IVRS Menu
- Press 1 : For online purchase
- Press 2 : For store purchase
After pressing any above keys, your call will be transfer to the customer care executive .
Email
- care [at] woodlandworldwide [dot] com (For Customer Care)
Important Link
Return/Refund And Cancellation
- For any query, you can contact to the customer support team or mail at estore [at] woodlandworldwide [dot] com .
- You can cancel your order before it is dispatched.
- You can make a return/exchange request within 10 days of delivery.
- Refund will be initiated within 10 working days to the original payment method once the returned product is received at the warehouse.
- For more information, please read .
Social Sites
Comments
Complaint Regarding
> Dear Woodland Customer Care Team,
I am submitting this as a formal consumer complaint regarding the non-delivery of my Woodland order and the failure to provide proper customer support.
I placed my Woodland order on 13 September 2026, but as of 22 September 2026, I have still not received my product. Despite repeatedly attempting to contact Woodland Customer Care and sending a detailed email regarding this issue, I have received no proper response, no clear order status and no confirmed delivery date.
Order Details:
Name: Sandeep Kharwar
Order ID: OR-4227052
Suborder ID: SO-4259877
Order Date: 13 September 2026
This lack of communication and failure to provide the ordered product has caused me significant inconvenience, loss of time and mental harassment.
I therefore formally request Woodland to:
1. Immediately provide the current status and tracking details of my order.
2. Clearly confirm the expected delivery date in writing.
3. If Woodland is unable to deliver the product, immediately cancel the order and initiate a full refund.
4. Since the purchase was made through Snapmint and the product has not been delivered, provide appropriate confirmation regarding the transaction/payment status so that I am not unfairly charged for a product that I have not received.
5. Take appropriate action regarding the failure of customer support to respond to my repeated communications.
6. Provide a written explanation for the delay and non-response.
I request Woodland to resolve this complaint urgently and without further delay.
If I do not receive a satisfactory response and resolution, I reserve my right to escalate the matter before the appropriate consumer grievance/redressal authorities and competent forums, seeking applicable relief including refund, compensation for inconvenience and other appropriate remedies.
Please treat this as a formal consumer grievance and keep this complaint on record.
Regards,
Sandeep Kharwar
Complaint Regarding Stitching Defect in Woodland Casual Shoes –
Dear Woodland Customer Support Team,
Greetings!
I am writing to bring to your attention a manufacturing quality issue with a pair of Woodland shoes purchased via Flipkart.
I am a long-time, regular customer of Woodland, typically purchasing directly from your retail outlets and authorized website. This is the very first time I have ever faced a quality issue or had to raise a complaint regarding any Woodland product. After wearing this pair only three times, the front upper stitching thread has started unraveling and damaged on both shoes. As the Flipkart return window has expired, I am reaching out directly to your support team to resolve this.
Purchase Details:
Product Name: Woodland Lace Up Lightweight Breathable Comfortable Daily Use Casuals For Men
Order Number:
Bill / Invoice Number:
Invoice Date: 05-08-2026
Purchased Via: Flipkart (Seller: Flipkart India Pvt Ltd)
My Location: Calicut (Kozhikode), Kerala
Photographs displaying the damaged front stitching on both shoes as well as the invoice are attached for your verification. Kindly arrange for an inspection, replacement, or service assistance through your Calicut authorized center or via pickup.
Looking forward to your swift resolution.
Refund amount not received
Do not buy woodland products.S pathetic behaviour.They do not return the refund amount. No reply any mail and not pickup the call . Cheater woodland
Amit Kohli.
Pathetic
The customer service number is useless trying for the past 3 days. always get a response all agents are busy. Sent a mail as well No response at all. I paid for purchase of 2 shirts and I received only one shirt. Unable to find a way out to reach the online help. Never buy woodland online Very bad experience
Last week i purchased a
Last week i purchased a woodland scandle@1800 but when i cheked the scandle at home it was damaged later when i complained itvwith shopkeeper he refused to replace or refunded.
Do not buy woodland
Do not buy woodland products.So pathetic behaviour.They do not return the refund amount. They are cheater and fraud. They have kept approx. 9000 rupees against return product. The product is returned in December 2024. I have not received my amount so far.
Regarding refund of returning of items
Do not buy woodland products.S pathetic behaviour.They do not return the refund amount.
no WARRANTY AND GURRANTY
I PURCHASED A SHOES FROM SOUTHEX WOODLAND SHOWROOM AND PAID 4500 FOR A WOODLAND SHOES AND AFTER TWO MONTH I FOUND THAT SHOES FULLY EXPLODED . I REQUESTED MANY TIMES AND I TRIED FOR RETURNED THIS SHOES AND COMPLAINED MANY TIMES IN SHOP BUT THEY DID NOT TAKE ANY ACTION AND THE DID NOT REPLACE OR NOT MENT MY SHOES .
NOW A DAYS THE QUALITY OF THE WOODLAND SHOES IS NOT GOOD
Return sandals
Unable to return the product because of very small size
Unable to return my shoes
I bought shoes from woodland but i can't able to return them .
Customer service is always busy .
Even they don't respond my email .
Soo bad Customer service, I'll never going to buy any product from woodland in my life.
BHOT BEKAR SHOES H WOODLAND K AJ K NA M LU GA NA KISSI KO LENE D
Bhot bekar shoes h wood land k 3 din m jutta faat gya 8000 ka shoes liya tha sonipat store se My name is Rahul shoes ka photo bj skta hu m
TEST
i purchase 1 month later shooes
but its fake and duplicat
customer care number is every time busy
how can replace ment this shoes
Same issue..tehy gave me
Same issue..tehy gave me dirty, chipped off heels and are not initiating a return. Such fraudsters!
shoe reapring
my woodland shoes fwr men shoe g4077y15, camel40