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Voylla Fashion Jewellary Customer Care No. 7676 111 022

Updated on Friday, 25 February 2022 - 1:20pm
Organization: 
All India Number(s): 
  • 7676 111 022 (Mon-Sat, 10am - 7pm)
Website: 
Official Website

Emails

  • help [at] voylla [dot] com (Customer Support)
  • careers [at] voylla [dot] com (For Careers)

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Important Links

Return & Cancellation

  • For cancellation of the product Login into the Voylla account (before dispatch of the product) or contact customer service team through call at 7676111022 (product has shipped but has not yet delivered) & in prepaid order refund will be provided within 4-5 business days.
  • Specified return / replacement period for the product category in following ways-:
    Product Category Sub Category, if any Return / Replacement Period
    Jewellery Gold, Silver and Diamond Jewellery
    & Fashion Jewellery    		 30 days from the date of delivery
    Fashion & Lifestyle Products Any apparel, except mentioned below 10 days from the date of delivery
    Accessories, footwear, sunglasses,
    Scarfs, Bags, Wallets, Mobile Covers,
    Home Decorative,    		 30 days from the date of delivery
    Innerwear, Lingerie, Bra, Panties,
    Active wear, Shapewear, Socks,
    Stockings and Swimsuits, Briefs,
    Boxers, Garter, Trunks, nightwear,
    Maternity wear, key rings and Vests    		 Non-returnable
    Unboxed Products, PPEs,
    Personal Care Beauty,
    Cosmetics and Grooming    		 UNBOXED Products of all category,
    PPEs including Masks, Gloves and
    Caps, Conditioners, Creams,
    Deodorants, Eyebrow/Eyelash/Hair
    Styling Products, Eye Mask, Face Wash,
    Face Care/Fairness Products, Hair Care,
    Kajal, Blackhead/Makeup/Nail Paint
    Removers, Perfumes, Hand/Toothbrush
    Sanitizers, Serums, Talc, Sunscreen,
    Tanning Liquid, Toners, Lip Care,
    Lipstick, Nail Care.    		 Non-returnable
    Stationary Items Diaries and Books 30 days from the date of delivery
  • For more information please read

Grievance Redressal Mechanism

Level 1

  • For any query/ complaint resolution visit Frequently Asked Questions link provided above wherein listed out solution to most of the common queries

Level 2

  • In case not resolved the query from the faq link contact the customer care helpdesk by calling at 7676111022 or mail at help [at] voylla [dot] com, within 7 business days query will be addressed from the date of receipt of the complaint.

Level 3

  • In case not satisfied with the resolution from level 2 or need further explanation contact Grievance Officer by calling at 6350615724 or mail at grievance [dot] officer [at] voylla [dot] com, on acknowledgement of complaint a unique grievance ID will be provided for tracking the status & will be resolved within 30 days from the date of receipt of the complaint.

Fore more information please read

Registered Office

6/12, Primrose Road,
Gurappa Avenue Bangalore,
Karnataka- 560025

Corporate Office

J 469-471, RIICO, Industrial Area,
Sitapura, Near Chatrala Circle,
Jaipur, Rajasthan 302022

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