United Airlines Customer Care No. 0124-431 5500

Organization: 
All India Number(s): 
  • 0124-431 5500 (For Customer Support, Mon-Fri, 9:30am-5:30pm)
International Numbers: 
+1-800-864-8331 (For International Customer Support)

IVRS Menu: 0124-432 1500

  • Press 1: For reward travels using mileage plus miles.
  • Press 2: For mileageplus account information and assistance.
  • Press 3: For other currency booking enquiry and united.com technical support.
  • Press 4: For indian rupee booking enquiry and payments.

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Important Links

Lost / Damaged / Delayed Baggage And Refund

  • For any query/complaint related to lost / damaged , delayed baggage and refund, you can contact to the customer support.
  • If your baggage is delayed in international flights, then you have to report it within 21 days of your flight arrival.
  • If your baggage is damaged in international flights, then you have to report it within 7 days of your flight arrival.
  • You can report your delayed baggage, by filling this Form .
  • For refund, you can fill this refund request Form .
  • For more informationa Please Read .

Asia Reservations Contact Details

Sr No. Location Contact No. Hours Address Fax No.
1 India +91-124-4315500 Mon-Fri: 9:30 a.m.-5:30 p.m. 2nd Floor, Tower C, Cyber Greens, DLF Phase 3, Gurgaon 122002, Haryana -
2 Bangladesh 880-2-9565380, 880-2-9568388 - MAAS Travel & Tours Limited, 16 Motijheel C/A, Namazi Chamber (Ground Floor), 1000 880-2-9565378
3 Bangladesh 880-2988-2273, 880-2988-2774 (ext. 108/109) Mon-Thu & Sun: 10:00 a.m.-6:00 p.m.; Sat: 10:00 a.m.-2:00 p.m. Ground Floor Saimon Centre, House 4A, Road 22, Gulshan-1, Dhaka-1212 880-2988-1337
4 Pakistan 92-51-2206704, 92-51-2206705 - Bluebird Aviation (PVT) Ltd., 4 Ghosia Plaza, Khyaban-E-Suharwardy, Aabpara -
5 Pakistan 922-1-5680970 - Bluebird Aviation Services (PVT) Limited, Sheraton Hotel, Shop No. 29 Shopping Arcade, Club Road 922-1-5685092
6 Pakistan 92-42-6312136, 92-42-6312183 - Bluebird Aviation Services (PVT) Limited, Ali Complex, 23 Empress Road -
7 Sri Lanka 9411-2661703, 9411-2661704, 9411-2683230 - Browns Tours Limited, 481 T.B Jayah Mawatha, Colombo 10 9411-2686649

Global Reservations Contact Details

Reservation In Other Languages

Sr No. Language Phone number Hours available (CT)
1 Cantonese 1-800-551-0943 8:00 a.m. - 6:00 p.m. daily
2 Dutch 1-800-225-8612 Monday - Friday, 2:00 a.m. - 10:30 a.m.
3 French 1-800-537-3444 1:00 a.m. - 1:00 p.m. daily
4 German 1-800-537-2999 1:00 a.m. - 5:00 p.m. daily
5 Hebrew 1-800-225-8610 Monday - Friday, 11:00 a.m. - 9:00 p.m.
6 Italian 1-800-537-8885 1:00 a.m. - 1:00 p.m. daily
7 Japanese 1-800-537-3366 8:00 a.m. - 9:00 p.m. daily
8 Korean 1-800-825-2136 Monday - Friday, 9:00 a.m. - 9:00 p.m.
9 Mandarin 1-800-551-3062 8:00 a.m. - 9:00 p.m. daily
10 Portuguese 1-800-323-5359 2:00 a.m. - 6:00 p.m. daily
11 Spanish 1-800-426-5561 24 hours daily

Africa

Sr No. Country Contact No. Working Hours Address
1 South Africa 0214268058, +27 (11) 463-1170 Monday - Friday, 9:00 a.m. - 6:00 p.m. 23 Eaton Avenue, Bryanston, Johannesburg 2191, South Africa
2 Ghana +233(0) 302-243-893, +233(0) 302-243-895 Monday - Friday, 8:30 a.m. - 5:00 p.m. Brussels Airlines, Ground Floor Atlantic Tower, Airport City, PMB CT 509, Cantonments, Accra-Ghana
3 Nigeria 07000334444 Monday - Friday, 8:30 a.m. - 5:00 p.m. United Airlines, 3rd Floor Aviation Plaza, 3 Kodesho Street, Ikeja, Lagos
4 Morocco +212 5 25 29 10 13, +212 800 097117 Assistance in English -

Australia And New Zealand

Sr No. Country Contact No. Working Hours
1 Australia Reservations: 131-777
Mileage Plus Service Center: 1-300-651-815
Monday - Friday, 9:00 a.m. - 6:00 p.m.
2 New Zealand Reservations: 0800-747-400
Mileage Plus Service Center: 080-673-503
Monday - Friday, 11:00 a.m. - 8:00 p.m.

Caribbean

Sr No. Country Contact No.
1 Antigua and Barbuda 800-231-0856
2 Aruba 800-1507
3 Bermuda 800-231-0856
4 Bonaire 0101-001-800-UNITED-1 (0101-001-800-864-8331)
5 Cayman Islands 800-231-0856
6 Cuba 119-1-847-700-2822
7 Curaçao 001-800-UNITED-1 (001-800-864-8331)
8 Dominican Republic 829-946-3904, 1-800-148-5295
9 St. Maarten 001-800-UNITED-1 (001-800-864-8331)
10 Trinidad and Tobago 800-461-2744
11 U.S. Virgin Islands 800-231-0856

East Asia

Sr No. Country Contact No. Working Hours Address
1 Indonesia 62-21-837-80-607, 62-21-837-80-730, 62-21-837-80-647 (Fax) Monday - Friday, 8:30 a.m. - 5:00 p.m.
Saturday, 8:30 a.m. - 12:30 p.m.
Sunday and holidays, closed
Permata Kuningan 6th Floor, Jl. Kuningan Mulia Kav. 9C, Guntur - Setiabudi, Jakarta Selatan 12980
2 Japan (81) 3-6732-5011 (Reservations), (81) 3-6732-5022 (MileagePlus) Reservations: Monday - Friday, 9:00 a.m. - 6:00 p.m.
Saturday, Sunday and holidays, 9:00 a.m. - 5:00 p.m.
MileagePlus: Monday - Friday, 9:00 a.m. - 5:00 p.m.
Saturday, Sunday and holidays, closed
-
3 Malaysia 603-2143-1433, 603-2148-1357 (Fax) Monday - Thursday, 9:00 a.m. - 6:00 p.m.
Friday, 9:00 a.m. - 5:00 p.m.
Saturday, Sunday and public holidays, closed
Suite 1001, Level 10, Wisma Lim Foo Yong, 86 Jalan Raja Chulan, Kuala Lumpur
4 Mongolia 976-11-331390 Monday - Friday, 9:00 a.m. - 6:00 p.m.
Saturday, Sunday and holidays, closed
Suite #107, Central Tower, Sukhbaatar Square, SBD - 8, Ulaanbaatar
5 People's Republic of China Reservations and Customer Care: 400-883-4288 Monday - Friday, 8:00 a.m. - 7:00 p.m.
Saturday, 8:00 a.m. - 6:00 p.m.
Sunday and holidays, varying hours
-
6 Hong Kong Reservations and Customer Care: 852-2810-4888 Monday - Friday, 8:00 a.m. - 7:00 p.m.
Saturday, Sunday and holidays with varying hours
-
7 Philippines Globe/SUN/PLDT/SMART Toll-Free Numbers:
1800-87989915
1800-14411136
Available 24/7 -
8 Singapore Reservations and Customer Care:
65-6670-9737
- -
9 South Korea Reservations:
02-751-0300
Reservations Hours:
Monday-Friday
Customer Care:
Monday-Friday
Gonghang-ro 272 Jung-gu Incheon,
Incheon International Airport Terminal
United Airlines Office

Europe

Sr No. Country Contact No. MileagePlus Service Center Contact No. Hours
1 Belgium 02-2-0088-68 02-2-0088-68 Mon-Fri, 9:00 a.m.-5:30 p.m.
2 Croatia 08003402 08003402 Mon-Fri, 9:00 a.m.-5:00 p.m.
3 Czech Republic 800-050460 800-050460 Mon-Fri, 9:00 a.m.-5:00 p.m.
4 Denmark 7012-6233 - Daily, 9:00 a.m.-5:00 p.m.
5 Finland 358-800-96070 - Daily, 9:00 a.m.-5:00 p.m.
6 France 01-71-23-03-35 01-71-23-03-22 Reservations: Daily, 8:00 a.m.-8:00 p.m.; MileagePlus: Mon-Fri, 9:00 a.m.-5:00 p.m.
7 Germany 06950-985-051 0800-663-7277 (Toll free) Reservations: Daily, 8:00 a.m.-12:00 a.m.; MileagePlus: Mon-Fri, 9:00 a.m.-5:00 p.m.
8 Greece 00-800-441-4-3592 (Toll free), 2103-00-2697 (Mobile users) - Mon-Fri, 9:00 a.m.-5:00 p.m.
9 Iceland 800-4150 - -
10 Ireland Local numbers: 017604857 and Groups: 1800946472 - Reservations: Daily, 8:00 a.m.-10:00 p.m.; MileagePlus: Daily, 9:00 a.m.-5:30 p.m.
11 Italy (Milan) 02-6963-3256 02-69-43-0800 Reservations: Daily, 8:00 a.m.-8:00 p.m.; MileagePlus: Mon-Fri, 9:00 a.m.-5:00 p.m.
12 Italy (Palermo) 06-66-05-3030 06-89-38-6600 Reservations & MileagePlus same as Milan
13 Italy (Rome) Same as Palermo Same as Palermo Same as Palermo
14 Luxembourg 02-200-8868 - Daily, 9:00 a.m.-5:30 p.m.
15 Netherlands Reservations: 020-346-93-81 MileagePlus Service Center Toll free: 020-346-93-82 -
16 Norway 810-03-630 - 9:00 a.m. - 5:00 p.m., daily
17 Portugal 21-415-9102 - Reservations: Daily, 8:00 a.m.-midnight
MileagePlus: Daily, 9:00 a.m.-5:00 p.m.
18 Russian Federation 7-495-9800882 - Mon-Fri, 9:30 a.m.-6:30 p.m.
19 Spain 900-813-996 (Access charges may apply), 91-453-43-64 (Mobile users) - Mon-Fri, 9:00 a.m.-5:30 p.m.
20 Sweden 08-585-36954 08-585-36955 Mon-Fri, 9:00 a.m.-5:00 p.m.
21 Switzerland 022-417-72-80 (English/French), 044-800-92-12 (German) 0844-844-020 Reservations: Daily, 8:00 a.m.-8:00 p.m.; MileagePlus: Mon-Fri, 9:00 a.m.-5:00 p.m.
22 Turkey +90 212 334 29 20 - Mon-Fri, 9:00 a.m.-6:00 p.m.; Sat, 9:00 a.m.-1:00 p.m.
23 United Kingdom Reservations: 0845-607-6760, 0207-365-7461, 0845-607-0777 (Polaris customers) MileagePlus Service Center: 0207-365-1859 Reservations: Daily, 8:00 a.m.-10:00 p.m.; MileagePlus: Mon-Fri, 7:30 a.m.-5:30 p.m.

Middle East

Sr No. Country Contact No. Hours
1 Israel 1-809-344-363 Sunday - Thursday, 8:30 a.m. - 6:00 p.m. Friday, 8:30 a.m. - 1:00 p.m.
2 Jordan 06-461-6333, 0800-23983 24/7 daily
3 Kuwait 011-312-706-5040 24/7 daily
4 Qatar 00-800-1000-21 24/7 daily
5 Saudi Arabia 800-844-0741 24/7 daily
6 United Arab Emirates 971-08000-441-5492 (Toll-free) 24/7 daily

Global Contact Details

Social Sites

Comments

Regarding refund of payment

I did a USD transaction with an indian billing address. The amount was debited from my bank acount but I did not get any emails from the airline. When I contacted them they gave me my PNR but they said I have to pay again in indian rupee through a link they will send. I need process of refund of my previous debit amount.

Regarding my us transit visa

Hello sir/mam

I hope you are doing well. My name is shah nawaz my PNR no. G59Q4S and I booked my flight via united airline from India to Canada. There is a layover in Newark U.S.A which requires transit visa compulsory. I am totally ignorant about the required conditions of Transit Visa for the layover purpose. Also reaching Toronto is so important to me for attending the booked event.

It is my humble request you to provide me some possible resolutions either ‘refund or change of flight’ and ‘give me approval for the return ticket’.

Regards’
Shah Nawaz

I have done aaa booking for

I have done aaa booking for the flight from hyd to new jersey (EWR) I got aa conformation number and tickets was in processing and the amount was not debited from the bank. I thought the ticket was not booked i have done it for another two times I got has the card was not working I want to no whether my ticket is confirmed or not

Toll free number for indian passengers

Hello
I tried to reach the numbers memtioned and none of them are connecting.

Can tou please let me know the indian customer care number
I would like to add baggage to my travel , not able to do it online .
Wanted to reach out to customer care in india.
Let me know India customer service number for united.

Thank you.

Baggage for F1 visa holders

I am moving to the US to pursue my studies and I have booked a United flight from Delhi to Chicago on 17th August. I wanted to check that are students who are moving on F1 visa allowed any additional baggage? Air India provides an additional 23kgs to students - does United have any such provisions?

No they don’t U need to pay

No they don’t
U need to pay

Arrangement of transportation due to flight timing change

Dear Madam/Sir,
This is in regard of PNR - GRK1LM (Mumbai - Newark - Boston) dated 19 Aug 2020 , Newark - Boston (UA 526) flight timing has been changed to UA 312 on 20 Aug 2020 and which has affected my travel arrangement to Worcestor , as I am a student travelling request you to please arrange for travel from Boston to Worcestor on 20 Aug 2020 , please consider my request in this pandemic situation , waiting for your reply

REFUND

MY FLIGHT WAS CANCELED BY UNITED . SO PLEASE SEND ME REFUND . THANK YOY

Lost luggage

On 9th December I fly with United Air by using reservation code KNCMBK.

I have also paid 70 UDS for my additional luggage. My itinerary was as follows.

Fortlauderdale to Chicago
Chicago to Abudhabi
Abudhabi to Mumbai

I did not received any of my luggage.the luggage tags are as follows.

UA037578
UA037576

KINDLY ASSIST.

Amit Rane
Contact number
India

Name on the ticket wrongly printed

Hi ,

I have booked a ticket from hong kong to San Francisco on 10th dec.

I made a mistake will typing the name of the passenger.

The PNR no is GJKQES.

the name of the passenger
First Name: Shubham
Last Name : Paliwal.

Please help me in correcting the name.