Videocon Customer Care Numbers

Comments

lcd complained is not solved yet.

Hello
I have registered my lcd complaine before 21 days, but it was not solved till the date.The technician was not pick up my phone and customer care dose not do any thing about it.my mobile no 9426862980 If my complaint is not solve in 3 days i wiil go to the consumer court.
I hope you will reply possitively in short time.
Thank you
Vipul patel
16,Akshar park society
kalol,Dist-Gandhinagar
pin-382721
GUJARAT

Requesting to deactivte my stolen phone.

sir,it is being informed urgently to deactivate my Videocon cell phone(model no.V1528VIDEOCON) which is being stolen.It's IMEI number no. 911214850026605.If this phone was deactivated,please informed or contact me at this Email:maheshgohel22 [at] yahoo [dot] com
Or phone number +919925583470,+919427325068

opening of videocon TV&Mobile customer care centre at Bargarh

Dear Sir,
I sri sadaanand Mahapatra working as principal, president of sigma institute of electronics and technical training Centre, Mastertikira, Bargarh. This institute is working since1990 . It is bearing society register N0.2483/57 of 1990.
It is also approved for TRYSEM/SJSRY training for Television repairing trade. In different trades like TV,colour TV,DTH ,Mobile repairing , induction cooker repairing, weighing machine repairing , computer hardware training are provided in this institute. Every year unemployed youth are getting a good training and they are becoming selfemployed.
As we are solving the problem of unemployment we want to open videocon customer care centre for all products of your brand. Kindly allow us and send necessary information about opening the videocon customer care centre at Bargarh district.

yours'
sadaanand Mahapatra
Mastertikira, Bargarh
9040543092

my complaint no .KAR2005130295 is still unattainded

To
The incharge
Customer care videocon
i had puchase an washing machine of ur make and now have some problem with it .and i had registered a complint on ur customer care on 21 may 2013 and my complain no is -KAR2005130295 at that time customer care person told me that within 72 hours my problem will be rectified. but no one come to resolve my problem till the date.
they also provide me the cell no of customer care engineer but he always make a fake promiss and now he is not picking his phone .
kindly look in to the matter and take neccesary action to solve my problem.
regards
lalit gautam
iocl panipat

Requesting to deactivte my stolen phone.

sir,it is being informed urgently to deactivate my Videocon cell phone which is being stolen.It's IMEI number are SIM one IMEI number:911223200435626 and for SIM two IMEI number:911223200435630.If this phone was deactivated,please informed or contact me at this Email:Cimkannrimai [at] gmail [dot] com
Or phone number +919615415415.

gprs problm

8528661685
mobil- karbon A1+
i want gprs setting.
custmer care not pick my phone. its not good service by vediocon. so plz help me.....

TV display not working

The Flat LED tv display is not working in less than three year from the date of purchasing. There is no customer care service to guide & the no. (18004194040 or 39404040) on the TV or net is not workings. The local dealers at Jharsugud ( Orissa ) or repairing centre refuse up to help.
This is ridiculous.
Prahlad Sharma
9939301337

complain about balance deduction

i didn't apply for any internet package but still they have activated without my permision....even though they have deducted my balance 2 times...why you all r doing so....please refund my baleanc...200rs is not a small amount...

thanking you....
i hope you will give me positive response...i am waiting...
i have sent you my mobile no. at this mail id(121 [at] videocon [dot] com)
because i don't want to public my no.
please resolve my problem.

balance cut

my 14rs balance cut last day without any service start so please give me refound

LED tv

Videocon products would disappoint at this extent, we had no idea. The Flat LED tv display is not working in less than one year if the purchase. There is no customer care service to guide. They send local dealers which refuse up help. The dealer the purchased the tv from is claiming that I will have to pay an amount of 18000 for the new display.
This is ridiculous. I'm definitely going to file a case to the consumer court.
Dr. Dhunna
9463761004

Crook Videocon

Hi,

We purchased Videocon refrigerator in 2011. It has barely completed a year and to my shock the doors have started rusting. Its getting brittle due to which pieces will start falling out soon. I called the customer service who are no less than machines. There was no apologies or empathy displayed, rather the person was extremely rude and mechanical.
I also purchased the Videocon LCD and I was promised an engineer visiting my home to aquaint me with various features. Its been almost a month and no one has ever come till now. Videocon is a pathetic brand with super pathetic people working in it. I regret my decision of purchasing Videocon products.
MY ADVICE TO REST OF THE CONSUMERS: AVOID VIDEOCON PRODUCTS... THEY ARE CHEATERS AND DO NOT GIVE GOOD SERVICE. I HOPE YOU GUYS GET SOME LEARNING AFTER READING SO MANY COMPLAINTS.

Videocon SIm Recharge

this is inform that the videocon is not providing the tariff recharge from last 1 week , they are giving the silly reason like techinical issue , but as we are using this sim services it create heavy problem in day to day transaction

consumer court.

22nd October, 2012

To
The Manager,
Customer Care Centre
Videocon Television Customer Care.

Sir/Madam

My name Balaji I purchased a Videocon 32 inch TV as on 20/02/2012 tin: 33541002144 in Amsa Vision #5/16 Bharathy road perambur Chennai - 600011. Now I have a problem in TV I raise complaint in Thendral service centre as on 27/09/2012 complaint no CHE2709120044 I spoke with Manager Mr.Balaji – 8056844388. Next day (28/09/2012) Technician Mr.Pavithran - 8754049468 came and he told board problem so I replace a new board for you tomorrow. On 1/10/2012 another technician Mr.Kumar – 8144933361 he also told board problem I replace a new board tomorrow but he came on 3/10/2012 at 9.30pm this board is not setting for your TV so tomorrow I bring a another board but he came on 05/10/2012 at 8.30pm again the board is not setting for your TV so tomorrow I bring a another board but he came next day(06/10/2012)9.15pm is not setting for your TV so tomorrow I bring a another board so we give a call to Manager Mr.Balaji he told that is cable problem but we ask our area cable person to check the cable but they told there is no problem in cable your TV only problem again we check in our DVD player, Laptop VJE cable and pen drive but it’s not working now I need a replacement TV within one week otherwise I file a case in consumer court.

dvd player VBD14 Remote control

sir, My name is shyam mavelikara,my complaint videocon dvd player remote damaged model number VBD14 please give me a this model number remote. my address shyam, kalarithara, thazhakara.p.o, mavelikara, alappuzha (dist) kerala. 690 102

Locked my sim-9076272388

please Locked my above mobile number. becauce my mobile has lost in Kurla durining running the train on 7/10/2012.
Regards,
Mithilesh Pathak.
Bhatwadi,Ghatkoper(W)
Maharashtra
Mo. No-9076272388

Plasma Television Complants

Sir Mere Plasma Tv Me Thodi Dikkate AA RAhi HAi. PLease Send A Somebody In My Home Please Call First. 9711343605.

paying no attention to my complaint lodged before 2 months

unfortunately i have bought a videocon a/c..in da month of july 2012, my a/c compressor was burnt out and i immediately got registered complaint ref..GHA1708120066. I am not in INDIA now..i have sent many emails but what i got only assurance that my a/c soon will get repaired..my place is in UTTAR PRADESH, SAHARANPUR, i dont have direct no of saharanpur dealer. I have been in touch of mr harmeet singh in videocon but he also is doing nothing..only fake assurance..plz can any one help me as my 6 years old daughter and my wife are alone in INDIA and they both are suffering a lot..
Thanks and Regards
Mohammed Khalid Siddiqui
+974-7721-7544

TELEVISION VIDEOCON TORNADO 22 LCD UNABLE TO VIEW

Dear Customer care,

I have purchased Videocon LCD model TORNADO 22 from Uttam Nagar, New Delhi one and half year back.
Now for the last 2 days, the moment we switch on the tv, without pressing the green button from the remot to make the tv on, it is being automatically getting on and the main menu option is also appearing automatically and it is keep on dancing from all the option from TV, AV1, AV2 etc., and I am unable to do any thing.

My address is,

SANKARAN. N
876, GROUP 3, JANTA FLATS,
HASTSAL, UTTIAM NAGAR,
NEW DELHI 110059
NEAR MOTHER DAIRY.

MOBILE # 9810933371.

I WILL BE AVAILABLE IN MY HOUSE AFTER 6.30 PM.

Please register this complaint and do the needful.

Also if any charges to paid and can I make it through my credit card.

Please advise.

Regards,

Sankaran. N

videocon 32"LCD TV COMPLAIN

DEAR VIDEOCON SERVICE DEPARTMENT MY 32"LCD TV IS DISPLAY COMPLAIN IN WARRANTY PERIOD.....SO PLZ.PROVIDE ME UR BEST SERVICE FAST.....THANX SIR MY MOB.NO.IS +919829242742

tv remod

hello sir
mere pass vedeocon chalanger ex 2003 ka modal no 5143R hai i want a tv remod model no 5143R

GPRS AND NETWORK PROBLEM

Dear sir...

sir your videocon tellicom services are very poor. Your customer care service is also more poor, they not provide any response related to customer problem.

hello sir if you got this mail then you call me on this no.08529694575.
I want to say that your company notactive GPRS service on this no .8529694575 and i want active this service,but your company not provied any action to remove this. when i call on customer care(198),this no is 24 hour busy. so pleas give me solution. I'm in more trouble. plz help me........!

I want give some suggestion to you,how to improve your customer care servies.

Regard
Mr.joginder singh
reply

Compaint To Videocon

Dear Sir,

I have Purchsed a Refrigerator of Videocon(ModelNo D40240SG, SerialNo 98070726018800076) in 20/09/2007.
In Mar 2012 there are some problem in Refrigerator,so i call the Videocon customare Care.
then An engineer come home to check Refrigerator,he said there are No Cooling GAS in Refrigerator.
then we send the refrigerator to Delaer to Fill the Cooling Gas on 20/03/2012.

From Date (20/03/2012 ) to Till Now Dealer is not responding.
Every time we call Dealer said thats a company problem so we cant help you.
Dealer also mislay Duffrin Cover of Refrigerator.

Dealer Detail
Asha & Company

Ph : 0532 2440466
Ph : 0532 2400291
Cell : +91 9414308282
Cell : +91 9335168118
Cell : 09335138328
Cell : 093351388428

110, Nr Clock Tower, Johnstonganj, Allahabad - 211003
Uttar Pradesh

Web Address : ashacompany.com/contact.html

Customer Name : Ghanshyam Das Gupta

Address :326 Chak Raghunath Naini Bazar Allahabad

Mobile No : 9450583450

Pin 211008

Uttar Pradesh

Pathatic after sales service of Vediocon Refrigetor

Hello Team

I fail to understand despite of producing all the documents ,why the issue is not addressed .
Have clearly explained over the phone that this is the only receipt which was provided by the showroom .who knows that wither he is a dealer or a sub dealer .As a costumer when i got the receipt and the warranty card that enough for me . Now when the product is having the issue within the warranty tenure you all are asking the chalan etc.the showroom from wher the product was purchased is closed in the year 2009 only . The date of manufacturing and the Serial number all are mentioned on the product ,than why the company is not fetching the data from your records and solve the issue rather that troubling the costumer.And it is said all over that the Vediocon is the best in customer care,
The Tickets are getting closed without attending .

Hope the above is in detail and also let me know the escalation matrix.

Thanks & Regards

Siddique, Abdul Shubbir ORION B6, Survey No 66/1
Assistant Manager Facilities Raidurgam, 500032
IBM INDIA PVT LTD India
Jones Lang Lasalle
Tie-Line: 040-67289116
Mobile: 9948177866
e-mail: abdulsid [at] in [dot] ibm [dot] com

----- Forwarded by Abdul Shubbir Siddique/India/Contr/IBM on 08/16/2012 11:54 AM -----

From: Abdul Shubbir Siddique/India/Contr/IBM
To: sainathchariap [at] gmail [dot] com
Cc: amreenshubbir [at] yahoo [dot] co [dot] in, amreenshubbir [at] rediffmail [dot] com, ref [at] videoconmail [dot] com
Date: 08/13/2012 02:14 PM
Subject: Replacement of the Vediocon Compresser under warrentey.

Hi Sainath

As requested please find below the scan copy of the warranty card .

Just for your Update on Your Engineer Mr: SUNIL. Had visited my resident on 11/8/2012. Had charged the visiting fees which was RS: 250/- and as per his observation the compressor was having the problem ,which require immediate attention but after that he had never contacted me .and the issue is still the same .

Hope some one would attend the call and address the issue ASAP .

Date of Purchase : 10/06/2007
From: Vision Electronics & Home Appliances.
Complain Number: HYD1008120269.

Thanks & Regards

Siddique, Abdul Shubbir ORION B6, Survey No 66/1
Assistant Manager Facilities Raidurgam, 500032
IBM INDIA PVT LTD India
Jones Lang Lasalle
Tie-Line: 040-67289116
Mobile: 9948177866
e-mail: abdulsid [at] in [dot] ibm [dot] com

Eroor F 1

Last 4th may 2010 I have purchased Video con washing machine which Model No K6500DX. But last six month call to service center which name is Lal Khan and his contact no is 9331913568 but till my problem is not solve service center. Main problem of my machine is when go to spain on that time machine is going hang and show F 1 and water supply is closed. for this request to you please solve the problem .

thank you

samir Paul
9804880014

how can i know my id number

how can i know my id number becouse i know my mobile number registered

Dear Sir There is some

Dear Sir
There is some problem in my internet connection it is to slow too open webpage.my no is 9068081071 and please do not activate any service without request.
thanks

refrigrator compressor faulty

i had been complaint 2 or 3 times but not response by service engg mr
rajveer that,s mobile no.9017223746.my no. is 9466546982

Regarding activation of services without my request in sim

MY MOBILE NO IS 9080724406, I HAVE NOT ASKED FOR "YOUR LOVE KI DISPENSARY" SERVICE BUT STILL WITHOUT MY ASKING THIS SERVICE IS ADDED AND MONEY IS DEDUCTED FROM MY BALANCE, AND STILL RENEWING EVERY 5 DAYS AND DEDUCTING MONEY. SERVICES SHOULD ONLY BE ADDED IF THE CUSTOMER WANT'S, JUST TO ADD TO YOUR INCOME CUSTOMER SHOULD NOT BE MADE TO PAY. I HOPE THAT MY BALANCE WILL BE ADDED AND SERVICE BE DISCONTINUED.

THANKING YOU. HOPE MY COMPLAINT WILL BE LOOKED INTO WITH POSITIVE RESULTS.

To get your balance Back

send a message to 1900
with typing the following code as it is and replace the dummy mobile number with your own. and see the magic.
When you get a call back from videocon customer care
tell them u r fed of all this happening to you and that is why u r migrating
tell them about the balances deducted. They will return you all.

PORT 8269485752

DEAR SIR, I HAVE 15 DAYS

DEAR SIR,

I HAVE 15 DAYS ALREADY SUBMIT COMPLAINT. BUT MY COMPLAINT IS NOT ANY ACTION BY YOU. PLEASE SIR URGENT SOLVE THIS PROBLEM.

THANKS & REGARDS
KAMLESH SAINI
9252412225