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Union Bank Credit Card Customer Care No. 1800 425 1515

Updated on Saturday, 23 April 2022 - 12:11pm
Organization: 
Toll free Number(s): 
  • 1800 425 1515(Customer Support 24 x 7)
  • 1800 208 2244 (Union Bank Customer Support)
  • 1800 22 2244 (Another No. For Customer Support)
All India Number(s): 
  • 022-40426008 (Credit Card Specific No.)
  • 080-25300175 (To Block or Unblock Card)
  • 922 300 8486 (SMS Unlock Card)
  • +91-80-25302510 (NRI Helpline No.)
  • +91-80-61817110 (Alternate No. For NRI Helpline)
  • 966 6606 060 (WhatsApp Support For Online Banking)
Website: 
Official Website

IVRS Menu

First Select Your Prefferred Languages

  • Press 1 - For card related queries
  • Press 2 - For Unblocking of customer id of internet banking and mobile banking
  • Press 3 - Account related services
  • Press 4 - For self pin generation services
  • Press 5 - For stop cheque payment request
  • Press 6 - Request for apply loan
  • Press 7 - For other banking services
  • Press 8 - For Pradhaan Mantri Jan Dhan Yojna
  • Press 0 - For Date claim related query
  • Press 9 - Speak to Customer Care executive
  • Press #- To repeat this menu

Emails

  • creditcards [at] unionbankofindia [dot] com (For disputed transactions)
  • customercare [at] unionbankofindia [dot] com (For other credit card queries)
  • ccdissues [at] unionbankofindia [dot] com (For card replacement)
  • ccdrecoveries [at] unionbankofindia [dot] com (For NPA credit cards)
  • vbb [dot] operations [at] unionbankofindia [dot] com (For General Query)
  • ccu [at] unionbankofindia [dot] com (For Complaints)

Install App

For Enquiries

To
Union Bank of India
Credit Card Division,
Head Office, Andhra Bank Buildings,
Koti Sultan Bazar, Hyderabad - 500 095.
1800 425 1515 (24x7)
Email : ccdhelpdesk [at] unionbankofindia [dot] com
Fax No. 040-2475 5052

SMS Services

To Avail Your Service Through SMS Send
SMS From Your Regitered No. At: 7836884400

To know the available Limit
for your Credit Card		 Type BALENQRY <space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
To acknowledge receipt of
your New Credit Card & ACTIVATE 		Type CARDACKW <space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
To generate Fresh PIN
Duplicate PIN through ATM
( Union Bank ATM Only)		 Type ATMOTPRO<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number
If you want to Get
Duplicate PIN (HARD COPY		 Type DUPPINRO<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
To Block your Credit
Card in case your Card is Lost		 Type CARDLOST<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
To request for replacement
of LOST Credit Card, 		Type LOSTREPL<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number
To know the CUSTOMER
ID of your Credit Card 		Type GETCUSID<space>XXXX
{XXXX denotes LAST 4 digits of your Card Number)
To Disable INTERNATIONAL
Transactions for your Credit Card 		Type INTLDSBL <space>XXXX
(XXXX denotes LAST 4 digits of your Card Number
If you DO NOT want to CONTINUE;
"ACCIDENTAL INSURANCE
POLICY "Coverage for your Card 		Type INSFLGDB<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
(Request For Refund Of Premium
Already Paid Will Not Be Entertained)

Nodal Officers

Sr.
No. 		Area Name Desig Contact No. Email
1 Ahmedabad K N Jha CM 9661410940 gro [dot] fgmoahmedabad [at] unionbankofindia [dot] com
2 Bangalore Raju .t CM 7760535174 gro [dot] fgmobengaluru [at] unionbankofindia [dot] com
3 Bhopal Aparajita SM 9910354744 gro [dot] fgmobhopal [at] unionbankofindia [dot] com
4 Bhubaneshwar Bhabagrahi Panda AGM 8658570369 cobnr [at] unionbankofindia [dot] com
5 Chandigarh Raj Kumar AGM 9900579761 gro [dot] fgmochandigarh [at] unionbankofindia [dot] com
6 Chennai K Gnanasankar CM 9003025879 pnd [dot] fgmochennai [at] unionbankofindia [dot] com
7 Dehradun Dilip Kumar
Mishra 		AGM 7389925551 dyrh [dot] dehradun [at] unionbankofindia [dot] com
8 Delhi I Parashu Ram
Singh 		AGM 9826200085 dyrh [dot] delhinorth [at] unionbankofindia [dot] com
9 Delhi II Pravin Kumar
Chawla 		CM 9711967300 gro [dot] fgmodelhi [at] unionbankofindia [dot] com
10 Delhi III Sonalika DYRH 7060101538 dyrh [dot] delhicentral [at] unionbankofindia [dot] com
11 Guwahati kvn Sreekanth CM 6302554171 dyrh [dot] guwahati [at] unionbankofindia [dot] com
12 Hyderabad Amit Sharma CM 9885674814 customerser [at] unionbankofindia [dot] com
13 Jaipur Ramesh Bajrolia CM 9909994263 gro [dot] fgmojaipur [at] unionbankofindia [dot] com
14 Jammu Birendra Prasad CM 8360090463 bhjammumain [at] unionbankofindia [dot] com
15 Kanpur Upender Nath CM 9073397965 upendernath [at] unionbankofindia [dot] com
16 Kolkata Prem Nath Roy AGM 8013212812 dyrh [dot] kolkata [at] unionbankofindia [dot] com
17 Mumbai I Neeta Jayesh Kale CM 9820662477 fgmomumbaigrievancecell [dot] gmomumbai [at] unionbankofindia [dot] com
18 Mumbai II Yogesh Gokhle CM 9860409087 grievancescell [dot] fgmopune [at] unionbankofindia [dot] com
19 Patna Shailendra Kumar AGM 9102404100 dyrh [dot] patna [at] unionbankofindia [dot] com
20 Raipur N K Singh CM 7800003781 dyrh [dot] raipur [at] unionbankofindia [dot] com
21 Ranchi Mukesh Kumar
Singh 		AGM 7033495556 dyrh [dot] ranchi [at] unionbankofindia [dot] com
22 Trivandrum Kanakaraju c DYRH 9495590008 dyrh [dot] trivandrum [at] unionbankofindia [dot] com

Grievance Redressal

Level 1

  • Any complaint can be registered through mail at
    Customercare [at] unionbankofindia [dot] com  or by calling 1800 208 2244.
    Customer can lodge their complain through grievance portal Online.

Level 2

  • If Customer is not satisfied with resolution Provided at
    Level 1 ,he/she may contact Regional Office.

Level 3

  • If Customer is not satisfied with resolution at Level 2 reply of
    Regional Office , he/she may contact Zonal Office.

Level 4

  • Customer can also send complaints to the Principal Nodal Officers at the following:
    The Principal Nodal Officier cum Cheif Grievance Redressal Officer
    Union Bamk of India, Customer Care Unit
    Union Bank Bhavan, 239, VidhyaBhavan
    Marg ,Nariman Point, Mumbai-400021
    Email: cgo [at] unionbankofindia [dot] com
    Ph: 022-22178871

Central Office Address

Union Bank Bhavan, 239,
Vidhan Bhavan Marg, Nariman
Point, Mumbai - 400 021,
Maharashtra, India.
Ph: 022-22892000

Parent Article: 
Union Bank of India Customer Care No. 1800 208 2244