(std code) 3940 4040 Prefix the std code of city you’re calling from.
Fill this feedback form online
For service: customercare [at] vgmail [dot] in
For general enquiries: contact [at] videoconmail [dot] com
SMS "SVC" to 53030
sir your videocon tellicom services are very poor. Your customer care service is also more poor, they not provide any response related to customer problem.
hello sir if you got this mail then you call me on this no.07355810480.
I want to say that your company active cricket adda service on this no .7355810480 and i want deactive this service,but your company not provied any option to remove this. when i call on customer care(198),this no is 24 hour busy. so pleas give me solution. I'm in more trouble. plz help me........!
I want give some suggestion to you,how to improve your customer care servies.
I have been using your videocon sim card since last 1 year, i am receiving daily atleast 2o call from your end, all automated call regarding caller tunes or some or the other offers.
Please stop this calls immediately or else it will force me to take some serious action wich will cause something very serious and i have lots of friends and relatives using your services, they are also facing the same problems, trust me if this calls are not stopped within 48 hours from my complaint time, you will loose almost 30 customers at time, am sure you will respect my complaint and will take on cosideration and if it is not done so than it will proove that you company do not value your customers's.
This calls are disturbing my personali as well as my professional life. This is pathetic i disconnect one call and immediately i receive another automnated call on my number.
If this is not taken in consideration i will spread this in all social networking sites. I had used all other company's cards but never faced such pathetic experience.
I have tried calling on your customer care services 50 time the call gets automatically disconnected, WOW what a great service! I am highly disappoited by your such kind of services.
Please dont test my patience any more i dont want this calls. Stop this call ASAP.
Hope to hear from you soon.
i have a 175 ltrs fridge i have raised 5 tickets for servicing only once the Srinnivas came but he has closed all the tickets.
This much big company not deppending on one service person for hyderbad to pathatic.
I am residing in Hyderabad Uppal.
I have a videocon LCD TV (INTEGRA). No indication of power, when we switch on the power supply line.
Please depute your service person to check up the same.
231, Indian Express Housing Society
Sector -48/A, Chandigarh-160047
My LED TV was not working properly. I have already complaint Regarding this problem. My complaint number is "GHA1302120066" date 13 FEB 2012
They never take any action and not give any response of my call.
So kindly take strict action on it.
M viswajeet from gwolier maine my videocon number is 907426711519 january ko net pack karwaya tha jo mera 19 february ko khtam hona tha but mera 1 din pehle hi 18 february ko hi khtam ho gya...so please help me..
I earnestly request all the customer of throughout the India not to purchase any VIDEOCON products because they are cheaters. I purchased V-1531 mobile from HOMESHOP18 in Nov.'2011. It's giving lot of problem since I purchased. Speaker is not working battery is not charging etc etc. I complained lot of times with Homeshop18 as well as customer care of videocon but of no avail. Moreover, whatever number I have been given is either out of order or not working. It's very strange company like Videocon is behaving in such a manner.
last 2 & half month ago. i had Purchase a moble phone videcon v1309,
bay home shop-18.
INVOICE NO. OD.03911879875.
There has speaker Problem pls checked it and repear.
This is preeti the same problem happen wid me please guy dont purchase any vediocon mobile they are fraud from the day i purcshase the same this happen battery problem speaker problem even i have complain in akurdi service center pune they are no.1 cheater they committed me for replacement but now after 24 days there is no response.
My mobile no- 9074172975 . Please stopped business call.
R K Dubey
Itarsi Madhya Pradesh
I posted a comment /complaint on 15.11.2011.
What use? No Response from the company. It this the way to say "customer Care"
Videocon Company should answer the complaints posted by the customer. On line complaints are many in number.
No single complaint got answered/rectified. Pl. take this as an urgent priority and try to solve the problems of your customers.
We have loged call gha1910110216 19-10-2011
gha1910110214 19-10-2011 but these calls are locked by vediocone without infoming us and job pending at the time of call closed,
we have loged new call gha1011110236 gha1011110239 on 10-11-2011 and till date we did't get any solution against said calls, so we are requesting you to please resolve all the above mention calls and please also lets know the how much time required to close the calls.
I am Santosh Pattnaik from Bhopal having problem with outgoing getting message insufficient balance.
I have videcon GSM card 8269484081. I had balance Rs 350.00 suddenly outgoing stopped not getting any message. While calling also call was not happening and closing. On second while call getting messages you don’t have sufficient balance. Before complain i have recharge Rs 100.00 as unable to call to customer care for complain. After recharge same message getting you don’t have sufficient balance. On third day I have gone customer care office for giving complains that is In M P Nagar, Bhopal talk with Miss Sonal. She assured me it will resolve with in evening 6.00 AM. But today is 7th day still it is not resolved. So can you help me the process how it will resolved.
don't bother bro.. my number is also disconnected I have complained in TRAI also.. but nothing happend.. this is 2G KAAND...
I purchased Fully Automatic Washing Machine in December, 2005. It is working nicely but for the last few days
it is giving trouble as it is not taking water. When it is supplied with water manually, it works. please find the
solution to the satisfaction of your cherished customer. Is there any scheme like buy back/ exchange system.
Pl. attend to this complaint as most urgent and reply to make your customers happy.
I have submit my mobile phone for reparing at 10th of october which was under warenty but service center not back to me . I advise to all not to the purches videocon products.
Dear Sir / Madam,
Here with inform to you my videocon sim last 20 day income call Specialty not available. I was inform to your customer care service they are taken complaint but problem was not clear and I was call to V help Customer care service for every day they are put user busy. Then i think change my Network to another network and i was send SMS for PORT 9080120944 to 1900 they are charged each SMS Rs.1 for more then 5 SMS they are not given any reply my nos. Pls Take my complaint clear the problem. Kindly do the needful.
I have a washing machine of Videocon make model 6800+, which is not working since last 15 days I made a complaint to Alwar office (service center) from my mobile number 09928344431, Add-Ashiana green hills, Neemrana on dated 14th and 22nd October but still it has not been addressed & it cannot be anticipated such a professional group. This is second time in a year when we get delay in services & failure in same timer. Can you please tell us as per policy; in how many days service will be provided from Alwar?
Pl look into the matter & provide the best services to customer as per policy.
I purchased one 5.5 kg automatic washing machine and after two operation i.e during second operation there was great noise in the machine and I saw broken stones under the machine. I registered complaint on 2/10/2011. But still the matter is pending even after the visit of Service engineer and reviewing the Bill. Please look into the matter and resolve it fast, I am in problem.
Mob. No 9555625765.
I contacted videocon customer care number who asked me to contact reliance care. Kindly let me know the reliance care number with whom I can contact for my videocon washing machine service.
I could not find the location or Telephone number of service center around Mohali Punjab India plese let me have the number and location
Hello sir, here's Manish Kumar from " Singla Eye Hospital, Fauji Road Kotkapura Distt Faridkot Punjab" have a Videocon plasma Tv which is purchased by me 2 years back. now it is stop working. remote is working well it is not starting with the remote or manual function. so please clear my query as soon as possible
I am purchased Videocon Tv model CTVVCS21SBRCUF NO.920809010141719045 on dated 7/05/2010 and it repaired 3 times in warranty period but it is not working properly after warranty period my tv is repaired by service engineer dated 4 /7/2011 and i pay Rs 455/- and after 1 month TV is not working.
I have purchased Videocon challenger tv on 16.08.1998 on money back scheme vide receipt no-E/00079815 , appln sr.no-P131431 in the name of Sarat Kumar Satapathy from Vijaya enterprises,Kalinga market complex,Angul, Orissa.The original receipt had been sent to mittal court,17 th floor,c-wing ,Nariman point ,Mumbai-21.But till now no reply have been received.Please look into the matter and advice to get back my money(Rupees 12990).Sarat Satpathy,9009255490(mob.)
i have Videocan V1604 one year old. now the mobile having the charge problem. means charger pin not working properly. i change the charger, now i found the charger pin in the mobile is the problem. i visited the service center the asking 10 days time to change the pin.since they have no stock. they are telling there is no proper spare supply from the Vc company.
I NEVER SEEN THIS TYPE OF POOR CUSTOMER SERVICE AND THE POOR MOBILE PRODUCT NOT GETTING SPARES IN THE MARKET. NOW SUGGEST THE PEOPLE DON"T GO FOR VEDIOCAN PRODUCT.
primebabu [at] gmail [dot] com
i bought 42 inch hyundai LCD tv from NEXT,vidyaranyapura,bangalore,vide bill no.27266(2711002027) dated 24-12-2010, product code.14000014845--LCD-HYUN-42-HY4298L-LCD-50000:1 FHD-SL no.111010010606900516.
complaint is that it is not giving audio output since last ten days.
efforts to get the problem attended by your service person through NEXT people is not getting any result.
please record this defect occurance during guarantee period and take quick action to rectify. thanking you
Mrs.Jhansi Lakshmi rao , care of commander NVB Rao
please disconnect my above said telephone as I am not receiving any network range from last two month. after many complaint it has not been rectified so please get it disconnected
My mobile number is 8268981458. I have paid Rs. 96.00 for data services activation and usage on 10/09/2011. I got the Data settings on 11/09/2011 morning only after talking to a customer care executive. I confirmed from him that Rs. 96.00 has been received in my account and that my free usage for a month is 4GB. After that I used data/GPRS foe about 7.5 mb and when I disconnected I got the message that Rs. 75.00 has been deducted from my balance. This is sheer cheating. Over and above that I have been calling on your number 198 and have by now exceeded more than 300 attempts to talk to your executives but all in vain. I can't believe that your busines principles and customer care all a cheat. My money has to be added back to my balance or else I'll go to a consumer court. I need your company to call me up immediately as your system must be telling you that one particular mobile no. is trying to contact you fervently. Yet you are not responding at all. Let me see how honest and sincere your company is setting right it's own mistakes.
I HAVE PURCHASED VIDEOCON FULLY AUTOMATIC WASHING MACHINE MODEL K6500-DX. ITS ALREADY ABOVE TWO YEARS AND NOW THERE IS A PROBLEM WITH A PART PALSATRA WHICH HAS TO BE CHANGED, AND I AM READY TO PAY, BUT THE PART IS NOT AVAILABLE WITH THE COMPANY.
THE COMPANY SHOULD TAKE THE AVAILABILITY OF SPARE PARTS AS THEIR FIRST AND FOREMOST CONCERNED STEP.
VGA input connection to my LCD is not functioning.
See Mobile Website Version