Videocon Customer Care Number 0120-4500 600

Organization: 
Toll free Number(s): 
  • 1800 419 4040
All India Number(s): 
  • 0120- 4500 600 (customer care number)
  • 0124-3273091
  • (Your City STD Code)39404040

Contact Us

SMS Service

Type SVC and send it to 53030

Email

  • customercare [at] vgmail [dot] in
  • enquiry [at] vgmail [dot] in

Comments

Fridge not working and its under warrenty

Hello All,

I am trying to reach Videocon customer care no, but they don't have any customer care no to contact. My fridge Compressor and its under warranty period. Please help me. These Videcon guys are having fucking service. I recommend not to buy any products of Videocon. Worst service.

Fuck off Rajkumar Dhoot Worst company i have ever seen in my life very bad products.

INTERIOR UNIT WATER LEAKAGE

my 1.5 ton ac water leakage problem not solved , it is under warrenty , customer care people not responding phone numbers not connecting , please rectify my problem

Long Pending Issue

HI Sir,

Please help me in resolving the long pending complaint.

Worst service By Videocon – Still my Tv not repaired /replaced

Dear Sir/MAM ,

Worst service By Videocon – Still my Tv not repaired /replaced ….Pending for last 7 month

I am very fed-up for the service team of Videocon , Let’s say my led tv’s was faulty during warranty period .
It was picked by service center team on dated 16 Jan2019 and status updated that panel is dead ,ordered will be replaced with week .

Last but not least ,this was committed every week ,month on month that it will be closed within week or 15 days but 7 month have been passed but still status is same and TV is lying at service center only .

Last month service center person told that service center changed please pick and submit another service center and told to discussed with Mr. Danish ( Videocon ) but sorry to say he is very irresponsible and demanded Rs. 15000/- for settlement when I denied that I can pay only Videocon account then after he refused to pick our phone always .
Refer the below these complaint which were lodged by us but still no positive response from anyone ,we are the customer not a fool , until now when I have been cheated and misguided by your company regarding the quality of the product and also the service provided by your help centres. And after purchasing an expensive your services for repair are also expensive which in any way does not go with the needs and services to the common man. Now buying Samsung products seems like a very big mistake.
As like reputed company Videocon I never assume that we will be in trouble like this .
My humble request to you please find the below detail and help to get this replace /repair es earliest in this week or we don’t have other option to go consumer court .

Buyer Name -Dr. H D Pandey
Purchase From – Sardana Electronic -Alambagh Lucknow
Pickup date from service center -16 Jan 2019
1. Complaint no . LUC2501190088……..Provided by service center
2. Complaint no . LP4267111907042……Closed automatically
3. Complaint no . LP4267111907133…..Unable to get the status

=============================
Reg…Ashutosh Dwivedi .

Regarding the issue related with the tv i bought from Videocon

Hi,

I have bought a Videocon Tv and it was not working properly. More Than Twice i changed the display and again display got Stopped working. So i called nikshan electronics and they have taken my tv from home. It has been more than 6 months they took it still now i didn't receive any response from their end. How you people are givin customer service. I'm really upset with your work and responsibility. I have already complained still no use. Next time onwards please don't ignore a customer like this. Value a customer and his time. Howmany more months i need to wait for a TV. If your customer service was like this and i new this previously i could have not buyed anything from you guys and i wont suggested to this my friends.
Kindly look into it and do the need for this mail. Beleive that i will get a response atleast.

Tv not working

I bought a tv 1 and half year before. Tv is not working iam from guntur pincode 522019 . Iam trying since so many days toll free is not working . So please respond to complaint

TV screen flickring

Dear Videocon team

I had bought a LED 4K TV on 13/072017 ,

Now I am facing a issue in tv , tv video is flickering, for your urgent support send technician to fix the issue ASAP.

Prakash

VIDEOCON FORTY" LED DISPLAY WITHIN WARRANTY NOW BLACK

Refer to the subject and kindly act ASAP to get it rectified.

Complaint not resolved for more than Two and a half months

I have registered two complaints on the name of Pawan Agrawal (Kiraoli, Agra)for Videocon LED 32", on 2nd of april and on 25/26th of may. For the 1st complaint one technician named Dilip came and told me that display is to be replaced and he asked for service charges. I gave him 700Rs and told me that it will take around 30 days to fix my LED as display has to be ordered from the company warehouse. I said Ok. 1 month passed, they asked me for further time of about 1 week. I called them again and again but there was no positive response from them. One day, I called customer care and they told me that company has changed the service center and your complaint has been cancelled. And I was not awared of it.
IS THIS THE SERVICE YOU GIVE TO YOUR CUSTOMERS??
If company has changed service center then who should suffer, THE CUSTOMER?? And why do your service persons don't intimate us for the delay or cancellation of our call. This is completely unprofessional or I must say PATHETIC!!

I made a new complaint and again a technician visited our place and he told us that your display is OK but some wire is to be replaced. See there are two distinct and conflictory conclusions of your technicians. I think it makes an issue of liability on your brand. You only tell me, to whom should I believe?

Now, on the day of visit they told me they will fix it within 2-3 days as they would have a visit in our area. After their estimated time I called them on 3rd of june, they told me about non-availability of that wire at their service center and told me further to wait 1 week but it's been more than 2 weeks and still they don't give me estimate till which date they can fix my LED. I asked them to give me the contact number of their area service manager thet refused me to give his number. I think the ASM told them not to give his contact number as he doesn't care about customers at all. He just want to be in his comfort zone.

I have also worked in service as ASM at Godrej & Boyce mfg. Co. Ltd. This is not the way ASM and service persons behave.

If you can't give the satisfactory service I request you to please let your customers know to buy your product at their own risk.

THIS IS THE WORST SERVICE I HAVE EVER SEEN.
I want immediate resolution of my complaint.

Videcon's service is pathetic

I am facing the similar problem. Trying to get my TV repaired from 3 months and people at the customer care desk are not able to provide any resolution. The part needs to be changed , which took almost 2.5 months to reach their service center and when it reached my home , the same was not working.
No one bothers to reply on the emails being sent to customer care email ID. I would never advise anyone to buy anything from videocon.

ac not working

I had bought videocon spilt ac 1.5 ton inverter model.It is showing F9 error.I have been complaining about this to the service centre for 20 days they are not responding to my complaint.I have never seen such type of worst service.pls take action against them and send to my place as soon as possible.

LED screen replacement under warranty pending

It’s being long I am following up with your customer care to update on the status of the complain registered by me on 18/04/19 But till date I am not able to get any positive reply from your side. Every time I call the call centre they reply that we will send the technician within 24 hours ,however it is not the case. Further they gave me the contact details of local area Manager Shri Chidam but it also dint work.
Now I have registered the same with the consumer forum with docket no xxxxx.

Request you to kindly look into matter and do the needful

LED display problom

To whom so ever it may concern

This AJAY I have 32" Videocon TV on date aug-2017, under 3year warranty , I complained on 22/05/19, the guy (sumit ) cane to check on 02/06/2019, he & delalr said to me VIDEOCON COMPANY IS CLOOSED I will REPAIR THE THIS PROBLEM BUT CHARGES IS 8000 TO 9000 RS only he told me parts is not available,

Now
It's a world cup time, my TV does not work at all, I need to get that fixed asap.
I hope this email will help me to get my issues resloved in few days.

Requesting you to please arrange the part as soon as possible and before that if possible for service done by today.

Waiting for your reply...........!

i am very disturb hence your service, if my complaint not resolve as soon i send this case to consumer court & social Media

Worst service

Complained about my Washing machine Spinner motors is not working..A guy came and took 350rs charge just to say it is not working..Said within 3days spare parts will reach and would fix it...But trying to reach both that guy and customer care no response...Very worst service

LED Display Problom

My LED Is Not Working since 1 Year But Not response. My Complaint Ignore Long Time.
So Please Solve My Problom

TV SPEAKERS

MY 32 INCH VIDEOCON TV IS UNDER WARRENTY PERIOD AND I PERSONALLY HANDED-OVER MY TV TO SERVICE CENTRE DUE TO SOUND SYSTEM NOT WORKING. AT THE TIME OF HANDING OVER MY TV THEY SAID NO NEED TO PAY ANYTHING AS YOU ARE ALREADY IN WARRENTY(5 YEARS WARRENTY) NOW AFTER 12 DAYS WHEN TIME OF DELIVERY THEY TOLD ME U HAVE TO PAY SERVICE CHARGES OF ITS PART PAYMENT. WHICH HAS TOTALLY WRONG SO MY COMPLAINT IS AGAINST (MR RAKESH DAVE) (BHYNDER SERVICE CENTRE INCHARGE).

VIDEOCON UHD LED TV Display disappread

I have purchased VIDEOCON UHD LED 43 INCH TV from VIJAY SALES CHINCHWAD on 30 Oct 2016. My TV display is autmatically disappread TV is under warranty. How I can Contact customer care for repairs under warranty

Too much bad services

Last 1 year i am facing Videocon refrigerator cooling problem

Service center numbers not responding

Trying to lodge complaint for LED, but no one is answering

tv not working since last two weeks

HI SIR

I HAVE COMPLAINT ABOUT MY VIDEOCON TV

YOUR EXECUTIVE COME TO MY HOUSE AND TAKE HIS FEES

RS 940 AS A SERVICE CHARGE

AND NO ONE REPLY TO YOUR COMPANY

PLEASE TAKE STRICT ACTION AGINST MY COMPLAINT

THANKS

REGARDS
KAMAL MEHRA

Videocon TV' part - Mother board & Speakers

I have been chasing since one & half month for the exchange of my Videocon TV' part - Mother board & Speakers. My TV is under warranty. I'm still following up this thing but not getting proper response from any customer service executive, they are keeping on shuffling the calls to on another. Videocon LED / model No.VMD32HH
Complain number - THA1102190132
Request you accelerate this issue at the earliest as it's been more than a month.

making fool to customers by selling fake products.

Same problem with me in Kolkata "M/s Ace (S)" service centre of KOLKATA, they visited at my home for 3 mints to collect charge for job no. KOL0405190027 and after that they didn't give any response and also put my mobile number in rejected list.

Both company and service centre are cheater and fraud.

LED TV PANAL COMPLAINT

Led TV complaint not resolved even after repeated followup, nobody contacted yet.
Till today the part not received and no service done by service center
Nobody is responsible for the resolve the customer problems.
Poor services towards the response
Regards
Sinoj

LED TV COMPLAINT

Dear videocon team

MY LED TV panal has been compalnt since 29/12/2018.IT IS UNDER WARRANTY PERIOD
Your person from service centre came and approved PANAL complaint.( SERVICE CENTER M/S STAR TECHNOLOGIES,VYTTILA,COCHIN-682 019,BILL NUUMBER-17460)
In have many time call to customer but customer CARE & SERVICE CENTER saying your LCD panel is not available last 3 months in videocon side,
And i have call to customer care but not listening my problem and call disconnect again and again, So i want refund, only
Note:- Very bad service Videocon team, service center, and customer care.
Regards
SINOJ
XXXXXX

Videocon refrigerator Eco cool

I am purchasing refrigerator in 2013 raise complete on at time of purchasing door gasket cutting due to sticking on the color paint.this problem issue is not solve many raise of complaint. Wrost service by videocon refrigerator.

Leakage from Refrigerator door.

Greetings,
I have sent an email to the Customer Care and it's almost a week and no response from them. While going thru the post I am at a Conclusion that this company has lost it's Credibility!!! very Shameful.

LED Videocon panel is damaged

Sir i want to inform you that i was an a complaint to customer care on 11/09/2018. but till now their is no response against my complaint.
i have already send led images and also bill details but their is no response from your side.i also call mobile call but any one can not reply of my call and no one is pick my phone call.

NO response to the complaint

I had raised the complaint regarding my LED 50 inch smart TV , the technician visited within a day and charged the service fee . Also satted that the part has to be replaced , since then I've been following up with the Customer service and getting the same response " that I need to contact the service center .
However no one from the service center is picking up the phone , my TV is under warranty ,

Such a pathetic service

videocon dth is such bull shit company have the poorest respons

videocon d2h is such bull shit company have the poorest response of its customer care

on dated 4th Jan 2019 my balance is nil in the D2H account. have simply call to customer care for new TRAI guidelines. he simply said you can recharge end enjoy the same pack as of now and foe TRAI guideline you call us after 2 hr

I then simply recharge the account but services not restore. again i call to their customer care and they said our system is down you call us after five hr
it was 9 o'clock in the night and after five hr it's about 2 o'clock midnight how funny it is

Next day morning 5th Jan 2019- still they not restore my services. in the morning i did almost 40 attempts to contact customer care of videocon d2h and after succeeding in contact them i got a response to contact after 4 hr- its 10 :00 pm night and still problem not resolve and now nither i am able to connect videocon d2h customer care nor their website

i tag
videocon d2h as highly non-professional company
videocon d2h poorest management
videocon d2h worst services
videocon d2h cheater only

Worst product and service in

Worst product and service in the work.
I suggest for not buying Videocon product .

I have 1 ton ac. I want to

I have 1 ton ac. I want to service but there are no any customer care

Customer Care Executive not responding good and do not assist

Today 2nd January 2019 I call up customer care of Videocon for taking help in finding the Service Center in nearby area in my locality but the customer care person do not reply positively.
I ask him to assist me in finding the service center in my area, he replied that he is speaking from Faridabad and I can search in google to find the service center of my area.

Very Bad response from the person.
Now I am thinking why I had purchase the product of Videocon.

Regards

Manish Rautela

Line on lcd

Dear videocon team

Please find my reference number DEL080180050
In have many time call to customer but customer care is saying your LCD panel is not available last 4 months in videocon side, I call to many time Mr- Sudhir, Azahar, Rahul, Narinder but any prosen not pick call no any reply,
And i have call to customer care but not listening my problem and call disconnect again and again, So i want refund, only
Note:- Very bad service Videocon team, service center, and customer care.
Regards
Sachin kumar

Led not working

Setting open by itself

Videocon TV - Complaint not taken care by Videocon

Hello,

This is Chidambaram from Chennai.

I have raised a complaint with Videocon Customer Care on 24-Nov-2018, regarding the issue with my Videocon 43 inch LED television.

The complaint number is CHE2411180003.

It seems this complaint number has Not been assigned to a Videocon authorized service center inn Chennai till now.

I have called Videocon customer care numbers many times, keep hearing,, "wait for 24 hours". Till now I do Not see any progress.

I have sent four emails to Videocon customer care emaild id "customercare [at] vgmail [dot] in". But I have Not received even one single reply from Videocon till now.

I also have sent email to "write2us [at] vgmail [dot] in", seems this email id does not exists any more, simply my mails get bounced back.

I have also sent SMS to 53030 mentioning "SVC CHE2411180003", but still no progress.

It seems that I had made a big mistake by purchasing Videocon television. With my current experience I feel very disappointed.

It clearly seems that Videocon do Not care about their customer and also they won't keep up their promise in servicing Videocon products, even when the products are under warranty.

Please let me know a better way to get resolved with this issue with Videocon services to their customer.

Regards
Chidambaram.

Same issue.. Request is pending from last three months

Facing the same issue. All mobile numbers are switched off. Nobody cares. My request is pending from last 3 months. Customer care is just saying that someone will call you in 24 hrs. Nobody called. Is videocon exists in india or they elope ?

Mr chidambaram, I suggest

Mr chidambaram, I suggest you to place a complaint of 'lack of service' in consumer court. They'll definitely teach a lesson to such irresponsible companies.

Fraud Company

Same problems I had faced.
Nobody is responsible for the resolve the customer problems.
Poor services towards the response

No display on TV or blank

Display is not working?
I am trying to contact customer care person in kolkata,but of no use.fraud company.i had bought under made in india product thinkg but see the end result.i can't get my tv repaired.

Very Very bad service

I have raised a complaint with videocon customer care center, engineer has taken my led tv on dated 22.10.18, Still on date no response. Calling so many times but the service center is not respond.

Shyam sunder
Delhi

New tech service in Videocone responsibility very worst service

New tech service centre.responsibility very worst service centre..checking service Rs:1200 paid.but not performance..not quality service centre and not quality service man..

Regards
Saravanan.s
Ms.siddharth logistics (MD)

TV part replaced with repaired part

My LED TV created problem last year so I called service center they send mechanic and he replace the part after charging for new part and taken back the defective part. (the tv is out of warranty). so he had to handover it to us.. Now same problem arises 4 days back.. I again called to service center new with complain no. JAI181110036.. the same mechanic Suresh (M. No. MN9649488536) visited and said the same part is making problem.. I say please show me that part as I saw it I feel it was repaired part.. I told him it is a repaired part.. he said company would have given it so I cann't do anything if you want to change it with new one have to pay charges.. I felt cheated so I complain again and call center given his head no. Mr. Dheeraj (M. No. MN9057902202).. he gave me some clarification and try to convince me.. I again approached customer care they gave Mr. Abhishek Kumar M. no. MN7065020893.. Tried the number many time he didn't pick the phone also SMS him the problem but no reply from him..

Jai ho Videocon..

sab pareshaan

Refrigerator/washing machine issue

My refrigerator is not giving cooling effect n washing machines s not drawing out the water.....pl depute service engineer for the same

Picture Tube Damage

Hi I had purchased Videocon 28inch television from Kaydeep and the warranty is still there. I have been facing problem regarding the display of the television there are lines appearing on the screen the service man who came from Divsha said it has Picture Tube problem when we tired to replace that part there is no reply from their videocon side neither from Divsha please help me regarding this we had purchased this TV with lots of money adjustments and now no one is replying kindly help

LED TV Complain very long time but Not Clear.

I purchased LED of Videocon TV 40" with 3(Three Years) warranty. On 15 August 2018 i found there is no display on my TV. I registered the complaint on 28 August 2018 via phone complaint and engineer visited and advised that we do not have the parts, I have called so many times to your service agent but till today there is no response from the company.

As this product in under warranty so I have a right to get my product's fault repair, but unfortunately, I am unable to get the services.

Can U advise me when will your company help me to get this solution so that I am able to watch my tv. It is not my fault that the company have no parts for the same.

Kindly let me know by when we can expect the solution from your side.

Thanks & regards
Dave Bansikumar N.

videocon LED TV Display Problem

I have raised complaint for my Videocon LED.

complaint number is PUN1010180166

No one from the company is responding to the calls and not even resolving the complaint.

ravindra chaudhari

VIDEOCON LED TV- (SCREEN KE ANDAR DAAG DIKHTE HE)

SIR, NEW PURCHASE - VIDEOCON LED TV- VJU32 HH SR. 9189 (SCREEN KE ANDAR DAAG DIKHTE HE. CUSTOMER CARE NUMBERS PER CALL KARNE PAR CALL NAHI LAG RAHA HE. PLEASE PROBLEM SOLVE KAREN. THANKS

Complaint regarding Videocon tv

Hi I had purchased Videocon 55inch television from Vijay sales in Vasai and the warranty is still there. I have been facing problem regarding the display of the television there are lines appearing on the screen the service man who came from Vijay sales said it has panel problem when we tired to replace that part there is no reply from their videocon side neither from Vijay sales please help me regarding this we had purchased this TV with lots of money adjustments and now no one is replying kindly help

Pathetic service from Videocon

Hi,

It's very regrading that so pathetic service from Videocon. I had made a complain regarding my Videocon television on Thursday after that consult technician has not came yet.
Since then I was calling to customer care they are telling the consult technician will arrive with in 24 hour but non of them had came.
So this how you provide services to customer I will never suggest to any one to buy any Videocon product it's very pathetic service and performance by this product.

Here is my complain details.

THA1010180224

Response code : R64197

Regards

Krishnamurthi (77xxxxx269).

complaint

Dear Videocon Team,

I have escalated issue of my DDB LED VJU32HH18XAH already with vijay sales and videocon customer care that this TV run automatically without touching remote and changes it's settings and channels unnecessarily. Last week a person from Vijay Sales visited to see it's problem and asked me visit charges and confirmed that part is not available with company and he doesn't know how long will this take to repair tv.
After continuous follow up yesterday someone came and repair tv and same night it was showing same problem again. After complaining today morning customer care guy confirmed that motherboard has to be changed.
It seems that those guys don't know exact problem in the device. Since those guys are unable to rectify the issue and every part of the device has to be changed on alternative days. So I request my TV is in warranty and I should get replacement or refund of it.
Nobody was listening me so I sent this complaint in consumer forum and my reference number of consumer complaint is 948301
Kindly confirm your final decision to replace or refund against the defective product i was sold by Vijay Sales.
If I don't hear anything then I have to go legal in this matter

Regards
Neeraj Gola

Issue not resolved - Team Does not respond

To whom so ever it may concern

This Pratik Panchal, I have 50" Videocon TV, under warranty, I complained on 16th August, the guy (Ajay) cane to check on 18th Aug, he charged me rs 1300 as service charge, and said it will be replaced soon, but till date no response from any of executive or technical, when I started calling to customer careXxxxxxxxx only response I get, parts are not available, I started calling Dharmendra - same response and give me # for Yogesh - he is the most irresponsible guy, never answered the call, always left a msg - busy, please message. I dropped a msg to call me back or best to time call him. It's been 20 days but no response. I don't know what he does. But totally not worth.

Now
It's a festival time, my TV does not work at all, I need to get that fixed asap.
I hope this email will help me to get my issues resloved in few days.

Please contact me / msg me
7.0.2.1.6.6.4.5.6.0
9xxxxxxx50

complain not clear

my complain last 2 months against so not clear, my tv. led display is not working he is under warranty period.

Display Problem - Reverse picture display in my Videocon Tv.

Display Problem - Reverse picture display in my Videocon Tv. therefore kindly suggest any setting in my TV.

My complain About my Videocon LED TV

//////////////////// TOP TOP URGENT/////////////////////////////////

My complain no DEL2506180313/25JUN18, DEL1208180007/12AUG18, DEL130918309/14SEP18

Dear Videocon Customer Care Team,
Greetings of the Day,
I have given complain about my 49" LED TV for service on 25JUN18 they resolve the problem I paid 1300.00 service charges but, within a month same problem face on 12AUG and i book complaint DEL1208180007. Your Technician came and said one line LED lit will change so will be within week but they after month they change but unfortunately am facing same problem and I rebook the complaint again on 22AUG18/DEL2208180033 they took my TV to their Service Center bring back after one week.

Please note I have problem in my LED TV the screen gone blank but now one big line showing in on the screen. So again I complaint on 14SEP18/ DEL130918309 regarding this issue to your service center and i get reply they going to change full panel but I will take time maximum 1-2 month can someone help me resolving this asap -- My complain. My issue is still not resolved
Service center guys asks me to call customer support
Customer supports all concern person not response any concrete information. Please note contact person and Customer Care Center for your info.

XX
Now it’s in off more than in off. Mistake is your so why should I bear the pain when I have 5 Year warranty? So I don’t want any excuse and time request I need the replace if, you don’t have the parts so your have to replace NEW LED TV within week. Otherwise I will go to Consumer Court for the replacement on my LED
One of your call center agent suggests me to book a legal complaint
now i am feeling that you are making us fool nobody is taking any responsibility and giving any proper reply

I appreciate if someone looks at this issue from top level and resolves this asap

Shankar

R/o, F334, Gali No85, Mahavir Enclave Part III, Uttam Nagar, New Delhi-110059.

Tel: 987146XXX

same problem

i am also facing the same situation as of yours. despite of having 5 years warranty no service from videocon. so i am also thinking of going to consumer court.

Flatron TV - Bazooka Model

Hello Videocon Team,
i am paramaiyan from Chennai, i have purchased 29inch Bazooka Flatron model in yearly 2008.
almost till last year, i had no complaint on the product, especially picture quality, audio, simply superb
past one year, our TV has not been used properly, because of this reason, had minor problems, and due to our ignorance now the picture tube needs replacement.i am in need of the same

seek your support for arranging one 29inch Flatron display, and one of your trained person, for fitment, and to check overall TV circuits
you can contact me on +91 99xxx9x215

looking for a positive reply from your end, Thanks
B Paramaiyan

Television complaint

TV button is not working properly.

WOST CUSTOMER CARE DEPARTMENT

VIDEOCON 50INCH TV SPEAKER OUT AND HDMA OUT WITHIN 1 YEAR

TV Dosnot Working

Not Working

Videocon led problem

My led tv display not showing any images only in two year ...I hv already registered complaints but not getting any response from customer care ..Service engineer not coming yet ..how can trust on Videocon next time ?

videocon led problem

My led tv display not showing any images only in 4 months,,I hv already registered complaints but not any response from customer care..

Complaint regarding videocon LED tv display

My led tv display not showing any images only in two year ten month.my led tv is repaired by videocon registered service center in about 3 to 4 month ago but same problem occurs again..I hv already registered complaints but not getting any response from customer care ..Service engineer not coming yet ..how can trust on Videocon next time ?

Refrigerator Not working Issue not resolved from TWO months

Worst ever service and support
Refrigerator Not working Issue not resolved from 2 months

Regarding fridge not working

Videocon double door fridge not working I bought this fridge patra electronic rourkela last yr apr11 2018..i complaint there but the office staff not communicate me also tell me madam give me 2days but now 7daya will be go but still no one response what should I do
V. Disappointed..

Videocon led tv complent

There is no hearing of any type of company that keeps getting the number for the service of the tv..

Automatically led tv display scratch

Dear sir/Man
I my videocon led tv display 32 inch is automatically full scratch in Saturday night in lighting

Videocon Display complaint

Sir,

Videocon company directed to replace my LED TV, due to the display complaint. Waiting continues for the last 5 months for the new TV.

SANTHOSH KUMAR

Washing Machine Complaint

Dear Concerned,
I have booked a complaint of my Semi Automatic washing machine since its dryer is not working i have made complaint on 28/8/18 when i followed up with call center on 12/9/18 they told that your complaint is cancelled as u dint answered the technician call. i dint received any call from the technician and the no they gave me of navid when i called him he told to call his manager of svc point which is again out of service. I called the call center again and booked the complaint again there was abrupt reply from the person whom i spoke to , on asking about the senior manager no he gave me his area manager no which is again not in service. Today morning i got a msg from call center with complaint no THA1209180030 WILL BE SERVICED BY wah id8070270743, svc pOINT . I request you to call on this no which is again not in service.
What do you all think we are fool or what our time is not precious or what , we are following with you all from so many days and you people are fooling us by providing wrong no.

Pathetic service, people sitting in call center speaks abruptly nonsense language, and company is fooling with wrong numbers. Take your machine back or else i will be forwarding the same in consumer court.

Videocon TV display gone.

I qamplaint that my TV display r gone I qamplaint 28/08/2018. But don't give me a answer that which date my TV part come or replace. This company is so bad they were very badly answer so cheap they r.

SAME PROBLEM

same problem. Mene bhi 16/08/2018 ko complaint kiya tha or mujhe bhi abhi tak koi solution nahi de rahe he .

Same problem here

Mene bhi 25/9/2018 ko complaint note karwayi thi or abhi tak koi reply nhi aaya hai.... nahi service center se sahi jawab milta hai...

Display issue with Videocon LED TV

Honestly, i bought this TV because it was cheep and had 3 year warranty but surprisingly in 2 years the display has gone faulty. Raised complaint through mail and phone on 8/9/18. Waiting for someone to contact me and fix the issue.

Display Issue

I am also facing the similar issue with the TV screen and top of that the customer care service provided by Vediocon, they don't even bother to respond to your query. I don't know if they have any time line to close the complaint raised.

Videocon TV display gone

Same here. We are awaiting service since July, but as they have to replace the panel, may be that's why they are not even responding to our follow ups and not giving any timeline for this. Initially they said July, then 15th Sep, now Oct has come.How can a known company like videocon behave so unprofessionally when customers are purchasing expensive assets from them. Terrible..Everyone should go to consumer court,videocon should provide survice to existing customers and close their organization immediately.

Complaint against my Videocon TV, Wrost Videocon Service

Dear Support Team

I purchased LED Videocon TV on 01/04/2016 with 3(Three Years) warranty. On 25th August, we found there was no sound in TV, speakers has stopped working. I registered the complaint on 26th August 2018 via complaint number # DEL2608180028 and engineer visited and advised that we do not have the parts, we have called so many times to your service agent but till today there is no response from the company.

As this product in under warranty so I have a right to get my product's fault repair, but unfortunately, I am unable to get the services.

Can U advise me when will your company help me to get this solution so that I am able to watch my TV as without sound I feel like deaf or please provide me an alternate TV till my TV is not get repaired. It is not my fault that the company have no parts for the same.

Kindly let me know by when we can expect the solution from your side.

Look forward to your support and positive response.

Videocon AC Compressor down

Sir/Madam,

We have purchased 2 Nos of Videocon AC Appliance/Type is RAC/SPLIT, Model- VS5J3/2013, receptively the SL No. is D202039900113308130314 and D202039900113310130918 for our official used during 2015.
However presently both AC is not working and as per our engineer the Compressor of both AC are found faulty.

It is therefore request you kindly send your engineer to check the both Ac and replaced the Compressor as per validity of your warranty period.

Thanking you
For PHQ Itanagar
Itanagar

tv problem

6 months my video corn tv complent pending no response all constomber care advisor please solve my problem register

Poor service of Vediocon

Hi Vediocon team
my complaint not resolve yet since 2 month, while your service executive visit my home and i pay service charge to him, but i call many time to him but he say part not available yet Mr Harish and chandra shekhar service in charge Ghaziabad location i call to both parson many time but he is not pick the phone always. i am very disturb hence your service, if my complaint not resolve as soon i send this case to court

complaint for led

very bad servise videocon maine ek led kharidi thi 1 saal bhi complete nhi hua aur wo kharab ho gyi uski maine worrenty ke against complain likhwai to seniors phone nhi pic krte hai aur customer care me compliant pucha to complete dikha rhi hai ab inhe cosumer court me samjh ayega very servise main kisiko bhi reccomened nhi krunga ki videocon ka koi bhi product le

Videocon fully automatic top loading washing machine defective

I am holding one Videocon washing machine K 5300 purchased from a local retailer in Kerala. Several times I had to repair the machine during its guarantee period. Now nobody is attending the defective one, saying that they are not interested to do repair work even on payment because it is "VIDEOCON'. Tell me a solution for this. I am living in Kerala, Pathanamthitta Dt., Address: K Y Varghese, Kotinatt Malayil, Kadampanad PO, Kerala State-691552

Your Action Needed on Videocon LED Complaint.

Hi,

I got Videocon LED, December 2017 and its still under warranty. Its not starting from last 3months now. I have made a complaint # DEL0707180346. Two months are gone and there is no update on it. I am paying the cable bills from 3 months without watching Tv just because of your pathetic services. I am calling your service center people regularly and they are always giving me 2-3 days’ time and now more than 2 months gone.

Do you people care about your customers? Do you take any TAT to resolve your customers issue?

Now its not just about my LED, I just not even care if you will repair it or not. I am very frustrated now and I will now show this to you on every platform of Social Media like Facebook & Twitter. I will wait for 2 more days now and I will also file the consumer complaint against you.

Below are your pathetic Service Center People who are responsible and not responding to my calls

Cervice Center : -XXXXXX9443
Rajesh XXXXXX2508
Vinay Srivastav XXXXXX2513

I have every call recording of these people in which they are talking rubbish. I will also share these recordings on social Media.

Thanks
Rakesh Nagar
XXXXXX0227

Fully automatic washing machine is not working

Sir my washing machine is not working . Washing motor is not working and your costumer care no. is not not reachable please repair my washing mashine as soon as possible
My address is
Murli vihar colony near by shahganj, agra
Pin- 283105
U.P
My contact no. Is - 7983942xxx

Videocon TV LED problem

I purchased Videocon TV from Dubai and delivered in India (Its a offer through Al Ansari Exchange UAE by Videocon) i purchased on16/12/2016 and now i have remain 1 year warrenty. Since 2 month my TV display is complaint. I complained too many times at Videocon customer care and one day one executive came and check and he tells display will come after and he will come to fix. nowadays i called them they are not respond and last week they took my phone and tells you don't have any under warrenty and they cut the line. How they can say like that.
Videocon is very cheating us. we trust Videocon but they are very cheat us. 2 months they are not solve my problem. Most of my Home appliances by Videocon but Videocon very depressed to us. We don't buy any kind of Videocon products again and we will promote peoples dont buy videocon. products.

Videocon TV LED problem

Same is happening with me. I won't promote now any Videocon product to anyone.

Problem

Same issue happening with us Videocon company is cheating with us

Tv

LCD ki Lal light on off ho rahee hai

LED TV problem

I am also facing same LED TV not working past three months. Customer care executive going on giving nos. No one turning up. All vediocon customer should assemble one domain through Facebook or whatsup to do further course of action ??¿???

Washing machine problem

Sir my washing machine spin problem

KENT STAR JACUZZI WATER HEATER IS NOT A GOOD PRODUCT

Dear India Citizen,

I had purchase a KENT STAR JACUZZI KGS10WSP-GDE 10 LITRE 2000 WATT STORAGE WATER now the same is still in warranty and i had an issue and logged a complaint last month 7th July 2018. Till date i have made multiple calls to so many customer service number to get my HEATER REPAIRED. but the support for KENSTART HEATER is pathatic as every care rep says there is no update the part is expected still and they disconnect the call.

KENSTAR PRODUCTS ARE FAKE AND THEY DONT WITHSTAND WITHIN THE WARRANT PERIOD. I AM UNHAPPY CUSTOMER WHO BOUGHT KENSTAR WANTER HEATER AND WANT TO SPREAD THIS NEWS SAYING KENTSTAR SELL FAKE PRIDUCTS AND THE PRODUCTS DONT LAST LONG AND WHEN WE CALL FOR THE SUPPORT I HAVE NEVER SEEN SUCH A BAD SERVICE FROM A PRODUCT LIKE KENSTAR. BASICALLY THE PRODUCT SUCKS.

i do not want the consumer customer to get cheated by buying the KENSTAR PRODUCTS becuase the support is very bad and people on the customer care support are just trying to ignore me. i would want to go legal so if any other brand can help to do this i will stand with you.

Issues with LED tv

The display of our LED is not functioning. There is only one small patch appearing when we turn on the tv. The sound is functioning though. Kindly reply how much the estimate cost will be to repair the tv.

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