Email

• info [at] winni [dot] in (Support)
• corporate [at] winni [dot] in (corporate Gifting)

Install App

Important Links

• Contact Support
• Frequently Asked Questions
• Store Locator

Order Cancellation Process

• If the cancellation request comes to Winni before 24 hours to the start of time
  slot selected - 10% of order value is charged as cancellation charges. 90% refund
  to Bank Account. NOTE - 100% refund can be requested in Winni wallet,
  where they waive off cancellation charges.
• If the cancellation request comes to Winni between 12 - 24 hours before the start
  of time slot selected then - 20% of order value will be deducted as cancellation
  charges. 80% refund to Bank Account. NOTE - 100% refund can be requested
  in Winni wallet, where they waive off cancellation charges.
• If cancellation is request comes to Winni within 12 hours to the start of time slot
  selected - 100% of order value will be deducted as cancellation charges.
  0% refund to Bank account or 0% to Winni wallet applicable.

For Order Refund

• The refunds are only initiated once the customer confirms over mail that where the
  refund has to be done - Winni wallet or bank account.
• Refund will be credited in Winni Wallet on orders which are processing within
  48 hours of delivery date.
• Refunds are processed to your payment method within 15 working days.

Address Change Requests

Change in the address is permitted free of cost only before 24 hours of delivery.

• Within 24 hours period before delivery , if address is changed we charge Rs 200/-.
• Sometimes the address change request can not be accepted, in that case order will
  not be refunded or cancelled.

Inquiries for Winni , Cake & More franchise:

Email: franchise [at] winni [dot] in
Mobile: 7795664341

Corporate Address

Social Sites

• Facebook
• Twitter
• YouTube
• Instagram
• Pinterest
• Linkedin