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Van Heusen India Customer Care No.

Updated on Friday, 24 January 2025 - 3:37pm
Organization: 
Toll free Number(s): 
  • 1800 425 3050 (For Store Related Queries, Mon-Fri, 9am-9pm, Sat-Sun, 9:30am-6pm)
All India Number(s): 
  • 810 5060 501 (For Online Enquires, 10am-7pm)
  • 951 334 2941 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu: 810 5060 501

  • Press 1: For Consult Related To Order Delivery
  • Press 2: For Reverse Pickup, Return, Refund
  • Press 3: For Any Other Consult Related To Your Order

Emails

  • customerservice [at] abfrl [dot] adityabirla [dot] com (For Store Related Queries)
  • happytohelp [at] abfrl [dot] in (For Online Enquiries)

Install App

Important Links

Complaint Procedure

  • For Query/ Complaint firstly you have to call 18004253050 or email at customerservice [at] abfrl [dot] adityabirla [dot] com
  • If your query is not resolved then you can contact to the Grievance Officer email at go [dot] vh [at] abfrl [dot] adityabirla [dot] com

Return/ Refund Procedure

  • For Query related to Return/ Refund firstly you have to call 18004253050 or email at customerservice [at] abfrl [dot] adityabirla [dot] com
  • You can cancel your order within 15 days after the delivery via official website or through app login to your account.You can not return the product to any offline stores.
  • The refund will be processed within 2-3 working days.
  • For more information related to Return/ Refund Procedure please read

Corporate Office

KH No 118/110/1 Building 2 Divyashree
Technopolis Yemalur Post, HAL Old Airport
Road, Bengaluru, Karnataka 560037.
Email: corporate [dot] sales [at] abfrl [dot] adityabirla [dot] com

Social Sites

Parent Article: 
Aditya Birla Fashion & Retail (ABFRL) Customer Care No.

Comments

Fri, 19/03/2021 - 1:11pm — Rahul Sonawane (not verified)

Exchange problem

Before some days I bought van Hussain brand pant from Nashik city center mall.
When I gave that pant for alterations At that time some oil stains fell on the pant from them. I showed them that the pant is bad.

They told me that you can wash the pant, but I do not understand one thing. If I bought the pant 5 minutes ago and the stain fell on them while repairing, how can they tell me to wash the pant and use it? Had paid so I had no choice.

They made me buy another brand of Pant, in which I had to pay extra money to buy Pant, but I lost a lot.
So I had very worst experience from that store & also from brand.
If you can't handle a customer's problem and solve their problem, close your shop

Tue, 21/09/2021 - 2:42pm — Fairoz Ahmed (not verified)

Bad Experience

Similar experience here, I paid 2458 on 18-09-20121 to buy 2 shirts online, the amount is deducted from my account but no order reference or response from Van Heusen
Even after writing to customer care and happytohelp.
They are not available on phone - either the online site is a fraud or ???
Aditya Birla group cant be so careless.

Thu, 21/04/2022 - 1:43pm — Ragul Nandha (not verified)

Amount got detucted but order is not place

The amount got detucted from my account but order is not placed.
I keep on mailing to customercare there is no response from vanheusen side. Very pathetic!!