IVRS Menu No. 7872478724
Select your preferred language (English/Hindi)
- Press 1 : For store query
- Press 2 : For online query
- Press 1 : For order query
- Press 2 : For returns related
- Press 3 : For payment refund
- Press 4 : For courier related
- Press 5 : For V Mart wallet
Emails
- helpdesk-support [at] vmartretail [dot] com (Customer Support)
- customercare [at] vmartretail [dot] com (Greivance related to return/refund & shipping)
Important Links
Return, Exchange and Refunds
- Customer can Return / Exchange product within 15 days of its delivery.
- Click Return against the product you wish to return.
- To initiate a Return or Exchange, the customer has to follow the simple steps below:
- Login with your registered email ID or social ID (Facebook) on official site
- Select My Order Section and drop down the list.
- Click on Order Details against the order you wish to return partially or fully.
- Click Return against the product you wish to return.
- For more information, read.
Corporate Office
Plot No. 862, Udyog Vihar,
Industrial Area, Phase-V,
Gurgaon-122016.
Fax- 0124-4640046,
E-mail- info [at] vmart [dot] co [dot] in
Registered Office
610-611, Guru Ram Dass Nagar,
Main Market Opposite: SBI Bank,
Laxmi Nagar, New Delhi-110092
Social Sites
Comments
Medical road gorakhpur
Medical road gorakhpur
sale
मै राहुल चौहॉन जो नेयॉ SM जब से आयॉ है तब से सभी staff को परेशान कर दियॉ है सुबह बुलॉकर 12:00pmरॉत को छोड़तॉ है आप से निवेदन है की जलद से जलद कुछ करे ...सर
मार्ट के कर्मचारी का व्यवहार अच्छा नहीं रहना ।
मै आज दिनांक 23/06/2019 को सुपौल स्थित वी मार्ट मे गया कैश काउन्टर न05 का स्टाप 8:45 मे समान जमा रहने के वावजूद बिलिग छोड़ कर चला गया ।दूसरा स्टाप कहता है कि मैं बिलिग नही करूगा आप दूसरे जगह फिर से लाईन मे लगिये ।
Non replacement
I have done shopping worth of RS 4015 from v mart store in Bijnor Uttar Pradesh. Mistakenly I have bought 80cm men's vest instead of 95 cm. When I reached the store to exchange . They denied . Person at the counter said we can't change this product as it is already billed. So ok vmart. My 100 rupee have been wasted. But I will not buy any object from your store. Please change these rules to keep good customers. that's it.