
  • donotcall [at] bajajallianz [dot] co [dot] in

SMS Service

Sr. No. Service Type keyword Send To
1 For Callback for service related queries SUPPORT<space>POLICY NO 8108222251
2 For Callback for renewal premium payment related queries (From Registered Mobile Number) RENEW<space>POLICY NO
3 For Branch Address BRANCH<space>PIN CODE
4 For Callback for Reinvestment related queries (From Registered Mobile Number) REINVESTMAT<space>POLICY NO
5 For Fund Value of Policy (From Registered Mobile Number) FV<space>POLICY NO
6 For Account Statement (From Registered Mobile Number) ACCSTMT<space>POLICY NO
7 To Update Email Address (From Registered Mobile Number) EREG<space>Unique ID*<space>DOB of policyholder in DDMMYYYY<space>email id
8 For Callback for queries related to fund switching FSWITCH<space>POLICY NO
9 For IT Certificate (From Registered Mobile Number) TAXCERT<space>POLICY NO
10 For Claim status CLAIM<space>POLICY NO

Claim assistance

Ops state State ops manager Contact no.
Karnatka Sunilkumar Koonathara 9972020841
Kerala Annie Aby 8589805888
Gujarat Vijay Prakash 9755520110
Maharastra N Manikantan 7387005416

Important links

Grievance redressal

Grievance Redressal Process

Level 1

  • First call toll free number 1800-209-5858or
    Email : customercare [at] bajajallianz [dot] co [dot] in  for complaints

Level 2

  • Escalation Mr. Indrajit Dutta
    Head - Grievance Management
    Address:3rd Floor, Bajaj Finserv, Survey No: 208/1-B,
    Behind Weikfield IT Park, Viman Nagar, Pune - 411014
    Email ID: gro [at] bajajallianz [dot] co [dot] in

Level 3

  • Escalation Mr. Uddalak Chatterjee
    Head - Customer Experience
    Address :3rd Floor, Bajaj Finserv,
    Survey No: 208/1-B, Behind Weikfield IT Park,
    Viman Nagar, Pune - 411014
    Email ID: appellate [at] bajajallianz [dot] co [dot] in

Registered office

Bajaj Allianz House, Airport Road,
Yerawada, Pune-411006,

Social sites






Parent Article: 


not respond live office my coity kota

please healpe me

My claim is not yet processed

My policy number is OG201000602100017165
My husband has submitted all documents and verification in person is also done on October 9th.
Still there is clearance from your side. And no proper response

Health insurance

Dear Sir/ madam,
I am all documents are submitted .so till not a process my claim.

Mediclaim policy

Iam submitted mediclaim policy ducument but am not conformation mediclaim policy