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Westjet Airlines Customer Care No.
Updated on Wednesday, 26 August 2026 - 4:54pm
Organization:
WestJet International Numbers:
+1-403-444-2446 (For International Customer Support)
Website:
Official Website
iOS App:
WestJet
Android App:
WestJet Important Links
Important Contact Details
| Sr.No. | Service | Contact Detail | Timing |
|---|---|---|---|
| 1 | New or Existing Bookings & General Inquiries | 1-888-937-8538, Toll free in North America for support in Japanese: 1-844-213-5239 |
24x7 |
| 2 | WestJet Vacations bookings | Calling from Canada or the U.S.: 1-877-737-7001, Calling from another country: +1-403-444-2586 |
6am-10pm MT, 7 days a week |
| 3 | Accessibility Support (TTY) | Dial 711 then 1-888-937-8538, Guests with disabilities experiencing difficulties accessing WestJet.com: 1-866-693-7853 |
24x7 |
| 4 | Missing or Damaged Bags (North America) | Toll-free from North America: 1-866-666-6224, Outside of North America: 1-403-444-2581 |
- |
| 5 | WestJet Cargo | 1-403-444-2435, 1-866-952-2746 (1-866-WJ-CARGO) | - |
| 6 | WestJet store | 403-539-7099, Fax: 403-648-8715 |
Mon-Fri: 10am-5pm MT |
| 7 | WestJet Rewards eStore | 1-844-718-2586 | Mon-Fri: 8am-10pm EST Sat: 8am-7pm EST |
| 8 | AIR MILES | 1-888-247-6453 | - |
| 9 | Car rentals | 1-800-681-2917 | - |
| 10 | RBC insurance | 1-866-896-8171 | - |
| 11 | Travel agent support | 1-877-664-3205, Travel Agency Accounting: taaccounting [at] westjetvacations [dot] com |
Travel support team Air: Mon-Fri, 6am-7pm MT Travel support team Vacations: Mon-Fri, 6am-10pm MT, Sat-Sun, 6am-6pm MT |
| 12 | WestJet partner hotels | 1-855-757-0373 | - |
Lost/Delayed And Damaged Baggage
- For any query/complaint, you can contact the customer support team.
- In case of delayed baggage, create a baggage report within 12 hours of arriving at your destination.
- For damaged baggage, create a baggage report within 5 days or report it to the airport baggage services office within 7 days of receiving the baggage.
- If your baggage is lost for more than 21 days or is damaged, the applicable fees will be reimbursed.
- If you lost a personal item at the lounge, terminal, or onboard an arriving flight, report it through the Lost and Found service using the details given below:
Sr.No. Airport Email 1 Lisbon (LIS) lostfound [dot] lis [at] portway [dot] pt 2 Glasgow (GLA) glasgow [at] luggage-point [dot] co [dot] uk 3 Madrid (MAD) mad [dot] lf [at] aviapartner [dot] aero 4 Cardiff, Wales (CWL) lostproperty [at] cwl [dot] aero - For more information, please read.
Cancellation And Refund
- For any query/complaint, kindly contact the customer support team.
- You can cancel your flight within 24 hours of booking as per the terms and conditions.
- Refunds will be provided according to the booking's terms and conditions.
- For more information, please read .
Global Contact Details
| Sr.No. | Location | Contact No. |
|---|---|---|
| Africa | ||
| 1 | South Africa | 800-5381-5696 |
| Asia | ||
| 2 | China/Hong Kong/Macao/Malaysia/Philippines/Singapore/ Taiwan/Thailand | 800-5381-5696 |
| 3 | Japan | 0066-33-868067 |
| 4 | Korea | 00798-321-8087 |
| Australia (Oceania) | ||
| 5 | Australia | 0011-800-5381-5696 |
| 6 | New Zealand | 00-800-5381-5696 |
| Europe | ||
| 7 | Austria/Belgium/Germany/Hungary/Luxembourg/Norway/Sweden/Switzerland/Finland | 800-5381-5696 |
| 8 | Denmark | 80-83-12-28 |
| 9 | France | 0805-101-551 |
| 10 | Iceland | 800-4478 |
| 11 | Ireland | 1-800-937-323 |
| 12 | Italy | 800-194-502 |
| 13 | Netherlands | 0800-020-1966 |
| 14 | Portugal | 800-788-652 |
| 15 | Spain | 800-098-452 |
| 16 | United Kingdom of Great Britain and Northern Ireland | 0800-279-7072 |
| Middle East | ||
| 17 | Israel | 800-5381-5696 |
| North America | ||
| 18 | Antigua and Barbuda/Canada/United States of America | 1-888-937-8538 |
| 19 | Bahamas | 1-866-318-0741 |
| 20 | Barbados | 1-800-204-5647 |
| 21 | Bermuda | 1-800-204-0020 |
| 22 | Costa Rica | 0800-120-1040 |
| 23 | Dominican Republic | 1-800-148-5344 |
| 24 | Grand Cayman | 1-800-204-0081 |
| 25 | Jamaica | 1-800-288-1029 |
| 26 | Mexico | 0800-461-0910 |
| 27 | Puerto Rico | 1-866-886-2388 |
| 28 | Saint Lucia | 1-800 204-0409 |
| 29 | Trinidad and Tobago | 001-866-208-6294 |
| 30 | Turks and Caicos | 1-866-887-1588 |
| South America | ||
| 31 | Argentina | 800-5381-5696 |
| 32 | Brazil | 0800-891-3790 |
| 33 | Colombia | 01-800-519-0923 |
Office Addresses
| Sr.No. | Location | Address |
|---|---|---|
| 1 | WestJet Campus | 22 Aerial Place N.E. Calgary, Alberta, Canada T2E 3J1 |
| 2 | WestJet Hangar | 21 Aerial Place N.E. Calgary, Alberta, Canada T2E 8X7 |
