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West Bengal Consumer Affairs Department Contact No.
Updated on Monday, 9 February 2026 - 3:50pm
Email
Organization:
Govt of West Bengal Toll free Number(s):
- 1800 345 2808 (For Consumer Helpline)
Website:
Official Website - cad-wb [at] nic [dot] in (For General Query)
Important Link
Telephone Directory
| Sr No. | Name | Designation | Contact No. | Fax No. |
|---|---|---|---|---|
| Consumer Affairs Department | ||||
| 1 | Smt Neelam Meena, IAS | Principal Secretary | 033-22520624, 033-22522304,033-22093700 Extn: 105 |
033-22520052, 033-22520053 |
| 2 | Shri Tirthankar Halder WBCS(Exec) | Special Secretary | 033-22522304 | 033-22520052, 033-22520053 |
| 3 | Rumela Dey, WBCS (Exe) | Special Secretary | 033-22522304 Extn: 131 |
033-22520052, 033-22520053 |
| 4 | Shri Nimai Chand Halder, WBCS(Exec) | Additional Secretary | 033-22521450, 033-22522304, 033-22093700 Extn: 116 |
033-22520052, 033-22520053 |
| 5 | Smt Priyadarshini S, IAS | Joint Secretary | 033-22528946 | 033-22521409 |
| 6 | Shri Tarun Kanti Paine, WBSS | Joint Secretary | 033-22522304 Extn: 143 |
033-22520052, 033-22520053 |
| 7 | Smt Sudakhshina Ray | OSD & EO Deputy Secretary | 033-22522304 Extn: 140 |
033-22520052, 033-22520053 |
| 8 | Shri Swapan Kumar Basu Roy | Deputy Secretary | 033-22522304 Extn: 146 |
033-22520052, 033-22520053 |
| 9 | Shri Arindam Mondal,WBCS(Exe) | OSD and DDO | 033-22522304 Extn: 131 |
033-22520052, 033-22520053 |
| 10 | Modassar Alam,WBLS | Law Officers | 033-22093729 | 033-22520052, 033-22520053 |
| 11 | Grievance Cell | 033-22522304 Extn: 151, 152 |
033-22520052, 033-22520053 | |
| Directorate of Consumer Affairs & Fair Business Practices | ||||
| 12 | Shri Tarun Kanti Paine, WBSS | Director-In-Charge | 033-22528946, 033-22521215 | 033-22521409 |
| 13 | Smt. Anindita Pathak (Maitra) | Assistant Director (Accounts) | 033-22528946 Extn: 25 |
033-22520354 |
| Directorate of Legal Metrology | ||||
| 14 | Sri Narayan Chandra Biswas, W.B.C.S.(Exe). | Joint Secretary & Controller | 033-22256447 | 033-22364258 |
| 15 | Sri Pijush Kanti Das, W.B.C.S.(Exe). | Joint Controller | 033-22360186 | 033-22364258 |
| 16 | Sri Sukalyan Biswas | Deputy Controller | 033-23628254 | 033-22364258 |
| 17 | Sri Jay Mukherjee | Deputy Controller | ||
| 18 | Nabagata Mitra | Law Officer | 033-22374435 | 033-22364258 |
| 19 | Sri Partha Patim Basu | Accounts Officer | 033-22374435 | 033-22364258 |
| State Consumer Disputes Redressal Commission | ||||
| 20 | Justice Manojit Mandal | President | 033-22520448 | 033-22520354 |
| 21 | Shri Subhra Sankar Bhatta | Member Judicial | 033-22520118, 033-22520449 Extn: 34 |
033-22520677 |
| 22 | Shri Ajeya Matilal | Member Judicial | 033-22520118, 033-22520449 Extn: 39 |
033-22520354 |
| 23 | Smt Soma Bhattacharjee | Member | 033-22520118, 033-22520449 Extn: 34 |
033-22520354 |
| 24 | Shri Nityasundar Trivedi | Member | 033-22522304, 033-22522209, 033-22523700, Extn: 236 |
033-22520354 |
| 25 | Shri Vivekananda Maity | Registrar | 033-22520118, 033-22520449 Extn: 33 |
033-22520354 |
| 26 | Shri Dipankar Saha | Joint Registrar | 033-22520118, 033-22520449 Ext: 25 |
033-22520677 |
| 27 | Shri Goutam Nath | Joint Registrar | 033-22520118, 033-22520449 Extn: 40 |
033-22520354 |
| 28 | Shri Sujit Maitra | Joint Registrar | 033-22522304, 033-22093700 Extn: 218 |
033-22520677 |
| 29 | Shri Subhasis Rana | Joint Registrar | 033-22522304, 033-22093700 Extn: 220 |
033-22520677 |
District Wise Directorate of Consumer Affairs & Fair Business Practices
| Sr No. | District | Name | Contact No. | Address |
|---|---|---|---|---|
| 1 | Alipurduar | Alipurduar R.O. | 03564-253253 | Dooars Kanya,3rd Floor,Room No. 317,P.O.-Alipurduar,Dist.-Alipurduar,Pin.-736122 |
| 2 | Bankura | Bankura R.O. | 0324-2241317 | Kreta Suraksha Bhaban, 3rd Floor, District Court Complex, Jail Road, Machantala, Bankura - 722101. |
| 3 | Barrackpore | Barrackpore R.O. | 033-25941009 | Municipal Building Complex, 2nd floor, B.T.Road, Talpukur, Pin-700123 |
| 4 | North 24 Pargs. | Basirhat R.O. | 033-25427328 | Maya Bhawan, 1st floor ,2 No Barrackpore Road,P.O.- Nabapally (Near 12 No. Railway Gate),Barasat, North 24 Parganas, Pin-700126. |
| 5 | Birbhum | Birbhum R.O. | 0346-2250009 | House of Abdur Rashid, Chandnipara, Suri, Birbhum, P.O.-Suri, Pin-731101 |
| 6 | Malda | Chanchal R.O. | 0351-2221053 | Satya Chowdhury Indoor Stadium Complex, 1st Floor ,P.O. & District - Malda, Pin -732101 |
| 7 | Cooch Behar | Cooch Behar R.O. | 03582-231454 | B.S.Road, Hospital Road Crossing, P.O. & District - Cooch Behar, Pin-736101 |
| 8 | Dakshin Dinajpur | Dakshin Dinajpur R.O. | 03522-271050 | Old Sub-jail Market Complex, 2nd Floor, P.O.-Balurghat, Pin-733101 |
| 9 | Darjeeling | Darjeeling R.O. | 0354-2257609 | Near Queens Hill School, 24, Mahatab Chand Road, P.O. & Disttrict-Darjeeling |
| 10 | South 24 Pargs. | Diamond Harbour R.O. | 033-24330170 | Baruipur Kulpi Road, Mouza Subuddhuipur, Ward No.-12, P.S.-Baruipur, Kolkata- 700144. |
| 11 | Purba Medinipur | Haldia R.O. | 03228-270125 | Abasbari,P.O.-Tamluk, Purba Medinipur,Pin.-721636 |
| 12 | Hooghly | Hooghly R.O. | 033-26806666 | NNICE Building, 1st Floor, Joraghat, PO - Chinsurah, District - Hooghly, Pin - 712101. |
| 13 | Howrah | Howrah R.O. | 033-26404303 | 20, Round Tank Lane, Howrah Maidan, Opp.-Shibpur Tel. Exchange, Howrah, Pin-711101 |
| 14 | Jalpaiguri | Jalpaiguri R.O. | 03561-225764 | DMs Administrative Building, 2nd floor, Room No-7, Jalpaiguri, Pin-735101 |
| 15 | Murshidabad | Jangipur R.O. | 0348-2274407 | Govt. Quarter No. 6C Barrack Square(South),Behrampore,Murshidabad, Pin-742101 |
| 16 | Jhargram | Jhargram R.O. | 03221-255086 | Raghunathpur near Samshan Kali Mandir,Jhargram Municipality Ward No.12,P.O. P.S.-Jhargram,Dist.-Jhargram,Pin-721507 |
| 17 | Kalimpong | Kalimpong R.O. | 0355-2441355 | O/O the Assistant Director, Consumer Affairs and Fair Business Practices, Kalimpong Regional Office, Kalimpong IT Park, Opposite to Bhutan House,11thMile,P.O- Topkhana, Kalimpong-734316 |
| 18 | Kolkata (Central) | Kolkata (Central) R.O. | 033-22521810 | 6th floor,Lindsay Hotel Bldg,8B,Nelli Sengupta Sarani, Kolkata - 700087 |
| 19 | Kolkata (ES) | Kolkata (ES) R.O. | 033-23648073 | P-326, C.I.T. Road,Scheme No. - VI(M), Kankurgachi, Kolkata-700 054 |
| 20 | Kolkata (North) | Kolkata (North) R.O. | 033-22341868 | 2,Brabourne Road, 8th floor, Kolkata - 700001 |
| 21 | Kolkata (Port) | Kolkata (Port) R.O. | 033-22520417 | 8B, Nelie Sengupta Sarani, (8th floor) oppsite New Market, Kolkata 700087. |
| 22 | Kolkata (South) | Kolkata (South) R.O. | 033-22520105 | Khadya Bhawan, Block - B, 3rd Floor, 11A, Mirza Ghalib Street, Kolkata-700087 |
| 23 | Kolkata(CGRC) | Kolkata(CGRC) | 033-22093721, 033-22093719, 033-22093717, 033-22093718 | 11 A, Mirza Ghalib Street,Kolkata-700087 |
| 24 | Malda | Malda R.O. | 03512-221053 | Satya Chowdhury Indoor Stadium Complex, 1st Floor, P.O. & District - Malda, Pin-732101 |
| 25 | Murshidabad | Murshidabad R.O. | 03482-274407 | Office of the Assistant Director, Consumer Affairs Fair Business Practices, Murshidabad Regional Office, 3rd Floor, Kreta Suraksha Bhawan, C.R Das Road,Near Padma Police Housing, Berhampore, Murshidabad, Pin-742101 |
| 26 | Nadia | Nadia R.O. | 03472-256327 | Austin Memorial Building, 170 Don Bosco Road, P.O.- Krishnanagar, District- Nadia, Pin-741101 |
| 27 | North 24 Parganas | North 24 Parganas R.O. | 033-25427328 | Maya Bhawan, 1st floor, 2 No Barrackpore Road,P.O.- Nabapally (Near 12 No. Railway Gate),Barasat, North 24 Parganas, Pin-700126. |
| 28 | Paschim Bardhaman | Paschim Bardhaman R.O. | 0343-2549833 | AB/2/9, ADDA, 2nd Administrative Building, City Centre, Durgapur-713216 |
| 29 | Paschim Medinipur | Paschim Medinipur R.O. | 8293846558 | Kreta Suraksha Bhavan, Ashoke Nagar,Station Road,Mouza-Barapather Cantonment, P.O.-Medinipur,P.S.-Kotwali, Dist. - Paschim Medinipur,Pin - 721101. |
| 30 | Purba Bardhaman | Purba Bardhaman R.O. | 0342-2645600 | BDA Guest House, Second Floor, Kalna Road, Badamtala, Purba Bardhaman - 713101 |
| 31 | Purba Medinipur | Purba Medinipur R.O. | 033-28270125 | Abasbari, P.O.-Tamluk, Purba Medinipur, Pin-721636 |
| 32 | Purulia | Purulia R.O. | 03252-229467 | Kreta Suraksha Bhawan(3rd Floor),Bhatbandh Road, Purulia, Pin-723101 |
| 33 | Saltlake | Saltlake R.O. | 033-23370327 | Subhanna,SGO Complex,6th Floor,Plot No.-9,Block-DF,Sector-I,Dist.-North 24-Parganas,Kolkata-700064 |
| 34 | Siliguri | Siliguri R.O. | 0353-2517024 | Kshudiram Bose Bipanan Kendra2nd Floor, Hill Cart Road, P.O. P.S.- Pradhan Nagar, Dist-Darjeeling, Pin - 734 003 |
| 35 | South 24 Parganas | South 24 Parganas R.O. | 033-24330170 | Amantran bazar, 4th floor, 103/A, Kulpi Road, Kachhari Bazar, Baruipur, Kolkata- 700144. |
| 36 | Howrah | Uluberia R.O. | 033-26404303 | 20, Round Tank Lane, Howrah Maidan, Opp.-Shibpur Tel. Exchange Howrah, Pin-711101 |
| 37 | Uttar Dinajpur | Uttar Dinajpur R.O. | 03523-249881 | Super Market Complex, Block-1, 1st Floor, Raigaunj, Pin-733134 |
District Wise Offices of Directorate of Legal Metrology
| Sr No. | District | Contact No. | Address |
|---|---|---|---|
| Assistant Controller | |||
| 1 | Birbhum | 03462-250886 | Chandnipara, P.O.-Suri, Birbhum-731101. |
| 2 | Cooch Behar | 03582-225330 | B.S. Road, Near Bank of Baroda, P.O.-Cooch Behar, Pin.-736101. |
| 3 | Dakshin Dinajpur | 03522-256208 | Old Sub-Jail Municipal Market Complex, P.O.-Balurghat, Pin.-733101. |
| 4 | Darjeeling | 0354-2252592 | 24, Mahatab Ch. Road, Chhota Kakjhora, P.O.-Darjeeling, Pin.-734101. |
| 5 | Hooghly | 033-26802162 | NNICE Building, Ground floor, Joraghat, P.O.-Chinsura, District-Hooghly, Pin-712101 |
| 6 | Howrah | 033-26413346 | 20, Round Tank Lane, 1st Floor, Howrah - 711101. |
| 7 | Jalpaiguri | 03561-230688 | New Collectorate Buildings, D.M. Office, 2nd Floor, Pin.-735101. |
| 8 | Kolata North | 033-23628084 | P-326, CIT Road, Kankurgachi, Scheme No.-VI M, Kolkata - 700054. |
| 9 | Kolkata South | 033-24402840 | Bay No. 18, Bijan Setu(Via duct), Baliganj, Kolkata-700019 |
| 10 | Malda | 03512-223590 | Satya Chowdhury Indoor Stadium, DSA Complex, P.O.-Malda, Dist.-Malda, Pin.-732101 |
| 11 | Murshidabad | 03482-256029 | 45, Rezaul Karim Sarani, Gorabazar, P.S. & P.O.- Berhampur, Dist.-Murshidabad. |
| 12 | Nadia | 03472-223357 | Austin Memorial Building, 170 Don Bosco Road, (Near Mery Immaculate Hospital), P.O.-Krishnagar, Pin.- 741101. |
| 13 | North 24 Parganas | 033-25241505 | Maya Bhawan, 2 Barrackpore Road, Nabapally, 1st floor, P.O.-Barasat, (Near 12 No. Rail Gate), Kolkata - 700124 |
| 14 | Paschim Medinipur | 03222-263253 | 490, Station Road, Seikhpura, Midnapur, Pin.-721101. |
| 15 | Purba Bardhaman | 0342-2541218 | Purta Bhaban, 4th Floor, West End, Burdwan, P.O.-Sripally, Dist.-Purba Bardhaman,Pin.-713103 |
| 16 | Purba Medinipur | 03228-266001 | 290, Parbatipur, R.K. Mission Sevashram, P.O.-Tamluk, Pin.-721636 |
| 17 | Purulia | 03252-225246 | J.K. College Road, Ketika, P.O.-Purulia, Pin.- 723101. |
State Consumer Disputes Redressal Commission
Contact No.: 033-22520118, 033-22520449
Confonet: 033-33520304
Email:
wb-sforum [at] nic [dot] in
Address:
Kreta Suraksha Bhawan (Gr. Floor),11A,Mirza Ghalib Street,Kolkata-700087
Fax:
033-33520304, 033-33520677
District Consumer Disputes Redressal Commission
| Sr No. | District | Telefax | Address | |
|---|---|---|---|---|
| 1 | Alipurduar | 03564-253098, Confonet: 03564-251472 | confo-ap-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Alipurduar,Madhav More,New Town,Durgabari Road,Holding No.867/128,Post & Dist.-Alipurduar, Pin.-736121., |
| 2 | Bankura | 03242-254243, Confonet: 03242-255792 |
confo-bn-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission,Kreta Suraksha Bhawan,Court Compound,Machantala,P.O. P.S.-Bankura,Pin. - 722 101, |
| 3 | Birbhum | 03462-255559, Confonet: 03462-250299 | confo-bi-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Birbhum,House of Abdur Rashid,Masjid More,Chadnipara, P.O. P.S.-Suri, Dist-Birbhum,Pin - 731101, |
| 4 | Burdwan | 0342-2645861, Confonet: 0342-2541939 | confo-br-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Bda Guest House, 1St Floor, Kalna Road, Badamtala, Dist.- Purba Burdwan, Pin 713101., |
| 5 | Coochbehar | 03582-222023, Confonet: 03582-230696 | confo-kb-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Coochbehar,Biswar Singha Road(adjacent to Central Bank),House of Sri D.K. Dutta, 2nd Floor,B.S. Road, Dist-Coochbehar,Pin - 736101., |
| 6 | Dakshin-Dinajpur | 03522-270013 | confo-dd-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Dakshin-Dinajpur,Old Sub-Jail,Municipal Market Complex, 2nd Floor,P.O. P.S.-Balurghat,Dist-Dakshin Dinajpur, Pin - 733102., |
| 7 | Darjeeling | 0354-2252305, Confonet: 0354-2257597 | confo-da-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Darjeeling,24, Mahatab Chand Road,Chota Kakjhora, P.O.& Dist-Darjeeling, Pin - 734101., |
| 8 | Hooghly | 033-26804768, Confonet: 033-26800316 | confo-hg-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Nnice Building (Gr. Floor), Joraghat, Chinsurah, Dist- Hooghly, Pin -712 101., |
| 9 | Howrah | 033-26380892, Confonet: 033-26380512 | confo-hw-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Howrah,20, Round Tank Lane,Dist-Howrah,Pin - 711101., |
| 10 | Jalpaiguri | 03561-225395, Confonet: 03561-222172 | confo-ja-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Jalpaiguri,Old Court Building,Near D.M. Office,P.O , Dist-Jalpaiguri, Pin - 735101., |
| 11 | Jhargram | 03221-255089 | confo-jg-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Jhargram,Raghunathpur Near Sashan Kali Temple, P.O.-Jhargram,P.S.-Jhargram,Jhargram Municipality,Ward No.-12,Dist.-Jhargram,Pin.-721507, |
| 12 | Kolkata Unit-I | 033-22520634, Confonet: 033-22522007 | confo-ko-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Kolkata Unit-I(North), 8B, Nelie Sengupta Sarani,4th Floor,Kolkata - 700087., |
| 13 | Kolkata Unit-II | 033-22520312, Confonet: 033-22522008 | confo-ko2-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Kolkata Unit-II(Central),8B, Nelie Sengupta Sarani,7th Floor,Kolkata - 700087., |
| 14 | Kolkata Unit-III | 033-24790194, Confonet: 033-24790197 | confo-ko3-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Kolkata Unit-III(South) 18,Judges Court Road, Alipore, Kolkata - 700027., |
| 15 | Malda | 03512-251472, Confonet: 03512-223582 | confo-ma-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Malda,Satya Choudhury Indoor Stadium D.S.A. Complex, 1st Floor, P.O Dist. - Malda,Pin - 732101., |
| 16 | Murshidabad | 03482-253207, Confonet: 03482-277619 | confo-mu-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Kreta Suraksha Bhawan, 1st Floor,C.R. Das Road, P.O. P.S.-Berhampur, Dist.-Murshidabad, Pin - 742101., |
| 17 | Nadia | 03472-257788, Confonet: 03472-223354 | confo-na-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Nadia, Austin Memorial Building,170, Don Bosco Road,Krishnagar,Dist-Nadia, Pin - 741101., |
| 18 | North 24 Parganas | 033-25425131, Confonet: 033-25421380 | confo-pn-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, North 24-Parganas,Maya Bhavan (1st Floor), 2, Barrackpur Road,P.O.-Nabapally,Dist.-North 24-Parganas,Pin- 700126., |
| 19 | North 24 Parganas | - | confo-rh-wb [at] gov [dot] in | Additional District Consumer Disputes Redressal Commission, Kreta Suraksha Bhawan, Rajarhat(New Town),House No.-38-0775, 3rd Floor, Plot No.-AA-2D/31/3, Action Area 2D P.S.-Eco Park, Dist.-North 24-Parganas,Pin- 700156(Near City Center-2). , |
| 20 | Pachim Medinipur | 03222-266694, Confonet: 03222-250299 | confo-me-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission |
| 21 | Purba Medinipur | 03228-270317, Confonet: 03228-266479 | confo-md-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Purba Medinipur,Abashbari, P.O.-Tamluk, Purba Medinipur,Pin - 721 636, |
| 22 | Purulia | 03252-224001, Confonet: 03252-226540 | confo-pu-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Purulia,J.K. College Road(Opposite J.K. College), Ketika,P.O. Dist. - Purulia,Pin - 723101., |
| 23 | Siliguri | 0353-2517190, Confonet: 0353-2461383 | confo-slg-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Siliguri,Kshudiram Basu Bipanan Kendra,(2nd floor), Hill Cart Road, P.O. &amp P.S.- Pradhannagar,Siliguri,Pin - 734003., |
| 24 | South 24 Parganas | 033-24330107, Confonet: 033-24330148 | confo-ps-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission,South 24 Parganas,Amantran Bazar,3rd Floor,103/A,Kulpi Road,Kacharimore,Kolkata- 700144. |
| 25 | Uttar-Dinajpur | 03523-252006, Confonet: 03523-253815 | confo-ud-wb [at] nic [dot] in | District Consumer Disputes Redressal Commission, Uttar-Dinajpur,Super Market Complex,Block-1,First Floor, P.O.- Raigunj, Dist-Uttar-Dinajpur,Pin - 733134. |
Minister Contact Details
Contact No.: 033-22527483 (PS to Minister in Charge, EA to Minister in Charge)
Address: Kreta Suraksha Bhawan,
3rd Floor,11A, Mirza Ghalib Street, Kolkata - 700087
Download Forms
Address
Consumer Affairs Department
Kreta Suraksha Bhawan, 3rd Floor, 11 A,
Mirza Ghalib Street, Kolkata-700087
Contact No.:
033-22522304, 033-22093700
Fax: 033-22520053
Parent Article:
