Email

care [at] vidiem [dot] in (Customer Support)

Important Links

• Contact Form
• Frequently Asked Questions (Vidiem Products)
• Product Registration Form
• Complaint Registration Form

Dealer Locator

Service Centers

Return & Refund

• Products should be in their original packaging with all lables and price tags. Product should be unused
• If you have recieved damaged / defective products you can easily contact to customer support team via 044-66139939 within 72 hours from the date of delivery
• Refund will be initiated after receipt of the product by Maya Appliances Pvt Ltd or its business partner as by the mode of done by you.
• For more information please read

Cancellation Policy

• Cancellation of the products will only be considered if the request is made within 72 hours after placing the order. no cancellation of the product is available on the delivery day.
• For more information please read.

Warranty

• Warranty is valid only for the purchase made from authorizzed dealer with the original bill and the warranty card
• The company usually provide 2 year warranty which does not cover damage to the Top Cover, Bottom Cover, Gear, dents on the Drum, Roller Assembly & breakage 
• Within 2 years warranty period all repairs from manufacturing defects will be cost free of charge.
• For more information please read.

Address

No. 3/140, Old Mahabalipuram Road
Oggiam, Thoraipakkam Chennai - 600 097
Tamilnadu, India.

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