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Ageas Federal Life Insurance Customer Care No. 1800 209 0502

Updated on Tuesday, 2 June 2026 - 12:24pm
Organization: 
Toll free Number(s): 
  • 1800 209 0502 (For Customer Support)
All India Number(s): 
  • 022-2302 9200 (For Contact Support)
  • 022-6537 6767 (To buy policy online)
  • 90764 97505 (For WhatsApp Support)
International Numbers: 
+91 22 45916605 (For NRI Support, 8am-8pm IST)
Website: 
Official Website
Android App: 
Ageas Federal ACE

IVRS Menu: 1800 209 0502

Select Your Preffered Language

  • Press 1: For Application Status
  • Press 2: For Policy Status
  • Press 3: For Policy Dispatch Status
  • Press 4: For Refund Status
  • Press 5: For Preisense Insurance
  • Press 6: For Renewal Zero And Due Date
  • Press 7: For Certificates, Statements And Vendor Quotation
  • Press 9: To Speak To Customer Care Executive

Email

  • support [at] ageasfederal [dot] com (For Customer Care)

Important Links

Claim Process

  • For any query related to claim process then firsty you have to call 18002090502 email at support [at] ageasfederal [dot] com , claims [at] ageasfederal [dot] com .
  • You can also visit to your nearest branch location .
  • You can also track the status of your Claim .
  • For More Information Related To Claim Process Please Read

For Complaint

Level 1:

  • For any query/complaint, you can contact at 18002090502 or mail at support [at] ageasfederal [dot] com .
  • You can also visit to the nearest Branch Location .

Level 2:

  • If your query is not resolved you can contact to the grievance redressal offier via mailing at grievance [at] ageasfederal [dot] com.
  • You can also contact to the Regional Grievance Redressal Officer at the details given below:
    Sr. No. Branch GRO Name Contact No. Email Address
    (AGEAS Federal Life Insurance Co. Ltd. )
    1 Mumbai (Central) Jogesh Singh Dogra 9920998846 jogesh [dot] dogra [at] ageasfederal [dot] com 209/210, 2nd floor Shop Zone, MG Road Near Bank Of India, Ghatkopar 400086 Mumbai Suburban Maharashtra
    2 Mumbai (Western) Gaurav Prakashchandra Varshney 9920820203 gaurav [dot] varshney [at] ageasfederal [dot] com 403, 4th Floor, Accord Building Jay Prakash Nagar, Opposite Goregaon Station Goregaon East 400063 Mumbai Suburban Maharashtra
    3 Pune Mandar Shrikant Vaidya 7507425511 mandar [dot] svaidya [at] ageasfederal [dot] com Bremen Business Centre, Office No : 202 2nd Floor Above Bank Of India, Near Bremen Circle, Aundh NA 411007 Pune Maharashtra
    4 Nashik Pachpatil Sachin Kashinath 9766211100 sachin [dot] pachpatil01 [at] ageasfederal [dot] com Office no 201 & 202, 2nd floor Viraj Imperial, Bhosala Circle, College Road NA 422005 Nashik Maharashtra
    5 Nagpur Naveen Dubey 8806827666 naveen [dot] dubey [at] ageasfederal [dot] com 301 Ground Floor, Buty Complex Plot No 317, Rabindranath Tagore Road, Civil Lines NA 440001 Nagpur Maharashtra
    6 Ahmedabad Amit Ravlani 9081599133 amit [dot] ravlani [at] ageasfederal [dot] com Unit No 302 & 303, 3rd Floor, Majestic Plaza, Near Le Jardin Flat And Law Garden Brts Stand, Opp Krishna Soc, Ellisbridge NA 380006 Ahmedabad Gujarat
    7 Surat Susim Suryawanshi 9898687347 susim [dot] suryawanshi [at] ageasfederal [dot] com Office no 209-210 2nd Floor, Vasupujya Rio Empire Plot No 148, Opp Pal Umra Bridge, Pal 395009 Surat Gujarat
    8 Rajkot Deepak Satishchandra Gautam 9558224176 deepak [dot] gautam [at] ageasfederal [dot] com Office no 305 & 306 3rd Floor, Novem Square Amin Marg, Near 150ft Ring Road 360005 Rajkot Gujarat
    9 Indore Shraddha Prapanna 8319890683 shraddha [dot] prapanna [at] ageasfederal [dot] com 1st Floor, 101 Millanda Manures Plot No. 2, Rnt Road, Opp. Central Mall NA 452001 Indore Madhya Pradesh
    10 Panaji Goa Prajakta Prakash Shirodkar 7350937317 prajakta [dot] pshirodkar [at] ageasfederal [dot] com Gera Imperium-I, 3rd Floor unit 302 Plot nos 8, EDC Complex, Patto plaza NA 403001 North Goa, Goa
    11 Hyderabad Lily Mohan P 9885030388 lily [dot] mohan [at] ageasfederal [dot] com 1st floor, Durga Tower 1-8-435/436 Rasoolpura, Patigadda Begumpet 500016 Hyderabad Telangana
    12 Vizag Vidya Sagar Puppala 9949558099 vidyasagar [dot] puppala [at] ageasfederal [dot] com D.No.30-10-34/2, 3rd Floor Eswar Sai Surya Complex Bank Of Baroda Building Dabagardens NA 530020 Visakhapatnam Andhra Pradesh
    13 Vijayawada Satrughna Kumar Kavuri 9960036666 satrughna [dot] kavuri [at] ageasfederal [dot] com 3rd Floor, D.No.36-14-3/2, “Bricks & Palms” Mogalrajapuram NA 520010 Vijayawada Andhra Pradesh
    14 Bangalore G S Vinod Kumar 6360574694 gsvinod [dot] kumar [at] ageasfederal [dot] com 2nd floor, D.No. 47/48 Keshava Mansion 11th Main Road, 4th Block, Jayanagar 560011 Bangalore Karnataka
    15 Mangalore Dinesh Devadiga 9880130062 dinesh [dot] gdevadiga [at] ageasfederal [dot] com D. No. 15-3-137/2, I Floor, “Rain Tree” 87B, Kadri Village, No 15, Bandore Ward, Landmark : Near SCS Hospital, Above Bhima Jewellers, Kankanady Dakshin Kannada District, Mangalore 575002 Mangalore Karnataka
    16 Chennai M Joepaul Prince 9841071572 joepaul [dot] prince [at] ageasfederal [dot] com 1st floor No.21 Patullos Road NA 600002 Chennai Tamil Nadu
    17 Coimbatore Karuppiah G 9677736700 karuppiah [dot] g [at] ageasfederal [dot] com 453/3, 2nd floor, Shree Shanmugappriya, 454/4, Cross Cut Road, Opp To Power House, Ponnaiyan NA 641012 Coimbatore Tamil Nadu
    18 Kochi GireeshKumar M P 9074896138 girishkumar [dot] mp [at] ageasfederal [dot] com 3rd floor Palakat’s NH 47 Vyttila Aroorbypass road Near Thaykoodam bridge Vyttila NA 682019 Ernakulam Kerala
    19 Calicut Vikas Babu D 9946061530 vikas [dot] d [at] ageasfederal [dot] com Shop No. 63/2677 63/2678, 63/2679 1st Floor, R.P. Mall Mavoor Road NA 673004 Calicut Kerala
    20 Thiruvanthanapuram Nishanth J N 8921919421 nishanth [dot] jn [at] ageasfederal [dot] com 3rd Floor, Vipanchika Tower Near Govt. Guest House, Thycaud NA 695014 Thiruvananthapuram Kerala
    21 Delhi - Pitampura Pawan Yadav 7232928006 pawan [dot] yadav [at] ageasfederal [dot] com HB Twin Tower, Netaji Subhash Place First Floor, Office Flat No. 109, 110 & 111 NA 110034 New Delhi, Delhi (NCT)
    22 Noida Santosh Kumar 8392923851 santosh [dot] kumar [at] ageasfederal [dot] com Zygon Square, 505 & 506, Plot No. 1, Block - H-1A, Sector - 63 NA 201301 Noida Uttar Pradesh
    23 Ludhiana Taranpreet Singh 9356352570 taranpreet [dot] singh [at] ageasfederal [dot] com 2nd Floor, Kunal tower88 The Mall Road NA 141001 Ludhiana Punjab
    24 Chandigarh Akhilesh Dutta 9855344055 akhilesh [dot] dutta [at] ageasfederal [dot] com Ground Floor, SCO 118-119Sector 8C, Near State Bank of Patiala NA 160009 Chandigarh Chandigarh
    25 Varanasi Anoop Singh 9838976979 anoop [dot] singh [at] ageasfederal [dot] com 5th Floor, Vinayak Plaza, 501, 502, Maldahiya Crossing, Fatman Road Maldahiya 221010 Varanasi Uttar Pradesh
    26 Lucknow Rajesh Kumar Tripathi 9721242073 rajesh [dot] tripathi [at] ageasfederal [dot] com 1 Shahanazaf Road, Above State Bank of India 2nd Floor, Hazratgunj NA 226001 Lucknow Uttar Pradesh
    27 Dehradun Gaurav Kumar 9990001959 gaurav [dot] kkumar [at] ageasfederal [dot] com 1st Floor, 112/88, office no. 6, 7, & 8a Ravindranath Tagore Marg, (Old No 24 A, New Cantt Road 248001 Dehradun Uttarakhand
    28 Jaipur Sunil Kumar Ahuja 9214444473 sunil [dot] ahuja [at] ageasfederal [dot] com AGEAS Federal Life Insurance Co. Ltd Office No. 403-404, City Mall, Bhagwan Das Road, C-Scheme, NA 302001 Jaipur Rajasthan
    29 Udaipur Mahaveer Kumar Jain 7414800100 mahaveer [dot] jain [at] ageasfederal [dot] com Center Point, 3rd Floor Opp. Bn College NA 313001 Udaipur Rajasthan
    30 Guwahati Balendra Kalita 9864096170 balendra [dot] kalita [at] ageasfederal [dot] com Lite Lux, Ground floor Supreme tower, GS road NA 781005 Dispur Guwahati Assam
    31 Ranchi Sanatan Jai Mukul Baxla 8051068711 sanatanjaimukul [dot] baxla [at] ageasfederal [dot] com 6th Floor Green Field Centrum 5 Main Road Opp. Big Bazar Over Bridge 834001 Ranchi Jharkhand
    32 Patna Jaykishor Sharma 8169133039 jaykishor [dot] sharma [at] ageasfederal [dot] com Office No-505-507, 5th Floor, Grand Plaza Fraser Road, Near Dakbungalow Chouraha NA 800001PatnaBihar
    33 Gorakhpur Ramnik Kumar Verma 9935530088 ramnik [dot] verma [at] ageasfederal [dot] com 2nd floor, Om Plaza, Near City Mall, Park Road, Civil Lines, 7 Park Road, NA 273001 Gorakhpur Uttar Pradesh
    34 Kanpur Sharda Prasad Mishra 9918200999 sharda [dot] mishra [at] ageasfederal [dot] com 14/113, 6th Floor Kan Chamber Near- Stock Exchange Civil Lines NA 208001 NA Uttar Pradesh
    35 Jalandhar Varun Aggarwal 9915411555 varun [dot] aggarwal [at] ageasfederal [dot] com 2nd Floor, Satnam Complex BMC Chowk, G T Road NA 144001 Jalandhar Punjab
    36 Agra Atul Kumar 9412165713 atul [dot] kumar [at] ageasfederal [dot] com 29/210, F Block, 1st Floor, In Front Of Vikas Bhawan, Sanjay Place, 282002 Agra Uttar Pradesh
    37 Panipat Gopal . 9541860464 gopal [dot] h [at] ageasfederal [dot] com N K Tower, 2nd Floor, Rajputan Patti, Opp I B College, G T Road, Panipat 132103 NA Haryana
    38 Guntur Thummeti Lalitha Kumari 7569258834 lalitha [dot] thummeti [at] ageasfederal [dot] com D no : 12-1-12, Shop No: G-12 , Ground Floor SVR Empire, Opp Axis Bank, Sanakkayala Factory NA 522001 Guntur Andhra Pradesh
    39 Madurai thamasgnanaraj g 908043011 thamasgnanaraj [dot] g [at] ageasfederal [dot] com Raja Barley Building, No 45/1A-1Bye Pass Road, Ponmeni Nagar NA 625010 Madurai Tamil Nadu
    40 Rajahmundry Annapurna JVSP 9966198222 annapurna [dot] padmavathi [at] ageasfederal [dot] com 46- 24-2, 1st Floor, Konduri Towers, Danavaipeta, East Godavari District NA 533103 NA Andhra Pradesh
    41 Kottayam Sibimon Joseph 9946311187 sibimon [dot] joseph [at] ageasfederal [dot] com 3rd Floor, Pulimootil ArcadeKanjikuzhy, K.K. Road, NA 686004KottayamKerala
    42 Thrissur Mahesh Kumar C 9400655255 maheshkumar [dot] c [at] ageasfederal [dot] com 1st Floor, Trichur Trade Centre Opp.Raymonds, Kuruppam Road NA 680001 Thrissur Kerala
    43 Gaya Rajesh Kumar 9334390299 rajesh [dot] kumar01 [at] ageasfederal [dot] com M.S Plot No 598, Circle No 6, Ward no 2/6, Lal Bahadur Shastri Path, Gaya Patna Road, P.S- Kotwali, Town 823001 Gaya Bihar
    44 Siliguri Sridip Majumder 9733007324 sridip [dot] majumder [at] ageasfederal [dot] com 3rd floor Merchant square building Sevok Road, Siliguri 734001 Darjeeling West Bengal
    45 Ajmer Jitesh Sharma 9983790909 jitesh [dot] sharma [at] ageasfederal [dot] com Office No. 06, 2nd Floor, Cine Mall, Ana Sagar Link Road, NA 305001 Ajmer Rajasthan
    46 Delhi - Cp Harish Singh Negi 9810126895 harish [dot] negi [at] ageasfederal [dot] com 907- 908, 9th Floor, Kanchanjunga Building Barakhambha Road, Connaught Place, NA 110001 New Delhi Delhi (NCT)
    47 Kolhapur Sagar M Kurundwadakar 7020599302 sagar [dot] kurundwadakar [at] ageasfederal [dot] com The Gemstone CS, Office No.5 B, 1st Floor, 517 A/2, ‘E’ Ward, New Shahupuri, Near Central Bus Stand Kolhapur 416003 Kolhapur Maharashtra
    48 Jamnagar Reena Dineshbhai Jotangiya 9925245200 reena [dot] jotangiya [at] ageasfederal [dot] com 2nd Floor, Office No 254 & 255 Neo Square, Opp. Income Tax Office, Nr. Amber Cinema P N Marg 361001 Jamnagar Gujarat
    49 Aurangabad Anthon Shinde 8007485599 anthon [dot] shinde [at] ageasfederal [dot] com Office no.5, CTS no.17354/2 Sai Square Complex, Osmanpura NA 431001 Aurangabad Maharashtra
    50 Asansol Bhupender Singh 8001600178 bhupender [dot] s [at] ageasfederal [dot] com 4th Floor P C Chatterjee MarketG T Road RambandhuTala Asansol 713303 ASANSOL West Bengal
    51 Bhubaneswar Dipika Patanayak 9937505777 dipika [dot] patanayak [at] ageasfederal [dot] com 3rd floor PLOT NO-2.C, Janpathunit- III Khordha 751007 Bhubaneshwar Odisha
    52 Raipur Saraswatula Venkat Jagannathan 9691809666 venkat [dot] saraswatula [at] ageasfederal [dot] com 1st Floor Piyank Tower GE road Raja Talab, near Ghadi chowk Gaurav path492001 Raipur Chhattisgarh
    53 Jabalpur Nitin Khatri 8234032221 nitin [dot] khatri [at] ageasfederal [dot] com 2nd Floor, Ahuja Tower Beside Krishna Hotel, Nepier Town Bhanwartal 482001 Jabalpur Madhya Pradesh
    54 Jamshedpur Muninder Singh 9905755255 muninder [dot] singh [at] ageasfederal [dot] com 3rd Floor , GDR Siddha, N Road, PS: Bistupur, Near St Mary’s Church 831001 Jamshedpur Jharkhand
    55 Contai Pravas Das 9851872303 pravas [dot] sdas [at] ageasfederal [dot] com 2nd Floor, Axis Bank BuildingSerpurEtwaribar Circle No 2 Ward no VIII, Under Control Municipality, Contai Purba 721401Medinipur West Bengal
    56 Chapra Navin Kumar Singh 8383063045 navin [dot] singh [at] ageasfederal [dot] com 3rd Floor, Hotel HeritageMunicipal Chowk, Kachhari Road NA 841301 NA Bihar
    57 Udupi Poornima Udupi 9501579895 poornima [dot] udupi [at] ageasfederal [dot] com 13- 2-30E3A, 2nd FloorShri Malshi Court Back Road NA 576101UdupiKarnataka
    58 Satara Srushti Ashish Diwekar 8806661189 srushti [dot] diwekar [at] ageasfederal [dot] com Vijayjyoti Complex, Sr No 283/1/1 Plot No. 29& 3, Karanje Tarff, Opp. To Prakash Loge NA 415001SataraMaharashtra
    59 Kakinada Kapilavai Hari Babu 9603437999 haribabu [dot] kapilavai [at] ageasfederal [dot] com D.No.13-1-57/1, 3rd FloorWard No. 14, N V R Complex, Subhash Road Main Road, Kakinada 533001 Kakinada Andhra Pradesh
    60 Trichy S Kathavarayan 9585455777 kathavarayan [dot] s [at] ageasfederal [dot] com 3rd Floor, No. A-10, Lakshmi Arcade, 11th Cross, Thillainagar Main Road NA 620018 Trichy Tamil Nadu
    61 Erode raveendran m 7338995333 raveendran [dot] m [at] ageasfederal [dot] com Srivari Complex 1st floor 52/1, Meenakshi Sundaram street NA 638003ErodeTamil Nadu
    62 Sasaram Ramesh Sinha 9534701406 ramesh [dot] ssinha [at] ageasfederal [dot] com Sri Sri Bala Jee Complex 3rd Floor, Old G.T Road, Raj Coloney Sasaram 821115 Rohtas Bihar
    63 Prayagraj Prince Jaiswal 9264922204 prince [dot] jaiswal [at] ageasfederal [dot] com No 46/3, 2nd floor, Vinayak City Square, Sardar Patel Marg Civil Lines NA 211001 Prayagraj Uttar Pradesh
    64 Salem Devaraj B 8940096724 devaraj [dot] b [at] ageasfederal [dot] com Maheswari M, Maheswari Complex Old SF No. 47/4A2, New Ward-M, Block - 15, T.S No. -21, NA 636004 Salem Tamil Nadu
    65 Mysore Devaiah B V 9448436213 devaiah [dot] bv [at] ageasfederal [dot] com 1st Floor, Sri Srinivasa Plaza, Kuvempunagar Jayanagara Thonachi Koppal, NA 570023 Mysore Karnataka
    66 Tiruppur Kameshkumar . 9095923017 kamesh [dot] kumar [at] ageasfederal [dot] com Building Name: Greenway, 17, 1st Floor Sakthi Nagar, P.N. Road NA 641602 Tiruppur Tamil Nadu
    67 Bhopal Manish SAcharya 9993032320 manish [dot] sacharya [at] ageasfederal [dot] com 3rd Floor, Alankar Complex, 10, MP Nagar II, NA 462011 Bhopal Madhya Pradesh
    68 Vadodara Sujalkumar Devrajbhai Roy 9601535057 sujalkumar [dot] roy [at] ageasfederal [dot] com Office no 313, Kanha GJ CentralAlkpuri, Vadodara NA 390007 Vadodara Gujarat
    69 Ghaziabad Mohammad Asim 9559443129 mohammad [dot] asim [at] ageasfederal [dot] com 1st Floor, Sri Sri Ravi Shankara Plaza, B-5, R.D.C. NA 201002 Ghaziabad Uttar Pradesh
    70 Kolkata Prantik Ray 6290393063 prantik [dot] ray [at] ageasfederal [dot] com 302, 3rd Floor, L&T Chambers, 16 Camac Street, 700016 Kolkata West Bengal
    71 Howrah Jay Sahani 7044099227 jay [dot] sahani [at] ageasfederal [dot] com 1st floor. Total floors Ground 3 floor 49 Moulana Abul Kalam Azad Road (Dobson Road), A- Block, A- Block Howrah 711101 Howarh West Bengal
    72 Balasore Subhrajit Patnaik 9040083011 subhrajit [dot] patnaik [at] ageasfederal [dot] com Ground Floor, City Plaza Vivekananda Marg Balasore PO Orissa 756001 Baleshwar Odisha
    73 Anand Ashish Vegad 9352599899 ashish [dot] vegad [at] ageasfederal [dot] com P B No. 31 Maruti Sumiran Opp.Nand Bhoomi, Vidyanagar Road Anand 388 001 Anand Gujarat
    74 Karim Na Gar Godaba Anil Kumar 9959792125 anilk [dot] godaba [at] ageasfederal [dot] com IDBI Bank Ltd HNO: 8-5-445, Ground Floor, Sri Mansion - V Laxmi Nagar, Kaman to Hyderabad Road Karimnagar 520501 Karim Nagar Telangana
    75 Thanjavur Rameshkumar . 9940855263 ramesh [dot] kumar [at] ageasfederal [dot] com No. 2889, Ground Floor Srinivasam Pillai Road Thanjavur Tamilnadu 613 001 Tanjavur Tamil Nadu
    76 Palakkad Sumesh T S 9747157058 sumesh [dot] ts [at] ageasfederal [dot] com Sai Krishna Residency Kunnathurmedu Palakkad 0678013 Palakkad Kerala
    77 Rourkela Debasmita Das 9861307000 debasmita [dot] das [at] ageasfederal [dot] com First Floor / Ground Floor Dua Complex Panposh Road Sambalpur 769004 Sundargarho Disha
    78 Mumbai (Lower Parel) Archana Ragavan 022-41689764 mumbaiho [dot] gro [at] ageasfederal [dot] com 22nd Floor, A Wing, Marathon Futurex, N. M. Joshi Marg, Lower Parel (East), Mumbai 400013
  • If your query is still not resolved, then you can also contact to the Grievance Redressal Officer at the details mentioned below:
    Designation: Grievance Redressal Officer
    Contact No.: 022-41689000, Extn: 9764
    Email: gro [at] ageasfederal [dot] com

Level 3:

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Registered Office

Ageas Federal Life Insurance Co Ltd.,
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East),
Mumbai 400013, India

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