Urban Money Customer Care No. 1800 208 3344

Toll free Number(s):

1800 208 3344 (For Contact Support)

Website:

Official Website

iOS App:

Urban Money Partner

Android App:

Urban Money Partner

Email

connect [at] urbanmoney [dot] com (For General Query)

Important Links

Branch Locator

Sr.No.	Location	Address
1	Chennai	4^th Floor, Mount Chambers, Anna Salai, Chennai - 600002
2	Vizag	D. No. 50-83-15, 1^st Floor, Madhur Nagar, Seethampeta, Visakhapatnam - 530016
3	Vijayawada	40-9-37, 1^st Floor, Acharya Ranga Nagar, Near Benz Circle, Vijayawada - 520010
4	Rajendra Place (Delhi)	3-B, 3^rd Floor, Rajendra Park, Pusa Road, Near Rajendra Place Metro Station, Gate No. 4, New Delhi - 110060
5	Ludhiana	K-10, Tower SCO 22-23, Office No. 403, Feroze Gandhi Market, Ludhiana - 141001
6	Bhopal	2^nd Floor, 244 Zone-1, M.P. Nagar, Bhopal - 462011
7	Ranchi	505, 5^th Floor, Samriddhi Square, Kishoreganj Chowk, Harmu Road, Ranchi - 834002
8	Raipur	2^nd Floor, Office No. SF18, Millennium Plaza, Baansatal, Raipur, Chhattisgarh
9	Kolkata	Ecospace Business Park, Rajarhat Phase 2, 6^th Floor, Kolkata, West Bengal - 700156
10	Ahmedabad - Shree Balaji Heights	904, Shree Balaji Heights, Off C G Road, Ahmedabad, Gujarat - 380009
11	Surat	G-27, International Trade Centre, Ring Road, Majura Gate, Surat, Gujarat - 395001
12	Nagpur	Mohta Apartments, Flat No. 303, State Bank of India Compound, Chhaoni, Katol Road, Nagpur - 440013
13	Pune-2	Office No. 107-108, 1^st Floor, Corporate Plaza, Senapati Bapat Road, Near Chaturshringi Temple, Shivajinagar, Pune - 411016
14	Rustomjee Central Park - Mumbai	Unit A-401-403 & B-406, Wing A & B, Rustomjee Central Park, CTS 484 Chaala, Andheri Kurla Road, Andheri (Mumbai) - 400069
15	Pune-5	233, B Lokmanya Bal Gangadhar Tilak Rd, Above Bank of Baroda, Lokamanya Nagar, Sadashiv Peth, Pune, Maharashtra - 411030
16	Rajkot	2^nd Floor, A-207 Westgate, Opp. New Nagrik Bank, Near Raiya Circle, 150 Feet Ring Road, Rajkot - 360005
17	Ahmedabad - Ratnakar	B-613, Ratnakar Nine Square, Opp. Keshav Baug Party Plot, Vastrapur, Ahmedabad
18	Thane	Office No. 611-617, 6^th Floor, Shah's Avenue, Gokhale Rd, Shivaji Path, Naupada, Thane West, Thane, Maharashtra - 400602

For Complaint

Level 1:

For any query/complaint you can call at 18002083344 or mail at connect [at] urbanmoney [dot] com .
You can also visit your nearest Branch Location .

Level 2:

If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue at the details given below:

Level	Name	Designation	Email	Address
2	Ms. Alka Rathod	Senior Manager	alka [dot] rathod [at] urbanmoney [dot] co [dot] in	Unit A (401- 403) & B - 406, Rustmjee Central Park, Andheri, Mumbai - 400069.
3	Mr. Randeep Sond	Associate Principal Partner	randeep [dot] sond [at] urbanmoney [dot] co [dot] in	K-10, Tower SCO 22-23, Office No-403, Feroze Gandhi Market, Ludhiana - 141001
4	Mr. Piyush Bothra	Director	piyush [dot] bothra [at] squareyards [dot] com	1^st Floor, Tower A, M3M Urbana Business Park, Sector 67, Gurugram, Haryana 122001

Level 3:

If you are not satisfied with the resolution provided in above levels, then you can lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman .

Corporate Office

Urban Money,
Gurugram 1^st Floor, Tower A,
M3M Urbana Business Park,
Sector 67, near M3M Urbana,
Gurugram, Haryana 122001