Email
- helpdesk [at] apollo247 [dot] com (For Helpdesk Support)
- info [at] apollo247 [dot] org (For General Query)
Important Links
Important Contact Details
| Sr No. |
Service |
Contact No. |
| 1 |
For App And Doctor Consultancy |
080-45050479 |
| 2 |
For Lab Test Assistance |
080-45572851 |
| 3 |
For Diagnostics Centers |
080-48851037, 040-33442424 |
| 4 |
For Alternate Customer Support |
080-45305168 |
To Book An Appointment/ Buy Medicines
For Complaint
Level 1
- For any query/complaint, you can mail at helpdesk [at] apollo247 [dot] com .
- You will receive a response within 4 hours.
Level 2
- If your query is still not resolved then you can contact to the Grievance Officer at the details given below:
Contact No.: 080-45050410 (Mon-Sun, 10am-7pm)
Email: grievance [at] apollo247 [dot] com
Return And Refund
- For any query/complaint you can contact to the customer support team.
- You can make a return request within 48 hours of delivery.
- Refund will be initiated within 5-7 days in the original payment method
- For more information regarding Return & Refund .
Registered Office
Apollo Healthco Limited,
#19, Bishop Gardens
Raja Annamalaipuram
Chennai, Tamil Nadu - 600028
Email: corporate [at] apollo247 [dot] org
Social Sites
Comments
Online purchase medicine delay
नमस्ते, मैंने Apollo से दिनांक 31/08/2026 को दवाइयों का ऑर्डर किया था। ऑर्डर करते समय डिलीवरी की तारीख 04/09/2026 बताई गई थी, लेकिन अब ऑर्डर ट्रैक करने पर डिलीवरी की तारीख 12/09/2026 दिखाई जा रही है।
यह दवाइयों का ऑर्डर है और इतनी देरी मेरे लिए परेशानी का कारण है। कृपया ऑर्डर की डिलीवरी जल्द से जल्द करवाएं और देरी का सही कारण बताएं।
कृपया मेरी शिकायत दर्ज करके Complaint/Reference Number भी दें।
Order ID: _357913162_________
_______
Test reports for
The reports have been sent to my e mail but unable to download.
The link also not opening.
All I need is the report , spend g so much time on this seems foolish .
Please send reports as an attachment to my e mail id.
Your web services are really bad only when it comes to reports . Rest all activities seem working well ??
Ref