Vision Express Customer Care No.

Website:

Official Website

Emails

support [at] visionexpress [dot] in (For queries related to return, refund and cancellation)
customerfeedback [at] visionexpress [dot] in (For queries and feedback)

Standard dispatch timelines range from between 5 to 7 days from the date of order of the Product by customer on the Reliance Vision Express Platform.
In customer are not available or present to accept the delivery of the Product then, maximum of 2 attempts wiil be made to deliver the purchased Product(s) to them. If the second delivery attempt is unsuccessful and customer continue to remain unavailable, we reserve the right to cancel the order of the purchased Products at our sole discretion and process the return of such Product to us. We further reserve the right to deduct the shipping and delivery charges borne by us while processing any refunds subsequent to such cancellation
For any queries or concerns relating to the shipping and delivery of Product,write an email to support [at] visionexpress [dot] in
For more informatin, please read

.To Cancel the placed order,customer can request to process a cancellation prior to issuing and processing of the invoice by sending an email to support [at] visionexpress [dot] in
Order for prescription eyeglasses and prescription sunglasses cannot be cancelled once placed.
Customer can initiate the requests for a return within 14 days from the date on which they receive the delivery of the Product.
Company do not make any cash refunds. The amount will be refunded to Customer only for
Non-Compliant Product within 7 working days, depending upon the mode of payment chosen by them.
For any queries or concerns relating to the return, refund and cancellation, write an email to support [at] visionexpress [dot] in
For more informatin, please read

No. 212, 10th Floor,
Tulsiani Chambers,Nariman Point,
Mumbai, Maharashtra