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Axis Bank Credit Card Customer Care No. 1860 419 5555
Updated on Monday, 17 October 2022 - 2:15pm
Organization:
Axis Bank Toll free Number(s):
- 1800 419 0230 (Missed call no. to get instant loan against credit card)
All India Number(s):
- 1860 419 5555 (Phone Banking No.)
- 1860 500 5555 (Other No. For Phone Banking)
- 70361 65000 (WhatsApp Support)
Website:
Official Website IVRS Menu
1860 419 5555 / 1860 500 5555
First Select Language
- Press 0- To report loss of card or any other Unauthorised Transaction or to block your UPI
- Press 1- For debit card , tele , credit card pin related services
- Press 2- For saving account/Current Account
- Press 3- For credit card realed query
- Press 4- For loan related query
- Press 5- For upi and other services
- Press 6- For Rewards point/ Voucher related queries
- Press 7- To change your language in ivrs menu
- Press 8-For Application status/Apply for new products
Important Links
Install App
Pay Credit Card dues using Axis Bank Account
- SMS <CCP> space <last 6 digits of your Axis Bank Account number> space
<Amount> space < last 4 digits of your Axis Bank Credit Card> to 5676782
i.e.: CCP 123456 1500 7890
How to switch e- statments
- Through Axis Bank Mobile Application -> Credit Cards -> Select the Credit Card -> Total Controls->
E-statement Activation -> Select Credit Card->Continue - Through Phone banking – Simply call our Phone Banking Centre's toll-free
numbers 1860 419 5555, 1860 500 5555
How to avail credit card limit increase offer
SMS
- SMS CLE XXXX (last 4 digits of your card number) to 5676782 from your registered mobile number.
Mobile App
- There are two ways to check whether you are eligible for a Credit Limit Increase on your Credit Card
through the Mobile APP as mentioned below:- Login to the mobile APP -> Select “Credit Cards” -> Select “Your Credit Card” ->
Click on “Total Controls” -> Select “Check for Limit Increase” - Login to Mobile Banking -> Go to “Services & Support” -> Select “Credit Cards: Limit Increase”
- Login to the mobile APP -> Select “Credit Cards” -> Select “Your Credit Card” ->
Website
- Login to Website
- Click on Accounts -> My Credit Cards -> Check for Limit Enhancement
SMS : 56161600 or 8691000002
(NRI Customers) along with the last 4 digits of your credit card at 8691000002 number
| Request | SMS Message |
|---|---|
| Customer ID | CustID to 56161600 |
| Customer ID for Credit Card |
CUSTIDCC XXXX (last 4 digits of CC) to 56161600 |
| Block Card | BLOCK XXXX (last 4 digits of your credit card number) |
| For last payment amount & date | < LASTPAY > < XXXX > |
| For PlusPoint balance | < REWBAL > < XXXX > |
| For credit card outstanding balance | < CARDBAL > < XXXX > |
| For available balance | < AVAILBAL > < XXXX > |
| to deactivate auto debit on Axis Bank Credit Card. |
ADREMOVE<last 4 digits of credit card no.> |
| Gives you the availability of a credit limit Increase offer on your credit card. |
CLE<last 4 digits of credit card no.> |
Branch Locator/ATM Locator
Grievance Redressal
Credit Card Complaint Section
In addition to the above mentioned complaint register mechanism/Grievance Redressal,
if Branch/Contact Center are unable to resolve issues related to Credit Cards within
10 working days, kindly address your concern/complaint to:
Sanjeev Moghe
President - Head Cards and Payments
Axis Bank Limited 'Axis House', C-2,
Wadia International Centre Pandurang Budhkar Marg,
Worli, Mumbai - 400 025.
Call on : 022-24252525/ 022-43252525.
Email to : PNO [at] axisbank [dot] com
