Yatra.com Customer Care No.

Updated on Monday, 7 September 2026 - 4:02pm

Organization:

Yatra.com

Website:

Official Website

iOS App:

Yatra - Flights, Hotels & Cabs

Android App:

Yatra - Flights, Hotels, Bus

Email

support [at] yatra [dot] com (For Customer Support)

Important Links

Important Contact Details

Sr. No.	Service	Contact No.	Email	Timing
1	Domestic Flights	011-65031234	support [at] yatra [dot] com	9am-11:59pm
2	International Flights	011-65031234	intobservices [at] yatra [dot] com	9am-11:59pm
3	Hotels	011-65031234	hotelservices [at] yatra [dot] com	9am-9pm
4	Domestic Holidays	9990614615	holidays [at] yatra [dot] com	10am-7pm
5	International Holidays	9990614615	holidays [at] yatra [dot] com	10am-7pm
6	Rail Support	-	rail [at] yatra [dot] com	9am-9pm
7	Bus Support	-	bus [at] yatra [dot] com	9am-9pm

For Complaint

Level

For any query/complaint, you can contact to the customer support team

Level 2

If your query is not resolved then, you can contact to the officer details given below:
Designation: Grievance Redressal Officer
Contact No.: 0120-4845562
Email: grievanceofficer [at] yatra [dot] com

How can I reschedule my flight booking?

Log in to My Bookings.
Click on 'Reschedule' to start the rescheduling process.
Choose the booking, select the passenger and route for which you want to reschedule and the new travel date.
Click on 'Book Now' to select the preferred flight. On the same page, you can see the amount that will be adjusted towards your new booking. Before you proceed with payment, kindly ensure that the date, passenger and route details are correct.
Kindly finish the payment to complete the reschedule flow. Once Yatra has successfully received the payment, your reservation and email the new ticket on your registered email id.

Cancellation And Refund

For any query related to cancellation/refund, you can contact the support team.
Cancellation and refund timelines vary depending on each hotel/flight terms and conditions .

Travel Agents Contact Details

Contact No.: 0124-6904810 (Same For All)

Sr No.	Service	Email	Timing
1	GDS Flights	gdsho [at] yatra [dot] com	Mon-Sat, 24x7, Sat, 7am-12:30pm
2	GDS Refund Team	refundho [at] yatra [dot] com	Mon-Sat, 10am-9pm, Sun, 10am-7pm
3	LCC Flights/Refunds	lccho [at] yatra [dot] com	Mon-Sat, 8am-12:30am, Sun, 8am-12:30pm
4	Groups	groups [dot] del [at] yatra [dot] com	Mon-Sat, 10am-7pm, Sun, Closed
5	Bus & Portal Support Team	b2bsupport [at] yatra [dot] com	Mon-Sat, 10am-9pm, Sun, 10am-7pm
6	Rail Support Team	railservice [at] yatra [dot] com	Mon-Sat, 10am-9pm, Sun, 10am-7pm
7	Holidays	holidays [dot] tsi [at] yatra [dot] com	Mon-Sat, 10am-7pm, Sun, Closed
8	Hotels Post Sales	rezrescue [at] desiya [dot] com	Mon-Sun, 9am-11:59pm

Head Office

Yatra Online Private Limited
1101, 11^th Floor, Tower B, Unitech
Cyber Park, Sector-39,
Gurgaon - 122001
Contact No.: 0120-4845562

Social Sites

Comments

Wed, 23/10/2019 - 6:46pm — ajaykumar (not verified)

Payment refund

Sir
Maine date 20/10/2019 ko ticket booking kiya Jo ticket book nahi hua our paise kat gaya
Jise refund kare

Mon, 21/10/2019 - 12:16pm — Satish A N (not verified)

Still not yet refund my last transaction done. Booking failed

Pathetic service. No one called since last 10 day's

Sat, 19/10/2019 - 8:25am — Ajith kumar (not verified)

Refund amount

I was booked flight ticket but cancelled my ticket amount not refund in my account

Sun, 13/10/2019 - 11:15am — Vipin rangu (not verified)

I booked a bus ticket from MANCHERIAL to Hyderabad on 12/9/19 which I cancelled later then I did not recieve untill 13/9/19 which is my travelling date and did not recieve my Refund.so please process my request

Thu, 08/08/2019 - 12:55pm — Anonymous (not verified)

Need Online Booking Agent

Dear Sir / Madam,

We need a portal for my corporate with you for ticket booking of Airlines / Hotels for which may I have the below details :

1. Service Charges
2. Terms and Conditions
3. Penalty on cancellation
4. Can we claim the GST?

Wed, 07/08/2019 - 1:49pm — shashindra kumar singh (not verified)

deduct amount

I have book ticket for ahemdabad to patna filght tiket named on date 02/08/2019 time 20.27 booking failed and my account. Deducted amount 4816rsin refund not received

Mon, 22/07/2019 - 6:39pm — Somnath Ganguly (not verified)

business with your organisation

Seamens club and hotel
Paradip
Odisha.

Greetings of the day !
Dear Sir/ Mam
I bring to your kind attention that, i somnath ganguly as a general manager seamens club and hotel paradip odisha, we are room sale business with many more company's, we are interest our rooms booking by your company through, please as soon as visit our hotel and your trams and condition send on mail through.
kindly regards
General Manager
Somnath Ganguly

Thu, 18/07/2019 - 4:51pm — Vaibhav tathe (not verified)