Wakefit Mattress Customer Care No. 988 3333 123

Email

• support [at] wakefit [dot] co (For Customer Support)

Important Links

• Contact Form
• Store Locator
• Frequently Asked Questions

Return/Refund/Cancellation And Warranty

• For any query/complaint you can contact the customer support team.
• You can cancel an order within 24 hours of placing it or before it is shipped.
• You can return a product within the valid return policy.
• Refund will be initiated within 5 working days.
• Warranty can be claimed as per company's terms & conditions .
• For more information, please read .

For Complaint

Level 1:

• For any query/complaint you can call at 9883333123.
• You can also contact by clicking on the "Chat with us" option by visiting the official website .
• You will receive a response/resolution within 1-2 business days.

Level 2:

• If your query is not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue by mailing at escalations [at] wakefit [dot] co .
• You will receive a response/resolution within 1-2 business days.

Level 3:

• If your query is not resolved or you are not satisfied with the resolution provided at Level 2, then you can escalate the issue to the Grievance Officer by mailing at consumergrievance [at] wakefit [dot] co .
• You will receive a response/resolution within 2-3 business days.

Level 4:

• If your query is not resolved or you are not satisfied with the resolution provided at Level 3, then you can escalate the issue to the Nodal Officer by mailing at nodal_officer [at] wakefit [dot] co .
• You will receive a response/resolution within 3-5 business days.

Registered Office

Wakefit Innovations Pvt. Ltd.
2^nd and 4^th Floor, Umiya Emporium,
97-99,Adugodi, Tavarekere,
Opposite forum Mall, Hosur Road,
Bangalore 560029, Karnataka, India

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