Ujjivan Bank Customer Care No. 1800 208 2121

Organization: 
Toll free Number(s): 
  • 1800-208-2121
All India Number(s): 
  • 9243232121 (SMS/Missed Call Banking)

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  • Kindly hold, your call will try to customer care executive

1800 208 2121 (Phone Banking Services)

  • You can obtain complete information regarding your account.
  • Request for a new Debit Card, Cheque Book or a statement of account.
  • Update your registered mobile number/ email address.
  • Enable or Disable Mobile and Internet Banking Services.
  • Block your Debit card, UPI Services and stop Cheque payments in case of theft/emergency.
  • Speak about your grievances/complaints and share your valuable feedback.
  • Request for the information regarding the nearest ATM & Branch deta.
  • Locate your nearest ATM & Branch if you wish to visit branch directly.

Email

  • customercare [at] ujjivan [dot] com

Important Links

App

SMS

SMS banking number is 9243232121

Mini statement MIN
Balance enquiry BAL
Know customer ID CUST
Fixed deposit enquiry FDE
Recurring deposit enquiry RDE
Cheque book request CBR
Cheque status enquiry CHQ

Corporate/Regional Offices

Office Location Contact No. Fax. No. Address
Registered Office New Delhi 011-30432121  011-30432111 Plot No. 2364/ 8, Khampur
Raya Village, Shadi Kampur,
Main Patel Road, New Delhi
- 110 008, India
Head Office & South Regional Office Bengaluru  080-40712121  080-41468700 Grape Garden, No. 27, 3rd
‘A’ Cross, 18th Main,
6th Block, Koramangala,
Bengaluru - 560 095,
Karnataka.
East Regional Office Kolkata 033-40452121  033-40452120 Rishi tech Park, 4th Floor,
Premises No. 02-0360, Plot
No DH-6/2, Action area ID,
New Town, Kolkata-700160.
West Regional Office Maharashtra     7th Floor, Almonte IT Park,
Landmark – Besides Reliance
Smart, Kharadi, Pune, Maharashtra
411014
North Regional Office Uttar Pradesh 0120-6262121   D-7, Vyapar Marg, Block D, Sector 3,
Noida, Uttar Pradesh - 201301

Regional Nodal Officers

SOUTH REGION

FUNCTIONARY REGIONAL NODAL OFFICER (SOUTH)
NAME OF THE REGIONAL NODAL OFFICER SYAM THOMAS
E-MAIL ID rno [dot] south [at] ujjivan [dot] com
TELEPHONE NUMBER 080 4071 2121 EXT – 874
MAILING ADDRESS UJJIVAN SMALL FINANCE BANK LIMITED GRAPE GARDEN, NO.27, 3RD A CROSS, 18TH MAIN, 6TH BLOCK KORAMANGALA, BENGALURU – 560095
AREAS OF OPERATIONS KARNATAKA, TAMIL NADU, KERALA, GOA AND PONDICHERRY
FAX NUMBER 080 41468700

NORTH REGION

FUNCTIONARY REGIONAL NODAL OFFICER (NORTH)
NAME OF THE REGIONAL NODAL OFFICER YASHOVARDHAN ROY
E-MAIL ID rno [dot] north [at] ujjivan [dot] com
TELEPHONE NUMBER 0120 6262121 EXT – 120
MAILING ADDRESS UJJIVAN SMALL FINANCE BANK LIMITED BLOCK- D, PLOT NO -7, VYAPAR MARG, GMTT BULDING 2nd & 3rd FLOOR, SECTOR- 3 , NOIDA, UTTAR PRADESH – 201301
AREAS OF OPERATIONS DELHI, UTTAR PRADESH, CHANDIGARH, RAJASTHAN, UTTARAKHAND, PUNJAB, HARYANA, MADHYA PRADESH, CHHATTISGARH, HIMACHAL PRADESH
FAX NUMBER

EAST REGION

FUNCTIONARY REGIONAL NODAL OFFICER (EAST)
NAME OF THE REGIONAL NODAL OFFICER SUDHANSU SEKHAR PATTNAIK
E-MAIL ID rno [dot] east [at] ujjivan [dot] com
TELEPHONE NUMBER 033 4045 2171 Ext: 171
MAILING ADDRESS UJJIVAN SMALL FINANCE BANK LIMITED 4TH FLOOR, RISHI TECH PARK, PREMISES NO.02-0360, PLOT NO.DH-6/2, ACTION AREA 1D, NEW TOWN, KOLKATA – 70015
AREAS OF OPERATIONS WEST BENGAL, JHARKHAND, ORISSA, BIHAR, ASSAM, MEGHALAYA, TRIPURA
FAX NUMBER

WEST REGION

FUNCTIONARY REGIONAL NODAL OFFICER (WEST)
NAME OF THE REGIONAL NODAL OFFICER PRERNA BHOSALE
E-MAIL ID rno [dot] west [at] ujjivan [dot] com
TELEPHONE NUMBER 020 41412121 EXT - 130
MAILING ADDRESS UJJIVAN SMALL FINANCE BANK LIMITED ALMONTE –IT PARK, SR NO 8, 7th FLOOR, NEXT TO RELIANCE SMART, HADAPSAR MUNDHWA BYPASS, VILLAGE KHARADI, PUNE- 411014.
AREAS OF OPERATIONS MAHARASHTRA, GUJARAT
FAX NUMBER

LEVEL 3: PRINCIPAL NODAL OFFICER

NAME OF THE PRINCIPAL NODAL OFFICER SURESHA C
E-MAIL ID pno [at] ujjivan [dot] com
TELEPHONE NUMBER 080-4071 2121 EXT – 230
MAILING ADDRESS UJJIVAN SMALL FINANCE BANK LIMITED GRAPE GARDEN, NO.27, 3RD A CROSS, 18TH MAIN, 6TH BLOCK KORAMANGALA, BENGALURU – 560095
FAX NUMBER 080 41468700

Contact details of Heads of various Business operations

Business Name of Head of the Business Mail ID
Liabilities Shrinivas Murty Shrinivas [dot] murty [at] ujjivan [dot] com
Micro Banking & Rural Banking Rajat Kumar Singh rajat [dot] singh [at] ujjivan [dot] com
MSE & Housing Abhay Kataria abhay [dot] kataria [at] ujjivan [dot] com
Personal Loan Manish Kumar Raj manish [dot] raj [at] ujjivan [dot] com
Vehicle Finance Abhiroop Chatterjee abhiroop [dot] chatterjee [at] ujjivan [dot] com
Third Party Products Pradeep Kumar k [dot] pradeep [at] ujjivan [dot] com

Grievance Redressal Regarding Business Correspondents

Level of Escalation Official to be approached Name & Contact
Level 1 Phone Banking 18002082121
Level 2 Regional Nodal Officer (Service Quality) 033-30452121 Ext- 172
080-40712171 Ext- 172
020-26406153 Ext- 156
011-30432124 Ext- 120
rno [dot] east [at] ujjivan [dot] com
rno [dot] west [at] ujjivan [dot] com
rno [dot] north [at] ujjivan [dot] com
rno [dot] south [at] ujjivan [dot] com
Level 3 PNO (National Manager- Service Quality) 080-40712121 EXT – 230
pno [at] ujjivan [dot] com

Grievance Redressal Regarding NEFT/RTGS

Customers may contact the following for any Enquiries or Grievance
Level of Escalation Officials to be approached Contact E-mail ID
Generic Contact
(NEFT/RTGS - CFC)
Customer Care 1800-208-2121 customercare [at] ujjivan [dot] com
Escalation Level 1 Gangadhar M K 080 40712193 ujjivan-neft [at] ujjivan [dot] com
Escalation Level 2 Chitra Sriraman 080 40712134 ujjivan-neft [at] ujjivan [dot] com
Escalation Level 3 Martin Pampilly 080 40712120 martin [dot] pampilly [at] ujjivan [dot] com

Banking Ombudsman

Sl. No. Centre Name & Address of the Office of Banking Ombudsman Area of Operation
1. Ahmedabad Shri G J Raju
C/o Reserve Bank of India
5th Floor, Nr. Income Tax,
Ashram Road
Ahmedabad-380 014
STD Code: 079
Tel. No. 26575807/26582357/26586718
Email : cms [dot] boahmedabad [at] rbi [dot] org [dot] in
Gujarat, Union Territories of
Dadra and Nagar Haveli,
Daman and Diu
2. Bengaluru Ms Saraswathi Shyamprasad
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
STD Code: 080
Tel. No. 22277660/22180221
Fax No. 22276114
Email : cms [dot] bobengaluru [at] rbi [dot] org [dot] in
Karnataka
3. Bhopal Shri V K Nayak
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
STD Code: 0755
Tel. No. 2573772
2573776
2573779
Email : cms [dot] bobhopal [at] rbi [dot] org [dot] in
Madhya Pradesh
4. Bhubaneswar Shri S Behera
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
STD Code: 0674
Tel. No. 2396207/2396008
Fax No. 2393906
Email : cms [dot] bobhubaneswar [at] rbi [dot] org [dot] in
Odisha
5. Chandigarh Shri J L Negi
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh
Tel. No. 0172 - 2721109
Fax No. 0172 - 2721880
Email : cms [dot] bochandigarh [at] rbi [dot] org [dot] in
Himachal Pradesh, Punjab,
Union Territory of Chandigarh and
Panchkula, Yamuna Nagar and Ambala
Districts of Haryana .
6. Chennai Dr. Balu K
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No. 25395964
Fax No. 25395488
Email : cms [dot] bochennai [at] rbi [dot] org [dot] in
Tamil Nadu, Union Territories of
Puducherry (except Mahe Region) and
Andaman and Nicobar Islands
7. Dehradun Shri Arun Bhagoliwal
C/o Reserve Bank of India
74/1 G.M.V.N. Building, 1st floor,
Rajpur Road,
Dehradun - 248 001
STD Code : 0135
Telephone : 2742001
Fax : 2742001
Email : cms [dot] bodehradun [at] rbi [dot] org [dot] in
Uttarakhand and seven districts of
Uttar Pradesh viz., Saharanpur,
Shamli (Prabudh Nagar), Muzaffarnagar,
Baghpat, Meerut, Bijnor and Amroha
(Jyotiba Phule Nagar)
8. Guwahati Shri Thotngam Jamang
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001
STD Code: 0361
Tel.No. 2734219/ 2512929
Email : cms [dot] boguwahati [at] rbi [dot] org [dot] in
Assam, Arunachal Pradesh, Manipur,
Meghalaya, Mizoram, Nagaland and
Tripura
9. Hyderabad Shri T Srinivasa Rao
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
STD Code: 040
Tel. No. 23210013
Fax No. 23210014
Email : cms [dot] bohyderabad [at] rbi [dot] org [dot] in
Andhra Pradesh and Telangana
10. Jaipur Shri C D Srinivasan
C/o Reserve Bank of India,
Ram Bagh Circle,
Tonk Road, Post Box No. 12
Jaipur-302 004
STD Code: 0141
Tel. No. 2577931
Email : cms [dot] bojaipur [at] rbi [dot] org [dot] in
Rajasthan
11. Jammu Shri P Shimrah
C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012
STD Code : 0191
Telephone: 2477617
Fax : 2477219
Email : cms [dot] bojammu [at] rbi [dot] org [dot] in
Union Territories of Jammu &
Kashmir and Ladakh
12. Kanpur Shri P K Nayak
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
STD Code: 0512
Tel. No. 2305174/ 2303004
Email : cms [dot] bokanpur [at] rbi [dot] org [dot] in
Uttar Pradesh (excluding Districts of
Ghaziabad, Gautam Buddha Nagar,
Saharanpur, Shamli (Prabudh Nagar),
Muzaffarnagar, Baghpat, Meerut,
Bijnor and Amroha (Jyotiba Phule Nagar)
13. Kolkata Shri Hauzel Thangzamuan
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
STD Code: 033
Tel. No. 22310217/22133353
Fax No. 22305899
Email : cms [dot] bokolkata [at] rbi [dot] org [dot] in
West Bengal and Sikkim
14. Mumbai (I) Dr. Neena Rohit Jain
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 23022028
Fax : 23022024
Email : cms [dot] bomumbai1 [at] rbi [dot] org [dot] in
Districts of Mumbai, Mumbai
Suburban and Thane
15. Mumbai (II)
C/o Reserve Bank of India,
4th Floor, RBI Byculla Office
Building, Opp. Mumbai Central
Railway Station, Byculla,
Mumbai-400 008
STD Code: 022
Telephone: 2300 1280
Fax : 23022024
Email : cms [dot] bomumbai2 [at] rbi [dot] org [dot] in
Goa and Maharashtra, (except the districts
of Mumbai, Mumbai Suburban and Thane)
16. Patna Shri Brij Raj
C/o Reserve Bank of India
Patna-800 001
STD Code: 0612
Tel. No. 2322569/2323734
Fax No. 2320407
Email : cms [dot] bopatna [at] rbi [dot] org [dot] in
Bihar
17. New Delhi (I) Smt. Anupam Sonal
C/o Reserve Bank of India,
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23725445
Fax No. 23725218
Email : cms [dot] bonewdelhi1 [at] rbi [dot] org [dot] in
North, North-West, West, South-West,
New Delhi and South districts of Delhi
18. New Delhi (II) Shri R S Amar
C/o Reserve Bank of India
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23724856
Fax No. 23725218-19
Email : cms [dot] bonewdelhi2 [at] rbi [dot] org [dot] in
Haryana (except Panchkula, Yamuna
Nagar and Ambala Districts) and
Ghaziabad and Gautam Budh Nagar
districts of Uttar Pradesh
19. New Delhi (III) Shri V G Sekar
C/o Reserve Bank of India
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23715393
Fax No. 23765234
Email : cms [dot] bonewdelhi3 [at] rbi [dot] org [dot] in
North-East, Central, Shahdara, East and
South-East districts of Delhi
20. Raipur Shri. Keshab Korkora
C/o Reserve Bank of India
54/949, Shubhashish Parisar, Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar, Raipur- 492013
STD Code : 0771
Telephone: 2244246, 2241819
Email : cms [dot] boraipur [at] rbi [dot] org [dot] in
Chhattisgarh
21. Ranchi Smt Chandana Dasgupta
C/o Reserve Bank of India
4th Floor, Pragati Sadan,
RRDA Building,
Kutchery Road, Ranchi Jharkhand 834001
STD Code : 0651
Telephone : 8521346222/9771863111/
7542975444
Fax : 2210511
Email : cms [dot] boranchi [at] rbi [dot] org [dot] in
Jharkhand
22. Thiruvananthapuram Shri G Ramesh
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
STD Code: 0471
Tel. No. 2332723/2323959
Fax No. 2321625
Email : cms [dot] botrivandrum [at] rbi [dot] org [dot] in
Kerala, Union Territory of Lakshadweep
and Union Territory of Puducherry
(only Mahe Region).

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Comments

Home loan clss subcidy

Ahmadabad branch home loan department not responce me to home loan subsidy.

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