Videocon D2H Toll Free No. 1800 212 212

Organization: 
Toll free Number(s): 
  • 1800 212 212 (Customer care)
  • 1800 1370 444 (Know account balance/Recharge Due and Customer ID)
  • 1800 3150 002 (New connection)
  • 1800 1370 777 (E 16/ E 18 Error on TV)
  • 1800 1370 333 (3 days Extra to recharge)
  • 1800 3150 222 (Activate plan)
All India Number(s): 
  • 91156 91156 (Customer Care Number)
  • 97818 97818 (Account information / excusive offers)
  • 92120 12299 (Recharge via SMS)

Email

  • customercare [at] d2h [dot] com
  • relocation [at] d2h [dot] com (relocation)

Important links

App

Active channel information

1800 3150- XXXX (chennal no.)

SMS Service

SMS Code
Order D2H Cinema ADD DCIN <<add-on-code>> Send to 566777 or 9212012299
Order Active Music

ADD AMUS <<add-on-code>> Send to 566777 or 9212012299

To Add any add-on

ADD <<Add-on-code>> Send to 566777 or 9212012299

To Change your registered telephone number using current RTN

RTN <<new RTN>>

To know your base pack through RTN

PACK <<Pack>> Send to 566777 or 9212012299

To Complain via SMS

Comp <<Customer ID>> <<Complaint description>> Send to 566777 or 9212012299
To recharge through voucher RTN RC <<Voucher Pin No.>> <<Last 4 Digits of serial number>>

To Recharge through voucher non RTN

RC <<Customer ID>> <<voucher pin no.>> <<last 4 digits of serial number>>

To locate nearest dealer in your area

Find <<Pincode>>

To locate nearest recharge dealer

Charge<Pincode>>

To know your customer ID through RTN(Registered telephone Number)

ADD <<customer ID>>
To know your customer ID through non RTN CID <<smart card #>>

To check your balance from any mobile

Bal <<Customer ID>>

Nodal officer

Sr. No. State Name of nodal officer Address Contact No. Email
1 BIHAR Uday Krishna Plot No.-1622,1st Floor, Mithilesh Bhawan), Jagdeo Path Murlichak, Near Hero Swarna Service Centre, Patna : 800014 (Bihar) 7070896917 uday [dot] krishna [at] dishd2h [dot] com,
nodalofficer [dot] brjh [at] dishd2h [dot] com
2 JHARKHAND Uday Krishna Plot No.-1622,1st Floor, Mithilesh Bhawan), Jagdeo Path Murlichak, Near Hero Swarna Service Centre, Patna : 800014 (Bihar) 7070896917 uday [dot] krishna [at] dishd2h [dot] com,
nodalofficer [dot] brjh [at] dishd2h [dot] com
3 DELHI Firdous Plot No: B 9, Unit No: 500, 5th Floor, ITL Twin Tower, Neta Ji Subhash Place, new Delhi 110034 011-27357047 firdous [at] dishd2h [dot] com,
nodalofficer [dot] dl [at] dishd2h [dot] com
4 ARUNACHAL PRADESH Himangshu Goswami H/N-20,Udayan Path,JayaNagar,Tripura Road,Guwahati781028 9085076761 himangshu [dot] goswami [at] dishd2h [dot] com,
nodalofficer [dot] nesa [at] dishd2h [dot] com
5 ASSAM Himangshu Goswami H/N-20,Udayan Path,JayaNagar,Tripura Road,Guwahati781029 9085076761 himangshu [dot] goswami [at] dishd2h [dot] com,
nodalofficer [dot] nesa [at] dishd2h [dot] com
6 MANIPUR Himangshu Goswami H/N-20,Udayan Path,JayaNagar,Tripura Road,Guwahati781029 9085076761 himangshu [dot] goswami [at] dishd2h [dot] com,
nodalofficer [dot] nesa [at] dishd2h [dot] com
7 MEGHALAYA Himangshu Goswami H/N-20,Udayan Path,JayaNagar,Tripura Road,Guwahati781029 9085076761 himangshu [dot] goswami [at] dishd2h [dot] com,
nodalofficer [dot] nesa [at] dishd2h [dot] com
8 MIZORAM Himangshu Goswami H/N-20,Udayan Path,JayaNagar,Tripura Road,Guwahati781029 9085076761 himangshu [dot] goswami [at] dishd2h [dot] com,
nodalofficer [dot] nesa [at] dishd2h [dot] com
9 NAGALAND Himangshu Goswami H/N-20,Udayan Path,JayaNagar,Tripura Road,Guwahati781029 9085076761 himangshu [dot] goswami [at] dishd2h [dot] com,
nodalofficer [dot] nesa [at] dishd2h [dot] com
10 TRIPURA Himangshu Goswami H/N-20,Udayan Path,JayaNagar,Tripura Road,Guwahati781029 9085076761 himangshu [dot] goswami [at] dishd2h [dot] com,
nodalofficer [dot] nesa [at] dishd2h [dot] com
11 ORISSA Suchitra Swain Plot No.- 385/2522/3931, 1st floor, Aside HDFC Bank, Near KIIT (koelCampus)Sisu Vihar, Patia, Chandrasekharpur, Bhubaneswar – 751024 8118095577 suchitra [dot] swain [at] dishd2h [dot] com,
nodalofficer [dot] or [at] dishd2h [dot] com
12 HARYANA Sumit Gupta SCO-107, Sec-07, Karnal - 132001. Haryana 0184-4064666 sumit [dot] gupta1 [at] dishd2h [dot] com,
nodalofficer [dot] hr [at] dishd2h [dot] com
13 HIMACHAL PRADESH Sumit Gupta SCO-107, Sec-07, Karnal - 132001. Haryana 0184-4064666 sumit [dot] gupta1 [at] dishd2h [dot] com,
nodalofficer [dot] hr [at] dishd2h [dot] com
14 JAMMU And KASHMIR Mohammad Asrar Khan 214-A, Last Mode Gandi Nagar Jammu-180004 9876904412 mohammad [dot] khan [at] dishd2h [dot] com,
nodalofficer [dot] hpjk [at] dishd2h [dot] com
15 CHANDIGARH Ajay Garg Plot no. F- 373 , Phase – VIII B,Mohali, Punjab-160071 8558889046 ajay [dot] garg [at] dishd2h [dot] com,
nodalofficer [dot] pb [at] dishd2h [dot] com
16 PUNJAB Ajay Garg Plot no. F- 373 , Phase – VIII B,Mohali, Punjab-160071 8558889046 ajay [dot] garg [at] dishd2h [dot] com,
nodalofficer [dot] pb [at] dishd2h [dot] com
17 RAJASTHAN Sudheer Yadav Plot No. 1, First Floor, Shekhawati Complex,Mitra Colony, Near Khatipura, Above ICICI Bank,Jaipur, Rajasthan, Pin – 302012 0141-4914418 sudheer [dot] yadav [at] dishd2h [dot] com,
nodalofficer [dot] rj [at] dishd2h [dot] com
18 UTTARAKHAND Yogendra Chaudhary 102, First Floor, A-42/6, Pinnacle Tower, Sector 62, Noida - 201301. 9999130699 yogendra [dot] chaudhary [at] dishd2h [dot] com,
nodalofficer [dot] uk [at] dishd2h [dot] com
19 UTTAR PRADESH Yogendra Chaudhary / Shalini Vaish 102, First Floor, A-42/6, Pinnacle Tower, Sector 62, Noida - 201301. 9999130699 / 0522-4307571 yogendra [dot] chaudhary [at] dishd2h [dot] com,
shalini [dot] vaish [at] dishd2h [dot] com,
nodalofficer [dot] up [at] dishd2h [dot] com
20 SIKKIM Sarbani deb VISHNU CHAMBERS, 7th floor, J-4, BLOCK –GP, SECTOR –V, NEAR RDB BIG CINEMA,KOLKATA- 700091 033-40083477 sarbani [dot] deb [at] dishd2h [dot] com,
nodalofficer [dot] sikkim [at] dishd2h [dot] com
21 WEST BENGAL Sarbani deb VISHNU CHAMBERS, 7th floor, J-4, BLOCK –GP, SECTOR –V, NEAR RDB BIG CINEMA,KOLKATA- 700091 033-40083477 sarbani [dot] deb [at] dishd2h [dot] com,
nodalofficer [dot] sikkim [at] dishd2h [dot] com
22 TELANGANA B Satheesh Dish Infra Services Pvt ltd, Plot no 6-1-103/21,2nd floor, Abhinav Nagar colony, padmarao nagar, secunderabad , Telangan - 500025. 4040020428 b [dot] satheesh [at] dishd2h [dot] com,
nodalofficer [dot] aptl [at] dishd2h [dot] com
23 ANDHRA PRADESH K M PRABHU KUMAR 45-1-3/2, 45-1-3/3,AB Twin Towers, Gundala, Eluru Road,Vijayawada-520004, Andhra Pradesh, India. 9121163815 CSatCoordinatorAP [at] d2hdesk [dot] com,
Nodalofficer [dot] Andhrapradesh [at] d2hdesk [dot] com
24 CHHATTISGARH MANISH GIRJA 212, 2nd Floor, SATGURU PARINAY, Plot No. 5, PU-III, SCHEME NO.54, A.B. ROAD, INDORE-452011 0731-4779917 manish_girja [at] dishd2h [dot] com,
NodalOfficer [dot] mp [at] dishd2h [dot] com
25 GUJARAT Jyotirmayee Sutar 202-204, 2nd floor, Videocon house, behind urja house, Near Swastik cross road, Navrangpura, Gujarat-380009 079-67776021 CircleCoordinator [dot] Gujarat [at] d2hdesk [dot] com,
Nodalofficer [dot] Gujarat [at] d2hdesk [dot] com
26 DADRA AND NAGAR HAVELI Jyotirmayee Sutar 202-204, 2nd floor, Videocon house, behind urja house, Near Swastik cross road, Navrangpura, Gujarat-380009 079-67776021 CircleCoordinator [dot] Gujarat [at] d2hdesk [dot] com,
Nodalofficer [dot] Gujarat [at] d2hdesk [dot] com
27 KARNATAKA Santhosh Pujari G Vishnupriya Building, 4th Floor, Near Sriramapuram Metro Station, Bangalore - 560021 080-23002827 / 080-23002888 CircleCoordinator [dot] K1 [at] d2hdesk [dot] com,
nodalofficer [dot] ka [at] dishd2h [dot] com
28 KERALA SAFAJ MON 61/2016A,61/2017A,KURISUPALLY ROAD,NEAR COCHIN SHIPYARD,RAVIPURAM,COCHIN-682015 4844031184 safajmon [dot] pj [at] dishd2h [dot] com,
nodalofficer [dot] kl [at] dishd2h [dot] com
29 LAKSHADWEEP SAFAJ MON 61/2016A,61/2017A,KURISUPALLY ROAD,NEAR COCHIN SHIPYARD,RAVIPURAM,COCHIN-682015 4844031184 safajmon [dot] pj [at] dishd2h [dot] com,
nodalofficer [dot] kl [at] dishd2h [dot] com
30 GOA Dhananjay Kangutkar Dish TV India Limited “Blue Ventures” 2nd Floor , 201-202 Plot No. 11 CTS No. 11 CTS No. 917/18,Plot No.299 , Ganeshwadi, Near British library FC Road, Pune 411004 8298872238 Dhananjay [dot] Kangutkar [at] dishd2h [dot] com,
nodalofficer [dot] mh [at] dishd2h [dot] com
31 MADHYA PRADESH MANISH GIRJA 212, 2nd Floor, SATGURU PARINAY, Plot No. 5, PU-III, SCHEME NO.54, A.B. ROAD, INDORE-452011 0731-4779917 manish_girja [at] dishd2h [dot] com,
NodalOfficer [dot] mp [at] dishd2h [dot] com
32 MAHARASHTRA Dhananjay Kangutkar Dish TV India Limited “Blue Ventures” 2nd Floor , 201-202 Plot No. 11 CTS No. 11 CTS No. 917/18,Plot No.299 , Ganeshwadi, Near British library FC Road, Pune 411004 8298872238 Dhananjay [dot] Kangutkar [at] dishd2h [dot] com,
nodalofficer [dot] mh [at] dishd2h [dot] com
33 Mumbai Vazeer Momin Videocon d2h Limited (Formerly B.B.C.L.)First Floor, Techweb Centre, New Link Road,Oshiwara Jogeshwari (W), Mumbai 400 102 022-42333529 Mumbai [dot] CSatCoordinator [at] d2hdesk [dot] com,
nodalofficer [dot] mumbai [at] d2h [dot] com
34 PONDICHERRY Rajasekar. S Masi Tower, No.6, First Floor, Ganapathy Colony (100 Ft, Road), Ekkattuthangal, Chennai - 600 032. 044 - 48619619 rajasekar [at] dishd2h [dot] com,
NodalOfficer [dot] tn [at] dishd2h [dot] com
35 TAMIL NADU Rajasekar. S Masi Tower, No.6, First Floor, Ganapathy Colony (100 Ft, Road), Ekkattuthangal, Chennai - 600 032. 044 - 48619619 rajasekar [at] dishd2h [dot] com,
NodalOfficer [dot] tn [at] dishd2h [dot] com

Corporate Office Address

Fc - 19, Sector 16A, Film City,
Noida, Uttar Pradesh, India
Pin Code - 201301

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Comments

Worst customer care .. irresponsible .. no value for the custome

It's been 15 days that I recharged my d2h account.. till today I am not able to access any channel. I tried to reach the customer care but their response is rude.. and no one even trying to understand the problem.. they said they restarted the service and wait for 10 mins .. but nothing happened. When I ask any customer service representative to transfer the call to any senior or supervisor they are simply disconnecting the call. One of the rep told me to schedule engineer visit.. I am sure I don't have any hardware problem not sure still why I need to have that visit just to start the service.. worst ..

Channel nahi chal raha hai

Channel nahi chal raha hai

Worst company videocon

This is the worst company of electronics. They don't have educated and mannered executives at their customer care center. No manner of talking. No sense of responsibility. You people just sell your product and then don't consider the customer further. You have worst employees at your customer care center. I'll never recommend your product to anyone because you are fake and you have no manners and no etiquette.

worst service ever seen

my problem is my d2h set top box not working then i call customer care they told me issue will be resolved in 24 hours .but till date of today meanwhile 20 days after problem is still same .no one off any service engineer visit here and solve problem ,then i call customer care again n again but they disconnect my call and refuse my complaint and also close the call from his side,after a month they told me your problem not solve from our side u can do whatever u want
complaint no: and i hav four more complaint number

complaint about replace of set top box

actualy, my problem is my d2h set top box not working then i call customer care they told me issue will be resolved in 24 hours .but till date of today meanwhile 20 days after problem is still same .no one off any service engineer visit here and solve problem ,then i call customer care again n again but they disconnect my call and refuse my complaint and also close the call from his side,after a month they told me your problem not solve from our side u can do whatever u want

Worst service

We took a videocon connection in June 2019. In the 1st week of August,we started facing issue with original remote control,it stopped sensing the D2H. we were told that it will cost 275 for changing the remote control. When the Videocon engineer visited and checked,he just repaired the original remote and took his visiting charge 200 Rs. That time we asked him to give us the mew remote also but he Refused again and again. he said i will have to pair the remote again anyway. So we didnt ask for the new remote.Now again we started facing this issue within 1 week only, and it is giving us the same old issue. Now again Videocon customer care will take 275 Rs. for the new remote. My question is why there is no warranty of remote control and why customer should bear the same cost again if the issue has occured within 2 months. There should be a fixed timeline that customer will not have to pay the cost if it is giving issue within 1 year...Is there any guarantee that this time I will pay the amount and it will not give me any issue within 2 days? Now we understood This engineer came to our house deliberately refused to give the 2nd remote so that he can get extra 200 Rs. next time. Just disgusting. I dont know if this complain has any effect on videcon customer care,just wanted to tell everyone to be careful of such scandals to earn money in form of visiting charges.

Videocon bad service

My setup box was working till the end of the racharge an after that there was error(signal not available) an then i call customer care to ask for engineer on 7/06/19 and he came an told its not working and he even doesn't know what happened to d2h?? He was asking me then get off from my house next day i call customer care again an they said engineer would provide within 48 hrs after two days i call again they said engineer will be provided within working 8hrs and today its 17/07/19 (actually i have recharged also on 7/06/19) u can check out im serious my id:one,seven,eight,six,eight,two,seven,two,six.d2h service fucked up
They making us fool no one should be use that bullshit

This is regarding smart card not inserted properly issue

E04-4 smart card not inserted properly issue

Dear Videocon Support Team,

This is regarding E04-4 smart card not inserted properly issue.

Yesterday our Videocon D2h services are working fine at 10:30 AM but all of suddenly some updates was happened and rebooted the device after rebooting the D2h box so getting the E04-4 error and immediately called your team to fix the issue and followed basic troubleshooting steps as per your team suggestion but it was not fixed.

Could you please help us to fix the (E04-4 smart card not inserted properly issue) issue which cause of updates.

Best Regards,
Vinod kumar N

smart card not inserted properly

They don't have any solution for this problem.. Videocon D2H is doing this intentionally just for money.... Everytime they said for engineer visit and ask for vist charge... Every month we are facing this issue..

Services are very bad and also customer care executives are also very rude... They disconnect our call if we asked to forward this call to manager....

Worst Customer Care Service, Worst website ever

I am highly disappointed with Videocon D2h Service, Customer Service and its Website . In my opinion all are useless for a user who has any query or concern regarding using the service because I really don't think you are any longer interested in entertaining your existing customers.
Let me note down all the issues so that you can understand what makes me frustrated using your service.

1) You have an amazing website which doesn't allow its registered customer to login even if your userid and password is correct. I may take a chance to think once that may be i entered something wrong and try resetting password. What is more amazing is the password which you sent on registered mobile also doesn't allow you to login. So from last one month i am trying resetting my password and login to my account but i am not able to login to select my pack. All thanks to you!

2) My services are disconnected from 2 weeks but since i can't login i can't choose my pack hence can't recharge also.

3) Now let's come to your Customer Service which is more interesting. You have a dedicated customer care executives who didn't pick call in last 2 weeks once even if i kept my phone on line for hours and hours everyday. Today may be I have done some good deeds after a hour of wait my call was picked and guess what a Malyalam help desk which again promised me to transfer my call to Hindi/ English speaking Help desk and after hours of wait it was not entertained.

Repair of antina due to cyclone feni

Inspite of several complaints my d2h antina not yet connected after lapse of 25 days.please take suitable action in this regard.

Videocon DH channels not coming from last one month BAD worst

Videocon D2h subcribed channels not coming from last 15 days and support team is telling check after 10 minutes from last 10 days. Executive visited home on 5th June and dont know what he did and he told us one part is gone (LMB device)
He collected 200 rupees he went.
Bad service from Videocon D2h
My videocon ID : 1,5,2,3,1,4,7,3,8
Ravindra
Okalipuram Bangalore

New Remote

i order for a new remote from videocon the company is always telling you will get it within 24 hours . i order it on 28 may and today is 2 june still the company is telling you will get it in 24 hours . very 3rd class service frm videocon d2h . i am now removing it and getting a new connection.

VIDEOCON TENSPORTS WWE TELUGU

DEAR SIIR PLEASE TRANCELETE LAGANGE WWE ENGLISH TO TELUGU PLEASE TENSPORTS CHANNEL SIR

THANK YOU

Took money, made the package, still can't view

Hello,

This is Alvin from indore, i have charged the videocon for 806 on 7th April and updated the pack as per trai rules, still not able to see all the channels which, either start all channels or get ready for the consequences, it can be of any way.
For which you people will be responsible, not me

Regards
A Wallace

videocon setupbox notworking

dear sir my videocon setup box not power oning iam yesterday iam visiting your branch iam asking iwant new setup box only antena is working your engineer sayes please complaint rise the first next iam giving the box my setup box out of warrenty iam full suffering your services i want only setup box why
not giving please today iam going to your branch please arrange the new only setup box please understand my problem iam alredy recharged please
sir
swaroop

add on

hai sir please addon chanel no 689 star sports kannada

Chanals problem

I m not my d2h videocon chanals showing plz and my registrar contact number lost so plz details me ..

No proper responce and info, poor service waste of time

Plz give proper responce to cust and info otherwise plz stop ur product plz follow TRAI instruction and give good service plz act...i hope it will be happen soon for all problems and im calling past one hour customer executive are busy same thing again and again ivr also not giving info.

Thank you..

DDB to Set top box

Hi,
I had a Videocon DDB TV and have had to move to a different TV which doesn't support DDB. How will I get my customer Id transferred from the DDB smart card to a new Videocon Set top box? Since I have balance pending in the old account, I want to use it. Please help - Ajay

worst worst worst service

never seen very worst customer service..
I was call to your customers service last two days..
There is no answer from your side...
I try to call you become very tried and irritat.......
... ....
Very worst services I never seen before...

Camplain

Customer service in bad answer and no any reply

worst service

I have been trying to call the shit customer service and I have no clue what has happened, update on how to reach u shit people and get back my recharge money. I have recharged and yet to receive service. If anyone can help on this it will be highly appreciated... Or u shit people eat my money and I will go for some other cable.

Third Class service of

Third Class service of vediocon d2h , customer problems they don't solve , thousand times I called them they dont even reply for calls , says all channels are currently busy everytime ,worst and worst service compared to others. I'm saying this with my personal experience ,stay away from this shit service.

Worst customer service and worst strength of signal

Hi

I tried connecting with your customer care but your IVR is not giving any option to reach them. Your signal quality is getting worst and your customer service too. You became worst service provider from one of the best service provider. Why do not you help yourself first and then concentrate on providing good customer service and entertainment too? Or else do one thing just shut down your dishtv and applogies with all your customers for not providing what you promised and stop wasting people’s money and stop ruining their mood too when they want a good entertainment using your services.
I would be highly obelised if you can provide any solution, either provide a good service quality or just shutdown your D2H.

Complain about base pack

My base pack is not selected
But when the recharge is done their are many channels are operated which are not selected by me
And the customer care no is not available for me
They say all public servants are not available for this time

What the fuck...you are

What the fuck...you are providing the worst service to the customer..i am trying to call your customer service number but it cannot connect...and my service has yet to receive

Pathetic service at all

Trying to reach but i m not able to get touch with customer care.. I have 2 numbers and both are busy every time.. What i do now?... How to reach to customer care??

Customer care

This is one of worst service in India I am using lost 6 years now the day this video contains service it's very worst.....

Any channel issue no rply videocon customer service.

Bad services videocon

Bad sarvice

Dr sir I am very said because your sarvice is a very bad my d2h recharge complain to your call center but your service call is a busy in today full day Dr sir I am unhappy your service so request you your Coustmer Care number call back me

Worst service

Worst service in whole world is d2h.anytym they change the pack by their own wish and when i call that number was always seems so busy i can't watch ny channels that i want to see.waste service too cheap service....

Recharge today ,still not activated

Activate panni 10 mins aachu but not activated

Disgusting service....unable

Disgusting service....unable to reach customer service

one of the worst services i

one of the worst services i ever came across .No proper services in time.No customer care number the number which they provide is of no use only thing they know is to deactivate your account one the charge is completed.I don't understand from where they hell they work as none of their service number is working to call and give them the complaint.At least provide something where i can mail you or contact you to stop your bloody service its high time know.

Customercare doing fruad with customers

I had bad experiences with customercare. They doing fruad with me.. they deactivate my all channels..
And now they told that now pay money first..which is i already paid...
No reply and no recieve call of customer.
Dont buy these..
Never.
Worst service and doing fruad...fruad...fruad...

Worst service customer care

Worst service customer care not connected any calls.

Real worst service

Cheating by videcon .. Very very poor .
I add on but didnt get activated and there is no proper customer care service . i dont understand y this company exist wen they cant provide a basic service of reaching them via customer care .

Pls active my account

I have recharge my account on 5-2-2019 it is steel not recharge Very bad customer AMLMXservice

RTN CHANGE

Sir/madam this is a request to u that I lost my mobile I missed my old mobile number now I want to change my new mobile pls help me and reply soon

start NDTV INDIA NEWS

please start the NDTV INDIA NEWS CHANAL OTHER WISE I HAVE CLOSED YOUR D2H DISH

Marathi chanel not run

I never seen very worst customer service..
I was call to your customers service last two days..
There is no answer from your side...
I try to call you become very tried and irritat....
...
... ....
Very worst services I never seen before...

Idiots

M not getting channels odiot give me ur direct contact numbrs

Complaints

Very shitty service. I've never seen any worse service like Videocon d2h customer service in my whole life. They don't answer phone, they don't call back even they provide this feature. They don't do anything at all. Rascals. My d2h is not loading after 60% and then the screen freezes. It's been happening since 3 days and they haven't even registered my complaint because the fucking customer care couldn't connect.

I have try manu times call to

I have try manu times call to customer care from 4 days but no reply only busy busy
Bmvery very worst service total waste no one try to help for customer i will call the nodal officer also but same issue he also busy
Can any one help us
Today i wall decide change my connection
Worst service vediocon

Channel not come

Changing trai method not informing but channels are cut. Today I am call customer care is telling network problem so u call me later.

Reply

Repair set top box

Please repair my box to d2h videcon

Worst service

One of the bogus,worst service, making fun of middle class people, don't making focus on our general issues, just robbing people here and there

Very bad customer care please

Very bad customer care please recharge star sport

blocked my setup box

They just blocked my setup box without any reason and without telling me.Now i contact them to reactive it they just says call again in 1-2 hours or next day.Worst customer care in the world.This is going from 7-8 days.And from two days customer care service stop picking up my calls,after 6-7 minutes calls ended with the massage THANK YOU FOR CALLING VIDEOCON D2H.
I have sent an email also but there also they said that please contact the customer care number.If we have to connect the customer care number then why you have given your email address.Please stop fooling the customers by says 24*7 customer care service.You hardly notice the customer's problems.

services related

videocon d2h very bed services. not pick up the phone customer care. no back call. customer services is very bed.

Worst Customer Service

I have changed my pack as per new TRIA rules but my channels aren't activated and I am deeply frustrated by the kind of response I get from consumer service. Its highly unavailable to consumers , don't call it a consumer service . Plus there is no provision to lodge a complaint on your website , like before submitting a complaint I got to enter a captcha that's not human readable .

Seriously the worst customer support ever !

Website and app is complaint

I am trying to add a new channel into my package. I logged in d2h infinity mobile app but it was very annoying to say that your app is full of bugs. I tried to login , entered the OTP and clicked login but the window is repeating i.e, again login window is coming. I is also same with the website. The login window is repeating. As a user we cannot now add our favorite channels. I felt stopping this service...

poor service

my services barred without any reason , and also i have rechage My d2h services but its not resume , Even after repeated complaints lodging Videcon is not providing services as promised .The complaint ID690237452.I am highly disappointed with the way your customer care executives takes care of the issues lodged.. IF this is the Service you provide , I would definitely discourage any of my friends /colleagues to take up Videocon connection.
Can anybody guide me which authority I should approach ?
My experience with Videocon D2H is not satisfactory.

Worst service costumer

Worst service costumer service not good no response

Recharge service not yet activated

Recharge amount already paid but the service is not provided

Customer care services are not responding

Please look into the matter and take appropriate action

I'd no XX54825616

Hopeless service

You guys at d2h have achieved unparalleled excellence in providing "PATHETIC"service, I have more than 1200 balance and the channels are not coming, Your customer care--- well that does not even exist on this planet
Keep it up

Worst service

Worst service I have seen before waste company no response from 3days. I'm trying to talk with customer care number always busy or not connected. Worst customer service.

Highly irresponsible,money eating, network in india

Pathetic service. Irresponsible customer service ever seen in my life.They are charging so high .Thinking of changing Videocon into a better network. I really don't understand why they have given unreachable number for customer care.show some decence towards your customers otherwise quit the job.

Complaint

Our d2h set top box is showing that you have not sufficient balance in your account but our account has a balance of 849 rupees

Worst worst worst ...... customer care service.

Hi, i am trying to reach customer care from long time but unable to reach.
After recharging D2H still no channel is visible except home channel.
Even after writing email to customer care i have not getting any response.
If this is your service style then please shut your godown & walk away from this business.

Product not working inspite of recharge done

We have already reacharged our product before 3 days now it's not working and your customer number is also not working

ala curt chanel deactivated

I have wrongly deactivated Ala curt chanel few days ago. I try to talk and mail for disconnecting this channel. But nobody control it.

Another issue is balance is my D2h ID Rs.358/- but all chanel is deactivated. what happened.

Regards

Customer care

I've been using this Videocon d2h service for 4 long years, but now I'm totally disappointed with the kind of service provided by the operator, as i could not contact the service provider through their customer care number even after several times now I'm tired of calling then, I wanted to add new channels to my account,

choose channels for new TRAI Terms

I am irrited after dialing customer care number is not any reply from us, and i can't login to choose my channels, so that i can't see my regular channels

3rd class service of 3rd

3rd class service of 3rd class company. Pathetic. Don't even receive call from costumer. Go to hell

To change my mobile number for regester

Sir/madam this is a request to u that I lost my mobile I missed my old mobile number now I want to change my new mobile pls help me and reply soon

Service

I'm not getting channels

channel subscribers

mera jo videocon d2h hai usme ek bhi channel nehi dekhpa raha hu.

POoooooo

WHat a fu*kng customer service are you giving guys..... Trying to reach your customer care numbers for a month....... Thenfor what purpose you are giving such services???? Never seen such idiotic company. Best you shut up the hell company and go to ukbakisthan.......

same is done with me

I am also facing same issues. No one is there to listen us.
I feel to throw it on road. and get a new D2H operator services

Channel problem

In spite of recharging 300 rs monthly not able to watch many channel. Bull shit without taking any permission how they can close the channels. Really disgusting.

Bad service..... Assholes

I have been trying to call the shit customer service and I have no clue what has happened, update on how to reach u shit people and get back my recharge money. I have recharged and yet to receive service. If anyone can help on this it will be highly appreciated... Or u shit people eat my money and I will go for some other cable.

Bad service videocon

Bad service videocon

Jo new pack mene select kia hai wo chalu nahi ho raha hai

Mene balance bhi dalwa diya aapki service chalu hi nahi ho rahi hai
Bahut bekar service hai aapki
Please servise chalu kijiye nahi to
Me kisi or cable se sampark karu

Pathetic service

Even I am facing the same issue , customer service not getting connected, can't see all channels, recharge is done but now the money is just getting wasted, I sent an email nobody has replied to the email yet it's been more then 10days...and here I am helpless!!!

Channel not subscribe issue

Hi,
Do you get any response or any luck on getting the issue resolved. I am also facing the same issue and wrote to nodal officer but no response yet.

Complain

Worst service costumer service not good no response

complain

signal problems
bed service

Fuck all service

Last 3 days trying r
To call, nobady reply,
Yesterday pic my call badly talk,
Without knowing me cut my call.

me recharge,but some chanels is no working

some chanels are not working

Annoying service

Annoying service

To change my Dh to my new home

I never seen very worst customer service..
I was call to your customers service last two days..
There is no answer from your side...
I try to call you become very tried and irritat....
I want to shiff my D2h to my new home...
... ....
Very worst services I never seen before...

Dear Videocon team Why do Marathi channels do not run? We have r

Dear Videocon team
Why do Marathi channels do not run? We have recharged 300 rupees. Please answer me
Customer id170244925

Complaint

What is the customer care no warest services in video can d2h

Unavailability of customer care

I've been using this Videocon d2h service for 4 long years, but now I'm totally disappointed with the kind of service provided by the operator, as i could not contact the service provider through their customer care number even after several times now I'm tired of calling then, I wanted to add on South Indian hd channels to my account,

They never reply to customer. Not ever customer service works

I am customer to d2h from last 3 years..but now I m fed up from its service.. daily I hav to recharge....but still not having channels.. this company is use less.. these type of company should b shut off.. very shameful...no reply no message.. no customer service..v r ur customers ..v r paying u

Shitty service

Tried reaching u guys since almost a month. None of ur shitty numbers is reachable to ur customer care.
My service is closed inspite being paid for it.
Kindly close or update your customer care if you actually want people....if you had too many then close your shitty numbers.
Worst service or revert ....

Cant believe why people opt for this shit

for survice

Videocon is the worst company india .i m complened 7 week ago till the date no survice .so i sujest dont go for videocon d2h .

Remove my name and number

Dear videcon d2h
I'm nagaraja K G an ex employee of Videocon d2h nodal officer Karnataka, But still your website is reflecting my number and still customers are calling on my personal number and mentally harassing me So requesting you to remove my personal number from your website ASAP.

Nagaraja K G
Karnataka
Thank you regards

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