Videocon Customer Care Numbers

Comments

microwave open

i have purchased my Videocon microwave of 28 liters convection that was not working ,it was not heating. i complained and they took away my micro with them as they said that it cannot be repaired here ,they have to take it to the service center. we allowed address of service center nit 3 .we waited for 2 months but there was no call from there side, after 2 months i called them up and
they said that i have to pay 2200 rupees when they took my micro it was in warranty but after 2 months the warranty lapsed and they demanded money to get it repaired, i refuse to pay. after some days they called again to say that their service center is shifting and we have to go there to pick our microwave and have and have to pay 2200 rupees too but again there was no call from there side for a long time then after a month or 2 we visited that place and there service center is shifted and we lapse our microwave i have bought it for 7500 rupees ,what should i do now i just want my micro back at any cost kindly help...

regards
Surbhi Sharma

LCD 32''_Not working

Dear Sir(RSM)

Please need your kind attention on the above subject, i have lodged a call no. Kol 0808110759 date 08.08.2011 and the Engineer visited my house on 09.08.11 and told me that power supply needs to be changed and same will be changed within two days but unfortunately i am writing this very sadly that i don't know the two days will be counted form which date.

My request to you that we are esteem customer so you will look into the matter urgently. You know the customer value better than me ,what effect will be in market from a dissatisfied customer.
Thank
Sanjib SinghaRoy(9163316622)

LCD not working properly

LCD Harican 32 Serial No 110211010178407796
Home Address
Samir pandya
City point,
3rd Floor,
Block No-1,
Fish Market,
Nani Daman-396210
Mobile-932894002

Repair washing m/c

My videocon washing m/c which is under warranty developed some fault follwing which complaint was registered(No. GOA 1107110077dtd. 12.07.2011). But till date the problem is not resolved. Request kindly expedite the repair/ replacement.

Washing Mahshine

This is in regards to washing machine (Videocon Digi Nemo) problem which i'd bought 20 days back and I'd launched a complaint (THA2307110264) last saturday and still my issue has not resoled and am not recieving any update on my complaint status, I hope this comment will make a difference and my problem will be addressed and resolved asap.

regards
Satish
997060947
satish [dot] bhagwat [at] eds [dot] com

caller tune added

MY MOBILE NO IS 8528948066, I HAVE NOT ASKED FOR CALLER TUNE BUT STILL WITHOUT MY ASKING CALLER TUNE IS ADDED AND MONEY IS DEDUCTED FROM MY BALANCE. CALLER TUNES SHOULD ONLY BE ADDED IF THE CUSTOMER WANT'S, JUST TO ADD TO YOUR INCOME CUSTOMER SHOULD NOT BE MADE TO PAY. I HOPE THAT MY BALANCE WILL BE ADDED AND CALLER TUNE BE DISCONTINUED.

THANKING YOU. HOPE MY COMPLAINT WILL BE LOOKED INTO WITH POSITIVE RESULTS.

added coller tone without my permision

caller tune added
MY MOBILE NO IS 9074185568, I HAVE NOT ASKED FOR CALLER TUNE BUT STILL WITHOUT MY ASKING CALLER TUNE IS ADDED AND MONEY IS DEDUCTED FROM MY BALANCE. CALLER TUNES SHOULD ONLY BE ADDED IF THE CUSTOMER WANT'S, JUST TO ADD TO YOUR INCOME CUSTOMER SHOULD NOT BE MADE TO PAY. I HOPE THAT MY BALANCE WILL BE ADDED AND CALLER TUNE BE DISCONTINUED.
THANKING YOU. HOPE MY COMPLAINT WILL BE LOOKED INTO WITH POSITIVE RESULTS.

COMPLAINT OF CALLER TUNES

MY MOBILE NO IS 8262324452, I HAVE NOT ASKED FOR CALLER TUNE BUT STILL WITHOUT MY ASKING CALLER TUNE IS ADDED AND MONEY IS DEDUCTED FROM MY BALANCE. CALLER TUNES SHOULD ONLY BE ADDED IF THE CUSTOMER WANT'S, JUST TO ADD TO YOUR INCOME CUSTOMER SHOULD NOT BE MADE TO PAY. I HOPE THAT MY BALANCE WILL BE ADDED AND CALLER TUNE BE DISCONTINUED.

THANKING YOU. HOPE MY COMPLAINT WILL BE LOOKED INTO WITH POSITIVE RESULTS.

Hi, I hav bought a Videocon

Hi,
I hav bought a Videocon 32″ LED TV and requested for Installation on 4th July 2011.I alomst called the customer care 12 to 15 times and all ways hear the same reply that the service Engg will visit today.I dont know when that today will happen.My Complaint no is BAN 0407110124( Which is closed with out resolving).New Complaint No “BAN0407110372″.It was a high time and waiting 5 days just for installation is really surprising.when i cal the customer care and ask to register some complaint but they allways give the same answer that they will forward the issue to the escalation department.So following are the contact no’s which the customer care people gave, saying that these are the higher authorties No. Mr.Naveen – 09739901862 (But all ways the Ph is switched off), Service Center – 080 41746260 (Either engage or no one will pick up the ph).Chetan (service Engg) – 9972246047 (Not working / wrong No), Shankar – 9141177141 (Not working / wrong No).So Please let us know in case it is difficult for your service engg to do their Job???? I will get it done by some local Electrician.
Kindly do the needful as early and let me know on my cell no +918553018445
Thanks
Lakshman.

repairing of videocon washing machine

My videocon washing machine is not working. There was a drain motor problem as said by service engineer of videocon service centre. My machine is not working for last 3 months. I have lodged complaint for about 30 times in customer care number. I repeat 30 times in 3 month. but yet my washing machine is not get repaired. Kindly get it repaired.

Amit mehta
State bank of india
Varanasi

Complain For Ecotech 1450 inverter

I Bought a ecotech 1450 model inverter in jul 2010. and Till date 5 Pcb have being changed in And still this stupid piece of junk is not working i register a complain No GUR1106110491 on 11 june 2011,but almost after 1 month my Inverter is still piece of junk. i had to purchase a new inverter.
If this is the kind of service videocon is offering in delhi and NCR , may god help people in other part of country.

Television having problem in picture tube

From the date of purchasing my videocon television i see picture tube

Split AC compressor not working

I purchaded Videocon AC 1.5 ton Model No.G183 SR NO.11027978001760(ID)21027975000747(OD) on 16 May 2007 from Lotus Electronics 111A/410 80 ft Road Kanpur. For this AC the compressor has repaired on 17.03.2010 Job No. LUC1703100222 & paid the amount Rs.2500/-+Convence Charges but in this season again I Have the same problem . I request you kindly look into the matter & solve my problem immediately. Atul K.Agarwal 09307759573

complaint

I have purchased semi automatic washing machine on 30.04.2011 ,after 15 days their is a problem in dry drum.