Videocon Customer Care Numbers

Comments

Part Replacement Pending since 2 months now

Complain No - 1906140274 & 2507140260..

This Complain was register in June and since then no one has come to replace the parts. Each time the technician come over and then take the photos and makes a note of the part and then no one shows up.

Tired calling the Area in-charge on - 7259031332 & 7259031327..

Also called 09739224922 (manunatha) Karnataka or Bangalore Area Incharge and he assured me that the part would be replaced by 25th July 2014. However still the issues is not resolved.

This kind of service was not expected from Videocon.

lcd complained is not solved yet.

Hello
I have registered my lcd complaine before 21 days, but it was not solved till the date.The technician was not pick up my phone and customer care dose not do any thing about it.my mobile no 9426862980 If my complaint is not solve in 3 days i wiil go to the consumer court.
I hope you will reply possitively in short time.
Thank you
Vipul patel
16,Akshar park society
kalol,Dist-Gandhinagar
pin-382721
GUJARAT

Requesting to deactivte my stolen phone.

sir,it is being informed urgently to deactivate my Videocon cell phone(model no.V1528VIDEOCON) which is being stolen.It's IMEI number no. 911214850026605.If this phone was deactivated,please informed or contact me at this Email:maheshgohel22 [at] yahoo [dot] com
Or phone number +919925583470,+919427325068

opening of videocon TV&Mobile customer care centre at Bargarh

Dear Sir,
I sri sadaanand Mahapatra working as principal, president of sigma institute of electronics and technical training Centre, Mastertikira, Bargarh. This institute is working since1990 . It is bearing society register N0.2483/57 of 1990.
It is also approved for TRYSEM/SJSRY training for Television repairing trade. In different trades like TV,colour TV,DTH ,Mobile repairing , induction cooker repairing, weighing machine repairing , computer hardware training are provided in this institute. Every year unemployed youth are getting a good training and they are becoming selfemployed.
As we are solving the problem of unemployment we want to open videocon customer care centre for all products of your brand. Kindly allow us and send necessary information about opening the videocon customer care centre at Bargarh district.

yours'
sadaanand Mahapatra
Mastertikira, Bargarh
9040543092

my complaint no .KAR2005130295 is still unattainded

To
The incharge
Customer care videocon
i had puchase an washing machine of ur make and now have some problem with it .and i had registered a complint on ur customer care on 21 may 2013 and my complain no is -KAR2005130295 at that time customer care person told me that within 72 hours my problem will be rectified. but no one come to resolve my problem till the date.
they also provide me the cell no of customer care engineer but he always make a fake promiss and now he is not picking his phone .
kindly look in to the matter and take neccesary action to solve my problem.
regards
lalit gautam
iocl panipat

Requesting to deactivte my stolen phone.

sir,it is being informed urgently to deactivate my Videocon cell phone which is being stolen.It's IMEI number are SIM one IMEI number:911223200435626 and for SIM two IMEI number:911223200435630.If this phone was deactivated,please informed or contact me at this Email:Cimkannrimai [at] gmail [dot] com
Or phone number +919615415415.

gprs problm

8528661685
mobil- karbon A1+
i want gprs setting.
custmer care not pick my phone. its not good service by vediocon. so plz help me.....

TV display not working

The Flat LED tv display is not working in less than three year from the date of purchasing. There is no customer care service to guide & the no. (18004194040 or 39404040) on the TV or net is not workings. The local dealers at Jharsugud ( Orissa ) or repairing centre refuse up to help.
This is ridiculous.
Prahlad Sharma
9939301337

complain about balance deduction

i didn't apply for any internet package but still they have activated without my permision....even though they have deducted my balance 2 times...why you all r doing so....please refund my baleanc...200rs is not a small amount...

thanking you....
i hope you will give me positive response...i am waiting...
i have sent you my mobile no. at this mail id(121 [at] videocon [dot] com)
because i don't want to public my no.
please resolve my problem.

balance cut

my 14rs balance cut last day without any service start so please give me refound

LED tv

Videocon products would disappoint at this extent, we had no idea. The Flat LED tv display is not working in less than one year if the purchase. There is no customer care service to guide. They send local dealers which refuse up help. The dealer the purchased the tv from is claiming that I will have to pay an amount of 18000 for the new display.
This is ridiculous. I'm definitely going to file a case to the consumer court.
Dr. Dhunna
9463761004

Crook Videocon

Hi,

We purchased Videocon refrigerator in 2011. It has barely completed a year and to my shock the doors have started rusting. Its getting brittle due to which pieces will start falling out soon. I called the customer service who are no less than machines. There was no apologies or empathy displayed, rather the person was extremely rude and mechanical.
I also purchased the Videocon LCD and I was promised an engineer visiting my home to aquaint me with various features. Its been almost a month and no one has ever come till now. Videocon is a pathetic brand with super pathetic people working in it. I regret my decision of purchasing Videocon products.
MY ADVICE TO REST OF THE CONSUMERS: AVOID VIDEOCON PRODUCTS... THEY ARE CHEATERS AND DO NOT GIVE GOOD SERVICE. I HOPE YOU GUYS GET SOME LEARNING AFTER READING SO MANY COMPLAINTS.

Videocon SIm Recharge

this is inform that the videocon is not providing the tariff recharge from last 1 week , they are giving the silly reason like techinical issue , but as we are using this sim services it create heavy problem in day to day transaction

consumer court.

22nd October, 2012

To
The Manager,
Customer Care Centre
Videocon Television Customer Care.

Sir/Madam

My name Balaji I purchased a Videocon 32 inch TV as on 20/02/2012 tin: 33541002144 in Amsa Vision #5/16 Bharathy road perambur Chennai - 600011. Now I have a problem in TV I raise complaint in Thendral service centre as on 27/09/2012 complaint no CHE2709120044 I spoke with Manager Mr.Balaji – 8056844388. Next day (28/09/2012) Technician Mr.Pavithran - 8754049468 came and he told board problem so I replace a new board for you tomorrow. On 1/10/2012 another technician Mr.Kumar – 8144933361 he also told board problem I replace a new board tomorrow but he came on 3/10/2012 at 9.30pm this board is not setting for your TV so tomorrow I bring a another board but he came on 05/10/2012 at 8.30pm again the board is not setting for your TV so tomorrow I bring a another board but he came next day(06/10/2012)9.15pm is not setting for your TV so tomorrow I bring a another board so we give a call to Manager Mr.Balaji he told that is cable problem but we ask our area cable person to check the cable but they told there is no problem in cable your TV only problem again we check in our DVD player, Laptop VJE cable and pen drive but it’s not working now I need a replacement TV within one week otherwise I file a case in consumer court.

dvd player VBD14 Remote control

sir, My name is shyam mavelikara,my complaint videocon dvd player remote damaged model number VBD14 please give me a this model number remote. my address shyam, kalarithara, thazhakara.p.o, mavelikara, alappuzha (dist) kerala. 690 102

Locked my sim-9076272388

please Locked my above mobile number. becauce my mobile has lost in Kurla durining running the train on 7/10/2012.
Regards,
Mithilesh Pathak.
Bhatwadi,Ghatkoper(W)
Maharashtra
Mo. No-9076272388

Plasma Television Complants

Sir Mere Plasma Tv Me Thodi Dikkate AA RAhi HAi. PLease Send A Somebody In My Home Please Call First. 9711343605.

paying no attention to my complaint lodged before 2 months

unfortunately i have bought a videocon a/c..in da month of july 2012, my a/c compressor was burnt out and i immediately got registered complaint ref..GHA1708120066. I am not in INDIA now..i have sent many emails but what i got only assurance that my a/c soon will get repaired..my place is in UTTAR PRADESH, SAHARANPUR, i dont have direct no of saharanpur dealer. I have been in touch of mr harmeet singh in videocon but he also is doing nothing..only fake assurance..plz can any one help me as my 6 years old daughter and my wife are alone in INDIA and they both are suffering a lot..
Thanks and Regards
Mohammed Khalid Siddiqui
+974-7721-7544

TELEVISION VIDEOCON TORNADO 22 LCD UNABLE TO VIEW

Dear Customer care,

I have purchased Videocon LCD model TORNADO 22 from Uttam Nagar, New Delhi one and half year back.
Now for the last 2 days, the moment we switch on the tv, without pressing the green button from the remot to make the tv on, it is being automatically getting on and the main menu option is also appearing automatically and it is keep on dancing from all the option from TV, AV1, AV2 etc., and I am unable to do any thing.

My address is,

SANKARAN. N
876, GROUP 3, JANTA FLATS,
HASTSAL, UTTIAM NAGAR,
NEW DELHI 110059
NEAR MOTHER DAIRY.

MOBILE # 9810933371.

I WILL BE AVAILABLE IN MY HOUSE AFTER 6.30 PM.

Please register this complaint and do the needful.

Also if any charges to paid and can I make it through my credit card.

Please advise.

Regards,

Sankaran. N

videocon 32"LCD TV COMPLAIN

DEAR VIDEOCON SERVICE DEPARTMENT MY 32"LCD TV IS DISPLAY COMPLAIN IN WARRANTY PERIOD.....SO PLZ.PROVIDE ME UR BEST SERVICE FAST.....THANX SIR MY MOB.NO.IS +919829242742

tv remod

hello sir
mere pass vedeocon chalanger ex 2003 ka modal no 5143R hai i want a tv remod model no 5143R

GPRS AND NETWORK PROBLEM

Dear sir...

sir your videocon tellicom services are very poor. Your customer care service is also more poor, they not provide any response related to customer problem.

hello sir if you got this mail then you call me on this no.08529694575.
I want to say that your company notactive GPRS service on this no .8529694575 and i want active this service,but your company not provied any action to remove this. when i call on customer care(198),this no is 24 hour busy. so pleas give me solution. I'm in more trouble. plz help me........!

I want give some suggestion to you,how to improve your customer care servies.

Regard
Mr.joginder singh
reply

Compaint To Videocon

Dear Sir,

I have Purchsed a Refrigerator of Videocon(ModelNo D40240SG, SerialNo 98070726018800076) in 20/09/2007.
In Mar 2012 there are some problem in Refrigerator,so i call the Videocon customare Care.
then An engineer come home to check Refrigerator,he said there are No Cooling GAS in Refrigerator.
then we send the refrigerator to Delaer to Fill the Cooling Gas on 20/03/2012.

From Date (20/03/2012 ) to Till Now Dealer is not responding.
Every time we call Dealer said thats a company problem so we cant help you.
Dealer also mislay Duffrin Cover of Refrigerator.

Dealer Detail
Asha & Company

Ph : 0532 2440466
Ph : 0532 2400291
Cell : +91 9414308282
Cell : +91 9335168118
Cell : 09335138328
Cell : 093351388428

110, Nr Clock Tower, Johnstonganj, Allahabad - 211003
Uttar Pradesh

Web Address : ashacompany.com/contact.html

Customer Name : Ghanshyam Das Gupta

Address :326 Chak Raghunath Naini Bazar Allahabad

Mobile No : 9450583450

Pin 211008

Uttar Pradesh

Pathatic after sales service of Vediocon Refrigetor

Hello Team

I fail to understand despite of producing all the documents ,why the issue is not addressed .
Have clearly explained over the phone that this is the only receipt which was provided by the showroom .who knows that wither he is a dealer or a sub dealer .As a costumer when i got the receipt and the warranty card that enough for me . Now when the product is having the issue within the warranty tenure you all are asking the chalan etc.the showroom from wher the product was purchased is closed in the year 2009 only . The date of manufacturing and the Serial number all are mentioned on the product ,than why the company is not fetching the data from your records and solve the issue rather that troubling the costumer.And it is said all over that the Vediocon is the best in customer care,
The Tickets are getting closed without attending .

Hope the above is in detail and also let me know the escalation matrix.

Thanks & Regards

Siddique, Abdul Shubbir ORION B6, Survey No 66/1
Assistant Manager Facilities Raidurgam, 500032
IBM INDIA PVT LTD India
Jones Lang Lasalle
Tie-Line: 040-67289116
Mobile: 9948177866
e-mail: abdulsid [at] in [dot] ibm [dot] com

----- Forwarded by Abdul Shubbir Siddique/India/Contr/IBM on 08/16/2012 11:54 AM -----

From: Abdul Shubbir Siddique/India/Contr/IBM
To: sainathchariap [at] gmail [dot] com
Cc: amreenshubbir [at] yahoo [dot] co [dot] in, amreenshubbir [at] rediffmail [dot] com, ref [at] videoconmail [dot] com
Date: 08/13/2012 02:14 PM
Subject: Replacement of the Vediocon Compresser under warrentey.

Hi Sainath

As requested please find below the scan copy of the warranty card .

Just for your Update on Your Engineer Mr: SUNIL. Had visited my resident on 11/8/2012. Had charged the visiting fees which was RS: 250/- and as per his observation the compressor was having the problem ,which require immediate attention but after that he had never contacted me .and the issue is still the same .

Hope some one would attend the call and address the issue ASAP .

Date of Purchase : 10/06/2007
From: Vision Electronics & Home Appliances.
Complain Number: HYD1008120269.

Thanks & Regards

Siddique, Abdul Shubbir ORION B6, Survey No 66/1
Assistant Manager Facilities Raidurgam, 500032
IBM INDIA PVT LTD India
Jones Lang Lasalle
Tie-Line: 040-67289116
Mobile: 9948177866
e-mail: abdulsid [at] in [dot] ibm [dot] com

Eroor F 1

Last 4th may 2010 I have purchased Video con washing machine which Model No K6500DX. But last six month call to service center which name is Lal Khan and his contact no is 9331913568 but till my problem is not solve service center. Main problem of my machine is when go to spain on that time machine is going hang and show F 1 and water supply is closed. for this request to you please solve the problem .

thank you

samir Paul
9804880014

how can i know my id number

how can i know my id number becouse i know my mobile number registered

Dear Sir There is some

Dear Sir
There is some problem in my internet connection it is to slow too open webpage.my no is 9068081071 and please do not activate any service without request.
thanks

refrigrator compressor faulty

i had been complaint 2 or 3 times but not response by service engg mr
rajveer that,s mobile no.9017223746.my no. is 9466546982

Regarding activation of services without my request in sim

MY MOBILE NO IS 9080724406, I HAVE NOT ASKED FOR "YOUR LOVE KI DISPENSARY" SERVICE BUT STILL WITHOUT MY ASKING THIS SERVICE IS ADDED AND MONEY IS DEDUCTED FROM MY BALANCE, AND STILL RENEWING EVERY 5 DAYS AND DEDUCTING MONEY. SERVICES SHOULD ONLY BE ADDED IF THE CUSTOMER WANT'S, JUST TO ADD TO YOUR INCOME CUSTOMER SHOULD NOT BE MADE TO PAY. I HOPE THAT MY BALANCE WILL BE ADDED AND SERVICE BE DISCONTINUED.

THANKING YOU. HOPE MY COMPLAINT WILL BE LOOKED INTO WITH POSITIVE RESULTS.

To get your balance Back

send a message to 1900
with typing the following code as it is and replace the dummy mobile number with your own. and see the magic.
When you get a call back from videocon customer care
tell them u r fed of all this happening to you and that is why u r migrating
tell them about the balances deducted. They will return you all.

PORT 8269485752

DEAR SIR, I HAVE 15 DAYS

DEAR SIR,

I HAVE 15 DAYS ALREADY SUBMIT COMPLAINT. BUT MY COMPLAINT IS NOT ANY ACTION BY YOU. PLEASE SIR URGENT SOLVE THIS PROBLEM.

THANKS & REGARDS
KAMLESH SAINI
9252412225

Complain

Dear sir...

sir your videocon tellicom services are very poor. Your customer care service is also more poor, they not provide any response related to customer problem.

hello sir if you got this mail then you call me on this no.07355810480.
I want to say that your company active cricket adda service on this no .7355810480 and i want deactive this service,but your company not provied any option to remove this. when i call on customer care(198),this no is 24 hour busy. so pleas give me solution. I'm in more trouble. plz help me........!

I want give some suggestion to you,how to improve your customer care servies.

Regard
Om verma

automated calls atleast 20 times daily....

Hi Team,

I have been using your videocon sim card since last 1 year, i am receiving daily atleast 2o call from your end, all automated call regarding caller tunes or some or the other offers.

Please stop this calls immediately or else it will force me to take some serious action wich will cause something very serious and i have lots of friends and relatives using your services, they are also facing the same problems, trust me if this calls are not stopped within 48 hours from my complaint time, you will loose almost 30 customers at time, am sure you will respect my complaint and will take on cosideration and if it is not done so than it will proove that you company do not value your customers's.

This calls are disturbing my personali as well as my professional life. This is pathetic i disconnect one call and immediately i receive another automnated call on my number.

If this is not taken in consideration i will spread this in all social networking sites. I had used all other company's cards but never faced such pathetic experience.

I have tried calling on your customer care services 50 time the call gets automatically disconnected, WOW what a great service! I am highly disappoited by your such kind of services.

Please dont test my patience any more i dont want this calls. Stop this call ASAP.

Hope to hear from you soon.

Regards,
Sonali Sarkar
8530711119.

problem in fridge

Hi,

i have a 175 ltrs fridge i have raised 5 tickets for servicing only once the Srinnivas came but he has closed all the tickets.

This much big company not deppending on one service person for hyderbad to pathatic.

I am residing in Hyderabad Uppal.

Regards

manikandan.ks

complaint

I have a videocon LCD TV (INTEGRA). No indication of power, when we switch on the power supply line.
Please depute your service person to check up the same.
My address\;
K.V. NARAYANAN
231, Indian Express Housing Society
Sector -48/A, Chandigarh-160047

Regards

Narayanan Nair
Phone: 09646512289

Complaint for LED TV

Dear sir

My LED TV was not working properly. I have already complaint Regarding this problem. My complaint number is "GHA1302120066" date 13 FEB 2012
They never take any action and not give any response of my call.
So kindly take strict action on it.

Thanks
Regards
Saurabh Sharma

complaint

M viswajeet from gwolier maine my videocon number is 907426711519 january ko net pack karwaya tha jo mera 19 february ko khtam hona tha but mera 1 din pehle hi 18 february ko hi khtam ho gya...so please help me..

VIDEOCON MOBILE V-1531

I earnestly request all the customer of throughout the India not to purchase any VIDEOCON products because they are cheaters. I purchased V-1531 mobile from HOMESHOP18 in Nov.'2011. It's giving lot of problem since I purchased. Speaker is not working battery is not charging etc etc. I complained lot of times with Homeshop18 as well as customer care of videocon but of no avail. Moreover, whatever number I have been given is either out of order or not working. It's very strange company like Videocon is behaving in such a manner.

mobile Problam

Dear Sir,

last 2 & half month ago. i had Purchase a moble phone videcon v1309,
bay home shop-18.
INVOICE NO. OD.03911879875.

There has speaker Problem pls checked it and repear.

complain

Hi,
This is preeti the same problem happen wid me please guy dont purchase any vediocon mobile they are fraud from the day i purcshase the same this happen battery problem speaker problem even i have complain in akurdi service center pune they are no.1 cheater they committed me for replacement but now after 24 days there is no response.

stop business call

Sir
My mobile no- 9074172975 . Please stopped business call.
R K Dubey
Itarsi Madhya Pradesh

PLAYING FUN WITH CUSTOMER GRIEVANCE

I posted a comment /complaint on 15.11.2011.
What use? No Response from the company. It this the way to say "customer Care"
Videocon Company should answer the complaints posted by the customer. On line complaints are many in number.
No single complaint got answered/rectified. Pl. take this as an urgent priority and try to solve the problems of your customers.

ref :gha1011110236 gha1011110239

Dear Sir,

We have loged call gha1910110216 19-10-2011
gha1910110214 19-10-2011 but these calls are locked by vediocone without infoming us and job pending at the time of call closed,

we have loged new call gha1011110236 gha1011110239 on 10-11-2011 and till date we did't get any solution against said calls, so we are requesting you to please resolve all the above mention calls and please also lets know the how much time required to close the calls.

regards,
Anil gupta
9899768858

Unable make outgoing

I am Santosh Pattnaik from Bhopal having problem with outgoing getting message insufficient balance.

I have videcon GSM card 8269484081. I had balance Rs 350.00 suddenly outgoing stopped not getting any message. While calling also call was not happening and closing. On second while call getting messages you don’t have sufficient balance. Before complain i have recharge Rs 100.00 as unable to call to customer care for complain. After recharge same message getting you don’t have sufficient balance. On third day I have gone customer care office for giving complains that is In M P Nagar, Bhopal talk with Miss Sonal. She assured me it will resolve with in evening 6.00 AM. But today is 7th day still it is not resolved. So can you help me the process how it will resolved.

Santosh Pattnaik.

don't bother bro.. my number

don't bother bro.. my number is also disconnected I have complained in TRAI also.. but nothing happend.. this is 2G KAAND...

Problem in Fully automatic Washing Machine

Sir,
I purchased Fully Automatic Washing Machine in December, 2005. It is working nicely but for the last few days
it is giving trouble as it is not taking water. When it is supplied with water manually, it works. please find the
solution to the satisfaction of your cherished customer. Is there any scheme like buy back/ exchange system.
Pl. attend to this complaint as most urgent and reply to make your customers happy.
thanks.

service problem

I have submit my mobile phone for reparing at 10th of october which was under warenty but service center not back to me . I advise to all not to the purches videocon products.

income call Specialty not available

Dear Sir / Madam,
Here with inform to you my videocon sim last 20 day income call Specialty not available. I was inform to your customer care service they are taken complaint but problem was not clear and I was call to V help Customer care service for every day they are put user busy. Then i think change my Network to another network and i was send SMS for PORT 9080120944 to 1900 they are charged each SMS Rs.1 for more then 5 SMS they are not given any reply my nos. Pls Take my complaint clear the problem. Kindly do the needful.

Thanking You,
B.SAKTHIVEL
9080120944

complaint

I have a washing machine of Videocon make model 6800+, which is not working since last 15 days I made a complaint to Alwar office (service center) from my mobile number 09928344431, Add-Ashiana green hills, Neemrana on dated 14th and 22nd October but still it has not been addressed & it cannot be anticipated such a professional group. This is second time in a year when we get delay in services & failure in same timer. Can you please tell us as per policy; in how many days service will be provided from Alwar?

Pl look into the matter & provide the best services to customer as per policy.

washing machine automatic 5.5 kg

I purchased one 5.5 kg automatic washing machine and after two operation i.e during second operation there was great noise in the machine and I saw broken stones under the machine. I registered complaint on 2/10/2011. But still the matter is pending even after the visit of Service engineer and reviewing the Bill. Please look into the matter and resolve it fast, I am in problem.
Regasrds,

Vister joshi.
Mob. No 9555625765.

videocon washing machine service reg.

I contacted videocon customer care number who asked me to contact reliance care. Kindly let me know the reliance care number with whom I can contact for my videocon washing machine service.

service centre around Mohali Punjab India

I could not find the location or Telephone number of service center around Mohali Punjab India plese let me have the number and location

regarding complaint of plasma tv

Hello sir, here's Manish Kumar from " Singla Eye Hospital, Fauji Road Kotkapura Distt Faridkot Punjab" have a Videocon plasma Tv which is purchased by me 2 years back. now it is stop working. remote is working well it is not starting with the remote or manual function. so please clear my query as soon as possible

Manish Kumar
094644-23360

tv repairing is faulty by service engineer

I am purchased Videocon Tv model CTVVCS21SBRCUF NO.920809010141719045 on dated 7/05/2010 and it repaired 3 times in warranty period but it is not working properly after warranty period my tv is repaired by service engineer dated 4 /7/2011 and i pay Rs 455/- and after 1 month TV is not working.

money back

I have purchased Videocon challenger tv on 16.08.1998 on money back scheme vide receipt no-E/00079815 , appln sr.no-P131431 in the name of Sarat Kumar Satapathy from Vijaya enterprises,Kalinga market complex,Angul, Orissa.The original receipt had been sent to mittal court,17 th floor,c-wing ,Nariman point ,Mumbai-21.But till now no reply have been received.Please look into the matter and advice to get back my money(Rupees 12990).Sarat Satpathy,9009255490(mob.)

service

dear sir,
i have Videocan V1604 one year old. now the mobile having the charge problem. means charger pin not working properly. i change the charger, now i found the charger pin in the mobile is the problem. i visited the service center the asking 10 days time to change the pin.since they have no stock. they are telling there is no proper spare supply from the Vc company.
I NEVER SEEN THIS TYPE OF POOR CUSTOMER SERVICE AND THE POOR MOBILE PRODUCT NOT GETTING SPARES IN THE MARKET. NOW SUGGEST THE PEOPLE DON"T GO FOR VEDIOCAN PRODUCT.

L.BABUDURAI.
primebabu [at] gmail [dot] com
tirupur.

42 inch LCD tv defective in guaranty period

i bought 42 inch hyundai LCD tv from NEXT,vidyaranyapura,bangalore,vide bill no.27266(2711002027) dated 24-12-2010, product code.14000014845--LCD-HYUN-42-HY4298L-LCD-50000:1 FHD-SL no.111010010606900516.
complaint is that it is not giving audio output since last ten days.
efforts to get the problem attended by your service person through NEXT people is not getting any result.
please record this defect occurance during guarantee period and take quick action to rectify. thanking you
Mrs.Jhansi Lakshmi rao , care of commander NVB Rao

disconnect my tel no 7355574486

please disconnect my above said telephone as I am not receiving any network range from last two month. after many complaint it has not been rectified so please get it disconnected
Paramjit

data usage charges

My mobile number is 8268981458. I have paid Rs. 96.00 for data services activation and usage on 10/09/2011. I got the Data settings on 11/09/2011 morning only after talking to a customer care executive. I confirmed from him that Rs. 96.00 has been received in my account and that my free usage for a month is 4GB. After that I used data/GPRS foe about 7.5 mb and when I disconnected I got the message that Rs. 75.00 has been deducted from my balance. This is sheer cheating. Over and above that I have been calling on your number 198 and have by now exceeded more than 300 attempts to talk to your executives but all in vain. I can't believe that your busines principles and customer care all a cheat. My money has to be added back to my balance or else I'll go to a consumer court. I need your company to call me up immediately as your system must be telling you that one particular mobile no. is trying to contact you fervently. Yet you are not responding at all. Let me see how honest and sincere your company is setting right it's own mistakes.

Hemant Kumar.
8268981458.

UNAVAILABILITY OF SPARE PARTS WITH THE COMPANY

I HAVE PURCHASED VIDEOCON FULLY AUTOMATIC WASHING MACHINE MODEL K6500-DX. ITS ALREADY ABOVE TWO YEARS AND NOW THERE IS A PROBLEM WITH A PART PALSATRA WHICH HAS TO BE CHANGED, AND I AM READY TO PAY, BUT THE PART IS NOT AVAILABLE WITH THE COMPANY.
THE COMPANY SHOULD TAKE THE AVAILABILITY OF SPARE PARTS AS THEIR FIRST AND FOREMOST CONCERNED STEP.

LCD VGA connection not working

VGA input connection to my LCD is not functioning.

microwave open

i have purchased my Videocon microwave of 28 liters convection that was not working ,it was not heating. i complained and they took away my micro with them as they said that it cannot be repaired here ,they have to take it to the service center. we allowed address of service center nit 3 .we waited for 2 months but there was no call from there side, after 2 months i called them up and
they said that i have to pay 2200 rupees when they took my micro it was in warranty but after 2 months the warranty lapsed and they demanded money to get it repaired, i refuse to pay. after some days they called again to say that their service center is shifting and we have to go there to pick our microwave and have and have to pay 2200 rupees too but again there was no call from there side for a long time then after a month or 2 we visited that place and there service center is shifted and we lapse our microwave i have bought it for 7500 rupees ,what should i do now i just want my micro back at any cost kindly help...

regards
Surbhi Sharma

LCD 32''_Not working

Dear Sir(RSM)

Please need your kind attention on the above subject, i have lodged a call no. Kol 0808110759 date 08.08.2011 and the Engineer visited my house on 09.08.11 and told me that power supply needs to be changed and same will be changed within two days but unfortunately i am writing this very sadly that i don't know the two days will be counted form which date.

My request to you that we are esteem customer so you will look into the matter urgently. You know the customer value better than me ,what effect will be in market from a dissatisfied customer.
Thank
Sanjib SinghaRoy(9163316622)

LCD not working properly

LCD Harican 32 Serial No 110211010178407796
Home Address
Samir pandya
City point,
3rd Floor,
Block No-1,
Fish Market,
Nani Daman-396210
Mobile-932894002

Repair washing m/c

My videocon washing m/c which is under warranty developed some fault follwing which complaint was registered(No. GOA 1107110077dtd. 12.07.2011). But till date the problem is not resolved. Request kindly expedite the repair/ replacement.

Washing Mahshine

This is in regards to washing machine (Videocon Digi Nemo) problem which i'd bought 20 days back and I'd launched a complaint (THA2307110264) last saturday and still my issue has not resoled and am not recieving any update on my complaint status, I hope this comment will make a difference and my problem will be addressed and resolved asap.

regards
Satish
997060947
satish [dot] bhagwat [at] eds [dot] com

caller tune added

MY MOBILE NO IS 8528948066, I HAVE NOT ASKED FOR CALLER TUNE BUT STILL WITHOUT MY ASKING CALLER TUNE IS ADDED AND MONEY IS DEDUCTED FROM MY BALANCE. CALLER TUNES SHOULD ONLY BE ADDED IF THE CUSTOMER WANT'S, JUST TO ADD TO YOUR INCOME CUSTOMER SHOULD NOT BE MADE TO PAY. I HOPE THAT MY BALANCE WILL BE ADDED AND CALLER TUNE BE DISCONTINUED.

THANKING YOU. HOPE MY COMPLAINT WILL BE LOOKED INTO WITH POSITIVE RESULTS.

added coller tone without my permision

caller tune added
MY MOBILE NO IS 9074185568, I HAVE NOT ASKED FOR CALLER TUNE BUT STILL WITHOUT MY ASKING CALLER TUNE IS ADDED AND MONEY IS DEDUCTED FROM MY BALANCE. CALLER TUNES SHOULD ONLY BE ADDED IF THE CUSTOMER WANT'S, JUST TO ADD TO YOUR INCOME CUSTOMER SHOULD NOT BE MADE TO PAY. I HOPE THAT MY BALANCE WILL BE ADDED AND CALLER TUNE BE DISCONTINUED.
THANKING YOU. HOPE MY COMPLAINT WILL BE LOOKED INTO WITH POSITIVE RESULTS.

COMPLAINT OF CALLER TUNES

MY MOBILE NO IS 8262324452, I HAVE NOT ASKED FOR CALLER TUNE BUT STILL WITHOUT MY ASKING CALLER TUNE IS ADDED AND MONEY IS DEDUCTED FROM MY BALANCE. CALLER TUNES SHOULD ONLY BE ADDED IF THE CUSTOMER WANT'S, JUST TO ADD TO YOUR INCOME CUSTOMER SHOULD NOT BE MADE TO PAY. I HOPE THAT MY BALANCE WILL BE ADDED AND CALLER TUNE BE DISCONTINUED.

THANKING YOU. HOPE MY COMPLAINT WILL BE LOOKED INTO WITH POSITIVE RESULTS.

Hi, I hav bought a Videocon

Hi,
I hav bought a Videocon 32″ LED TV and requested for Installation on 4th July 2011.I alomst called the customer care 12 to 15 times and all ways hear the same reply that the service Engg will visit today.I dont know when that today will happen.My Complaint no is BAN 0407110124( Which is closed with out resolving).New Complaint No “BAN0407110372″.It was a high time and waiting 5 days just for installation is really surprising.when i cal the customer care and ask to register some complaint but they allways give the same answer that they will forward the issue to the escalation department.So following are the contact no’s which the customer care people gave, saying that these are the higher authorties No. Mr.Naveen – 09739901862 (But all ways the Ph is switched off), Service Center – 080 41746260 (Either engage or no one will pick up the ph).Chetan (service Engg) – 9972246047 (Not working / wrong No), Shankar – 9141177141 (Not working / wrong No).So Please let us know in case it is difficult for your service engg to do their Job???? I will get it done by some local Electrician.
Kindly do the needful as early and let me know on my cell no +918553018445
Thanks
Lakshman.

repairing of videocon washing machine

My videocon washing machine is not working. There was a drain motor problem as said by service engineer of videocon service centre. My machine is not working for last 3 months. I have lodged complaint for about 30 times in customer care number. I repeat 30 times in 3 month. but yet my washing machine is not get repaired. Kindly get it repaired.

Amit mehta
State bank of india
Varanasi

Complain For Ecotech 1450 inverter

I Bought a ecotech 1450 model inverter in jul 2010. and Till date 5 Pcb have being changed in And still this stupid piece of junk is not working i register a complain No GUR1106110491 on 11 june 2011,but almost after 1 month my Inverter is still piece of junk. i had to purchase a new inverter.
If this is the kind of service videocon is offering in delhi and NCR , may god help people in other part of country.

Television having problem in picture tube

From the date of purchasing my videocon television i see picture tube

Split AC compressor not working

I purchaded Videocon AC 1.5 ton Model No.G183 SR NO.11027978001760(ID)21027975000747(OD) on 16 May 2007 from Lotus Electronics 111A/410 80 ft Road Kanpur. For this AC the compressor has repaired on 17.03.2010 Job No. LUC1703100222 & paid the amount Rs.2500/-+Convence Charges but in this season again I Have the same problem . I request you kindly look into the matter & solve my problem immediately. Atul K.Agarwal 09307759573

complaint

I have purchased semi automatic washing machine on 30.04.2011 ,after 15 days their is a problem in dry drum.