Emails

• customer [dot] care [at] ziploan [dot] com (For Genral Query)
• enquiry [at] ziploan [dot] in (For New Customer)
• partnerhelpdesk [at] ziploan [dot] in (For Partner)

Important Link

• Frequently Asked Questions

Grievance Redressal Procedure

Level 1

• If you have any query/complaint or you have to provide any feedback, then you contact call at:
  Contact No.: 011-43109577 (Mon-Fri, 9:30am-6pm)
  Email: customer [dot] care [at] ziploan [dot] com
  Address: Blue Jay Finlease Limited 809,
  8th Floor, Padma Tower-II, Rajendra Place New Delhi-110008.

Level 2

• If your query/complaint is not solved within a given time period of 7 days, then you can contact to the Grievance Redressal Officer.
  Contact No.: 9818128000 (Mon-Fri, 9:30am-1pm)
  Email: nodal [dot] officer [at] ziploan [dot] com
  Address: 809, 8th Floor, Padma Tower-II, Rajendra Place New Delhi-110008.

Level 3

• If you are still not satisfied by the resolution provided in above levels, or if you have not receive any responses with the time period of 30 days, then you can contact to NBFC Ombudsman.
  Or
  Address: Department of Non-Banking Supervision, 6,
  Parliament Street, New Delhi- 110001

Branches Address

Corporate Office

Ziploan is the tradename of Blue Jay Finlease Ltd.
607-610, 6th Floor, Kailash Building,
26 K.G. Marg, New Delhi - 110001, India

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