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Vidal Health Insurance TPA Customer Care No. 080-4626 7018
Updated on Thursday, 4 June 2026 - 5:09pm
Email
Organization:
Vidal Health Insurance TPA Toll free Number(s):
- 1800 425 7878 (For Customer Support)
- 1800 203 7591 (For Senior Citizen Helpline)
All India Number(s):
- 080-4626 7018 (Alternate Customer Support)
- 080-4012 5678 (For Contact Support)
- 080-4626 7070 (Alternate No. For Senior Citizen Helpline)
- 87929 71892 (For WhatsApp Support)
- 95133 30000 (Alternate WhatsApp Support)
Website:
Official Website
iOS App:
Vidal Health
Android App:
Vidal Health - care [at] vidalhealth [dot] com (For Customer Care)
- care [at] vidalhealthtpa [dot] com (For Contact Support)
Important Links
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | General Query | info [at] vidalhealth [dot] com |
| 2 | Help/Support | help [at] vidalhealthtpa [dot] com |
| 3 | Missed Call Service | 022-48926099 |
State Wise Helpline Numbers
| Sr No. | Location/Service | Contact Detail |
|---|---|---|
| 1 | Karnataka, Andhra Pradesh, Telangana | 18604250251, 080-46267018 |
| 2 | North and East Region, Gujarat | 18604250261, 080-46267068 |
| 3 | Maharashtra | 18604250254, 080-46267021 |
| 4 | Tamilnadu | 18604250253, 080-46267020 |
| 5 | Kerala | 18604250252, 080-46267019 |
| 6 | Pan India | 18004257878, 080-46267018 |
| 7 | Senior Citizen Helpline | 18002037591, 080-46267070, care [at] vidalhealth [dot] com |
| 8 | Grievance Cell | grievance [at] vidalhealth [dot] com |
For Claim
- For query related to claim process firstly you have to contact to the customer support center at the details given below:
Contact No.: 080-46267018, 18004257878
Email: care [at] vidalhealthtpa [dot] com , help [at] vidalhealthtpa [dot] com
Address: Vidal Health Insurance TPA Pvt. Ltd, Tower 2,
1st floor, SJR I Park, Plot No: 13, 14, 15, EPIP Area,
Whitefield, Bangalore - 560066 - You can make a claim request via fill this Claim Intimation Form
- You can also visit your nearest branch and visit Hospital Network
Zone Wise Branch Offices Contact Details
| Sr No. | Location | Address |
|---|---|---|
| South Zone | ||
| 1 | Bangalore | Maruthi Industrial Estate, 2nd Floor, Phase I, Sy No. 135/1, Unit-3, Hoodi, Bangalore - 560048 |
| 2 | Chennai | Anmol Palani, No. 88, GN Chetty Road, 2nd Floor, T Nagar, Chennai - 600017 |
| 3 | Cochin | Door No. 40/3232, Second Floor, S L Plaza, Palarivattom, Cochin - 682025 |
| 4 | Coimbatore | No. 36/20, 3rd Floor, Ashirwad Building, D B Road, Opp to Bharat Petrol Bunk, Near Head Post Office, R S Puram, West, Coimbatore - 641002 |
| 5 | Hubli | 4th Floor, Bhagya Lakshmi Complex, Opp. to “Ramesh Bhavan”, Keshwapur, Hubli - 580023 |
| 6 | Hyderabad | Door No. 6-3-347/22/6, Flat No 202, 2nd Floor, Durga Thulasi Apartments, Dwarkapuri colony, Panjagutta, Hyderabad-500082 |
| 7 | Mangalore | No. 202, 203, 2nd Floor, City Plaza, Shedigudda, Mangalore - 575003 |
| 8 | Thiruvananthapuram | Raveela Building, TC 82/5723(4), 2nd Floor, Door No. SF01, Chettikulangara, GPO, Thiruvananthapuram - 695001 |
| 9 | Vishakhapatnam | D.NO.50-94-19/1, NR Bhavan, Ground Floor Shantipuram, Vishakhapatnam - 530016. |
| North Zone | ||
| 10 | Amritsar | 122-123, First Floor, Deep Complex Court Road, Amritsar - 143001 |
| 11 | Chandigarh | SCI 98, Industrial Area, Phase 2, Chandigarh - 160002 |
| 12 | Dehradun | Ground floor, No. 30, Windlass Shopping Complex, 11-A, Rajpur Road, Near Clock Tower, Dehradun, Uttarakhand |
| 13 | Faridabad | Plot No. 116 M, first floor NIIT 5, Near by Dayanand College, Faridabad - 121001 |
| 14 | Gurgaon | Vidal Health Insurance TPA Pvt. Ltd, 515 & 531, Udyog Vihar, Phase V, Gurgaon, Haryana - 122016 |
| 15 | Indore | 306, 3rd Floor, Shreevardhan Complex, 4-RNT Marg, Indore - 452001 |
| 16 | Jaipur | S-10, 2nd Floor Above Vipul Motors Showroom, Shyam Nagar, Sodala, Ajmer Road, Jaipur - 302019 |
| 17 | Jodhpur | 102, Jodhana Arcade 1, Behind Indian Oil Petrol Pump, Bombay Motors, Jodhpur - 342003 |
| 18 | Ludhiana | SCO 121, 4th floor, Cabin No. 401, Feroze Gandhi Market, Ludhiana - 141001 |
| 19 | Bhopal | MF-32, C-Block, Mezzanine Floor, Block C, Mansarovar Complex, Bhopal - 462012 |
| 20 | Kanpur | 313, 3rd Floor, City Centre, The Mall, Kanpur - 208003 |
| West Zone | ||
| 21 | Ahmedabad | 2nd floor, 202, Binali Complex, Opp Torrent Power Zonal Office, Near AEC Cross Road, Naranpura, Ahemdabad - 3800013 |
| 22 | Mumbai | Office No. 516, 5th Floor, B-Wing, Chintamani Plaza, Mohan Studio Compound, Andheri East, Mumbai - 400099 |
| 23 | Pune | Vidal Health Insurance TPA Services,Trion IT Park, 6th Floor, Pune-Ahmednagar Road,Wadgaon Sheri, Pune, Maharashtra - 411014 |
| 24 | Surat | C - 407, 4th floor, International Trade Centre (ITC), Majura gate, B/s Radha Krishna Hotel, Surat - 395002 |
| 25 | Vadodara | 449, Phoenix Complex, Near Suraj Plaza, Siyajiganj, Vadodara - 390005 |
| East Zone | ||
| 26 | Guwahati | House No: 42, Bishnujyoti path, Hatigaon, Dispur, Guwahati - 781038 |
| 27 | Kolkata | 19, R N Mukherjee Road, Main Building, 2nd Floor, Kolkata - 700001 |
| 28 | Patna | Mezzanine Floor of shop no 8, Grand Shere Apartment, Exhibition Road Crossing, Patna - 800001 |
For Complaint
Level 1 :
- For any query/complaint you can contact at details given below:
Contact No.: 080-46267018, 18004257878 (Toll Free No.)
Email: grievance [at] vidalhealth [dot] com , care [at] vidalhealth [dot] com , help [at] vidalhealthtpa [dot] com - You can also fill this Grievance Form or visit nearest branch.
- Your complaint will be resolved within 7 working days.
Level 2 :
- If your complaint is not resolved, then you can contact the grievance manager through the details given below:
Email: grievance [dot] escalation [at] vidalhealth [dot] com
Level 3 :
- If your complaint is still not resolved within 30 days, then you can lodge your complaint online through:
Download Forms
Registered Office
Vidal Health Insurance TPA Pvt. Ltd.,
Gopalan Global Axis, Block G - 6th Floor,
#152,Opp. Satya Sai Hospital, ITPL Main Road,
EPIP Zone, KIADB Export Promotion Industrial Area,
Whitefield, Bangalore - 560066
Fax No.: 080-28418216
Comments
Accidental Policy Detail
Dear Sir,
I my self Arvind K Prasad, employee coed SH41349.
I have sand the first mail at 19August2019 and second mail 20nd August 2019
But still not I am not getting any kind of detail from your side.
Kindly tell us why you people not reply yet.
Regards
Arvind K Prasad
Relationship Manager
Emp- SH41349
contact number
Dear Vidal Team,
My name is Jolly Raju, from India part of Kerala ,pathanapuram ,one of your customer, but we try to contact you not answering,please provide me nearest branch office contact number,
Thanks.,