US Polo Customer Care Number 080-4646 5500

All India Number(s): 
  • 080-4646 5500 (Customer Support, All days 9am-10pm)

IVRS Menu No. 080-46465500

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  • Press 1 : For pre-order query
    • Press 1 : For product related
    • Press 2 : For policy related
    • Press 3 : For Site related
  • Press 2 : For order related
    • Press 1 : For order status
    • Press 2 : For cancellation request
    • Press 3 : For address change
    • Press 4 : To modify email Id & phone number
  • Press 3 : For return
    • Press 1 : To initial return
    • Press 2 : To exchange request
    • Press 3 : To delete return request
    • Press 4 : To change return mode
  • Press 4 : For refund
    • Press 1 : To know the status of refund
    • Press 2 : To save your bank detail
    • Press 3 : To change your bank detail
    • Press 4 : To raise the complain of your refund
  • Press 5 : For others

Email

care [at] nnnow [dot] com (General Query)

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Important Links

Return/Cancellations

  • At NNNOW they have a 15-day Returns Policy that gives customer the choice to return items purchased from us.
  • The 15-day policy is not applicable to innerwear, lingerie, fragrances and personal care and beauty products.
  • Email at care [at] nnnow [dot] com to cancel order before it has shipped from the warehouse/store.
  • For more information please read.

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Comments

Worst quality product

I've bought a US POLO ASSN. leather jacket in 2019 in the month of December. And in April 2022 I've noticed that the outer part of the jacket has already developed cracks all over and it's pilling off inspite of having taken due care of the product. I just want to hear from your side if there is any exhortation you can provide to resolve this issue , as it's not expected from your product which is in 2 years started dilapidating.

No size and no colors at Rcitymall Ghatkopar

Hi

I resident of ghatkopar regularly visit US polo store in R city mall

For Last few week,I have being  enquiring about men's  track pant in your store. But no positive response from the store abt colors and size.

Please let us know when would we expect the track pant in the store.

WORST QUALITY LEATHER JACKET PURCHASE FROM USPOLO SHOWROOM

I HAD PURCHASE A LEATHER JACKET FROM U S POLO SHOWROOM LOCATED AT RIVER SIDE AVANI MALL HOWRAH WEST BENGAL .
BUT AFTER 01 YEARS RUGS OUT AND THERE IS SCRATCHES ALL OVER .
I HAVE THE CHECKED THE SAME CAREFULLY AND FROM OTHER STORES , I WAS TOLD THE MATERIAL IS NOT LEATHER BUT MICRO LEATHER REXINE AND SECONDLY THERE IS MENTION ON THE PRODUCT MAKE IN CHINA .
REALLY SHAMED TO HEAR THIS ABOUT A REPUTED BRAND CHEATING INDIAN CUSTOMER .

Incompetent in supplying undergarments to retailer

I m a Delhi based retailer dealing in undergarments. I had placed order to the salesman Mr Deepanshu of us polo for supplying undergarments. It's been ten days and u have not received material and also no confirmation from the salesman and his senior mr Jitender.
Very unprofessional service and attitude of the employees. I don't think they are doing good to the name of US polo in india

Very much disappointed and would appreciate if someone from the company can call me or mail me

Blue Women's Capri

I bought a Women's Capri stretchable as I trust the brand but after a few months only the elasticity of the cloth vanished and it turned into a pyjama I reported the matter to the shop owner but he didn't paid any heed.

Join the business need a branch

Hi im from kamareddy telengana i want business with you i need branch

Misbehavior of staff when requested for exchange

I have bought few clothes from U.S. Polo assn store (Durgakund, Varanasi, U.P. branch) on 20 Jan 2019 billed Rs. 7117. Unfortunately one of them has a size issue. I visited to store on same day. But they refused to exchange and the sales person named Rajan and billing person argued with me very rudely. They told that you shouldn’t buy cloths from here. I never expected this kind of misbehavior from a reputed company like U.S.Polo. It was my worst experience from a clothing store. I request from the senior persons of the company to look into this. Otherwise losing customers will not take much time due to this kind of immature staffs.
Email: manjoshow [at] gmail [dot] com

Improper Behavior by Salesman at Gandhidham Kutch Store

I visited your Gandhidham US POLO store; he said me that only jeans and tshirts are on sale; 6000 for 6000. I did not like anything and was about to leave. I was wearing a BLUE BUDDHA tshirt so he judged me and said to visit BLUE BUDDHA. This was rude and not required. I may get a feeling that either he felt i can not afford US POLO or he gets commission for sale of BLUE BUDDHA. In both the cases the behavior of your salesman was improper and it showed lack of training.

I am registered with US POLO and want to be off your list immediately.

Regards.

Manoj Abhichandani

Fake duplicates US POLO brand cloths sold by local store

Hello Team,

I would like to address a cloth store, who is selling US POLO duplicate products since years, I am customer who went for buy a superdry cloth and I found that its Big fraud and owner make false promised that its real one kindly take necessary step to avoid such crime to safe millions customer, who have faith to orginal brand.

Store name: Route 96
Owner name: Manpreet khurana

Adress: Infront of Big bazzar premier plazza, & near to ICICI bank , Mumbai pune road, Chinchwad- 411019, Pune,Maharastra, India

Regards,
My email address: bikashbehera105 [at] gmail [dot] com