Via.com Customer Care Number 080-4641 4141

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All India Number(s): 
  • 080-4641 4141 (Customer Support)

Email

  • care [at] via [dot] com

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Contact Support (India)

Country Contact Address
India (Delhi Office) - 122 & 123, Noida Special Economy
Zone (NSEZ ) , Block A, Phase-2,
Noida, Uttar Pradesh 201305
INDIA
Nagpur  07104-666100 C- Wing (South), 1st Floor, MIHAN
SEZ, Khapri (Rly), Nagpur
(MH) 441108, India
Fax:07104-666200
Chennai 044-64502046
044-64502047
3rd Floor, RR Tower IV, TVK
Industrial Estate, Guindy – 600032
, Tamilnadu, India
Coimbatore 0422-4249900 Ebix Software India Pvt Ltd,
M/s India Land KGISL Tech Park Pvt Ltd,
3rd Floor, Tower – 1A,CHIL SEZ,New
Keeranatham Main Road, Keeranatham
Village , Saravanampetti,
Coimbatore – 641035 (T.N) , INDIA
Mumbai 022-61125656 Kamala Mills Compound, Times Tower,
Lower Parel,Mumbai - 400013
Maharashtra, INDIA
Vijayawada  0866-5534024 2nd Floor, Sainag Complex, M.G.Road,
Vijayawada – 520010 (AP)

Global Offices

Head Office

Ebix Travels Pvt Ltd
Bangalore - 560001
India

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Comments

About bus ticket confirmation

refer ticket reference no FMNLB3EW91GNP,

Kindly, update my journey details at the earliest Or refund my money without any delay.

Regards
Ritesh Kumar
97xxxxx582

Flight Cancelled due to Covid-19 refund

Hi,

My ticket had been cancelled by the indigo airline due to Covid-19 lockdown dated 03rd April 2020 having PNR GPMY8R ,from Banglore to Agra
My refund for the above mentioned ticket has not been credited to my account yet.
I have checked with Indigo airlines and they have refunder the amount to Via.com
Details:
PNR GPMY8R
Booking Reference Number : FMNAA3B72ECJ5
Bengaluru to Agra – 6E 5916

Note::Nobody is replying to my mail and call is not going on your official number.
Please do the needful at earliest

Flight Cancelled due to Covid-19 refund

Hello Via.com
My ticket had been cancelled by the indigo airline due to Covid-19 dated 03rd April 2020 having PNR GPMY8R from Bangalore (T-1) to Agra
My refund for the above mentioned ticket has not been credited to my account yet.
Floght ; Bengaluru to Agra – 6E 5916

Note::Nobody is replying to my mail and call is not going on your official number.
Please do the needful at earliest.

Credit shell refund

This is regarding the ticket I booked from Google, which redirected through your agency..
I had a talk with the airlines, they asked me to contact you (my agent) for the refund of credit shell. My PNR is YKU19G. I'm unable to connect with you on call. Please revert as soon a possible.

Refund for cancelled flight

I am Gaurav Gautam and I had booked the tickets through via.com for 1st October 2020 on goair. The flight number is G8-504 and the PNR is QB9F4A. Due to the technical issues of go air this flight was cancelled. But I haven't received the refund amount. And after talking to go air customer executives I got to know that they have initiated the refund but there is an issue from your end. The travel agent for this is Ebix travels Pvt ltd. I tried calling them but their number is not reachable. Same is the case with via.com customer service.
I request you to take immediate action on this matter as it is almost 20 days now.

Request for refund

My ticket had been cancelled by the spicejet airline dated 03rd October 2020 having PNR DFMC9X,from Kolkata to Mumbai via Delhi.
My refund for the above mentioned ticket has not been credited to my account yet.
Note::Nobody is replying to my mail and call is not going on your official number.
Please do the needful at earliest.

Ticket cancelled money not refund

Booking date 01 oct 2020
FMNAB3DIENFU6
Tickets No 5879675
My bus cancelled but till now Money not refunds
And pls not mention Wong mobile no

Dear via.Com company I

Dear via.Com company

I request you please provide your Agency ID Number Banglore office..

Ticket Cancelled by AirAsia - Refund awaited

Your Order FMNLA3AYFLE3L.

I had done my booking via yourselves under the above booking number for flight from Guwahati to Delhi.

However, our flight of AirAsia which was scheduled for 30th June was cancelled by the airline. Airasia provided a full refund to yourselves of 11058/- to your account on 18th September 2020 but I am yet to receive the credit.

Pls arrange to refund the value of 11058/- at the earliest.

Thanks,
Amee Pandya

Refund

Hello sir
We was traveling on 20 May 2020 , due to covind- 19 we cannot travel .
I did not hot my refund so please refund our money as so. As possiable . By flight detials is given below :
TICKET CONFIRMATION
Source :Delhi - Destination :Srinagar
20 May, Wed 6: 5 - 20 May, Wed 6: 5
Carrier Name : AirAsia India - 709

PASSENGER LIST
Mr. Feroz Mandoo
Mr. Shabir mandoo
Mr. Asif Mir

BUS IS CANCELLED, NOT RECEIVED REFUND

MY BUS IS CANCELLED, BUT I HAVE NOT RECEIVED ANY REFUND. BUS OPERATOR SAYS, AMOUNT IS TRANSFERRED TO VIA. ALSO, NO WAY OF CONTACTING YOU GUYS. NO REPLY ON EMAIL, AND CUSTOMER CARE SERVICE DOES NOT EVEN PICK UP CALLS. HALF OF THE NUMBERS DOES NOT EVEN WORK.

WORST SITE for booking tickets, no support available, no refund

I havent seen any such worst site till today, money deducted but no PNR provided, customer care number does not work, no response on mails, the schedule flight time is also completed. no response or refund from the Via.com team
Booking ref: FMNAA3D7Q3DCL

Non processing of refund against Covid- cancellation

After cancelling my ticket by Indigo airlines during Covid- lockdown they kept my refund in a credit shell for sometime. But now we came to know by the airline that they processed the refund to my travel agent i.e via .com on July 2020 but till date as on 7th September 2020 they didn't refund the amount instead of several request mail I had send. Call centre is fake and doesn't receive calls they keep the call on hold for longer.at last I decided to take legal action against via.com and go with consumer forum.

Problem with Refund processing post Flight Cancelled

Hi Via.com Team,

This is regarding my cancelled flight (Spicejet on 20th Aug) with Booking ID #FMNLA3CYD5ZKI.
I've been trying to reach via customer care and from the website to cancel and process refund but unable to do so. Your customer care phone is always busy with no ETA nor does the website cancellation work as OTP isn't getting delivered. This is really frustrating now, as my money is stuck even though the airline (Spicejet) has confirmed of a refund to Via.com.

Can you please help me with the refund processing with an ETA?
Looking forward to an early response and resolution to the matter.

Full refund process my PNR No

Full refund process my PNR No is S8RCMH.... Airlines already has been refund full money so Pls full refund my amount to my account

Full refund process my PNR No

Full refund process my PNR No is S8RCMH

Refund my money

Hi Team,
Booking Reference No. - FMNAB3D189FBR
Good morning,
I booked tickets in kathyani travels & logistics (from Nandyal(AP) to Hyderabad) through via.com on 21 AUG 2020, Date of journey :22 AUG 2020 at 11:00 PM in Nandyal RTC Bus stand. we reached at 10:30 PM only. But there is no bus upto 12:30 PM. I called so many times to what travels people provide mobile number, that number not working. while booking that service available. there is no service really. So finally one question when will get my refund amount. i mail already and i;m unable to reach you though mobile/calls

Do not get refund amount

I have cancelled the ticket thru agent (Booking ID- FMNJA3CS4CTU2) on 12 Aug-20 . But I do not get my refund as well as Cancelled ticket. My PNR 69U6B4. I am contacting to you so many times but not getting single reply. Please process my refund as soon as possible. I really need my amount. Please do the needful.

Refund not Received

My air tkt from Indore to ahbd of 31 July 2020 by indigo airlines 6E 198, with pnr no. PGYQ 2S which was cancelled due to covid 19, by name of sunil Jain. Still I had not received refund of rs 2999,. So pl check the matter and send the refund immediately

Refund not Received

Sir I have book my flight ticket from Indore to Ahmedabad 31 July 2020 one passenger pnr no is PGYQ2S .

Flight has been cancelled deu to covid19
But My ticket money not recd yet.
Pl send my money amount of Rs 2999.
Name Sunil Jain
Pnr no PGYQ2S
Indigo flight no 198...

Refund not Received

Sir I have book my flight ticket from Indore to Ahmedabad 31 July 2020 one passenger pnr no is PGYQ2S .

Flight has been cancelled deu to covid19
But My ticket money not recd yet.
Pl send my money

Flight Tkt refund

We have bkd flight Tkt in Apr and the booking I'd is FMNAA3A24VPHI.Due to covid19 flight cancelld and refund not yet come. Have checked with airlines indigo and spicejet both said refund send to via. Com and we have not yet received the refund.your cutomer execitive not picked a call plz refund my amount immediately. Have sent mail number of times. No reply from your side.
Kindly revert.

refund

we booked a ticket from Jaisalmer to Ahmedabad on 11 July 2020, but unfortunately the flight was canceled by the airline (trujet), so I’m requesting please send my refund please.. I've been trying to call you guys since 20 days ago but no one is picking up the call. It is very bad. My booking id is FMNLA3CPJI9SY, and I already called the Trujet airline. They said that they already refund you so please I need my money back. Thanks

Refund money of flight ticket

Sir I have book my flight ticket from new delhi to srinagar on 30 mar 2020 three passenger pnr no is UEP8NL .

Flight has been cancelled deu to covid19
But My ticket money not recd yet.
Pl send my money

poor service and, fake site

I book my ticket in via.com, but covid -19 i rescheduling my flight and indigo airlines saying we have transfer the refund amount in your travel agent account . i try to connect the via customer care person but no one answer my call and call waiting 1 1/2 hours. i send 2 time mail in care [at] via [dot] com but they also not response, so in i dont now how to connect via .com and how to get my amount?

I do not get my refund

The flight I booked was cancelled by airlines. But I do not get my refund. My PNR ZG145V. I am contacting to you so many times but not getting single reply. Please process my refund as soon as possible. I really need my amount. Please do the needful.

Lodge a police complaint

You have to lodge a police complain

About refund

I have booked ticket from pune yo nagpur on dated 18 april. Booking was canceled by your side. I am not getting my refund. Request you to process my refund as soon as possible. Please do the needful. My PNR no is ZG145V.

Refund

I have booked an air ticket with Via.com and my booking id - FMNAA3C7W2A4R, which is rescheduled multiple times and I never had a communication from you nor from airlines.

As of now, I do not know the current status of the flight and I have not travelled as flight was cancelled multiple times.

Here I want to request you to refund of my ticket with my same source of payment.

No response

Due to this covid crisis,all airlines have refunded for flight bookings(full refund to via.com),and updated to contact third party.But from via.com no response.Not reachable contact numbers,no response from mail and chat box.

About the refund of money

I have booked 6 tickets from Goa to Hyderabad with booking id FMNAB3AN5H4EP. The tickets were cancelled in the last moment by via itself. This fraud site didn't even initiate the refund yet . Customer service don't even picks the call and no reply for the mail's and comments we put. If this is the kind of service you provide, then how do you expect the customers to use your site. Please refund my amount as soon as possible or atleast pick up the call

Refund not received

sir i cancelled my booking of 09th feb 2020 of IndiGo flight i booked my IndiGo flight by via.com but my refund amount didn't get till date and your cutomer exestive not picked a call plz refund my amount shortly.
Booking ID : FMNAA3ADT47Y1
AIRLINE PNR : BDR12V

Refund not received

sir i cancelled my booking of th November 2019 of IndiGo flight i booked my IndiGo flight by via.com but my refund amount didn't get till date and your cutomer exestive not picked a call plz refund my amount shortly.
Booking ID : FMNAA3ADT47Y1
AIRLINE PNR : BDR12V

Theft site please don't books tickets

Flight was cancelled 5 months ago yet via has still not initiated a refund. Customer care is ignoring all the messages i have sent. And just recently i received a message that states that my refund is being processed but the refund is less than half of what i should be getting back.chorr site

Refund of Amount

I booked 2 Bus tickets from Kolhapur to Ahmedabad Journey Date 19 Nov 19. I received VIA booking Reference FMNLB38D0Z3IG. But no PNR, Seat Number, Bus Number received to me, hence I didn't do jouerny. After the contact with travel agency they told that my seats were not booked. You are requested to refund my amount at the earliest.

My refund amount didn't get

sir i cancelled my booking of 9th November 2019 of IndiGo flight i booked my IndiGo flight by via.com but my refund amount didn't get till date and your cutomer exestive not picked a call plz refund my amount shortly.
Booking ID : FMNLA3812JC13
AIRLINE PNR : ZMDZ8N

Refund not received

COULD NOT FIND REFUNDED AMOUNT FROM MUZZAFARPUR TO DELHI. BOOKING ID : Your tickets 1.Muzaffarpur-Delhi on Sun, 10 Nov, 2019, PNR: TS191109141842959104OCED, Ticket No: 12443, Via Ref: FMNBB3822P73Y, Travels: Jagdamba Travels Service, Boarding Point: muzaffarpur BIHAR, Landmark: Muzaffarpur Bihar Bus Stand, , Boarding Time: 06:00 PM, Seats: L2, for 1. Amber rai.

Cancellation

Huns bus Your booking ref FMNLB37HSZG9S Hyderabad to indor refunded the amount. Please refund to my account immediately.

Huns bus service

My tickets 25 Hyderabad to indor not conferm plzz refund my money

Huns bus service

My tickets not conferm plzz refund my money

Regarding Refund

Dear Sir/Madam
Via Booking Id is : FMNSG105XTPYKV I Checked My Account still amount is not Received . Airlines PNR Number is YSZQIS. i contact airlines they said that amount is refund to agent. Please do It Need Full. Thanks for Understanding.

Thank you

scheduel changes are not informed to the passagenrs

Dear Sir,

Myself book tickect from your online portal , the print I received did not mentioned your customer care numbers, My flight wy 206 was cancelled due to some reasons , this information should be shared with me via sms or email which was not done , all other flights portals , like clear trip , spicejet , they keep there passgenrs well informed even for 10 min changes on there schedule, this was lacking from your side , which was very inconvenient for me , I called oman air they said we informed your portal regarding the schedule / cancellation of the flight.

kindly request to keep us well informed about the same hope do the needful

cancellation of ticket.

Your booking ref FMNAA324FC2CJ. Airline has already refunded the amount. Please refund to my account immediately.

Cancellation

Cancellations

Re.. wanted to know about reissue the tickets and the charges

I am trying to call for rescheduling our tickets. But, since an hour on the customer care no body is replying the call. It's so annoying that you don't value our time and IVR message is on go about saying all your travel consults are busy..

Flight cancellation refund reg

Refund for cancellation ref no. CRN08ZGSYYO is still pending. Kindly clarify on this.

Refund of cash of bus ticket

I was traveling from thane to kudal because of bus not having there papers rantangiri rto send bus back to Mumbai so I request u to refund my money as early as possible.

about refund amount

sir i cancelled my booking of 4th april of vistara flight i booked my vistara flight by via but my refund amount didnt get till date and your cutomer exestive not picked a call plz refund my amount shortly

about refund amount

sir i cancelled my booking of 4th april of vistara flight i booked my vistara flight by via but my refund amount didnt get till date and your cutomer exestive not picked a call plz refund my amount shortly

SURRENDER OF TICKETS

COULD NOT FIND REFUNDED AMOUNT FROM DELHI TO DHARMSHALA. ALL MAIL AND SURPRISING DOCUMENTS GIVEN, BUT ALL IN VAIN. BOOKING ID : FMNAA2T5OGQ4M DT