Ageas Federal Life Insurance Customer Care No. 1800 209 0502

Organization: 
Toll free Number(s): 
  • 1800 209 0502 (For Customer Service)
All India Number(s): 
  • 022-2490 8109 (For Customer Support)
  • 022-2302 9200 (Dial Extension No.)

IVRS Menu: 1800 209 0502

Select Your Preffered Language

  • Press 1: For Application Status
  • Press 2: For Policy Status
  • Press 3: For Policy Dispatch Status
  • Press 4: For Refund Status
  • Press 5: For Preisense Insurance
  • Press 6: For Renewal Zero And Due Date
  • Press 7: For Certificates, Statements And Vendor Quotation
  • Press 9: To Speak To Customer Care Executive

Email

  • support [at] ageasfederal [dot] com (For Support)

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Important Links

For Claim Process

  • If you have any query related to claim process then firsty you have to call 18002090502 email at claims [at] ageasfederal [dot] com
  • You can also contact to the following officers at the details given below:
    Sr No. Name Contact Details
    1 Mr. Radhakanta Behera 9937360766
    Branch Address: Ageas Federal Life Insurance Co. Ltd.
    One Janpath, 3Rd Floor Plot No-2.C, Janpath,
    Unit-Iii, Bhubaneswar, Khordha, Odisha, 751007
    2 Rakesh Amin 9870550795
    Email: Rakesh [dot] amin [at] ageasfederal [dot] com
  • For More Information Related To Claim Process Please Read

Grievance Redressal

Level 1:

  • If you have any query/ complaint then firstly you have to call 18002090502 or email at support [at] ageasfederal [dot] com
  • You can also contact to the grievance officer of your nearest branch
    S No. Branch Name Email
    1 Agra agra [dot] gro [at] ageasfederal [dot] com
    2 Ahmedabad ahmedabad [dot] gro [at] ageasfederal [dot] com
    3 Ajmer ajmer [dot] gro [at] ageasfederal [dot] com
    4 Anand anand [dot] gro [at] ageasfederal [dot] com
    5 Asansol asansol [dot] gro [at] ageasfederal [dot] com
    6 Aurangabad aurangabad [dot] gro [at] ageasfederal [dot] com
    7 Balasore balasore [dot] gro [at] ageasfederal [dot] com
    8 Bangalore bangalore [dot] gro [at] ageasfederal [dot] com
    9 Bhopal bhopal [dot] gro [at] ageasfederal [dot] com
    10 Bhubaneswar bhubaneswar [dot] gro [at] ageasfederal [dot] com
    11 Calicut calicut [dot] gro [at] ageasfederal [dot] com
    12 Chandigarh chandigarh [dot] gro [at] ageasfederal [dot] com
    13 Chapra chapra [dot] gro [at] ageasfederal [dot] com
    14 Chennai chennai [dot] gro [at] ageasfederal [dot] com
    15 Coimbatore coimbatore [dot] gro [at] ageasfederal [dot] com
    16 Contai contai [dot] gro [at] ageasfederal [dot] com
    17 Dehradun dehradun [dot] gro [at] ageasfederal [dot] com
    18 Delhi - CP delhicp [dot] gro [at] ageasfederal [dot] com
    19 Delhi - Pitampura delhipitampura [dot] gro [at] ageasfederal [dot] com
    20 Erode erode [dot] gro [at] ageasfederal [dot] com
    21 Gaya gaya [dot] gro [at] ageasfederal [dot] com
    22 Ghaziabad ghaziabad [dot] gro [at] ageasfederal [dot] com
    23 Gorakhpur gorakhpur [dot] gro [at] ageasfederal [dot] com
    24 Guntur guntur [dot] gro [at] ageasfederal [dot] com
    25 Guwahati guwahati [dot] gro [at] ageasfederal [dot] com
    26 Howrah howrah [dot] gro [at] ageasfederal [dot] com
    27 Hyderabad hyderabad [dot] gro [at] ageasfederal [dot] com
    28 Indore indore [dot] gro [at] ageasfederal [dot] com
    29 Jabalpur jabalpur [dot] gro [at] ageasfederal [dot] com
    30 Jaipur jaipur [dot] gro [at] ageasfederal [dot] com
    31 Jalandhar jalandhar [dot] gro [at] ageasfederal [dot] com
    32 Jamnagar jamnagar [dot] gro [at] ageasfederal [dot] com
    33 Jamshedpur jamshedpur [dot] gro [at] ageasfederal [dot] com
    34 Kakinada kakinada [dot] gro [at] ageasfederal [dot] com
    35 Kanpur kanpur [dot] gro [at] ageasfederal [dot] com
    36 Kochi kochi [dot] gro [at] ageasfederal [dot] com
    37 Kolhapur kolhapur [dot] gro [at] ageasfederal [dot] com
    38 Kolkata kolkata [dot] gro [at] ageasfederal [dot] com
    39 Kottayam kottayam [dot] gro [at] ageasfederal [dot] com
    40 Lucknow lucknow [dot] gro [at] ageasfederal [dot] com
    41 Ludhiana ludhiana [dot] gro [at] ageasfederal [dot] com
    42 Madurai madurai [dot] gro [at] ageasfederal [dot] com
    43 Mangalore mangalore [dot] gro [at] ageasfederal [dot] com
    44 Mumbai ( Ghatkopar ) mumbaighatkopar [dot] gro [at] ageasfederal [dot] com
    45 Mumbai ( Goregaon ) mumbaigoregaon [dot] gro [at] ageasfederal [dot] com
    46 Mumbai (Lower Parel) mumbaiho [dot] gro [at] ageasfederal [dot] com
    47 Mysore mysore [dot] gro [at] ageasfederal [dot] com
    48 Nagpur nagpur [dot] gro [at] ageasfederal [dot] com
    49 Nashik nashik [dot] gro [at] ageasfederal [dot] com
    50 Noida noida [dot] gro [at] ageasfederal [dot] com
    51 Panaji Goa panajigoa [dot] gro [at] ageasfederal [dot] com
    52 Panipat panipat [dot] gro [at] ageasfederal [dot] com
    53 Patna patna [dot] gro [at] ageasfederal [dot] com
    54 Prayagraj prayagraj [dot] gro [at] ageasfederal [dot] com
    55 Pune pune [dot] gro [at] ageasfederal [dot] com
    56 Raipur raipur [dot] gro [at] ageasfederal [dot] com
    57 Rajahmundry rajahmundry [dot] gro [at] ageasfederal [dot] com
    58 Rajkot rajkot [dot] gro [at] ageasfederal [dot] com
    59 Ranchi ranchi [dot] gro [at] ageasfederal [dot] com
    60 Rourkela rourkela [dot] gro [at] ageasfederal [dot] com
    61 Salem salem [dot] gro [at] ageasfederal [dot] com
    62 Sasaram sasaram [dot] gro [at] ageasfederal [dot] com
    63 Satara satara [dot] gro [at] ageasfederal [dot] com
    64 Siliguri siliguri [dot] gro [at] ageasfederal [dot] com
    65 Surat surat [dot] gro [at] ageasfederal [dot] com
    66 Thiruvanthanapuram thiruvanthanapuram [dot] gro [at] ageasfederal [dot] com
    67 Thrissur thrissur [dot] gro [at] ageasfederal [dot] com
    68 Tiruppur tiruppur [dot] gro [at] ageasfederal [dot] com
    69 Trichy trichy [dot] gro [at] ageasfederal [dot] com
    70 Udaipur udaipur [dot] gro [at] ageasfederal [dot] com
    71 Udupi udupi [dot] gro [at] ageasfederal [dot] com
    72 Vadodara vadodara [dot] gro [at] ageasfederal [dot] com
    73 Varanasi varanasi [dot] gro [at] ageasfederal [dot] com
    74 Vijayawada vijayawada [dot] gro [at] ageasfederal [dot] com
    75 Vizag vizag [dot] gro [at] ageasfederal [dot] com

Level 2:

  • If yur query is not resolved within 3 days then you can contact to the Chief Manager - IGMS and Complaints at the details given below:
    Address: Ageas Federal Life Insurance Co Ltd
    22nd Floor, A Wing, Marathon Futurex,
    N. M. Joshi Marg, Lower Parel (East), Mumbai 400013, India (Same For All)
    Sr No. Designation Email
    1 Assistant Vice President - Customer and Sales Support reema [dot] bhasker [at] ageasfederal [dot] com
    2 Chief Manager - IGMS and Complaints elizabeth [dot] taylor [at] ageasfederal [dot] com

Level 3:

  • If your query is not resolved then you can contact to the Grievance Redressal Officer at the details given below:
    Contact No.: 18002090502 (Toll Free), 022-23029200
    Email: grievance [at] ageasfederal [dot] com
    Address: Ageas Federal Life Insurance Co Ltd
    22nd Floor, A Wing, Marathon Futurex,
    N. M. Joshi Marg, Lower Parel (East), Mumbai 400013, India
  • You can also lodge your complaint online through IRDA Portal Or Council for Insurance Ombudsman (CIO) Portal.

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Registered Office

Ageas Federal Life Insurance Co Ltd
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East),
Mumbai 400013, India

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