Videocon Customer Care Number 0120-4500 600

Organization: 
Toll free Number(s): 
  • 1800 419 4040
All India Number(s): 
  • 0120- 4500 600 (customer care number)
  • 0124-3273091
  • (Your City STD Code)39404040

Contact Us

SMS Service

Type SVC and send it to 53030

Email

  • customercare [at] vgmail [dot] in
  • enquiry [at] vgmail [dot] in

Comments

Washing machine problem

No body response, Washing machine not working problem, continue water running (continue taking water until cycle ending) customer care not responded

LED TV - Display Complaint more that a month still pending

Hi,
I have purchased this 50" LED with 5 year warranty.

I have seen the worst customer service in my entire life, I would request you to please look into my TV display complaint.
I have dropped various emails on customercare [at] vgmail [dot] in but none of them have responded back.

My complaint is LP3980721912063

I don't want to loose my patience and drag you to consumer court, reply back or call me asap.

What is happening on my complaint??? I need a reply!

Videocon TV - Poor Service

I purchased LED Videocon TV on 30/10/2016 with 5 Years warranty. but unfortunately speakers has stopped working. I registered the complaint on 11th dec 2019 engineer visited and said a part of it is not working properly and it need to be changed. we called them so many times but they are telling the consult technician will arrive with in 24 hour or 48 hour but non of them had came.
This company gives the worst service I have ever seen, I will never suggest any one to buy any Videocon product.
Kindly take a strict action against my complaint or else i will send this case to consumer court.

LED COMPLANT MADE A ONE MONTH AGO BUT STILL PENDING

VIDEOCON TV POOR SERVICE, I MAKE COMPLANT OF LED , A MACHNIC COME TAKING RS.600 AND SAING A PART WILL BE APPROVED FROM COMPANY, BUT STILL A MONTH I M WATING NO RESPONCE OF COMPANY, VERY BAD COMPANY

Can you please tell me where

Can you please tell me where I can contact Videocon officials in thane for led issues??

Worst Service

My complaint number complaint no LP6411421912011 We have complained on 1 Dec about our television,a service man came on and service visit charges already taken and said a part of it is not working and it has need to be changed.Since the TV is in warranty ,the repairing should be there hands ,but the company doesn't respond. but it going to completing 1 months and nothing is happened Many time we also call the service centre and also the area manager but they doing nothing.This company is gives the worst service
I have try to contact videocon service center but not any reponse from service center.I have decided to contact consumer foram and media in this matter
My complaint number complaint no LP6411421912011

Brother! Even I am suffering the same.

I have complained 25/Aug/2019, about my LED.
Can u please tell me what's ur complaint status?

Cheater

They all r cheater since last two years they did not repair my LED TV which is under warranty
Please never purchase

Led tv problem not solve complaint

Name of The Company Videocon Type 50" LED TV Date of Purchase - 30/11/2015 Under 5 yrs extended Warranty - Yes Model no 3MM50QHOZS-FDA Sr. No Amount paid- Rs 57000/- engineer has visited to my home but part has not provided yet. Service charge also paid on 25/08/2019(MSG INFORMATION AND TECHNOLOGY AUTHORIZED SERVICE OF VIDEOCON FROM - Kamothe NAVI MIMBAI, )

Please find following complaint details & reply
Complaint no.9092420038vclcd110125

Thanks

Shashikant Jadhav

Panvel navi mumbai

Recharge not done already payment had done

Fake Services,no customer care Num proper on, today I recharge my d2h account but still not mention any mail and start service ,fake people
Inko jail main daal do yhh public ka PESa khate hain KO I customer care Num lagta nhi hain mere pass cut ho gye but balance amount 0 show ho rha hain chutiya bnaao aaap sab public KO ESi gandi mail daalungi ki ap d2h walo ka bura haal hoga
Neha

LED tv DISPLAY PROBLEM NOT SOLVE FROM six MONTH

Name of The Company Videocon Type 50" LED TV Date of Purchase - 30/11/2015 Under 5 yrs extended Warranty - Yes Model no 3MM50QHOZS-FDA Sr. No Amount paid- Rs 57000/- engineer has visited to my home but part has not provided yet. Service charge also paid on 25/08/2019(MSG INFORMATION AND TECHNOLOGY AUTHORIZED SERVICE OF VIDEOCON FROM - Kamothe NAVI MIMBAI, )

Please find following complaint details & reply

Thanks

Shashikant Jadhav

Panvel navi mumbai

totally worst service after sale of videocon company

I had purchase a LED TV of 40 inch of videocon on May 2015. company given me 5 yr warranty. when tv stopped sound i had a complaint. service engineer will charge 500/- and when he come again for repair my speaker after the speaker repair my TV screen panel is damage. he want me extra 500/- extra for lodge a complaint on customer care. when I self lodge a complaint against him customer care is said me that u couln't have to paid any fee. after thar they both closed my complaint. when i call customer care for asking about my complaint. they said we closed your request for denied to service charge paid.

its a request to everyone pls don't purchase videocon products. they all are fraud. and I need a solution to my problem or need to go and report the matter to consumer forum.

Despite of warranty & service center Lapse No help Provided

I had purchase a LED TV of 40 inch of videocon on May 2015. company given me 5 yr warranty. when tv stopped sound i had a complaint. service engineer will charge 500/- and when he come again for repair my speaker after the speaker repair my TV screen panel is damage. he want me extra 500/- extra for lodge a complaint on customer care. when I self lodge a complaint against him customer care is said me that u couln't have to paid any fee. after thar they both closed my complaint. when i call customer care for asking about my complaint. they said we closed your request for denied to service charge paid.

I have raised the complain more than 14 times.

its a request to everyone pls don't purchase videocon products. they all are fraud. and I need a solution to my problem or need to go and report the matter to consumer forum.

Regards,
~Prakash Jha

complaint

my mobile number is - (xx9413358229) I have not taken Videocon D2H connection but still i am receiving call from you and now I am puzzled of these call. Please delete my mobile number from your customers list.

Video refrigerator issue in warranty

Am trying to call to videocon customer care but no body is answering.... These videocon guys are just WORST.......

My videocon television is under warenty

I have try to contact videocon service center but not any reponse from service center.I have decided to contact consumer foram in this matter.

Television have under its warranty but not repaired yet

We have complained on 12th July about our television,a service man came on 13 th July and said a part of it is not working properly and it has need to be changed.Since the TV is in warranty ,the repairing should be there hands ,but the company doesn't respond. They said the product that has to be changed will came in some days days and your TV get repaired soon possibly.but it going to completing 3 months and nothing is happened Many time we also call the service centre and also the area manager but they doing nothing.This company is gives the worst service I have ever seen

Spare parts

Sir
My completed to date 08/11/2019 in registered ki gai hai jiska abhi Tak koi bhi e parts nahin mila sar itna file kyon Kiya ja raha hai

Th screen blurry

Same issue happend with me .m just calling here n there and they just doing crap ,send engineer and say its not our work ,take charge visit and then guve number and ask to call them ,and then tht number doesnt exist , then pehlewala dont receive call ..pathetic its ..since 7 days m doing this .when putting comment 10 times captcha not correct so can't submit complaint ..ye sahi hai

What you have done finally?

What you have done finally? Is that your problem has been solved? If yes then how long it had taken? M asking this to you because I am facing the same problem. It has been more than 83 days but the but the required part is not delivered to us yet.please reply me.

mother board of the Video con T.V not replace after months

i bought a Video Con LED T.V From V.K. Electricals Metha Pur Chowk and it is not functioning from July 2019 only once the service people visited and informed the mother board of the T.V has conked off. I have made so many calls at the customer care and they say that the part is still not available. its been 2 months and the customer care people are getting rude. I wish video con would help me and provide good services soon. Neither any assurance given by them.

Regards,

Vijay

service issues

I have a side by side fridge from Videocon 1+ year old. It stopped cooling and I had to complaint about it and found a customer care number on google. there was some guy from a out sourced service center who told me that the card in the fridge is not working and even the gas in the compressor is leaked. I asked him that its not old why it has stopped working n I was told that the parts are out of guarantee and I was supposed to pay 7000/- rs for repair. I wanna know how local or low grade parts are added to such expensive item that don't work for even few years and if the parts are good why they fail so fast. the guy who came for repair took the components from fridge and went out and he didn't carried repair work in front of our eyes even didn't returned the part that was replaced, have you hired people who can cheat on your valuable customers and even after paying my fridge isn't working and after calling the guy for almost 21 days still no one showed up. the company is called repair solution with bill number 1268 dated 5/8/19. I need a solution to my problem or need to go and report the matter to consumer forum.

LED TV IS UNDER WARRANTY

Dear All,

I have a 43 inches LED TV which has some issues with display and same is under warranty but whenever I have tried to contact customer care they always replied like this product is not under warranty even after showing required documents.

Now it's really difficult to to even contact them as their is no customer care number available now.

Really pathetic service by a company like Videocon which was not expected at all.

Regards

Sonu Gupta

HARDWARE problem led TV

Dear Sir,
Videocon LED TV HARDWARE PROBLEM
Subject : - VIDEOCON LED TV HARDWARE PROBLEM

I am writing a complaint on behalf Customer ID registered with name Asha Kunder I purchased a videocon full HD LED TV with inbuilt. From last 4 weeks LCD is giving hardware problem. Videcon service came on last Week Complaint was lodged but some hardware issues problem till date part has not received in service centre and service centre guys are only giving fake assurance. PATHETIC SERVICE FROM VIDEOCON and also very poor and unsatisfactory against service provider or to take some harsh action. So please resolve the issue at the earliest.

I am attaching the bill copy and complaint copy and also service centre guys are not supporting only fooling the customers and not answering the call.

Detail as attached please take strict action against them.

Fridge not working and its under warrenty

Hello All,

I am trying to reach Videocon customer care no, but they don't have any customer care no to contact. My fridge Compressor and its under warranty period. Please help me. These Videcon guys are having fucking service. I recommend not to buy any products of Videocon. Worst service.

Fuck off Rajkumar Dhoot Worst company i have ever seen in my life very bad products.

INTERIOR UNIT WATER LEAKAGE

my 1.5 ton ac water leakage problem not solved , it is under warrenty , customer care people not responding phone numbers not connecting , please rectify my problem

Long Pending Issue

HI Sir,

Please help me in resolving the long pending complaint.

Worst service By Videocon – Still my Tv not repaired /replaced

Dear Sir/MAM ,

Worst service By Videocon – Still my Tv not repaired /replaced ….Pending for last 7 month

I am very fed-up for the service team of Videocon , Let’s say my led tv’s was faulty during warranty period .
It was picked by service center team on dated 16 Jan2019 and status updated that panel is dead ,ordered will be replaced with week .

Last but not least ,this was committed every week ,month on month that it will be closed within week or 15 days but 7 month have been passed but still status is same and TV is lying at service center only .

Last month service center person told that service center changed please pick and submit another service center and told to discussed with Mr. Danish ( Videocon ) but sorry to say he is very irresponsible and demanded Rs. 15000/- for settlement when I denied that I can pay only Videocon account then after he refused to pick our phone always .
Refer the below these complaint which were lodged by us but still no positive response from anyone ,we are the customer not a fool , until now when I have been cheated and misguided by your company regarding the quality of the product and also the service provided by your help centres. And after purchasing an expensive your services for repair are also expensive which in any way does not go with the needs and services to the common man. Now buying Samsung products seems like a very big mistake.
As like reputed company Videocon I never assume that we will be in trouble like this .
My humble request to you please find the below detail and help to get this replace /repair es earliest in this week or we don’t have other option to go consumer court .

Buyer Name -Dr. H D Pandey
Purchase From – Sardana Electronic -Alambagh Lucknow
Pickup date from service center -16 Jan 2019
1. Complaint no . LUC2501190088……..Provided by service center
2. Complaint no . LP4267111907042……Closed automatically
3. Complaint no . LP4267111907133…..Unable to get the status

=============================
Reg…Ashutosh Dwivedi .

Regarding the issue related with the tv i bought from Videocon

Hi,

I have bought a Videocon Tv and it was not working properly. More Than Twice i changed the display and again display got Stopped working. So i called nikshan electronics and they have taken my tv from home. It has been more than 6 months they took it still now i didn't receive any response from their end. How you people are givin customer service. I'm really upset with your work and responsibility. I have already complained still no use. Next time onwards please don't ignore a customer like this. Value a customer and his time. Howmany more months i need to wait for a TV. If your customer service was like this and i new this previously i could have not buyed anything from you guys and i wont suggested to this my friends.
Kindly look into it and do the need for this mail. Beleive that i will get a response atleast.

Tv not working

I bought a tv 1 and half year before. Tv is not working iam from guntur pincode 522019 . Iam trying since so many days toll free is not working . So please respond to complaint

TV screen flickring

Dear Videocon team

I had bought a LED 4K TV on 13/072017 ,

Now I am facing a issue in tv , tv video is flickering, for your urgent support send technician to fix the issue ASAP.

Prakash

VIDEOCON FORTY" LED DISPLAY WITHIN WARRANTY NOW BLACK

Refer to the subject and kindly act ASAP to get it rectified.

Complaint not resolved for more than Two and a half months

I have registered two complaints on the name of Pawan Agrawal (Kiraoli, Agra)for Videocon LED 32", on 2nd of april and on 25/26th of may. For the 1st complaint one technician named Dilip came and told me that display is to be replaced and he asked for service charges. I gave him 700Rs and told me that it will take around 30 days to fix my LED as display has to be ordered from the company warehouse. I said Ok. 1 month passed, they asked me for further time of about 1 week. I called them again and again but there was no positive response from them. One day, I called customer care and they told me that company has changed the service center and your complaint has been cancelled. And I was not awared of it.
IS THIS THE SERVICE YOU GIVE TO YOUR CUSTOMERS??
If company has changed service center then who should suffer, THE CUSTOMER?? And why do your service persons don't intimate us for the delay or cancellation of our call. This is completely unprofessional or I must say PATHETIC!!

I made a new complaint and again a technician visited our place and he told us that your display is OK but some wire is to be replaced. See there are two distinct and conflictory conclusions of your technicians. I think it makes an issue of liability on your brand. You only tell me, to whom should I believe?

Now, on the day of visit they told me they will fix it within 2-3 days as they would have a visit in our area. After their estimated time I called them on 3rd of june, they told me about non-availability of that wire at their service center and told me further to wait 1 week but it's been more than 2 weeks and still they don't give me estimate till which date they can fix my LED. I asked them to give me the contact number of their area service manager thet refused me to give his number. I think the ASM told them not to give his contact number as he doesn't care about customers at all. He just want to be in his comfort zone.

I have also worked in service as ASM at Godrej & Boyce mfg. Co. Ltd. This is not the way ASM and service persons behave.

If you can't give the satisfactory service I request you to please let your customers know to buy your product at their own risk.

THIS IS THE WORST SERVICE I HAVE EVER SEEN.
I want immediate resolution of my complaint.

Videcon's service is pathetic

I am facing the similar problem. Trying to get my TV repaired from 3 months and people at the customer care desk are not able to provide any resolution. The part needs to be changed , which took almost 2.5 months to reach their service center and when it reached my home , the same was not working.
No one bothers to reply on the emails being sent to customer care email ID. I would never advise anyone to buy anything from videocon.

ac not working

I had bought videocon spilt ac 1.5 ton inverter model.It is showing F9 error.I have been complaining about this to the service centre for 20 days they are not responding to my complaint.I have never seen such type of worst service.pls take action against them and send to my place as soon as possible.

LED screen replacement under warranty pending

It’s being long I am following up with your customer care to update on the status of the complain registered by me on 18/04/19 But till date I am not able to get any positive reply from your side. Every time I call the call centre they reply that we will send the technician within 24 hours ,however it is not the case. Further they gave me the contact details of local area Manager Shri Chidam but it also dint work.
Now I have registered the same with the consumer forum with docket no xxxxx.

Request you to kindly look into matter and do the needful

LED display problom

To whom so ever it may concern

This AJAY I have 32" Videocon TV on date aug-2017, under 3year warranty , I complained on 22/05/19, the guy (sumit ) cane to check on 02/06/2019, he & delalr said to me VIDEOCON COMPANY IS CLOOSED I will REPAIR THE THIS PROBLEM BUT CHARGES IS 8000 TO 9000 RS only he told me parts is not available,

Now
It's a world cup time, my TV does not work at all, I need to get that fixed asap.
I hope this email will help me to get my issues resloved in few days.

Requesting you to please arrange the part as soon as possible and before that if possible for service done by today.

Waiting for your reply...........!

i am very disturb hence your service, if my complaint not resolve as soon i send this case to consumer court & social Media

Worst service

Complained about my Washing machine Spinner motors is not working..A guy came and took 350rs charge just to say it is not working..Said within 3days spare parts will reach and would fix it...But trying to reach both that guy and customer care no response...Very worst service

LED Display Problom

My LED Is Not Working since 1 Year But Not response. My Complaint Ignore Long Time.
So Please Solve My Problom

TV SPEAKERS

MY 32 INCH VIDEOCON TV IS UNDER WARRENTY PERIOD AND I PERSONALLY HANDED-OVER MY TV TO SERVICE CENTRE DUE TO SOUND SYSTEM NOT WORKING. AT THE TIME OF HANDING OVER MY TV THEY SAID NO NEED TO PAY ANYTHING AS YOU ARE ALREADY IN WARRENTY(5 YEARS WARRENTY) NOW AFTER 12 DAYS WHEN TIME OF DELIVERY THEY TOLD ME U HAVE TO PAY SERVICE CHARGES OF ITS PART PAYMENT. WHICH HAS TOTALLY WRONG SO MY COMPLAINT IS AGAINST (MR RAKESH DAVE) (BHYNDER SERVICE CENTRE INCHARGE).

VIDEOCON UHD LED TV Display disappread

I have purchased VIDEOCON UHD LED 43 INCH TV from VIJAY SALES CHINCHWAD on 30 Oct 2016. My TV display is autmatically disappread TV is under warranty. How I can Contact customer care for repairs under warranty

Videocon LED TV Display Disappeared

Hi Devidas,

I have also same problem with my 32 inch DDB LED TV, and have bought it from VIJAY SALES, Chinchwad.

I got a contact of sale person written on TV document, I contacted him for the issue and he told me that the service guy will visit to your homw

Too much bad services

Last 1 year i am facing Videocon refrigerator cooling problem

Service center numbers not responding

Trying to lodge complaint for LED, but no one is answering

tv not working since last two weeks

HI SIR

I HAVE COMPLAINT ABOUT MY VIDEOCON TV

YOUR EXECUTIVE COME TO MY HOUSE AND TAKE HIS FEES

RS 940 AS A SERVICE CHARGE

AND NO ONE REPLY TO YOUR COMPANY

PLEASE TAKE STRICT ACTION AGINST MY COMPLAINT

THANKS

REGARDS
KAMAL MEHRA

Videocon TV' part - Mother board & Speakers

I have been chasing since one & half month for the exchange of my Videocon TV' part - Mother board & Speakers. My TV is under warranty. I'm still following up this thing but not getting proper response from any customer service executive, they are keeping on shuffling the calls to on another. Videocon LED / model No.VMD32HH
Complain number - THA1102190132
Request you accelerate this issue at the earliest as it's been more than a month.

making fool to customers by selling fake products.

Same problem with me in Kolkata "M/s Ace (S)" service centre of KOLKATA, they visited at my home for 3 mints to collect charge for job no. KOL0405190027 and after that they didn't give any response and also put my mobile number in rejected list.

Both company and service centre are cheater and fraud.

LED TV PANAL COMPLAINT

Led TV complaint not resolved even after repeated followup, nobody contacted yet.
Till today the part not received and no service done by service center
Nobody is responsible for the resolve the customer problems.
Poor services towards the response
Regards
Sinoj

LED TV COMPLAINT

Dear videocon team

MY LED TV panal has been compalnt since 29/12/2018.IT IS UNDER WARRANTY PERIOD
Your person from service centre came and approved PANAL complaint.( SERVICE CENTER M/S STAR TECHNOLOGIES,VYTTILA,COCHIN-682 019,BILL NUUMBER-17460)
In have many time call to customer but customer CARE & SERVICE CENTER saying your LCD panel is not available last 3 months in videocon side,
And i have call to customer care but not listening my problem and call disconnect again and again, So i want refund, only
Note:- Very bad service Videocon team, service center, and customer care.
Regards
SINOJ
XXXXXX

Videocon refrigerator Eco cool

I am purchasing refrigerator in 2013 raise complete on at time of purchasing door gasket cutting due to sticking on the color paint.this problem issue is not solve many raise of complaint. Wrost service by videocon refrigerator.

Leakage from Refrigerator door.

Greetings,
I have sent an email to the Customer Care and it's almost a week and no response from them. While going thru the post I am at a Conclusion that this company has lost it's Credibility!!! very Shameful.

LED Videocon panel is damaged

Sir i want to inform you that i was an a complaint to customer care on 11/09/2018. but till now their is no response against my complaint.
i have already send led images and also bill details but their is no response from your side.i also call mobile call but any one can not reply of my call and no one is pick my phone call.

NO response to the complaint

I had raised the complaint regarding my LED 50 inch smart TV , the technician visited within a day and charged the service fee . Also satted that the part has to be replaced , since then I've been following up with the Customer service and getting the same response " that I need to contact the service center .
However no one from the service center is picking up the phone , my TV is under warranty ,

Such a pathetic service

videocon dth is such bull shit company have the poorest respons

videocon d2h is such bull shit company have the poorest response of its customer care

on dated 4th Jan 2019 my balance is nil in the D2H account. have simply call to customer care for new TRAI guidelines. he simply said you can recharge end enjoy the same pack as of now and foe TRAI guideline you call us after 2 hr

I then simply recharge the account but services not restore. again i call to their customer care and they said our system is down you call us after five hr
it was 9 o'clock in the night and after five hr it's about 2 o'clock midnight how funny it is

Next day morning 5th Jan 2019- still they not restore my services. in the morning i did almost 40 attempts to contact customer care of videocon d2h and after succeeding in contact them i got a response to contact after 4 hr- its 10 :00 pm night and still problem not resolve and now nither i am able to connect videocon d2h customer care nor their website

i tag
videocon d2h as highly non-professional company
videocon d2h poorest management
videocon d2h worst services
videocon d2h cheater only

Worst product and service in

Worst product and service in the work.
I suggest for not buying Videocon product .

I have 1 ton ac. I want to

I have 1 ton ac. I want to service but there are no any customer care

Customer Care Executive not responding good and do not assist

Today 2nd January 2019 I call up customer care of Videocon for taking help in finding the Service Center in nearby area in my locality but the customer care person do not reply positively.
I ask him to assist me in finding the service center in my area, he replied that he is speaking from Faridabad and I can search in google to find the service center of my area.

Very Bad response from the person.
Now I am thinking why I had purchase the product of Videocon.

Regards

Manish Rautela

Line on lcd

Dear videocon team

Please find my reference number DEL080180050
In have many time call to customer but customer care is saying your LCD panel is not available last 4 months in videocon side, I call to many time Mr- Sudhir, Azahar, Rahul, Narinder but any prosen not pick call no any reply,
And i have call to customer care but not listening my problem and call disconnect again and again, So i want refund, only
Note:- Very bad service Videocon team, service center, and customer care.
Regards
Sachin kumar

Led not working

Setting open by itself

Videocon TV - Complaint not taken care by Videocon

Hello,

This is Chidambaram from Chennai.

I have raised a complaint with Videocon Customer Care on 24-Nov-2018, regarding the issue with my Videocon 43 inch LED television.

The complaint number is CHE2411180003.

It seems this complaint number has Not been assigned to a Videocon authorized service center inn Chennai till now.

I have called Videocon customer care numbers many times, keep hearing,, "wait for 24 hours". Till now I do Not see any progress.

I have sent four emails to Videocon customer care emaild id "customercare [at] vgmail [dot] in". But I have Not received even one single reply from Videocon till now.

I also have sent email to "write2us [at] vgmail [dot] in", seems this email id does not exists any more, simply my mails get bounced back.

I have also sent SMS to 53030 mentioning "SVC CHE2411180003", but still no progress.

It seems that I had made a big mistake by purchasing Videocon television. With my current experience I feel very disappointed.

It clearly seems that Videocon do Not care about their customer and also they won't keep up their promise in servicing Videocon products, even when the products are under warranty.

Please let me know a better way to get resolved with this issue with Videocon services to their customer.

Regards
Chidambaram.

Same issue.. Request is pending from last three months

Facing the same issue. All mobile numbers are switched off. Nobody cares. My request is pending from last 3 months. Customer care is just saying that someone will call you in 24 hrs. Nobody called. Is videocon exists in india or they elope ?

Mr chidambaram, I suggest

Mr chidambaram, I suggest you to place a complaint of 'lack of service' in consumer court. They'll definitely teach a lesson to such irresponsible companies.

Fraud Company

Same problems I had faced.
Nobody is responsible for the resolve the customer problems.
Poor services towards the response

No display on TV or blank

Display is not working?
I am trying to contact customer care person in kolkata,but of no use.fraud company.i had bought under made in india product thinkg but see the end result.i can't get my tv repaired.

Very Very bad service

I have raised a complaint with videocon customer care center, engineer has taken my led tv on dated 22.10.18, Still on date no response. Calling so many times but the service center is not respond.

Shyam sunder
Delhi

New tech service in Videocone responsibility very worst service

New tech service centre.responsibility very worst service centre..checking service Rs:1200 paid.but not performance..not quality service centre and not quality service man..

Regards
Saravanan.s
Ms.siddharth logistics (MD)

TV part replaced with repaired part

My LED TV created problem last year so I called service center they send mechanic and he replace the part after charging for new part and taken back the defective part. (the tv is out of warranty). so he had to handover it to us.. Now same problem arises 4 days back.. I again called to service center new with complain no. JAI181110036.. the same mechanic Suresh (M. No. MN9649488536) visited and said the same part is making problem.. I say please show me that part as I saw it I feel it was repaired part.. I told him it is a repaired part.. he said company would have given it so I cann't do anything if you want to change it with new one have to pay charges.. I felt cheated so I complain again and call center given his head no. Mr. Dheeraj (M. No. MN9057902202).. he gave me some clarification and try to convince me.. I again approached customer care they gave Mr. Abhishek Kumar M. no. MN7065020893.. Tried the number many time he didn't pick the phone also SMS him the problem but no reply from him..

Jai ho Videocon..

sab pareshaan

Refrigerator/washing machine issue

My refrigerator is not giving cooling effect n washing machines s not drawing out the water.....pl depute service engineer for the same

Picture Tube Damage

Hi I had purchased Videocon 28inch television from Kaydeep and the warranty is still there. I have been facing problem regarding the display of the television there are lines appearing on the screen the service man who came from Divsha said it has Picture Tube problem when we tired to replace that part there is no reply from their videocon side neither from Divsha please help me regarding this we had purchased this TV with lots of money adjustments and now no one is replying kindly help

LED TV Complain very long time but Not Clear.

I purchased LED of Videocon TV 40" with 3(Three Years) warranty. On 15 August 2018 i found there is no display on my TV. I registered the complaint on 28 August 2018 via phone complaint and engineer visited and advised that we do not have the parts, I have called so many times to your service agent but till today there is no response from the company.

As this product in under warranty so I have a right to get my product's fault repair, but unfortunately, I am unable to get the services.

Can U advise me when will your company help me to get this solution so that I am able to watch my tv. It is not my fault that the company have no parts for the same.

Kindly let me know by when we can expect the solution from your side.

Thanks & regards
Dave Bansikumar N.

videocon LED TV Display Problem

I have raised complaint for my Videocon LED.

complaint number is PUN1010180166

No one from the company is responding to the calls and not even resolving the complaint.

ravindra chaudhari

VIDEOCON LED TV- (SCREEN KE ANDAR DAAG DIKHTE HE)

SIR, NEW PURCHASE - VIDEOCON LED TV- VJU32 HH SR. 9189 (SCREEN KE ANDAR DAAG DIKHTE HE. CUSTOMER CARE NUMBERS PER CALL KARNE PAR CALL NAHI LAG RAHA HE. PLEASE PROBLEM SOLVE KAREN. THANKS

Complaint regarding Videocon tv

Hi I had purchased Videocon 55inch television from Vijay sales in Vasai and the warranty is still there. I have been facing problem regarding the display of the television there are lines appearing on the screen the service man who came from Vijay sales said it has panel problem when we tired to replace that part there is no reply from their videocon side neither from Vijay sales please help me regarding this we had purchased this TV with lots of money adjustments and now no one is replying kindly help

Pathetic service from Videocon

Hi,

It's very regrading that so pathetic service from Videocon. I had made a complain regarding my Videocon television on Thursday after that consult technician has not came yet.
Since then I was calling to customer care they are telling the consult technician will arrive with in 24 hour but non of them had came.
So this how you provide services to customer I will never suggest to any one to buy any Videocon product it's very pathetic service and performance by this product.

Here is my complain details.

THA1010180224

Response code : R64197

Regards

Krishnamurthi (77xxxxx269).

complaint

Dear Videocon Team,

I have escalated issue of my DDB LED VJU32HH18XAH already with vijay sales and videocon customer care that this TV run automatically without touching remote and changes it's settings and channels unnecessarily. Last week a person from Vijay Sales visited to see it's problem and asked me visit charges and confirmed that part is not available with company and he doesn't know how long will this take to repair tv.
After continuous follow up yesterday someone came and repair tv and same night it was showing same problem again. After complaining today morning customer care guy confirmed that motherboard has to be changed.
It seems that those guys don't know exact problem in the device. Since those guys are unable to rectify the issue and every part of the device has to be changed on alternative days. So I request my TV is in warranty and I should get replacement or refund of it.
Nobody was listening me so I sent this complaint in consumer forum and my reference number of consumer complaint is 948301
Kindly confirm your final decision to replace or refund against the defective product i was sold by Vijay Sales.
If I don't hear anything then I have to go legal in this matter

Regards
Neeraj Gola

Issue not resolved - Team Does not respond

To whom so ever it may concern

This Pratik Panchal, I have 50" Videocon TV, under warranty, I complained on 16th August, the guy (Ajay) cane to check on 18th Aug, he charged me rs 1300 as service charge, and said it will be replaced soon, but till date no response from any of executive or technical, when I started calling to customer careXxxxxxxxx only response I get, parts are not available, I started calling Dharmendra - same response and give me # for Yogesh - he is the most irresponsible guy, never answered the call, always left a msg - busy, please message. I dropped a msg to call me back or best to time call him. It's been 20 days but no response. I don't know what he does. But totally not worth.

Now
It's a festival time, my TV does not work at all, I need to get that fixed asap.
I hope this email will help me to get my issues resloved in few days.

Please contact me / msg me
7.0.2.1.6.6.4.5.6.0
9xxxxxxx50

complain not clear

my complain last 2 months against so not clear, my tv. led display is not working he is under warranty period.

Display Problem - Reverse picture display in my Videocon Tv.

Display Problem - Reverse picture display in my Videocon Tv. therefore kindly suggest any setting in my TV.

My complain About my Videocon LED TV

//////////////////// TOP TOP URGENT/////////////////////////////////

My complain no DEL2506180313/25JUN18, DEL1208180007/12AUG18, DEL130918309/14SEP18

Dear Videocon Customer Care Team,
Greetings of the Day,
I have given complain about my 49" LED TV for service on 25JUN18 they resolve the problem I paid 1300.00 service charges but, within a month same problem face on 12AUG and i book complaint DEL1208180007. Your Technician came and said one line LED lit will change so will be within week but they after month they change but unfortunately am facing same problem and I rebook the complaint again on 22AUG18/DEL2208180033 they took my TV to their Service Center bring back after one week.

Please note I have problem in my LED TV the screen gone blank but now one big line showing in on the screen. So again I complaint on 14SEP18/ DEL130918309 regarding this issue to your service center and i get reply they going to change full panel but I will take time maximum 1-2 month can someone help me resolving this asap -- My complain. My issue is still not resolved
Service center guys asks me to call customer support
Customer supports all concern person not response any concrete information. Please note contact person and Customer Care Center for your info.

XX
Now it’s in off more than in off. Mistake is your so why should I bear the pain when I have 5 Year warranty? So I don’t want any excuse and time request I need the replace if, you don’t have the parts so your have to replace NEW LED TV within week. Otherwise I will go to Consumer Court for the replacement on my LED
One of your call center agent suggests me to book a legal complaint
now i am feeling that you are making us fool nobody is taking any responsibility and giving any proper reply

I appreciate if someone looks at this issue from top level and resolves this asap

Shankar

R/o, F334, Gali No85, Mahavir Enclave Part III, Uttam Nagar, New Delhi-110059.

Tel: 987146XXX

same problem

i am also facing the same situation as of yours. despite of having 5 years warranty no service from videocon. so i am also thinking of going to consumer court.

Flatron TV - Bazooka Model

Hello Videocon Team,
i am paramaiyan from Chennai, i have purchased 29inch Bazooka Flatron model in yearly 2008.
almost till last year, i had no complaint on the product, especially picture quality, audio, simply superb
past one year, our TV has not been used properly, because of this reason, had minor problems, and due to our ignorance now the picture tube needs replacement.i am in need of the same

seek your support for arranging one 29inch Flatron display, and one of your trained person, for fitment, and to check overall TV circuits
you can contact me on +91 99xxx9x215

looking for a positive reply from your end, Thanks
B Paramaiyan

Television complaint

TV button is not working properly.

WOST CUSTOMER CARE DEPARTMENT

VIDEOCON 50INCH TV SPEAKER OUT AND HDMA OUT WITHIN 1 YEAR

TV Dosnot Working

Not Working

Videocon led problem

My led tv display not showing any images only in two year ...I hv already registered complaints but not getting any response from customer care ..Service engineer not coming yet ..how can trust on Videocon next time ?

videocon led problem

My led tv display not showing any images only in 4 months,,I hv already registered complaints but not any response from customer care..

Complaint regarding videocon LED tv display

My led tv display not showing any images only in two year ten month.my led tv is repaired by videocon registered service center in about 3 to 4 month ago but same problem occurs again..I hv already registered complaints but not getting any response from customer care ..Service engineer not coming yet ..how can trust on Videocon next time ?

Refrigerator Not working Issue not resolved from TWO months

Worst ever service and support
Refrigerator Not working Issue not resolved from 2 months

Regarding fridge not working

Videocon double door fridge not working I bought this fridge patra electronic rourkela last yr apr11 2018..i complaint there but the office staff not communicate me also tell me madam give me 2days but now 7daya will be go but still no one response what should I do
V. Disappointed..

Videocon led tv complent

There is no hearing of any type of company that keeps getting the number for the service of the tv..

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