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Airtel Broadband & Internet Customer Care No.
Updated on Tuesday, 3 October 2023 - 2:27pm
Organization:
Airtel Toll free Number(s):
- 121 (From Airtel - For Queries and Requests)
- 198 (For Complaints)
Website:
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Note: For existing customers, please dial from your registered mobile number
and keep your Landline number
or Airtel Relationship number ready to help us serve you better.
| Sr No. | Service Area | Contact No. |
|---|---|---|
| 1 | Madhya Pradesh & Chhattisgarh | 0755-4444121 |
| 2 | Uttar Pradesh | 0522-4444121 |
| 3 | Karnataka | 080-44444121 |
| 4 | Andhra Pradesh | 040-44444121 |
| 5 | Mumbai | 022-44444121 |
| 6 | Maharashtra | 020-44444121 |
| 7 | Himachal Pradesh | 0172-4444121 |
| 8 | Assam | 033-44444121 |
| 9 | Jammu & Kashmir | 0172-4444121 |
| 10 | Bihar & Jharkhand | 033-44444121 |
| 11 | WB | 033-44444121 |
| 12 | Delhi | 011-44444121 |
| 13 | Tamil Nadu | 044-44444121 |
| 14 | Kerala | 0484-4444121 |
| 15 | North East | 033-44444121 |
| 16 | Haryana | 0124-4444121 |
| 17 | Gujarat | 079-44444121 |
| 18 | Rajasthan | 0141-4444121 |
| 19 | Orissa | 033-44444121 |
| 20 | Punjab | 0172-4444121 |
Broadband and Fixed Line Nodal Authority
| Sr No. | Service Area | Contact No. | Office Address (Bharti Airtel Limited) |
|
|---|---|---|---|---|
| 1 | Andhra Pradesh | 040-40000294 | nodal [dot] southabts [at] in [dot] airtel [dot] com | Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016 |
| 2 | Delhi NCR | 011-41614777 | nodal [dot] ncr [at] in [dot] airtel [dot] com | Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015 |
| 3 | Gujarat | 079-40020142 | nodal [dot] west [at] in [dot] airtel [dot] com | Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 |
| 4 | Haryana | 0180-4035835 | nodal [dot] haryana [at] in [dot] airtel [dot] com | Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana |
| 5 | Karnataka | 080-41115338 | nodal [dot] southabts [at] in [dot] airtel [dot] com | 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029 |
| 6 | Kerala | 0484-4010086 | nodal [dot] southabts [at] in [dot] airtel [dot] com | N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala |
| 7 | Kolkata | 033-40016725 | nodal [dot] kolkata [at] in [dot] airtel [dot] com | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| 8 | Madhya Pradesh & Chhatisgarh |
0755-4200460 | nodal [dot] central [at] in [dot] airtel [dot] com | 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh |
| 9 | Maharashtra | 020-40031234 | nodal [dot] west [at] in [dot] airtel [dot] com | Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 |
| 10 | Mumbai | 022-40030142 | nodal [dot] west [at] in [dot] airtel [dot] com | 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra |
| 11 | Punjab | 0172-4600765 | nodal [dot] punjab [at] in [dot] airtel [dot] com | Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101 |
| 12 | Rajasthan | 0141-4037338 | nodal [dot] rajasthan [at] in [dot] airtel [dot] com | K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur -302001, Rajasthan |
| 13 | Tamil Nadu | 044-42100356 | nodal [dot] southabts [at] in [dot] airtel [dot] com | No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 |
| 14 | Uttar Pradesh East | 0522-4007499 | nodal [dot] upeast [at] in [dot] airtel [dot] com | TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
| 15 | Uttar Pradesh West | 0121-4007499 | nodal [dot] upwest [at] in [dot] airtel [dot] com | B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
Broadband and Fixed Line Appellate Authority
| Sr No. | Service Area | Contact No. | Office Address (Bharti Airtel Limited) |
|
|---|---|---|---|---|
| 1 | Andhra Pradesh | 040-40000222 | appellate [dot] southabts [at] in [dot] airtel [dot] com | Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016 |
| 2 | Delhi & National Capital Region |
011-41614690 | appellate [dot] ncr [at] in [dot] airtel [dot] com | Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015 |
| 3 | Gujarat | 079-40020143 | appellate [dot] west [at] in [dot] airtel [dot] com | Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 |
| 4 | Haryana | 0180-4600150 | appellate [dot] haryana [at] in [dot] airtel [dot] com | Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala , Haryana |
| 5 | Karnataka | 080-41115201 | appellate [dot] southabts [at] in [dot] airtel [dot] com | 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029 |
| 6 | Kerala | 0484-4015201 | appellate [dot] southabts [at] in [dot] airtel [dot] com | N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala |
| 7 | Kolkata | 033-40016676 | appellate [dot] kolkata [at] in [dot] airtel [dot] com | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| 8 | Madhya Pradesh & Chhatisgarh |
0755-4221100 | appellate [dot] central [at] in [dot] airtel [dot] com | 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh |
| 9 | Maharashtra | 020-40031233 | appellate [dot] west [at] in [dot] airtel [dot] com | Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 |
| 10 | Mumbai | 022-40030143 | appellate [dot] west [at] in [dot] airtel [dot] com | 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra |
| 11 | Punjab | 0172-4600150 | appellate [dot] punjab [at] in [dot] airtel [dot] com | Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101 |
| 12 | Rajasthan | 0141-4034338 | appellate [dot] rajasthan [at] in [dot] airtel [dot] com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur- 302001, Rajasthan |
| 13 | Tamil Nadu /Chennai | 044-42039583 | appellate [dot] southabts [at] in [dot] airtel [dot] com | No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 |
| 14 | Uttar Pradesh East | 0522-4600150 | appellate [dot] upeast [at] in [dot] airtel [dot] com | TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
| 15 | Uttar Pradesh West | 0121-4600150 | appellate [dot] upwest [at] in [dot] airtel [dot] com | B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
| 16 | Bihar & Jharkhand | 9934844866 | appellate [dot] bihar [at] in [dot] airtel [dot] com | Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India |
| 17 | West Bengal | 033-40016676 | appellate [dot] kolkata [at] in [dot] airtel [dot] com | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| 18 | Himachal Pradesh | 0172-4600150 | appellate [dot] hp [at] in [dot] airtel [dot] com | Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 |
| 19 | Jammu & Kashmir | 0172-4600150 | appellate [dot] JK [at] in [dot] airtel [dot] com | B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 |
| 20 | Odisha | 033-40016676 | appellate [dot] kolkata [at] in [dot] airtel [dot] com | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| 21 | Assam | 9957599118 | appellate [dot] nesa [at] in [dot] airtel [dot] com | Bharti House, Six mile Khanapara, Guwahati – 781022 |
| 22 | North East | 9612906264 | appellate [dot] nesa [at] in [dot] airtel [dot] com | Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 |
Parent Article:
Comments
Improper response from your custumer care executives
Dear Sir
I am using your Braodband num- 04042021457 since december 2010 onwards. In the month of May ie 13th may i had made the payment of Rs 1000 and remaining 727 need to be paid later on. But my services had been disconnecte without any proper intimation or notice either vide email /sms or phone call.
when i spoke to CC he conveyed that you need to visit any airtel outlet and make the payment as it is the case of termination your services will be resumed within 4 hrs of payment.
On saturday i went to your malakpet center and i was told as this is the case of termination you need to go to our HO ie Begumpet .
Tel me how far it is correct if that CC would haved conveyed the same thing then i would have gone to Begumpet directly. Anyway on saturday evening I make the payment of Rs 727 and i was told that services will be resumed within 4 hrs .
On sunday when i realised that i am still not getting internet then again i called your executive CC for further clarification , then i came to know that i need to submit all the documents again and it will take 7 working day to restart. Tell me is it fair even airtel people are not clear either from branch office or from HO that what are the formalities to resume an disconnect services.
and today when i again call your CC then she was saying I had already spoken to some one and you denied to submit the documents and your complain had been postponed for one more week ie 21st June 2011.
1.Tell me what should I do ?
2.Why evey one in CC is having his own openion?
3.Why you had keep us in dark ?
4.Why all the clauses had been came into picture after making the complete payment?
5. why i was not informed before termination of my services?
** I am not getting proper response from your executives they put me on hold and then they disconnect the call. Again i need to start from the begining. I want solution for same.
6. I need clarification on my all above mentioned questions.
7. If my services will not resumes in 24 hrs. I will lodge an complain in consumer court.
8. Every day I am incurring more than 30 rs while calling to your custumer care.
9
response
Use your common sense.
Broadband issue
HI Team,
My broadband service is not working due to a broken wire.
There has been no action taken from the last 4 days .
kindly escalate the issue on a priority basis.