West Bengal State Electricity Distribution (WBSEDCL) Contact

Organization: 
Toll free Number(s): 
  • 19121 (Helpline No., 24X7 )
All India Number(s): 
  • 84229 90337 (Missed Call No. - To raise no power complaint)
  • 84229 90336 (SMS Service No.)
  • 033-2262 2641 (Kolkata Zonal Office)
  • 89007 93100 (Whatsapp for Defect/Danger in WBSEDCL's network)

Important Links

Install App

SMS & Missed Call Services

Sl No. Service User Keywords
Send SMS "Keyawrds" to 8422990336
1 Registration of Mobile Number with WBSEDCL. All Consumers of WBSEDCL REG <Space> <9-digit Consumer Id>   <Space> <Installation Number>
2 Enquiry of last raised bill detail Registered Consumers of WBSEDCL BD <Space> <9-digit Consumer Id>
3 Enquiry of last five(5) payment detail LPMT <Space> <9-digit Consumer Id>
4 Raise No Power Complaint NP <Space> <9-digit Consumer ID>
Give Missed Call to 8422990337
1 Raise No Power Complaint Registered Consumers of WBSEDCL Give a missed call

Customer Care Centres

Division Customer Care Center Contact Number
Dial No. with your city STD Code
Bidhan Nagar-I Bidhannagar - I 2359-9215/2337-0887
Bidhan Nagar-I Bidhannagar - Ii 2337-2423/2337-9957
Bidhan Nagar-I Bidhannagar - Iii 23359213/2335-3912
Bidhan Nagar-Ii Rajarhat 2573-2659
Bidhan Nagar-Ii Baguihati 2570-6939
Bidhan Nagar-Ii Tegharia 2570-1761
Bidhan Nagar-Ii Krishnapur 2576-5618
Bidhan Nagar-Ii New Barrackpur 2537-7385
Bidhan Nagar-Ii Birati 2514-5040
Bidhan Nagar-Ii Bhangar 03218-271901
Bidhan Nagar-Ii Sarberia 8697724422(No Landline)
Bidhan Nagar-Ii Minakhan 03217-260219
Behala Amtala 2470-9247
Behala Pailan 2480-8940
Behala Bakhrahat 2495-8947
Behala Budge Budge 2470-0118
Diamond Harbour Diamond Harbour 03174-255271
Diamond Harbour Sarisa 03174-245674
Diamond Harbour Falta 03174-225354
Diamond Harbour Kulpi 03174-266221
Diamond Harbour Fsez 03174-222361
Kankdwip Kankdwip 03210-255056
Kankdwip Namkhana 03210-244243
Kankdwip Rudranagar 03210-242574
Kankdwip Pathar Pratima 03210-267222
Garia Bansdroni 2431-4730
Garia Garia 2435-2249
Garia Boral 2428-9339
Garia Boalia 2432-8465
Garia Rajpur 2477-0551
Garia Sonarpur 2434-3146
Baruipur Baruipur 2433-2133
Baruipur Mahinagar 2437-9200/9757
Baruipur Champahati (03218)261-667
Baruipur Joynagar (03218)220-214
Baruipur Kultuli 03218-248005
Baruipur Dakshin Barasat 03218-222400
Baruipur Mograhat (03174)252-233
Baruipur Mathurapur (03218)224-864
Baruipur Lakshmikantapur (03174)277-044
Canning Canning (03218)255-230
Canning Basanti (03218)203131/132
Canning Jibantala (03218)265009
Barrackpur Barrackpur 2592-0049
Barrackpur Rahara 2568-2034
Barrackpur Sodepur 2595-2772
Barrackpur Muragacha 2537-0040
Barrackpur Pansila 2523-7488
Barrackpur Agarpara 2565-5933
Barrackpur Anandapuri 2592-0806
Barrackpur Jaffarpur 2535-4064
Barrackpur Talpukur 2592-2138
Barrackpur Aurobindanagar 2541-2778
Naihati Naihati 2581-2514
Naihati Deulpara 2581-2337
Naihati Kanchrapara 2502-6180
Naihati Halisahar 2585-8687
Naihati Kampa 2587-2272
Naihati Bhatpara 2581-2764
Naihati Kankinara 2581-3206
Naihati Authpur 2581-2171
Naihati Shyamnagar 2586-2766
Naihati Jethia 2588-6223
Barasat Barasat 2552-3226
Barasat Barasat-Ii 2584-0418/17
Barasat Madhyamgram 2538-3026
Barasat Nabapally 2542-3690
Barasat Noapara 2542-2795
Barasat Duttapukur 2536-5514
Barasat Ganganagar 2524-9336
Barasat Berachampa 03216-242254
Barasat Jeerat 2536-3712
Barasat Kadambagachi 2562-9772
Basirhat Basirhat 03217-265235/03217-264455
Basirhat Maitra Bagan 03217-227222
Basirhat Kholapota 03217-249550
Basirhat Haroa 03217-248268
Basirhat Hasnabad 03217-233034
Basirhat Swarupnagar 03217-253319
Basirhat Sandeshkhali 03217-252330
Basirhat Hingalganj 03217-251187/03217-251287
Basirhat Bhebia 03217-241341
Basirhat Katiahat 03217-243102/101
Basirhat Baduria 03217-238467
Habra Habra 03216-237147
Habra Banipur 03216-270371
Habra Ashoknagar 03216-221357
Habra Gaighata 03215-252224
Habra Gobordanga 03216-249422
Habra Guma 03216-227045/48
Bongaon Bongaon 03215-255166
Bongaon Gangrapota 03215-262805
Bongaon Thakurnagar 03215-244618
Bongaon Bagdah 03215-263263
Bongaon Gopalnagar 03215-260213
Howrah-I Andul-Mouri 2669-0615
Howrah-I Jaldhulaguri 2629-0715
Howrah-I Bally 2671-1147
Howrah-I Dasnagar 2653-2318
Howrah-I Santragachi 2657-2224
Howrah-I Bhattanagar 2645-6094
Howrah-I Jagadishpur 03212-260146
Howrah-Ii Domjur 2670-1054
Howrah-Ii Salap 2653-7942
Howrah-Ii Munsirhat 03214-232824/03214-232246
Howrah-Ii Bargachia 03214-258347
Howrah-Ii Udaynarayanpur 2670-1054
Howrah-Ii 03214-257237/03214-200260 2670-1054
Howrah-Ii Amta 03214-260230
Howrah-Ii Amoragori 03214-234106
Uluberia Ajodhya 03214-261254
Uluberia Bagnan -- I 03214-266233
Uluberia Bagnan -- Ii 03214-235063
Uluberia Burikhali 2661-8602
Uluberia Garchumuk 03214-271097
Uluberia Panchla 26612572/17
Uluberia Uluberia 26610628
Uluberia Deulgram 03214-269399
Uluberia Birshibpur 2661-2351
Serampore Chanditala 03212-260253
Serampore Makhla 2663-4657
Serampore Nabagram 2673-0820
Serampore Serampore 2622-2405
Serampore Begampur 03212-223030
Serampore Rishra 2672-5546
Serampore Dankuni 2659-5031
Tarakeswar Jangipara 03212-259847
Tarakeswar Jangalpara 03212-241443
Tarakeswar Mosat 03212-236116
Tarakeswar Dhanekhali 03213-257227
Tarakeswar Dadpur 03212-252254
Tarakeswar Gurap 03212-253214
Tarakeswar Tarakeswar 03212-276212
Tarakeswar Rajbalhat 03212-254300
Arambagh Arambagh 03211-255042
Arambagh Gourhati 03211-261375
Arambagh Goghat 3211-26137
Arambagh Kamarpukur 03211-244240
Arambagh Asanpur 03212-259632
Arambagh Khanakul 03211-266217
Arambagh Rajhati 03211-266245
Arambagh Pursura 03212-255067
Arambagh Champadanga 03212-255045
Chandan Nagar Pipulpati 2686-4077
Chandan Nagar Tolafatak 2680-3373
Chandan Nagar Ballymore 2631-2850
Chandan Nagar Mogaltuli 2680-0311
Chandan Nagar Chandannagar -1 2683-6052
Chandan Nagar Chandannagar -2 2683-6320
Chandan Nagar Chandannagar -3 2683-6770
Chandan Nagar Bandel 2631-4308
Chandan Nagar Polba 03213-225001
Chandan Nagar Khalisani 2682-5482
Mogra Mogra 03326844429
Mogra Pandua 03213-266093
Mogra Khanyan 03213-221181
Mogra Bansberia 2634-6339
Mogra Bainchi 03213-269238
Mogra Khamargachi 03213-279333
Mogra Somrabazar 03213-227065
Mogra Adisaptagram 033-26843375
Singur-Haripal Haripal 03212-242236
Singur-Haripal Nalikul 03212-233351
Singur-Haripal Nasibpur 26303719
Singur-Haripal Singur 26302312
Burdwan (Urban) Burdwan -- 1 0342-2662872/03422663061
Burdwan (Urban) Burdwan -- 2 0342-2663121/03422665041
Burdwan (Urban) Burdwan -- 3 0342-2645824/03422644840
Burdwan (Urban) Burdwan -- 4 0342-2530906/03422532692
Burdwan (Rural) Khandaghosh 03451-254344
Burdwan (Rural) Guskara 03452-255041/03452-255042
Burdwan (Rural) Bonpash 03452-263233/03452-263300
Burdwan (Rural) Galsi 03422-450293
Burdwan (Rural) Bhatar 03422-321055
Burdwan (Rural) Kurmun 0342-2310063
Burdwan (Rural) Madhabdihi 03451-251013
Burdwan (Rural) Raina 03422-588388
Memari Memari 03422-250245
Memari Saktigarh 03422-586022
Memari Satgachia 3422700252
Memari Jamalpur 03451-288245
Memari Nabastha 03422-719258
Katwa Dainhat 03453244269
Katwa Natunhat 03453-266550
Katwa Katwa 03453255145
Katwa Ketugram 03453273222
Kalna Monteswar 03422-750526
Kalna Samudragarh 03454-266246
Kalna Baidyapur 03454-245237
Kalna Purbasthali 03454-264055
Kalna Kalna 03454-255035
Kalna Dhatrigram 03454-270580
Durgapur Benachity 0343-2584589
Durgapur Andal 0341-2373236
Durgapur Panagarh 0343-2524266
Durgapur Budbud 0343-2512234
Durgapur Ukhra 0341-2665521
Durgapur Jamuria 0341-2455356
Durgapur Gopalpur 0343-2538501
Durgapur Pandaveswar 0341-2677303
Asansol Asansol-I 0341-2284339
Asansol Asansol -- Ii 0341-2252920
Asansol Raniganj 0341-2444569
Asansol Barakar 0341-2520030
Asansol Hirapur 0341-2230871
Asansol Rupnarayanpur 03412530248
Asansol Domohani 0341-2772269
Suri Suri East 03462-255448
Suri Suri West 03462-255784
Suri Dubrajpur 03462-244077
Suri Khoyrasol 03462-240215
Suri Chandrapur / Rajnagar 03462-278485
Suri Md. Bazar 03462-260364
Bolpur Shantiniketan 03463-252996
Bolpur Bolpur 03463-275233
Bolpur Ahmedpur 03463-230230
Bolpur Lavpore 03463-266245
Bolpur Kirnahar 03463-267126
Bolpur Ilambazar 03463-275233/275008
Rampurhat Rampurhat 03461-259768
Rampurhat Margram 03461-265550
Rampurhat Sainthia 03462-262225
Rampurhat Mayureswar 03462-235246
Rampurhat Mollarpur 03465-255238
Rampurhat Muraroi 03465-252238
Kharagpur Kharagpur 03222-225149
Kharagpur Malancha 03222-254107
Kharagpur Balichak 03222-244243
Kharagpur Pingla 03222-238543
Kharagpur Sabong 03222-249246
Kharagpur Madpur 03222-247045
Kharagpur Lowada 03222-240343/243
Kharagpur Nimpura 03222-233077
Belda Narayangarh 03229-258233
Belda Belda 03229-256521
Belda Keshiary 03229-252239
Belda Datan 03229-253241
Belda Mohanpur 03220-232232
Belda Sankrail 03229-252239
Belda Khakurda 03229-259313
Belda Nayagram 03229-267268
Midnapore Midnapur 03222-275521
Midnapore Anandapur 03227-252155
Midnapore Barua 03222-276931
Midnapore Salboni 03227-285224
Midnapore Chandra Kona Road 03227-282325
Midnapore Amlagora 03227-265033
Jhargram Jhargram 03221-255014
Jhargram Manikpara 03221-230227
Jhargram Jamboni 03221-265324
Jhargram Binpur 03221-260214
Jhargram Belpahari 9775511191/Landline Not Active
Jhargram Gopiballavpur 03221-266235
Ghatal Daspur 03225253372
Ghatal Sonakhali 03225-248005
Ghatal Ghatal 03225255041
Ghatal C. K. Town 03225-266253
Ghatal Ramjibanpur 03225279547
Ghatal Upper Kuai 03227-289225
Ghatal Birsingha 03225262321
Tamluk Tamluk 03228-266029
Tamluk Matangini 03228-258230
Tamluk Nandakumar 03228-275233
Tamluk Kolaghat 03228-256004
Tamluk Gopalnagar 03228-237315
Tamluk Panskura 03228-252248
Tamluk Gourangapur 03228-241604
Tamluk Pratappur 03228-252107
Tamluk Moyna 03228-260229
Egra Bhagwanpur 03220-272238
Egra Egra 03220244227
Egra Patashpur 03220242246
Contai Khejuri 03220276240
Contai Contai 03220255019
Contai Marisda 03220250234
Contai Pichhaboni 03220234222
Contai Madhakhali 03220-270333
Contai Digha 03220266236
Haldia Chaitanyapur 03224286124
Haldia Durgachak 03224272109
Haldia Mahisadal 03224241324
Haldia Chandipur 03228272122
Haldia Nandigram 03228232041
Bankura Lalbazar 03242250567
Bankura Schooldanga 03242251347
Bankura Barjora 03241257223
Bankura Beliatore 03241259424
Bankura Saltora 03241273233
Bankura Jhantipahari 03242270225
Bankura Chhatna 03242277223
Bankura Gangajal Ghati 03241265236
Bankura Mejia 03241259356
Khatra Ranibandh 03243250238
Khatra Hirbandh No Landline/8348488000
Khatra Khatra 03243-255226
Khatra Indpur 03242260224
Khatra Taldangra 03243-265223
Khatra Simlapal 03243-262234
Khatra Sarenga 03243-269119
Khatra Raipur 03243-267101
Bishnupur Bishnupur 03244252060
Bishnupur Sonamukhi 03244275233
Bishnupur Indus 03244263223
Bishnupur Patrasayer 03244266244
Bishnupur Radhanagar 03244257336
Bishnupur Onda 03242266222
Bishnupur Joypur 03244249242
Bishnupur Kotulpur 03244240230
Purulia Purulia 03253-259300
Purulia Telkalpara 03252222254
Purulia Bandwan 03253-257657
Purulia Jhalda 03254-255585
Purulia Joypur 03254252242
Purulia Arsha 03252-202221
Purulia Balarampur 03252-244423
Purulia Barabazar 03253-258229
Purulia Bagmundi 03252-250244
Raghunathpur Manbazar 03253-255230
Raghunathpur Hura 03252-240525
Raghunathpur Puncha 03253-259300
Raghunathpur Raghunathpur 03251256012
Raghunathpur Saltore 03251264071
Raghunathpur Santuri 03251250226
Raghunathpur Chelyama 03251-262242
Raghunathpur Adra 03251-244432
Raghunathpur Kashipur 03251-46228
Raghunathpur Anara 03251-254855
Raghunathpur Dubra Para 03251-266242
Kalyani Aranghata 03473-262003
Kalyani Ula Birnagar 03473-261366
Kalyani Ranaghat (N/S) 03473-210271
Kalyani Ranaghat (E) 03473-210503
Kalyani Aishtola 03473-210293
Kalyani Gangnapur 03473-268250
Kalyani Chakdah (East) 03473-245024
Kalyani East Bishnupur 03473-249465
Kalyani Chakdah (West) 03473-243645
Kalyani Kalyani 033-25827089
Kalyani Gayeshpur 033-25897882
Kalyani Subarnapur 03473-233372
Kalyani Madanpur 03473-230043
Krishnagar Krishnagar Town 03472-252918
Krishnagar Santipur 03472-278020
Krishnagar Fulia 03473-234473
Krishnagar Dignagar 03472-274274
Krishnagar Nabadwip 03472-240344
Krishnagar Badkulla 03473-270221
Krishnagar Krishnaganj 03472-276204
Krishnagar Bagula 03473-272209
Krishnagar Swarupganj 03472-248203
Krishnagar Chitrasali 03472-235014
Krishnagar Sutragarh 03472-279020
Tehatta Debagram 03474-266220
Tehatta Palassey 03474 - 262247
Tehatta Chapra 03474-270222
Tehatta Bethuadahari 03474-255254
Tehatta Karimpur 03471-255126
Tehatta Nazirpur 03471-259599
Tehatta Dhubulia 03472-261215
Tehatta Tehatta 03471-250226
Tehatta P. Avoynagar 03471-252234
Tehatta Matiary 03474-269233
Tehatta Murgacha Dharmada 03474-268115
Baharampur Khagra 03482-252029
Baharampur Gorabazar 03482-253547
Baharampur Cossimbazar 03482-268170
Baharampur Baharampur 03482-224155
Baharampur Baharan 03482-230600
Baharampur Beldanga 03482-264045
Baharampur Rejinagar 03482-241351
Baharampur Amtala 03482-247237
Baharampur Domkal 03481-230331
Baharampur Sargachi 03482-232323
Domkal Doulatabad 03481-232043
Domkal Jalangi 03481-235048
Domkal Chak-Islampur 03481-236374
Domkal Raninagar 03481-238034
Raghunathganj Raghunathganj 03483-266087
Raghunathganj Jangipur 03483-264211
Raghunathganj Aurangabad 03485-262459
Raghunathganj Dhulian 03485-265274
Raghunathganj Farakka 03485-253888
Raghunathganj Sagardighi 03483-268039
Jiagang Bhagabangola 03483-258031
Jiagang Lalgola 03483-274448
Jiagang Jiagang 03483-255220
Jiagang Mmt 03482-270234
Jiagang Nabagram 03483-253458
Jiagang Azimganj 03483-270040
Kandi Kandi 03484-255428
Kandi Bharatpur 03484-225152
Kandi Salar 03484-273025
Kandi Panchthupi 03484-271058
Kandi Khargram 03484-260050
Kandi Goaljan 03482-226468
Kandi Saktipur 03482-242650
Kandi Gokarna 03484-277111
South Malda Rathbari 03512-266099
South Malda Fulbari 03512-266520
South Malda Mokdampur 03512-252055
South Malda Old Malda 03512-262837
South Malda Kaliachak 03512-244266
South Malda Sujapur 03512-247900
South Malda Aiho 03511-252008
South Malda Mothabari 03512-248630
South Malda Mathurapur 03512-272058
South Malda Baisnabnagar 03512-222006
North Malda Samsi 03513-265249
North Malda Paranpur 03513-284569
North Malda Gazole 03512-235343
North Malda Chanchal 03513-252226
North Malda Harishchandrapur 03513-255051
North Malda Bhaluka 03513-268603
North Malda Bamangola 03511-266332
North Malda Malatipur 03513-265219
Siliguri Town Hakimpara 03532538244
Siliguri Town Power House 03532543153
Siliguri Town Pradhannagar 03532512324
Siliguri Town Subhaspalli 03532596059
Siliguri Town Njp Gate Bazar 03532563399
Siliguri Town Milanpalli 03532561100
Siliguri Town Siliguri Town 03532431006
Siliguri Suburban Bagdogra 03532552962
Siliguri Suburban Matigara 03532571699
Siliguri Suburban Shibmandir 03532582775
Siliguri Suburban Naxalbari 03532488239
Siliguri Suburban Phansidewa 03532587308
Siliguri Suburban Phansidewa 03532587308
Siliguri Suburban Bidhannagar 0353-2004736
Siliguri Suburban Kharibari 03532554326
Kalimpong Kalimpong 03552-255855
Kalimpong Teestabazar 03552-268388
Kalimpong Mongpu 03552-266849
Kurseong Kurseong 0354-2344667
Kurseong Sonada 0354-2466228
Kurseong Mirik 0354-2243224
Darjeeling Darjeeling 0354-2254634
Darjeeling Bijonbari 0354-2260468
Darjeeling Lodhama 0354-2222320
Darjeeling Takda 0354-2262219
Darjeeling Sukhiapokri 0354-2464220
Jalpaiguri Um Sector 03561-230439
Jalpaiguri Nbpp Sector 03561-232036
Jalpaiguri Belacoba 03561-240230
Jalpaiguri Fulbari Hat 0353-2568901
Jalpaiguri Haldibari 03561-263222
Jalpaiguri Moynaguri 03561-233077
Jalpaiguri Changrabandha 03584-244712
Jalpaiguri Dhupguri 03563-250047
Mal Banarhat 03563-252179
Mal Nagrakata 03565-272052
Mal Malbazar 03562-255040
Mal Odlabari 03562-250282/250051
Mal Mateli 03562-242253
Mal Jhalong Peren 0355-2265558
Alipurduar Alipurduar New Town 03564255002
Alipurduar Alipurduar P. Bazar 03564-253078
Alipurduar Kamkhyaguri 03564-260338
Alipurduar Kalchini 03566-240332
Alipurduar Jaigaon 03566-264114
Alipurduar Birpara 03563-266055
Alipurduar Falakata 03563-260261
Alipurduar Madarihat 03563-262222
Alipurduar Samuktala 03564-240077
Coochbehar Coochbehar Main 03582-227011
Coochbehar Khagrabari 03582-250266
Coochbehar New Town 03582-227439
Coochbehar Dinhata-I 03581-255007
Coochbehar Dinhata-Ii 03581-256815
Coochbehar Toofanganj 03582-244238
Coochbehar Boxirhat 03582-263027
Mathabhanga Mathabhanga 03583-255259
Mathabhanga Sitai 03583-245236
Mathabhanga Dolongmore 03583-255044
Mathabhanga Sitalkuchi 03583-263233
Raiganj Raiganj 03523-252583
Raiganj Kaliaganj 03523-258020
Raiganj Hemtabad 03523-221230
Raiganj Birnagar 03523-242573
Raiganj Itahar 03523-277145
Raiganj Karandighi 03525-252066/65
Islampur Dalkhola 03525-257105
Islampur Kanki 03525-254129
Islampur Goalpokhar 03526-266133
Islampur Islampur 03526-255072
Islampur Chopra 03526-263412
D. Dinajpur Balurghat 03522271699
D. Dinajpur Hili 03522-250243
D. Dinajpur Kumargunj 03521-254206
D. Dinajpur Buniadpur 03524-259005
D. Dinajpur Patirampore 03522-253364
D. Dinajpur Harirampur 03524-265068
D. Dinajpur Gangarampur 03521-255040
D. Dinajpur Kushmundi 03524-263545
D. Dinajpur Tapan 03521-252224

Important Phone Numbers

Zone Telephone No.
Kolkata Zone 033-22622641/ 033-22622640
Burdwan Zone 0342-2551743
Midnapore Zone 03222-275499
Baharampur Zone 03482-251706
Siliguri Zone 0353-2541401
Regional Office Telephone No.
Bidhannagar
033-23371490
24-Pgs South 033-24230340
24-Pgs North 033-25931841
Howrah 033-26370458
Hooghly 033-26808352
Burdwan 0342-2662431
Birbhum 03462-255383
Midnapore 03222-275655
Tamluk 03228-266255
Purulia 03252-223671
Bankura 03242-250271
Murshidabad 03482-250923
Nadia 033-25824997
Malda 03512-220463
Darjeeling 0353-2544844
Jalpaiguri 03561-226747
Raigunj 03523-252237
Division Telephone No.
Behala 033-24808368
Garia 033-24366383
Baruipur 033-24338288
Diamond Harbour 3174257446
Bidhannagar-I 033-23374003
Bidhannagar-II 033-25767258
Barrackpore 033-25920604
Naihati 033-25812256
Barasat 033-25521788
Basirhat 03217-269318
Habra 03216-237014
Howra-I 033-26376469
Howrah-II 033-26708023
Serampore
033-26326138
Chandannagar
033-26835814
Tarakeswar
3212277734
Arambag 03211-256186
Uluberia 2661-0464
Singur
2630-0829
Mogra 26844211
Burdwan 0342-2662437
Memari 3422719258
Durgapore 0343-2546165
Asansol
0341-2284811
Katwa
3453255296
Kalna
03454-255902
Suri
3462258195
Rampurhat
3461255334
Kharagpur
3222225257
Ghatal
3225255382
Tamluk
3228266165
Midnapore
3222263850
Contai
3220255080
Memari
0342-2260926
Haldia
32242751961
Bankura
3242250760
Bishnupur
3244254986
Purulia
3252222209
Kalyani
033-25828156
Krishnagar
3472272039
Tehatta 3471250288
Berhampore-I
3482224520
Berhampore-II 3482252794
Malda 3512253437
Uttar Dinajpur 3523252571
Dakshin Dinajpur 3522255532
Jalpaiguri
3561230694
Aliporeduar 3564255582
Coochbehar 3582222375
Siliguri Town 0533-2542863
Siliguri Subarban 3532581005
Kurseong 0354-2344463
Darjeeling Gen 0354-2258138

Grievance Redressal Procedure

Regional Grievance Redressal Officers

Sl No. Name of the Region Name of RGRO Telephone Mobile Number (Official) E-mail Address
Designation: D.E.(Elec)
1 Bidhannagar Regional Office Sri Abhisek Sarkar 033-23248415 8900798159 rgro [dot] bidhannagar [at] wbsedcl [dot] in Finance Center, 2nd Floor, CBD Plot No-1, Action Area-II, New Town, Rajarhat, Kolkata-700161.
2 24 Pgn (N) Regional Office Sk. Abdul Mahbood 033-25920353 8900798458 rgro [dot] north24pgs [at] wbsedcl [dot] in Administrative Building (Ground & 1st Floor)
B.T. Road, Vivek Nagar, P.S. Khardah, District North 24 Parganas,
Pin 700119.
3 24 Pgn (S) Regional Office Smt. Payel Mondal 033-24230493 8900798449 rgro [dot] south24pgs [at] wbsedcl [dot] in Administrative Building (1st Floor), Baruipur: Padmapukur, Kulpi Road, Kol- 144
4 Howrah Regional Office Sri Debotosh Podder 033-26370499 8900798329 rgro [dot] howrah [at] wbsedcl [dot] in 13, NS Road ,Mallick Phatak,Howrah-711101
5 Hooghly Regional Office Sri Subrata Dutta 033-26865487 8900797411 rgro [dot] hoogly [at] wbsedcl [dot] in Hooghly Regional Office, Rammandir, Chinsurah R.S., Hooghly - 712102
6 Purba Burdwan Regional Office Sri Saswata Chowdhury 0342-2662424 8900797033 rgro [dot] purbaburdwan [at] wbsedcl [dot] in 1st Floor, New Administrative Building. Power House Complex. Frezer Avenue. Burdwan - 713101
7 Paschim Burdwan Regional Office Sri Chiranjit Saha 0341-2251787 8900797202 rgro [dot] paschimburdwan [at] wbsedcl [dot] in Kalyanpur Housing Estate Kalyanpur Market Ramkrishna Mission, Asansol-713305, Paschim burdwan
8 Birbhum Regional Office Sri Arpan Chaudhuri 03462-255682 8900797284 rgro [dot] birbhum [at] wbsedcl [dot] in Super Market Complex, 2nd floor, Suri, Birbhum - 731101
9 Nadia Regional Office Sri Tanmoy Biswas 03472-251150 8900796022 rgro [dot] nadia [at] wbsedcl [dot] in Administrative building Power House Complex Bejikhali, Krisnanagar PIN Code: 741101
10 Murshidabad Regional Office Sandip Majumder 03482-250924 8900796133 rgro [dot] murshidabad [at] wbsedcl [dot] in Cantonment Road, opp. Ritwik Sadan, Murshidabad, Pin - 742101
11 Malda Regional Office Sri Shakti Kumar Singh 03512-220456 8900796251 rgro [dot] malda [at] wbsedcl [dot] in Commercial Estate, Netaji Market, Malda, Pin - 742101
12 Paschim Midnapur Regional Office Sri Angshuman Nag 03222-275655 8900799032 rgro [dot] paschimmedinipur [at] wbsedcl [dot] in RGRO Administrative Building 2nd Floor,Burdge Town, Paschim Midnapur, Pin -721101
13 Purba Midnapore Regional Office Sri Gopal Chandra Jana 03228-263256 8900799183 rgro [dot] purbamedinipur [at] wbsedcl [dot] in 3rd Floor, Bijli Bhavan, Daharpur, P.O.+P.S.-Tamluk, Dist.- Purba Medinipur
14 Bankura Regional Office Sri Tarun Acharyya 03242-250880 8900799303 rgro [dot] bnk [at] wbsedcl [dot] in Bidyut Prasasonik Bhavan, Lalbazar, Bankura
15 Purulia Regional Office Sri Chanchal Mondal 03252-255361 8900799419 rgro [dot] purulia [at] wbsedcl [dot] in Office Of the Regional Manager, Tarit Bhavan, First Floor, Deshbandhu Road, Purulia, Pin-723101
16 Uttar Dinajpur Regional Office Sri Santa Roy 03523-252529 8900795271 rgro [dot] ud [at] wbsedcl [dot] in Administrative Building, WBSEDCL, Shivbari, Mohanbati, Raiganj, U/Dinajpur - 733134
17 Darjeeling Regional Office Sri Sumit Chowdhury 0353-2540571 8900795024 rgro [dot] darjeeling [at] wbsedcl [dot] in Darjeeling Region,WBSEDCL, 3rd Floor, Administrative Building, Power House Campus, 2nd Mile, Sevoke Road, Siliguri-734001
18 Jalpaiguri Regional Office Shibu Sarkar 03561-257840 8900795122 rgro [dot] jalpaiguri [at] wbsedcl [dot] in SJDA Complex, P.O. Denguajhar, Jalpaiguri,Pin-735121
19 Cooch Behar Regional Office Sri Biplab Roy 03582-229049 8900795212 rgro [dot] coochbehar [at] wbsedcl [dot] in N.N. Road by Lane, opposite to N.N.Park, Cooch Behar, Pin-736101
20 Dakshin Dinajpur Region Sri Shubhadip Banerjee 03522-255035 8900795323 rgro [dot] dd [at] wbsedcl [dot] in Dakshin Dinajpur Region, WBSEDCL, Beltala Park, Near Beltala Post Office, Balurghat, Dakshin Dinajpur, PIN 733103
21 Alipurduar Regional office Sri Gobinda Talukdar 03564-295435 - rgro [dot] alipurduar [at] wbsedcl [dot] in Dooars Kanya, Room No. 501, P.O. & Dist.- Alipurduar Pin-736121

Principal Grievance Redressal Officers

Sl No. Name of the Region Telephone E-mail Designation Address
1 Customer Relation Management Cell 033-23591943 crmcell [at] wbsedcl [dot] in Chief Engineer Bidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91

Ombudsman, WBERC

Office of the Ombudsman,
West Bengal Electricity Regulatory Commission,
(Appointed u/s 42(6) of the Electricity Act, 2003)
Plot No.-AH/5(2nd Floor),
Premises No. Mar 16-1111
Action Area,1A, New Town, Rajarhat, Kolkata-700 163
Phone No.: 033-2962 3756
Email: wbercombudsman20l2 [at] gmail [dot] com

Form Center

Registered Office

Vidyut Bhavan, Block- DJ
Sector-II,Bidhannagar,
Kolkata-700091