IVRS Menu: 1800 22 0001
- Press 1: For Existing Customer
- Press 2: For loan
After pressing any above number call will be
transfer to the customer care executive
Email
- customercare [at] vastuhfc [dot] com (For Customer Care)
ImportantLinks
For Complaint
Level 1:
- For any query/complaint you can contact at the details given below:
Contact No.: 1800220001
Email: customercare [at] vastuhfc [dot] com
Address: Vastu Housing Finance Corporation Limited
A-203, Navbharat Estates, Barrister Nath Pai Marg,
Azad Nagar, Sewri, Mumbai, Maharashtra 400015
- Your query will be resolved within 7 working days.
Level 2:
- If your query is not resolved, then you can contact the Grievance Officer by calling 022-35286712 at or mailing at customercare [at] vastuhfc [dot] com .
Level 3:
- If your query is not resolved or you are not satisfied with the resolution given above, then you can escalate your complaint to National Housing Bank (NHB) at:
Address: Department of Regulation and Supervision
(Complaint Redressal Cell) 4th Floor,
Core 5-A, India Habitat Centre Lodhi Road, New Delhi- 110003
Registered Head Office
Vastu Housing Finance Corporation Limited,
Unit 203 & 204, 2nd Floor,
A Wing, Navbharat Estate,
Zakaria Bunder Road,
Sewri (West), Mumbai - 400015.
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